Do not use this company. Kurt Guardian from Guardian Heating & Ac ("With the Guardian Guarantee")…read moresold me a mini-split system. It had issues from the beginning. He was unreliable for service calls, sometimes taking 3 weeks to respond. He finally bowed out and referred the calls to the technician Chris Stibbs (who originally installed the system). Once again, I encountered delays of up to three weeks for service. Finally, the unit failed to operate. Turns out it was a lemon and required replacement, but because of all the delays in service, it was past the full warranty replacement service. I had to pay $1500 to have a new compressor unit delivered and then the cost of installation by Chris Stibbs. That was February 2023, this is now June and once again I have a problem. I have been calling both Chris Stibbs and Kurt Guardian for 6 weeks--both have ghosted me. Alpine Air technical support tells me that they think the installation by Chris Stibbs was wired backwards. I now have to hire another service company to try to fix/resolve the problems.

It's not surprising that all reviews for Guardian H&AC are all very high. I called 3 companies for…read moreestimates and Kurt was only person who actually arrived as scheduled. With that positive start, Kurt was very courteous (had booties for shoes before I even told him I prefer no shoes in house), patient with all my questions and expedient with his written proposal with no attempt to up-sale. Of 2 other companies, one never showed after changing appt time twice in one day (because of urgent issues elsewhere) and other company called to ask address since they were lost, was condescending, rushed me during inspection, questioned what type of research I had done since I was asking specific questions, then proceeded to overbid while offering to "give" me free vent and furnace cleaning. Not only did Kurt clean the furnace, but also repaired an electrical disconnect I had with my fireplace at no additional charge. Kurt stated in advance that I should plan for about 4-5 hours for the install. He called morning of appt to say he would be at my place on time (just another courtesy call), arrived on time and completed work well within the allotted time. He and James were willing to answer any questions I had during the process and kept me updated. Kurt honored his very reasonable estimate even after having to make a slight adjustment (requiring additional supplies). Quality of work is important, which they have down pact, but courtesy, integrity and punctuality are just some of the things that sets Guardian apart from others.

I initially had a positive experience with Top Shelf when they installed my AC and furnace…read more However, I am updating my review because I hired Top Shelf to look at my furnace that was not working. When they came out they pretty much immediately discovered that someone had shut off my gas. They were at my house for a little under a half hour and charged me $250 to turn the gas lever on. When I asked for an explanation of cost they told me they actually lost money on the call because it took the technician 45 minutes to drive to my house due to snow. They also said they lost money on the call because it costs at least $300 to have someone drive to a house and walk in to provide a service regardless of how long they are there or what the issue is. Obviously I had no way of knowing that it was going to snow when I made the appointment/my furnace stopped working or that the technician didn't live near me. I'm still not sure why that would be factored in to the price. I would have preferred to move the appointment if I had known I'd be charged more due to snowy travel times. I would have also like to know that it was going to cost hundreds of dollars regardless of the problem. I was very surprised because I had such a great experience with them before as far as pricing and explanation and felt taken advantage of this time. I value the work of electricians and technicians but $250 to turn on a gas lever in under a half hour seems very steep to me.

Top Shelf is knowledgeable and professional. They have efficiently fixed our problem on many…read moreoccasions and every one of the technicians have been super friendly and respectful of of my home. Highly recommend!

We originally had AAA hearing to check our furnace, and they were absolutely horrible. We decided…read moreto call Golden heating for a second opinion and they were extremely helpful. They checked everything, made sure we were getting the best deal, and even came the same day. Adan was a delight to work with, I won't be calling any other company for help!

