Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

I was really stressed out trying to figure out a water leak coming from my slab foundation. I…read morecalled a company that came out and tried to scam me. That's when I searched for a local family owned company that Had good reviews. Jims was straight to the point. Stephen came out and methodically figured out what pipe the leak was coming from. He showed me proof and explained it to me. It was under the cement slab in our garage. I was not happy about the possibility of tearing out concrete. He suggested running the pipe above ground where it would be accessible. He rerouted the line and used materials that saved me money. Instead of taking several days, it was done by lunch. I cant say enough good things about these guys. They really helped me out of a scarey spot. I highly reccomend them. They are ethical, honest and don't waste time. I owe them my thanks.

I unfortunately was dealing with some draining issues which ruined my ceilings but luckily Leo was…read morereally helpful and we were able to solve it after finding the source. He was also very kind and answered all of my questions, thanks Leo!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

We hired this company to repair a water leak and replace our water heater. While the leak itself…read morewas eventually fixed and the job did ultimately pass every city inspection, the process took about a month longer than it should have and cost us real time, stress, and lost work -- issues we feel other homeowners should know about before hiring. Work began July 5th with tank removal and drywall demo by Collen S. and his partner. The next day, they repaired the leak by replacing about 6 feet of PEX line, and a subcontractor patched the drywall. About 20 minutes after the patch was done, Collen S. told us the new water heater install was good to go. We specifically asked whether a permit was needed -- for both the leak repair and the water heater install -- and Collen S. and his partner told us twice that day that it wasn't. We requested one anyway. That turned out to matter a great deal. On July 14th, Collen S. gave us only about 30 minutes' notice before the inspector arrived, even though we had asked him to give us a day in advance so we could request time off work to be present. The inspector arrived anyway, and when we asked directly, he confirmed that both the water heater installation and the PEX line replacement had been done without the required permits -- meaning both jobs were effectively illegal until they could be properly permitted and inspected. This flatly contradicted what Collen S. and his partner had told us twice on-site. The next day, we called the company's manager, Steve, and raised three concerns: the contradictory permit information, the last-minute inspection notice, and our request for a different crew going forward. On July 21st, a new tech, Michael, introduced himself, and the City of Eastvale inspected the drywall repair. The city did not approve it and required the wall reopened for a mold check. Michael returned that same day to reopen it. On July 27th, the city inspected inside the wall, confirmed no mold, and approved the space to be patched and the water heater reinstalled. Drywall repatching happened August 3rd, and the final inspection closed everything out August 6th -- roughly a month after the leak repair began. On top of the permit issues, we were also pressured more than once to buy add-on services unrelated to our leak. Collen S. showed us "dirty" pipes at least twice in what felt less like genuine advice and more like an attempt to play on our emotions to drive a commission-based sale of a whole-house filtration system. He also pushed a full home re-pipe on separate occasions -- again, unrelated to what we'd actually called about. To be fair, the leak repair itself was solid, the city inspectors were thorough, and the job ultimately passed every inspection with no mold found. But getting there cost us two additional days off work -- one for the re-inspection that was only necessary because permits weren't pulled correctly from the start, and one for the wall re-closing after the unapproved drywall job had to be reopened -- plus significant back-and-forth to sort out miscommunication that should never have happened. We're hopeful the company will work with us to make this right, since the repairs themselves held up -- it was everything around them that fell short. A crew not knowing (or misrepresenting) basic permit requirements, and using emotional pressure tactics to upsell unrelated services, are things we don't think any customer should have to tolerate -- and we'd encourage this company to address both with its technicians directly. Because of the permit miscommunication that left our repairs technically illegal for over a week, the last-minute inspection scheduling, the repeated upselling pressure, and the extra days off work it all cost us, we cannot recommend this company.

We had a severe crunching and vibration noise in our garage pipes whenever a toilet flushed, as…read morewell as a main sewer line that needed to be cleared. We called Plumbing MATTers and they were able to get us scheduled same-day! Our technician, Giovanni, was phenomenal. He quickly diagnosed our water pressure issue--our main valve was sitting at a dangerous 100 PSI--and installed a new 1-inch Zurn Wilkins regulator (our old one was 24 years old!). He also performed a hydro-jetting service on our main line to clear out all the debris. Giovanni was polite, professional, upfront with pricing, and worked incredibly efficiently. I also really appreciate the client portal they supply--it made it super easy to view my paid invoices and will be great for keeping track of any future estimates all in one place. The whole job was completed for a very fair price with great warranties included. It's rare to find plumbers this honest, organized, and thorough. Highly recommend Plumbing MATTers and Giovanni to anyone in the Riverside area!

