After searching tirelessly to find a personal loan I was referred by a friend to try OneMain Financial, I was prepared to be bombarded with an overwhelming painstaking process that would last for hours (if not DAYS), to my surprise I greeted by Bella Valdivia, a courteous and knowledgeable employee whose kindness was only overshadowed by her intelligence and understanding. There was a slight hiccup, but Bella ironed it out flawlessly and I was able to procure my loan JUST IN THE NICK OF TIME!... I would recommend OneMain Financial to anyone in need of financial relief, but more importantly... I would refer them to SPECIFICALLY ask for Bella Valdivia, she made my experience unforgettable. Thank you Bella!. Sincerely, J.Snowden read more

Neverending interest loan. Just need your fingerprint & signature & on your way with interest, until the grandchildren you don't have yet are in Thier twenties. Don't believe me. Fux around and find out. Do it. ! & Gaslight you about the extra 5.oo protection policy if you lose your job, stating it says (jobb.) 2 b's wich doesn't apply. Get it. You see what I'm saying. read more

OneMain Financial - Debt Relief Services Near Me - Sacramento, California

Would you like to wait on hold for hours at a time? Would you like to be asked to take time off work to sign loan documents to be told the day of your appointment OVER THE PHONE that you were denied? If so, please come on over to the branch location. When you call, they won't answer. If they do happen to answer, they will ask to put you "on a brief hold" then have you wait over an hour. Then, after explaining your work situation, they tell you to come in person to sign loan documents. You take time off work, essentially losing 6 days of paid work, only for Ivan to tell you the morning of your appointment OVER THE PHONE that the loan was denied. I would look elsewhere. read more

These people are fucking idiots. Provided proof of insurance they don't respond and they still try to charge me for their insurance I'll pay the rate I agreed to an not a cent more don't like it come get the car and good luck hope you provide life insurance. I'll crush the car and send you a cube if you keep fucking around. read more

I found Onemain through Credit karma. This was over four years ago. I was a late bloomer when it came to building credit. So I did not necessarily have bad credit I just had very limited credit. With that being said my options were limited. The rate was a bit high, but it was attainable. I was able to afford a monthly payment. By making my payments on time my credit score went up. Very informative about simple interest. I made bigger payments on time. So I managed to lower over all %. I now have more established Credit means more Borrowing power!! I have learned so much since then about Credit thank you!! read more

Ran my credit without my permission. They were supposed to do a soft pull. Called their corporate office to get the inquiry removed but they were of no assistance. Continued to try to sell me financing products. Now they're sending me junk mail. read more

Went to autozoom916 in Sacramento ca. To buy 2 cars. The first one went normal but the 2nd one the dealer sent through onemain financial, who I've never heard of. I thought it was a normal auto loan and thought that's what I signed up for but nope. I later found out that they tricked me into a personal/secured loan. which I would have never agreed too if I was asked. They even created a signature for me and told me to click a bunch of boxes on my phone, with them screen sharing to guide me through. When i asked what I was clicking they told me it was just privacy disclosures, and extras that I was not wanting. I'm going to be buying a home soon so I can't have a personal loan on my credit like this. They refuse to fix it for me and I now have to take them to court for fraud which is going to drag everything out and cost money. Don't trust them and read everything. they are shady and will trick you to make money off you. read more

whatever you do don't get the insurance. I purchased insurance just incase I lost my job. well didn't lose my job but lost fulltime because didn't have place to live and new location did not have hours. Didn't qualify for the insurance to help pay for the loan. might work for other people but not for me. They were willing to lower my payment to half. My 2 cents for everyone read more

Horrible Customer, service, this is company with not integrity and they are not honest with you, DO NOT GET ANY LOAN from them!!!! Horrible company!!! read more

All I know is Sara Ross is the only reason why I'm still deal with one main. She is very professional and knows how to relate to the customer at all times. read more

