This is my second time bringing one of my other of my car to Mr. Detail love the energy the work…read moreand the fastest they are and appreciate they care a lot for their costumer by given them solutions in other car details problem toy might have. I feel like they see very honest and why not love a FREE car wash Thanks so much guys Will, David and John!

The only reason this place gets one star is because I can't give them zero…read more I brought my three-week-old German luxury car here for its first hand wash and interior detail, expecting extra care. Instead, I left with approximately $800 in damage. They chemically etched my headlights, gouged the paint protection film on my hood, chipped my infotainment screen, and somehow still couldn't even properly clean the wheels. When I returned, I was repeatedly told to come back later or the next day. After obtaining repair estimates, I simply asked for a refund and either reimbursement or their insurance information. Instead, I was told I was being "aggressive," ordered to leave, threatened with the police, and refused their insurance information. Rather than take responsibility, they chose to stonewall a customer whose vehicle they damaged. Now they'll have to deal with it through the legal system. If you care about your vehicle, take it somewhere else.

The mechanics are easy to talk to, and they will actually take time to show you what is going on…read morewith your vehicle. Free estimates and courteous. Reasonable pricing for their services.

James and his sons and staff are the best. Always take care of me and my family on a personal level.read more

Got my truck inspected. Quick reliable service. Reasonable price. The workers were friendly and…read moreaccommodating.

Quick service for a safety inspection. Close to home. Hours posted may not always be accurate as…read moreit's a one person show.

11.27.22 Unfortunately I was in need of collision repairs…read more (The deer did survive) I came here a few weeks ago and dropped my (sweet) SUV off. The staff helped me work through some issues from my adjuster and they were so polite about it. (It was actually, a hot mess) I believe his name is Tony. He was very professional dealing with these issues. Thanks Tony! (Oh, I pray that's his name...) The ladies at the front desk were also helpful in getting me a rent car. So far my SUV has been here for a few weeks and they send me updates on the progress almost every day! I really appreciate this. Due to part delays it is taking a little longer than they anticipated. Hopefully I will get my baby back this week. I will update my review when I get my sweet ride back.

Hopefully someone sees this and reconsiders who they use. Just find another shop Tony and his boss…read moreDanny are great at explaining away damage caused in their shop. Don't know how my car came in with a working ac and came back not working and then when having it diagnosed find a hole big enough that it covers the entire engine bay in a cloud of refrigerant. Somehow i must have missed that while driving. Don't worry though they are experts at finding "previous" damage. All sarcasm aside just find someone else, I bought my car from another Sterling McCall Honda, had a decent experience then. Guess times change though.

Always quick. Especially weekday mornings. In and Out with no hassle unless something's wrong with…read moreyour car. Always kind and courteous. Will charge like a dollar fee for using a credit card. Not the easiest place to find if you don't know the neighborhood. Located behind an abandoned car wash. It's been here for decades. Support mom and pop shops. So... Keep up maintenance and Prosper

The owner was very nice, the whole process took about 10 minutes!…read moreGo give this man your business.

I can't say enough good things about this company! I got stranded by a flat tire, a few blocks…read morefrom their location, so i called to see if they did road service. No, they do not - but they agreed to try and help me. They were there, and changed my tire within 10 minutes of my call. The man said there was no charge, he was just there to help me out. What he did was earn my auto repair business going forward! What a nice man! I have now read their other reviews and feel confident that this is a company that I can trust to do an excellent job on my future repairs.

They are a great shop. They are honest and reasonably priced. I highly recommend this shop to…read moreanyone. They do quality work at a fair price. You can't beat that.

I took my ford F-150 platinum in today for them to take a look at the issue with my locking…read moremechanism due to a robbery. they gave me a quote for $1400 which seemed pricey because I got an entire door replaced for the same price, so I told him I wouldn't continue with the service. then when I called to see if I could come pick up my truck and when I called I asked him a very simple question over the phone, but he wouldn't answer clearly so I tried repeating myself to clarify, and when I did he just became very hostile and noticeably irritated. when I walked in to actually pick up my truck Tom immediately confronted me with attitude and extremely rude . Now they did unintentionally fix the door without realizing so I saved myself $1400, but They have TERRIBLE customer service especially for a customer service buisness I'm so very disappointed.

We brought our 2012 Acura TL with a bad fuel pump (trash in fuel) in Aug 2023. Auto Care USA…read morereplaced with aftermarket Delphi pump (100% markup by the way) that failed immediately after we drove off with fuel gage error. A known issue for Delphi fuel pumps we found out later from others. Also, the radio instrument panel did not work afterwards. To their credit they replaced the pump and somehow got the panel back on, but with another Delphi fuel pump. Later (earlier this year) we found out during an emissions alarm diagnosis (at a different shop specializing in Acura repairs) that the fuel pump had failed again (cracked and leaking). We chose to go with a genuine Acura fuel pump replacement and during removal discovered that the Delphi fuel pump was incorrectly installed by Auto Care USA as it was missing a key gasket resulting in the pump cracking and leaking. We told Tom at Auto Care. He requested an invoice from the repair shop and we offered to bring him old part. Tom did not dispute the failure and oddly did not want to see the old part. Since we had not heard from him, we asked for an update and he just said you should have brought it back to us. No refund. Now why would I have brought it back to Auto Care as they would have given me another Delphi to fail AND would they have missed the key gasket again? Do the right thing and refund us our invoice for the original repair. We will leave the cost of the emissions diagnosis out. Simply admit you made a mistake, which was an error and omission, not a defective part; and don't use 'part warranty' as a reason not to pay us. And in the future don't use cheap highly marked up aftermarket parts for critical components like fuel pumps. Their website says....Superior customer service, honest advice and fair prices, as well as performing high quality work are of the greatest importance to us. Not in our case.

I have experienced great service, a very reasonable price with quality parts, and Hector stands by…read morehis work. I trust Hector explicitly, and will continue to have him service and maintain both of my cars. John R.

I made a appointment yesterday to see Hector for the following morning at 10am when his shop opened…read moreup. I brought the car to the shop at 0945 and waited for him to arrive at 1000 which Hector didnt. My wife and i called Hector a few times as she was going to drop me off with the car. Hector never responded to any calls or text knowing we made an appointment for this day. Hector is very irresponsible and not professiona at all. What a waste of my time. Hector could have responded to inform me he wasn't coming. Service Requested - 0 Quality - 0 Value - No value or better yet don't waste your time like I did.