Went to the branch today for a withdrawal. It was busy. The MSR was Margaret and she was great!…read more Even though it was really bust on a Saturday she was very professional!

Time wasters. Worst mistake I have ever made in over 50 years of banking was to give Navy Federal a…read moretry. . Terrible, slow service and there is always some problem client in the lobby. It's not at all what I expected. . Be very careful about making serious money moves. NFCU is very aggressive about flagging accounts and Freezing funds so tightly that the local teller or NFCU representative may have trouble unblocking or unlocking your funds. Analysis: NFCU is a better alternative than pawn shops, payday lenders, and other predatory lenders, which is one of their main reasons for existence. So, to be fair, maybe I should not be comparing Navy Federal to good credit unions or banks.

I recently purchased a truck from Towbin Ram in Henderson and I'm pleased to report that the…read moreexperience was first class in every possible way. Although they didn't have the exact vehicle with the options and in the color I wanted on the lot, they located one at another Ram dealership in Las Vegas, executed a dealer trade, and had the vehicle delivered the dealership that same day. I worked with Coco on my test drive, ALI BAGHBADARANI and JEREMY BOWLEN on the price negotiation, and MANNY HERRERA on the transaction. They all treated me with respect, there were no high pressure tactics, and the entire transaction flowed quite wonderfully from beginning to end. I consider myself to be a very tough negotiator and have no problems playing hardball to get what I want at a price I want, but I never had a need to play hardball with the Towbin team because they went beyond expectations to meet my purchase requirements. A special shoutout to Jeremy who I spent the most time with, for a nice conversation about many other things unrelated to our transaction, Ali for his kind and respectful treatment of me and my wife (and we love the British accent), and to Manny who got me through Financing in the shortest amount of time possible (I think it was 25 minutes). Thanks Towbin Ram. We'll be doing more business in the future.

I purchased a new Ram. No NFC card or tailgate wiring adapter for when you remove the tailgate…read more Poor customer service. I'm tired of excuses or being pawned off on another department or individual. Will not reccomend this dealership at all. I'm going to Chapman from now own.

This is my first used car purchase and my first experience with CarMax, and it went well. I…read moreresearched vehicles online and put in all the specifications that I was in search of, and found a 2025 Nissan Sentra in Palmdale, CA, shipped it for $99 and waited for it to arrive. The online shopping experience was straightforward, and the communication and text updates were smooth and non-burdensome. I did the financing online to get an idea of where we would be and also sought out financing through America First Credit Union to make sure I had the best interest rate (in the economy, you have to save where you can). We test-drove the car with Bryan M., and he was great to work with. The CarMax experience is definitely different because there aren't any deals or haggled pricing, so you will want to do your research and know what the car you are interested in costs as a new vehicle and as a used vehicle at a dealership, so you can cross-reference prices. We test drove another vehicle just to make sure we were confident in our choice. Bryan ran a finance credit check for us, and after comparing the rates, we ended up using America First Credit Union. After researching and comparing the extended warranty protection packages, the CarMax service protection plan is really comprehensive and covers a lot so it was a tough decision. It is very well reviewed. We did end up going with the plan AFCU offered because it was comparable and extended to 120K miles. We brought our check in the next day, and we were in and out within an hour of our scheduled appointment. Bryan didn't pressure us to buy anything additional, and I appreciated his customer service and professionalism. When we ran into a snag with the computer system, the management stepped in and problem-solved right away, and it didn't hold us up in any way. The car was washed and ready to go! Small hiccup with vehicle and it needs a maintenance within 24 hours but I am not worried because they were prompt in response and even though it was Bryan's day off he responded with directions. Still overall a positive review and hopeful experience.

I made an appointment at CarMax because I expected someone to be ready to assist me at the…read morescheduled time. Instead, I was told I would have to wait another 35 minutes. If appointments are not going to be honored, there is little point in offering them. This was a frustrating and disappointing first impression, especially when I came prepared to seriously consider purchasing a vehicle. I scheduled an appointment simply to view and test-drive a vehicle. I arrived on time but was marked as "browsing" and waited an hour without being called or even being given an opportunity to look at a car. An appointment is meaningless if no one is available to assist the customer. I eventually left without seeing a vehicle. Nobody reached out to me to let me know what was going on or to apologize for the long wait. When I went and asked what was going on I was told they were short on staff. This was an extremely disappointing experience. CarMax came recommended - I'm telling those people that they must have had a totally different experience than me at a different location not to use this location in the future.

Wowzer....Cedric Daniel's!!! Absolutely amazing human but what a wonderful service advisor!!!…read more So kind, welcoming and professional!!! Service was slammed busy and unfortunately my go to advisor Miles was unavailable but Cedric stepped in and took me regardless how busy or overwhelmed!!! Great service! Awesome pricing and absolutely fantastic customer service!!! Highly recommended!!

My husband and I had no intentions of buying an Audi when we went car shopping…read more I test drove the 2 cars we researched at CARMAX. While we walked the lot I really liked the look of the Q3. So I asked to test drive that one as well. While I was test driving the another car, the Audi was sold. So my husband decided to find one to test drive at Audi & as he was researching he noticed that the prices and miles were considerably better than the one I was looking at in CarMax. So we decided to check out & at the very least we'd come back & get 1 of the 2 we test drove. When we arrived we were greeted by Mark. We were very specific about what we wanted and made it clear that we not only wanted to stay in budget but we needed him to take the lease off my hands because it expired in 60 days. He said "I can get it done, follow me!" We did & I got a beautiful Q3. Izzy in finance was awesome & since my husband & I were in a time crunch, Isaiah met with me the next day to discuss benefits & features. After everything was said and done I received an email setting me up for 1st 10,000 mile service appt next year. Well done Audi team.

5 Stars!! Outstanding Experience at Henderson AutoNation!…read more First, a special thank you to Sales Manager Marisol, who went above and beyond to match the offer I received from other competitor. Professionalism and willingness to work with me made all the difference. I also want to thank Mark, who handled the entire process from the moment I arrived. He was incredibly courteous, welcoming. The whole staff was super friendly and professional. It was clear they enjoy a positive and supportive work environment, and that energy really shows in how they treat their customers. Thanks again for everything! If I ever need to sell a car again, I will definitely come back to this location.

We will not be purchasing another vehicle from Autonation Henderson. The only pleasant experience…read morewas with our salesperson, Diego who was forced to sit with us for an unreasonably long time waiting to finalize our transaction. The extreme high pressure to purchase extended warranties was not professional and unnecessary when we declined. Between the finance person and Manager, they would not accept our decline. I feel sorry for someone who doesn't have the strength to say no, after such hardcore tactics. Also didn't appreciate a 5 minute test drive, as that is all they allow. The dealership says they do things differently than in the past when hardcore tactics were the norm. I think they are fooling themselves. Clearly, they have no incentive to try to gain future business by treating their customers with professionalism.

I walked in and wasn't expecting to leave with a New Car,Staffing was a Big Blessing!read more

I recently bought myself my first truck, and I found what I wanted at Enterprise. I worked with…read moreJohntae aka "J.J" who helped me through the entire process, and it was very simple and to the point. Normally, buying a car is an agonizing experience but this was very easy and direct. I would definitely recommend if you are considering buying a car to stop by and check them out. They have a lot of great extras for the vehicle, like service plans and add-ons, and I would suggest you check them all out. Other members of the staff and management were very friendly and helpful. I would definitely consider them again in the future!

I just purchased a 2026 Grand Highlander Hybrid Limited from Findlay Toyota Henerson. I am very…read morepleased with my purchase and overall buying experience at Findlay. Several Toyota team members stood out and have convinced me this is the best dealership in the Las Vegas area. Firstly, Alejandro Marquez, sales representative, was excellent. Also, the sales manager, Alex Paz, was tough, honest, and made the perfect deal for me. Plus, there was Salvatore Tucci, who helped me set up the car with my phone and made many adjustments to suit my preferences. Shakra, from Customer Service, was very helpful with my DMV registration. Since I had many other options for buying my new Toyota, this team stands out for their honesty and great service. I will recommend this dealership and will be back for my next Toyota.

I waited almost 2 months for my 2026 Toyota RAV4 Hybrid, and what should have been an exciting…read moreexperience turned into one where I genuinely felt lied to and scammed. We worked with Kody Manalo and were very clear about what we wanted: a white AWD RAV4 Hybrid with no unnecessary extras. We agreed on a price, received it in writing, paid a $500 deposit, and were given a VIN for the vehicle we were waiting for. On August 26, Kody told us our car had arrived. When we came in the next morning, we immediately noticed extras we had specifically said we didn't want. I checked the VIN and discovered THIS WAS NOT THE CAR WE HAD BEEN GIVEN THE VIN FOR. It was a different vehicle with a higher price. We immediately questioned Kody about it. He told us not to worry and that our agreed price would stay the same. Based on that assurance, I signed paperwork reflecting the original price. About 30 minutes later, he came back and told us the price was changing because this was a different vehicle -- almost $3,000 more. I asked what happened to the RAV4 we had waited two months for, and I never received a clear explanation beyond an "internal miscommunication." We asked for a manager. Remi Chun (Remington) came to our table. We specifically asked if he was a manager, and he confirmed that he was. He acknowledged that this was their internal mistake but said they would not honor our original price. I later discovered that Findlay Toyota's own website lists Remi Chun as a "Sales Associate," not a Sales Manager. The whole experience honestly felt like a well-organized scam. People told us things directly to our faces, only to change the story shortly afterward. We were basically given two options: pay almost $3,000 more for a different vehicle with extras we never wanted, or start over and wait potentially another two months. Unfortunately, my previous car had broken down and I had already been paying for a rental for about a month. After almost 4 hours of arguing and feeling completely misled, I finally gave up and signed. I love my RAV4, but there was zero excitement left when I bought it. I just wanted to get out of that dealership. Please be aware of this SCAM inside the dealership!!!!!

Ana Guerrero was a big help with my family. She really helped us. We was on our last struggle but…read moreshe really help me and my family make it thru this month. Thank you so much Ana for helping my family. Definitely gonna refer her and come back here again & again.

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.

I come to this location a lot to avoid issues but unfortunately I now will have to avoid this…read morelocation as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management !

I have had good customer experience in the past but this time they really messed me up..leaving me…read moreunable to pay what I needed to pay. They gave me incorrect information about my payoff and when I tried to call to ask them to help me with some extra funds They kept telling me the manager was in a meeting but would call me before she left. Which she didn't.. one guy was particularly difficult. He told me they would call me today and of course they did not. With such outrageous fees who would think they would be more helpful and try to keep me coming back to give them more money! When this loan is paid in full I will NEVER return to check city. I am very disappointed with the way this was handled. please. No matter how desperate you are for money...DO NOT give them your business! Find a different way.