On May 30th, after almost 2 years of regular, on time payments, I made an extra payment of $25. On June 3rd, my regular monthly payment was automatically made. On June 5th, I receive a message that my payment has been returned. I check my account online and see that on May 30th, the $25 payment had been made and returned, and on June 3rd the regular automatic payment had been made *twice* and returned once. I contact the branch and the first guy I speak to, Luis, is baffled. He contacts their tech department and calls me back to let me know the tech department claims I'd used an invalid account, my bank had refused payment, and that's why the payment was returned... even though this is the same account I've been using for almost two years AND the same account they had successfully received payment from on June 3rd. Luis is polite but insists there is nothing he can do. I ask to speak to a supervisor. I am transferred to Marissa. Marissa is *incredibly* rude from the start. She tells me that I used a "fraudulent" account to make the payment on May 30th (again, this is the SAME account I've been using for the entire length of the loan, and the SAME account they took funds from for the normal payment on June 3rd). I try to explain the whole "this is the same account you guys took money out of 4 days later, clearly it's real" thing, but Marissa feels it's best to interrupt and talk over me every time I speak and keeps insisting the account I used on the 30th was fraudulent. Oh, and because I used a fraudulent account, I will need to find an alternate method of payment for the next 3 months, because that account was flagged by their system as fraudulent and I won't be able to use it for the next 90 days. I ask to speak to whoever in their tech department says the account was invalid. Marissa claims she doesn't know who that is and also says she is unable to put me in contact with anyone else who could verify what she is telling me. I ask to speak to Marissa's supervisor. She initially tells me she doesn't have one, then says her supervisor is not in the office. I ask for her supervisor's name (which is Sarah), and her supervisor's phone number. "She doesn't have a phone number," Marissa tells me. "She doesn't have a phone number." I repeat in disbelief. "No, she doesn't have a phone number," Marissa insists. I ask how they get in contact with the supervisor and Marissa claims they have to email the supervisor any time they need to contact her. I ask for the email address. Marissa refuses to give it to me, but finally agrees to put me on hold and email the supervisor to see if she can give me the email address. After 15+ minutes on hold (I'm sure she thought I'd hang up... I didn't), Marissa comes back on the line. "I tried calling my supervisor, but she didn't answer," Marissa tells me. "You called her?" I ask. "Yes, and she didn't answer," Marissa agrees. "That's weird. Because you told me your supervisor didn't have a phone number," I point out. "Well, I can't give it to you," Marissa tells me. "So you lied to me." Marissa insists that she hadn't lied to me, and that I'd "misunderstood." She tells me that she will forward my information to their customer concerns department and someone will be in touch with me (it's been a week and, shockingly, no one has been in contact with me), and she ends the call. Thankfully, there's a happy end to this long, sordid tale. I was able to do some debt consolidation through my bank (which, incidentally, has an interest rate so much lower that even though the new loan is larger than the balance I owed OneMain, my new monthly payment is $70 less per month, AND it will be paid off more than a year earlier), and these jokers are now paid in full, and I'm done with them. Never again will I do business this company. To blatantly lie to me - and deny lying when I catch you in the lie - makes me not trust anything else you've said to me. Good job, Marissa! read more

I had a good experience opening this account. Since then it has been a headache and disaster. I have called for the past 3 months to get my payment put on another date and on a different card for payment. Every month its the same excuses...I didn't sign something or some other lame excuse. I have been charged fee by my bank and One Main says "oh ok it doesn't show in our system you called". Well now isn't that convenient. I wont do business with One Main because it doesn't seem to bother them when I call. TERRIBLE COSTOMER SERVICE. read more

So I called to change my payment dates and I did get it changed, but they still ended up taking a extra $400 payment that they weren't supposed to take. I called and they said 2 days it's the 3rd day now and still nothing.they are quick to give you the loan and take your money, but when they fuck up, you have to wait forever, I'm overdrafted now, and have to wait until Monday for my money to be deposited. It's fuckin bullshit read more

I recently dealt with Patricia Garcia of OneMain, Bradshaw Office and here to thank and compliment her for her excellent service! She was interested on what I wanted to do and to my surprise did more to speed up the process to get my car title! Thank you Patricia.......u r a great ambassador for OneMain! read more

I went to OneMain after work today to see what options I had for paying off my credit cards. The employees were very friendly and accommodating. I filled out the application, showed my paperwork, and got an answer right then. I am very happy about the plan they came up with to help me out. This was a great experience considering! read more

If you need a loan and want great, personal service then OneMain Financial is the place to go. Everyone is very friendly and at the top of the list is Monique Jimenez. She goes out of her way to make sure that you feel comfortable and explores every option that might be available to you that you may not be aware of. Thanks for the great service, Monique!! read more

The staff was very friendly and honest about the options I had for financing. They were able to find a solution for me. Overall, great experience- glad I came here. read more

Absolutely great service. Overall one of the most welcoming and warm environments I've ever seen in a business. All the employees were nice, but the one that stood out the most was Chrystal Slover. She clearly stated all my options and helped me pick the one that best suited my budget and did so with a happy attitude. Would definitely recommend this place to others. read more

Their staff were very quick and friendly. They laid out the details of the loan in a clear professional manner and had the money wired to my account the next day. Only problem I've had was trying to use the OneMainFinancial app, which shows I have no outstanding loans, so it makes it hard to keep a digital trail. Other than that GREAT service! read more

The service, loan-processing, and staff friendliness were outstanding. Eric was my representative, and he was great. I would not hesitate to use them again, and I recommend them to everybody. Thank you. Paul K. read more

I got approved for a loan but had to out my car up for collateral was okay with that. They proceeded to ask me questions and then they said the income was to tight. Couldn't use my own companies revenue because I didn't file a tax return for 2017 because its brand new business opened for about a week and half. Then they told me my child support doesn't count because I'm not actually getting paid that amount. For example If the county has to count it for cash aid or food stamps even though they are not recieving it it still counts as income because you get it at tax time when the FTB and IRS ask for an offset. So technically credit unions and banks have to use it as well regardless of having the money paid or not. They have violated laws and discriminated. They will be hearing from my attorney's. read more