Giovanni came on time as scheduled to replace my garbage disposal. Gave me options and took a look…read moreat some other projects as well. Decided to go with the higher quality and price one but with longer warranty. Was in and out in a timely fashion. Clear and concise information, quick responsiveness by the owner Matt on things to try first before coming out.

I've used All-Star Plumbing Services twice, and both experiences have been excellent! They are…read moreefficient, honest, and reliable, and they consistently provide exceptional customer service and quality plumbing work. I highly recommend them to anyone looking for a trustworthy plumber!

Quick and extremely professional. Had our water softener installed in two hours!! We will keep…read moreusing All-Star Plumbing.

I've used Bob many times in the past, but this was easily the biggest job I've needed. After…read moreassessing our problems, we decided to go with a whole house repipe job. Pete H largely oversaw the project, directing teams of plumbers and drywallers to complete the job in 2 days. The quality of work was excellent, and any issues we experienced along the way were addressed quickly and professionally. As I mentioned, this was a big job done quickly and I believe we received good value for what we paid. Again, a huge shout out to Pete H who always made sure we knew what the crews were doing and answered all questions. Another great job by Bob the Plumber (and team)!

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off. To Bob the plumber.. that tag was from the water heater. Yes that was replace properly back then. Stop trying to defend your horrible work. The plumber we had come out. Said the valve was defective. Should never have been installed in the first place.

Chris is always honest and does a great job. He and his son go out of their way to help and even…read moreremember you if they come out for repeat jobs. We've been using them for all our plumbing needs for the last few years and have not had any issues.

A+ service! If I could give 10 stars out of 5 for Chris and his son Spencer, I would! We've had…read morethem do a number of plumbing projects at our home and they have exceeded our expectations every time. They are honest, reliable, professional, knowledgable and honest, honest, honest and trustworthy. Their pricing is very reasonable, especially considering the exceptional quality of work that they do. I feel better knowing that I can contact them any time I have a plumbing issue or question. They take the time to clearly explain whatever the issue is and do work that is clean, solid and long-lasting. They are the best.

Highly recommend Javier from R&R!…read more Our bathroom had 2 issues. The shower had 2 points of discharge and water came out from both ends when we turn on the water. The control switch was not working properly and it appears to have something broken inside the switch. The second was the bathtub was dripping for months. Our property manager gave us some recommendation on handyman, and we reached out to a few others. Everyone of the handyman looked at the issues and said they couldn't do it. Javier from R&R was professional and friendly. He came, looked at the problems and gave us multiple options. We were told that our bathroom fixtures were on the older end, and replacement parts would be pretty slim. Javier said he would try his best to find ways to fix our problems, and if it can't be fix, then he would have to go with the full remove and replace option. Needless to say, the cheaper option would be less than half the price of the worst case scenario. We were presented with the cheaper options to be less than $1000, while the worst case scenario would be in the mid $2000 with our drywall cut open in order to do the fixture replacement. We would also had to then deal with redoing the drywall since that is not part of the company's scope of work. Javier came back after we accepted the estimate and was able to fix everything faster than I thought. To my surprised, he was able to find the replacement parts and fix everything. My experience with Javier and R&R has been exceptional. I highly recommend R&R to anyone with plumbing issue like i had.

Cristian did an outstanding job with the plumbing work at our home. He was extremely knowledgeable,…read moreprofessional, and took the time to explain everything clearly. He quickly identified the issue and resolved it efficiently, and his kindness and attention to detail made the entire experience stress-free. If you're looking for someone who is reliable, honest, and truly knows what they're doing, I highly recommend Cristian for any plumbing work. We couldn't be happier with the service he provided!

I had a new refrigerator delivered, but the installer wouldn't connect the water line and told me…read moreto contact a plumber. Fortunately, Cross Plumbing was already in my neighborhood performing maintenance for our HOA. They kindly came over to inspect the water connection for my refrigerator and confirmed that nothing was broken. Best of all, they didn't charge me anything for their time and assistance. Thank you, Cross Plumbing, and a special thank you to Mark for your honesty and excellent service. I truly appreciate your help and highly recommend Cross Plumbing to anyone looking for reliable and trustworthy plumbers!

Contacted Mike to do some work on some hose bibs. He was recommended by another business owner I…read moreused for another project. Ended up needing to replace the regulator as well. Informative and was able to answer all my questions. Gave me upfront and fair pricing. His worker Eddie arrived the same day and was quick and efficient. Explained and answered all my questions. Highly satisfied and will contact for my next plumbing project!

Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first…read morething next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful.

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for…read moreany plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues!