We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a tenant on one of the buildings that Danielle manages. He went over and beyond the whole time…read moreI stayed there which was about three years.. any problem he handled very quickly. Very nice guy as well. Unfortunately, the owner of the building Really inflated some things at the end of my lease. I left a screen door, bamboo and string lights in the backyard and a bidet . The blinds in the bedroom were chewed by my dog a bit. I asked the owner if I could remove the items he said no and I was on a group thread with danielle and I was able to go remove some items. Screen door was mine so I took it off. He was trying to charge me 300 for a replacement that cost 150 at Home Depot $300 to remove the bamboo and string lights in the backyard that I removed in two minutes and the bidet I was charged $95 for not removing. Applying she charged me $300 for and I sent him the exact measurements of the same ones at Home Depot that were $35 Again, Danielle is great unfortunately the owner of the building really gouge me .

I rented an an apartment through Empire West and it has been absolutely wonderful. The building is…read morevery clean and well maintained. At least once a week I can smell the fresh scent of pine in the elevator and lobby, as the building is routinely cleaned and cared for. Trash is removed on a regular basis and all common areas are spotless. Such a nice place to come home to each day! The staff were very friendly when showing me the unit, as well as when I was filling out my application. Julian has been fantastic about resolving any issues that have come up--though, there have been almost zero problems to report! He very graciously rushed over without much notice from me to help get my cable installed. I feel very confident in the staff and their ability to manage the building. Also, paying the rent online is quick and easy. Renting an apartment and living in a clean, comfortable space has been a breeze with Empire West. They are professional, attentive, proactive and ultimately, just nice people. Any time there is maintenance to be done on the building, a note is left on my door detailing the specifics of what work will be done and how long it will take. Management is very accommodating and I couldn't be happier with my move and renting experience. I highly recommend them!

Olivia and whoever the hell Lupe is at Empire West are so dedicated to raising the rent while…read moreleaving their buildings' infrastructures to rot from all the heavy rain we've been having. They've known about this for at LEAST a month and have done absolutely nothing to address the fact that: 1. My window sill is DETACHING from the building I live in 2. The wood is warping and rotting from all the heavy rain, which will eventually lead to mold 3. The roach problem has appeared to exacerbate as a result 4. There are random, frequent leaks in areas of both buildings 5. They respond inconsistently to emails 6. They've offered ZERO solutions for this very real, worsening problem, and quite frankly, don't seem to have any interest in even doing so.

PLEASE STAY AWAY FROM WOODLAND TRIO, especially Jones & Jones Management -- A Long-Term Tenant's…read moreWarning Note: the only positive reviews are from 5 years prior and beyond. TLDR: Slumlord conditions. Jones & Jones is one of the largest apartment building owners in Los Angeles--and one of the worst. I stayed partly out of spite and partly to fight against greedy corporate landlords who rely on tenant exhaustion and legal costs to get away with this behavior. This is still my home. They are doing everything to force tenant turnover after one year. Long-term residents are a problem to them. Consider this a warning. You will regret moving here. I regret living here now. Greedy corporate landlord is exactly what they are. They respond to reviews publicly while ignoring tenant complaints, maintenance issues, health & safety concerns, & emails. Have lived here for 16 years and have watched this building go from a genuinely good place to live into something intentionally hostile to long-term residents. I am a dependable tenant who always pays rent on time. The turning point was 2020, when on-site management changed, managers were removed, & everything shifted--for the absolute worst. Since then, Jones & Jones has made it clear they want long-term tenants out. Everything I describe is documented with in multiple ways. 1. Pandemic Price Gouging & Christmas Eve Rent Notice: In 2020, during COVID-19 and a state of emergency, they tried to raise long term tenant rents (including mine) by $1,000+ per month, plus a security deposit. This was blatant price gouging. Even worse, they sent the first rent increase notice on Christmas Eve. I remember opening that notice and breaking down in tears. Who can suddenly afford that kind of increase during a pandemic? Without hours of wasted time and help from the Coalition for Economic Survival and Neighborhood Legal Services, it would have gone through. 2. Entering Apartments Without Notice: Management entered my apartment multiple times without warning. Installing a doorbell camera stopped it. 3. Abusive Neighbor: For over two years, a loud, abusive neighbor terrorized our nights screaming, fighting, slamming things against walls with her boyfriend. Excessive music as well. But I mean the screaming waking one up at 3:30 am regularly for 2 years. Management's only advice: "Call the cops." No intervention or support. Just pass the problem back to the tenants. This could have been handled responsibly if management cared. 4. Rent Increases, No Improvements: Rent rises every year to the maximum, with no upgrades. The building is falling apart. 5. Communication So Bad It's Almost Impressive: Emails ignored. Follow-ups ignored. Unless it is an unavoidable emergency maintenance issue, they do not respond. This is standard operating procedure. I have the emails to prove it. 6. Laundry Issues: Shared washers and dryers are $3 per load, 16+ years old, break weekly, and steal money. Vendor is unresponsive. 7. The "gym that's never gets finished" has been under construction for two years--far longer than promised. Ask for updates? No response. 8. Brand New Windows That Leak Every Time It Rains: New windows were installed two years ago. The first rainstorm revealed massive leaks. Water pours down the walls. I reported it immediately. Nothing happens. Blue tape marks the leaks--and is still there. Why spend money on upgrades only to destroy the building from the inside? Floods downstairs neighbors entrance every rain. 9. Emergency Unreachable: LADWP transformer exploded. Windows blew out. Residents scared. Fire department could not reach management. Resident "night manager" (a lovely neighbor who was a bartender) was at work and unreachable. Emergency maintenance line only covers plumbing--not building-wide emergencies. Unacceptable. 10. Theft & No Security: Packages stolen, parking garage and cars broken into, callbox ripped off building, mail stolen - all multiple times in 2025 alone. But many times 2020 - 2024. No security or support provided. 11. Major construction is happening in the apartment next to mine--ripping down a wall due to city code violations. No notice. On a quiet morning, the building shook from a massive BOOM. I nearly fell off the couch. All they had to do was send a simple notice about construction times. Emails ignored. 12. Flies constantly in hallways. Enough said. 13. A Hallway That Smelled Like Death: A former male resident covered in feces and urine roamed the halls, touching doors, machines, and vending machines. The smell was unbearable. Air purifiers or fresheners requested. No response. Stopping here only because yelp has character limits. Update 02/04/26: the BS continues. They respond "we would love an opportunity to speak with you". Have they reached out? NOPE. They only do it publicly so prospective future tenants see it.

