I visited the Ontario branch today. Vi Vongphrachanh was solo at the counter. She stood out to me…read morebecause she took care of every client with utmost professionalism while making those who came in the door feel very welcomed. Her service is top notch and she deserves to be recognized.

I joined this bank a few months ago.. never had any issues until the atm won't allow me take out…read moremore than $400. I had to pull out 1,100 and the lady on the phone seems upset she had to help me only gave me an increase to $710 and said they can't do anything else it's visa who placed the limits. talked to a manager he hung up while I was talking to him. I have accts at other banks and they allow to set my limit as high as my balance. Meaning as long as you have the money you can ask them for 10k and they would do it. Word of advice don't go to small banks they have all these rules and their staff doesn't want to help and their managers hang up on me. First thing tomorrow going to close out my accts.

My elderly mother and I arrived, without an appointment, to do some complicated banking…read moretransactions. The bank employees were so kind and patient. They explained things to my mom so she could understand and weren't condescending or rude. Ultimately, we were unable to finish our transaction at that moment and the employees didn't make us feel like we wasted their time. I overheard some banking business for another customer who had experienced a death in their family and the employee who was helping them sort out their finances was genuinely sincere and kind.

2 Tellers with line in a Monday seems a little strange, Time in a line is stressful, gotta do betterread more

Hello, a great bank…read more Need more locations. I have to drive from 90631 zip code 52 minute.

Customer services is a joke member service is a joke this guy was paying loud music in back ground…read morethey keep giving me the run around don't bank with this bank it's a joke

I needed money to get my mother's bathroom fixed. She lives in a fairly older building and needed…read moresome plumbing redone. She has a fixed budget and no other way of getting money so I decided to help her out. However, I didn't have a savings account to help so I looked into payday and title loans. Title loans seemed like they would be more reasonable for me. I walked in and out with money instantly. Her plumbing is fixed and now I am almost done with repaying the loan. Thank you Car Title Loans Ontario.

Worst place to go if you're looking to get a decent car. They lied about the title of the car…read moreclaiming it was "clean", and when seeing the vehicle in person it was a complete salvage. I ended up pulling in to a dirt lot, with a bundle of cars that looked perfect online, and that mike said were also in great condition, only to be deceived. One guy was tearing out parts of a car as we drove in, and the car I had an interest in looked horrible. The back seat was practically ripped off, there were coffee stains all over the interior, scratches on the paint, and just looked like a total sham. The 2016 model car was listed for 14k out the door but I wouldn't have even paid 5 for it. Mike says that there was a small coffee stain in the back seat... let me correct my statement. With half of the back seat practically ripped out, and several "stains and holes through the front seats, I don't think just a coffee stain is the issue. The seats wouldn't even recline in a coupe... how the hell else would anyone get back there?? They also take pictures of the only good looking sides of the car, meanwhile the rest is most likely already stripped for parts. This place is a great to buy a car if you like it broken. Thanks mike!

I didn't end up buying a car after all. However, Mike was so helpful during my car shopping…read moreEXPERIENCE. I would highly recommend this dealer. I loved how he took the time to speak to me over the phone. Other dealers would pressure me to come in if I was interested in a car.

It shouldn't take a representative 20 mins for a replace card. The rep didn't know what she was…read moredoing , when asking for help her manager didn't care to. This location is horrible

I went to this location today, January 28, 2025 and was greeted with the worst customer service…read more Anyone can get the front receptionist and the banker to the left room when you first come in the building we're the ones attending me. I proceeded to inquire about an account, The teller which I did not get her name because she did not have the decency to even introduce herself to me. She could not even give me information to the services that arrowhead provide I asked her what was the difference between having a checking account and a credit union and she could not answer my question. I asked her about what other services again again did not know how to answer my question. I asked her if she did refinancing for Car auto loans, she said yes, and that was all, but did not explain to me the process or what I would have to do to apply overall, it was a bad experience and I would not recommend arrowhead credit union to anyone save your time and go somewhere else.