I have been working hard on my credit to qualify for a home for over 3 years. Only took out the loan because of a family crisis. Repeatedly informed OneMain Financial that I had no interest in their $750 "get in more debt loan". Repeatedly informed them that I am planning to buy a home. February 17, 2017, my FICO score took almost a 100 point dive after they illegally closed my original account and opened a new one in February 2017. They also have illegally tapped my report with hard inquires most recent one June of 2017. In addition to this, they are repeatedly tapping in my credit report with "soft inquires" both done in February of 2017 and again June 13, 2017. The manager of the Sacramento branch stated that she needed to see documentation and never gave me the address of the credit dispute department. I had to call the 800 number to get it. She also did not investigate the issue through her channels. It has been two weeks since I faxed the complaint (spent $15 to fax) to OneMain's Financial Credit Dispute department. No correction!!! NO response!!! I planned to qualify for home and AM ON HOLD!!! The housing stock is declining, home values and interest rates increasing!!! I PLANNNED TO BUY A HOUSE THIS SUMMER and CAN NOT!!!!! Currently the dispute has been submitted to all 3 Credit Bureaus. It is now August. I planned to move before Fall. It is not happening. Thanks OneMain!!! Regarding the attacks on the individuals who have similar complaints, they have every reason to complain and sue for that matter. It is obvious that Cyberstalking originates from OneMain Financial employees. So guess what now I am turning my complaint into the Consumer Financial Bureau who intervened on an issue a few years back with success. I am also going to sue OneMain Financial to straighten up this mess and SEEK COMPENSATION!!!!!!! Lets not forget the consumers who read newspapers like Press Democrat and the SF Chronicle. F***You OneMain for subjecting my family and animals to additional suffering!!!!! F*** You for thinking that because of my gender that I lack the ability to cost you money!!!!! Lets see how many people read both newspapers and what % will make a point not to do business with OneMain Financial!!!! read more

I have to wonder if the other reviews on here are real. While it is true that the one main employees are friendly, that is the only good thing I can say about this company. I took out a loan to consolidate debt about a year ago, and it was a huge mistake. Before Christmas, we were given an offer by one main (in the mail) to skip payment for a month and we called to discuss the terms with an employee. Decided not to take the offer because it wouldn't be beneficial, and we were fine making the payment anyway. The representative on the phone let my boyfriend know that since we were technically paid ahead on our loan, we could take the month of Decemeber off from payments. We accepted her offer. Three months later and only $32 out of over $1,000 in payments has gone to the principal amount. While I understood that we would still be accruing interest, I did not realize how bad it would be. That is totally my fault, I get it. The issue I have is that we were then charged a late fee. When I called and explained to an employee she said her notes in the computer stated that we were taking the month of December off of payments. I explained that is not what happened. That it was offered by another employee, that we did not come up with the idea on our own. She told me she knows the person who made the note in the computer and they wouldn't do that. Okay. Great customer service! I'm glad the employees have each other's backs but I prefer to deal with companies that focus on the customer and not protecting themselves. Last month I called in and of course got the run around. The person I spoke with at the Sacramento office was unable to remove the late fee. Apparently they don't have that authority at a branch location. That's weird! Seems like it would be fairly easy to me. I had to call a manager at another location and gave up because I can see how this company operates. We have always paid on time and I just wanted the late fee removed. Also talked to the representative about why there is a past due amount on our loan when we have automatic withdrawal. She stated a past due amount does not show up on her paperwork. Fast forward to this month and there is an even bigger past due amount on the new bill. I take pride in paying my bills early and extra or at least on time and In full so this doesn't sit well with me. Dealing with one main has been a horrible experience and the worst financial decision I have ever made. I can't wait to get this loan paid off and be done with this shady company forever! Go somewhere else if you want to get ahead financially. Update: my boyfriend called in and the late charges were removed. I don't know why it takes multiple phone calls but I am thankful it has been changed. I will be happy to update again when I get my next bill and see if there is still a past due amount. I updated the review to 2 stars. read more

i was contacted by one main financial in natomas location. they seemed to approve my loan for 4100. then when the rep checked my credit, he asked me what was the reason for my divorce? I told him none of your business, he went to his manager, and came back and told me that I was denied!!?? read more

I wish I was able to select a few stars below (0) for this company specially Lake Worth branch in Texas! This is the worsest financial company that I had ever seen! 1- I took a 4000 $ from this company/Lake Worth Boulevard/Fort Worth branch! Although my credit secure was 710 and they said your interest rate is 24% but they raced it to 32% at the last minute! 2- I paid it off in 2 weeks but, Although they told me you will have your title back in one week - 10 days, it's 2 months that I still didn't get it! In that while, I called them ind went there a few times and they just said we will call and find out what the problem is but at the end they put it on DMV! 3 - The first day I spend 4 hours in their office to do some paperwork that a very lazy employee can do it in 1 hour! When I asked that lady to try to do it faster, she said you can leave your loan! Unfortunately I didn't had time to try different company at that time ...! Horrible service and rude staff! read more