Recently just moved into these apartments. Ana was so amazing throughout the whole process. From…read morethe beginning I appreciated her reaching out to me when I wanted to set up a tour. She was so patient with me in explaining everything about the community and answering all my questions. It was the smoothest and least stressful move-in process I've ever dealt with it. I'm so happy to be apart of this community and found a unit that fit all my needs!

The owner of this property management company, Kenny got extremely aggressive towards my husband…read moreand I when he was showing us a viewing. We had barely stepped in to the apartment before he said our dogs nails would scratch up the floor. we stated that our dog's nails are no different to any other dog, and he has never scratched up a laminate floor before (we have lived with laminate flooring for three years). he bucked up to me, and was shouting at me and my husband. extreme inappropriate behavior. please avoid at all costs!!!!!

My family and I lived on 520 N. Hollywood Way for about 8 years with our kids. I have rented…read morebefore and I have to say Kenny is probably the best Property Managers ever. He is so easy going, personable and handles maintenance duties when needed. Wish I did not have to move but after growing my family it was time and haven't found an awesome property manager like Kenny. If you rent with Kenny, you won't be disappointed

I've been working with Anthony from Posh properties for the past 6 months on a property in Burbank,…read moreCA and he has been very communicative and informative during the entire process. Anthonys fees are very reasonable for his outstanding service. I have referred him to my friends that are currently working with him in their projects. His personality is very likable and you won't be disappointed.

After dealing with a few problematic tenants, I reached out to many management companies…read more Hands-down Anthony was the most responsive, most respectful, and most very caring for his business reputation. Therefore, we decided to go with Anthony and so far everything has been over the top amazing. Thank you for working with us Anthony

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

I've worked with Jack and Silva at Baboudjian Properties for several years now, and they've been…read moreoutstanding. Very professional, knowledgeable, and a pleasure to deal with. Jack's expertise shines on every deal. His background in property management and business gives him a strategic edge that makes the entire transaction smooth and successful. The whole team communicates clearly and always goes the extra mile. I highly recommend Baboudjian Properties to anyone buying, selling, or investing in SoCal real estate!

Jack was the best ever to represent me through the sale of my rental units. He was diligent to…read moreanswer all my questions and made himself available via text, phone, or email at just about any day or time!!! He was very knowledgeable in various aspects of the sale and communicated with me all along the way, keeping me posted. He generates an enthusiasm for the task at hand that carries into his voice. Unfortunately, due to the distance and location of my property, I never got to meet him in person. Everything was done online and so efficiently. My sale completed to my satisfaction within a year!!! Great job, JACK!! THANKS. I HIGHLY RECOMMEND HIM FOR YOUR PROPERTY NEEDS.