This company is the heating and AC company my builder used for my new build home. My blower motor…read morewent out twice and has been replaced in less than two years. Being naïve, I kept going back to this company. A week later, Surprise! My blower motor went out again on my AC unit. I yet again called them, they essentially told me they don't have time for me and they are focusing on warranty work only at this time and my 1 year warranty expired. They told me to find someone else to do the work. I found a great company called Peak Home Performance that does what they do. Jeff the Service Rep went through the whole system and gave me a report saying they installed most of the AC and Furnace incorrectly. He asked to see the report that Golden heating has performed when they fixed the blower motor the last two times. "Well guess what, they do not provide this to you". I told him they didn't give me anything. He then told me I should go back to the company that did this install as Golden should stand by this work and cover the labor as my 2 year old unit is covered under warranty. Well I called them and I think their only customer service reps name is Lisa? Anyways she told me they can't do anything because I'm out of warranty. She said that I should have told them about the installation being installed wrong so they could have fixed it under warranty. If you are following. I am at this point like "WTF"? I'm not a technical person at all. I have no idea what I'm looking at or know if it is correct. I'm assuming you installed it correctly. Anyways, I ended the conversation friendly and called Peak Home Performance to come and fix Goldens mistake. $2,700 later. My AC unit is working better than it has have been before! Thanks to Peak Home Performance. Any who, I have 4 other neighbors that had the same issue and they are paying a small fortune to have a real AC company fix Goldens mistakes. So if there is anyone else who feels like they got "got". Please send more reviews like this so we can look into a class action against this company.

Horrible customer service and very rude. Did not complete the service requested and wanted to…read morecharge additional money for items not needed. Not worth the time. Use someone else. Manager needs to learn how to talk to people

Henry and his crew are the best! They always come out right away to me. My plumbing is not the best…read morewhere I live, and they have to unclog it through the roof drain. They also put a camera down it. The issue is a break and roots growing into it. They quoted a very reasonable price to get it fixed!! They are working with my landlord and trying to help us out the best that they can! Highly recommend them for renters or as a homeowner.

Have used Walrath for heating and air conditioning for more than 20 years at our personal residence…read moreas well as our Business. Recently during most recent heat wave, our AC quit working on a Friday night. Called Walrath and left message after hours and they called Monday morning and were able to set appt. for Tuesday even though they were booked. Dan in Service was able to maneuver personnel to fit us into schedule and had unit repaired by Tuesday evening . Temperatures were up to 100 degrees these days and extremely uncomfortable for us including for our two year Granddaughter, especially at nap time. They have always been very reliable with very competent repair staff (Taylor was our technician on this repair) . Thanks Dan and all staff, Joe

I want to alert the public to the unscrupulous actions of this Lakewood-based company…read more A year ago a serviceman from Walrath Heating and Air Conditioning alerted me that my 20 year-old furnace was on its last leg. He suggested that I plan to save $6000 to $7000 for a new one this fall. In November I met with a Walrath salesperson who evaluated where the furnace was located in my crawl space and advised that the price would be $8000. Two days later his written proposal came in at $10,000. When I asked him about the difference, he said that he had forgotten to add in how labor intensive my particular installation would be. He was certain it would go into a second day. I took him at his word. It took the workmen less than 6 hours to complete the job. The salesman and head of the company - now called Walrath Mechanical - refuse to talk to me about the $2000 extra I was charged for labor that was not required. This is a scam. I have since noted on Yelp that I am not the only reviewer of Walrath who trusted a grossly inflated bid. These guys are crooks. Homeowners like me and managers of commercial properties may have once appreciated this small company. Don't be fooled - they no longer care about you.

I went with Ladies1st for the first time in 2020. And have been a loyal customer since. AnnaLynn,…read morethe company owner saved me from making a very expensive mistake. 2 other top rated, well known competitors both tried to upsell me on purchasing a new unit. "leak testing & repairs will cost thousands" they said. Ladies1stHVAC found a bad (leaking) shrader valve and had my AC back in working condition in 1 visit for the cost of show up and refrigerant re-charge. I have since used ladies 1st for the following work, and have been satisfied every visit. -Permitted & Relocated my HVAC to enable my basement remodel -Added rough in duct work for my basement re-model -trouble shoot faulty air conditioner, found a bad condensate pump where the float wasn't telling the pump to run so it was shutting my AC off. All work has been priced very well. I feel like AnnaLynn is very knowledgeable, responsive and is clearly very experienced.

A few years ago, AAA replaced our water heater, and the guy was friendly and did a good job. When…read moreour heater did not turn on, we called AAA again. Austin's misogynist behavior at AAA drove me to use a different service provider. When I called Ladies First, AnnaLynn immediately answered. I discussed my concerns, and she was very accommodating to my circumstances. However, it was slightly more expensive than the $50 with AAA. We did not discuss the initial service charge of $175 until she was done. AnnaLynn used several techniques to determine the problem, replaced the filter, and explained her service plans and costs for repair versus replacement. If you want someone who shows empathy and trustworthiness, call Ladies First.

I'm sure I'm not alone with the experience of needing an HVAC company and not knowing who to call…read more-- or who to trust. But I had a great experience today with Cool Heat Mechanical Systems in Denver. My house has two furnaces, both of which needed a check-up and filter change. A friend recommended Cool Heat and I was so glad they had. Paul, the owner, was completely professional, very knowledgeable, and ***gave us one the fairest price*** I've ever gotten from an HVAC firm. The cost for checking both furnaces thoroughly, replacing the filters, running carbon monoxide tests, and spending several minutes talking to us about our furnaces was only $134 which included travel time. We now have smoothly running furnaces, more knowledge than we ever would have had about the age and condition of our HVAC equipment, and the peace of mind to know everything is working well. I would recommend this company to anybody. I'm sure you'll have as positive an experience as I did.

My A/C has progressively been working less and less. But, I didn't necessarily like or trust the…read moreoriginal installer of our HVAC unit. One of my neighbors recommended Cool Heat, so I gave them a call on Friday afternoon around 3:30PM, thinking I'd get a call back next week. He was wrapping up another service call in the area, so came right over in about 30 minutes. He was GREAT! Our HVAC was frozen up with gunk and he cleaned it all up. He did confirm our suspicions about our ducting system - woefully under trunked (old 4" ducts) with lots of breaks. He gave us a reasonable price for upgrading, but recommended that we don't need to do it now. So, we'll now be able to save the money for that project (that we suspected we should have done 4 years ago when we installed our new units). Thankfully, he confirmed that our actual equipment was great and that there is no need to replace those. (My fear was always that someone would come in and recommend a whole new system). Best $125 ever spent - an hour on site to fix us up! We will definitely be hiring Cool Heat to come back to upgrade our ducting later this year! As a bonus, he also services Rinnai water heaters - because we live in Englewood (hard water), we need to get it serviced. I've gotten outrageous quotes for that in the past - his quote is substantially lower than everyone else, so I'll have him to that, too.

These guys definitely know what they are doing. I was referred to them from my friends at Highland…read moreTap and Burger. They told me that Accutrol was the company that did their HVAC and their eatery has a phenomenal comfort to it year round. We had them out to service out system as we were experiencing some allergies. One humidifier, a better filtration system and a fair price later my kids and I sleep well and dont have sniffles in the morning.

My contractor decided to give this company a try during a remodel. At first they seemed great -…read morelower cost than others and highly responsive. The first challenge came before I moved in. They had recommended a specific thermostat. They charged $450 for the thermostat (which is under $200 on Amazon). When the time came to install it, I saw it and said "oh that's not the one I wanted. Can we please switch it out?" Nope. If I wanted a different thermostat, I would have to pay for that one in addition to the one they wanted to install. I had just spent over $35000 on a new hvac system with them and they couldn't switch out a thermostat to the one I wanted? Then I learned that they installed a lower end hvac (Amana) and convinced everyone it was great. The AC is so loud that my neighbors can't sleep at night during the summer. We discussed a mini-split for my bedroom on that side of the house so that I wouldn't have to run the AC at night. They suggested the lowest end unit that you can buy on Amazon for a few hundred dollars. Cost of unit plus installation was about $7000. Another company quoted $6000 to install the top of the line. The heat is a joke. It runs for a couple of months and then stops. I had another company come in. Turns out it was installed incorrectly. Accutrol disagrees and claims it is due to poor maintenance. (I moved into the house in March - ran the heat March and part of April. Had it serviced in October before winter weather and didn't turn in the heat again until the middle of November. It stopped working in the beginning of February. They came out and allegedly performed maintenance. It stopped working the next day. It's not a maintenance issue!) If you're looking for a great hvac company, call Elemental Comfort. They are fabulous! They offered to replace my thermostats at no charge - and they didn't even do the install. Don't waste your time and money on Accutrol.