No idea why you guys have only a 2.5 star rating. But, if I had to guess, I would say that these…read morepeople just made poor choices throughout their life and now they're just blaming others, including this dealership. So, after that, I would like to leave a real review here. I started looking for a new truck for my ranch and I spoke to many people at many different dealerships. Not that they were all rude or didn't have nice trucks, but they weren't a Joe. Joe was the person I worked with here and he was just wonderful to work with. Besides just being a super nice guy, he worked really well with me and my personal financing company. He went above and beyond to help out with the paperwork and communication with my bank. I live two hours away from this dealership so, I really wanted the deal "done" before I went all that way. I chose a 2018 Ram 4x4 truck because I live in the desert. He assured me it was a great truck and of course, if I didn't love it when I arrived, we could always look at other options. But, I loved it!! He had everything ready for me to sign and had me on my way home very quickly. That was very helpful and much appreciated. Friday afternoon on the 4th of July weekend equals major traffic around here. But, since he had me ready to go, I avoided most of the traffic. Thank you for that Joe. I'll end this with, if you are in the market for a new car or truck, please stop by here or call. Ask for Joe because he is going to help you get what you need and I promise you, he is just a delightful guy to work with. Once again Joe, THANK YOU! You made this process very easy and comfortable.

BUYER BEWARE: Avoid this place like you would COVID-19!…read more I don't typically write negative reviews but I don't want anyone to go through what I went through. Let's start by calling out the shady stuff they (Adam and Walid) try to get away with such as [1] the Hidden "Accessory" Fees ($400), [2] an "optional" ($2,000) service plan that I was never told about until I reviewed contract and asked about it, [3] the fact that Walid and his nephew Adam are not on the same page about what they tell you --they say one thing, shake your hand on it, even put it on paper and then come back and say another thing and give you excuses as to why they can't do what they said they would do. ( this happened several times the day of and two days after I had left the lot with the vehicle) The signed contract for the vehicle I was purchasing from JFAMM Motors had an interest rate at 5.99% and Walid had given me his word that if they couldn't get a lower interest rate, they would take a 2% loss as the original approval interest rate was 7.99%. Two days later Walid's nephew Adam calls me saying that they cannot move forward with the 5.99% interest rate on the original contract and that I should contact my credit union to a loan through them. Again- they told me one thing to get me to take the vehicle home and then did another thing. If Schools First would not have accepted me, I would have had the following options, take a 7.99% interest rate or return the vehicle. Both are terrible deals and given that I had already traded in my vehicle I would have been in a bad spot! Thank God our bank, Schools First Credit Union, was so easy to work with and got us financed at a low interest rate of 3.3%. We were able to work the deal out through Schools First. The worst part of the whole thing for me is not that I didn't get the vehicle I wanted, it's that JFAMM Motors, for the sake of their own personal interest, was willing to put a customer in a very bad position, in a very bad deal, and possibly even without a car. The worst part about this for JFAMM Motors is that they will not get a return customer and any of the 3 serious referrals I was ready to send them. For the sake of being sincere and transparent, not everyone at JFAMM Motors is this way. Sam, was a very nice man. Sam seemed honest in his work and genuine in wanting to do the right thing for people. Unfortunately, it also seemed that his hands are tied. I would not mind dealing with Sam if he was a salesman at a different dealership.

Chris the woman was a great help great customer service May she be blessed all ways! Helped me in a…read morecrisis. Great customer service! The staff was friendly, attentive, and went above and beyond to make sure everything was perfect. Definitely coming back!

The whole staff needs to be replaced, they are not helpful at all . Tried cashing a check & lady…read morewas being rude ! JENNIFER M. She a teller . Horrible service . Has attitude with her customers.

So I've been going to this smoke shop for a minute--always grabbed my vapes for $25, no problem…read more Then outta nowhere, he bumps the price up to $35. I was like, okay fine, whatever. But girl, tell me why the last time I went, I bought two and when I got home and opened them... they were straight-up fake Geek Bars. Like bad fakes. Tasted horrible and literally made me feel sick. So I hop in my car and go back to the shop, and this man has the nerve to try and gaslight me?? LMAO luckily I came prepared--had the whole thing on video and even snapped side-by-sides of the real vs the bootleg. I really thought he was chill, but nah... he's out here charging $35 for knockoffs. I even talked to some people outside and they said he sells all kinds of fake stuff. Just a PSA: be careful where you shop--some of these owners seriously don't care what they're putting in our lungs. Stay safe, besties.

Excellent customer service! Was taken care of from the moment I walked in to the store to the…read moremoment we left! Jessica assisted me & bae. She was quick with it, had all the information I needed on the torch I was interested in & allowed me a pleasurable experience going to the smoke shop!