Ordered thru door dash as well as some spam musubi that I didn't get a picture of but it was great this meal at many other stores as well but this being local is my go to order! Fire read more

Ono Hawaiian BBQ - Chicken Katsu plate , white Steamed Rice, macaroni salad - Hawaiian Near Me - Hayward, California

We found a dead cockroach under our table and brought it to a staff member's attention, even showing them a photo. The response was surprisingly dismissive. The staff member simply said, "Oh, maybe we need to call pest control," and then went back to chatting with coworkers. There was no apology, no attempt to check the area, and no effort to address our concern. Finding a dead insect can happen in any restaurant, but what disappointed us most was the complete lack of professionalism and concern after it was reported. Customer concerns should be taken more seriously than this. Unfortunately, this experience left a very negative impression. @6/13, 1:30pm read more

Ono Hawaiian BBQ - Hawaiian Near Me - Hayward, California

I was so excited when I noticed that Ono Hawaiian BBQ is located next to my hotel. I wouldn't wait to try it. Today, I tried and regretted why I even come here. I was sticker shocked with the prices of drinks. $2.99 for soda, Hawaiian Sun fruit punch and water. I ordered Island White Fish and BBQ Chicken Mix. It came in a lunch box with the restaurant name engraved on it. This looked like a lot of food. But after finishing the meats, I noticed abundant of boiled vegetables below. The vegetables are consisted of boiled cabbage, broccoli and cabbage. Omg so much cabbages. No flavor and hard to chew. Mac salad was so-so. Rice was dry. Fish was mushy. Tartar sauce was not tartar sauce. I managed to finish my food because I don't want to waste. Especially I spent a lot of money on them. My friend, on the other hand, he finished everything and said it was ono. Oh no, not for me. read more

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We have stopped by here three times in the past month. Their deals are too good and my partner happened to catch the posters with the promos so we had to use them while they last! The chicken and beef plates are packed of food, rice and veggies. The best deal which we have gotten twice are the $8 grilled fish and $8 fried fish plates. This is a steal in this economy and it's well seasoned ~ read more

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We've been going to this location for years--my husband has probably been going there his whole life. He has always loved the food, and now our kids love it too, so it's kind of become a family tradition for us. Recently we've been there twice and they had these scratchers where you can win discounts or even free food. It's honestly awesome and such a fun little bonus. I'm giving 3 stars only because the food can be hit or miss. Some days it's absolutely delicious, and other days we end up with really bad pieces of meat. The last time we went, the ribs we got were more fat than meat, which was disappointing. That said, we love their teriyaki chicken and the rice. We order both the family meals and individual meals depending on the day. The portions are good. I do wish they used shredded cabbage under the meat instead of the larger pieces of cabbage and broccoli, but it's not terrible. Sometimes it actually helps balance out the heaviness of the meal. Overall, we like the customer service. They're one of the only locations still letting people eat inside, and they're always busy. The place is clean, and the employees always look like they're working hard. read more

The food here seems like a knock off of L & L. Not authentic with local Hawaiian dishes and plates. I have ordered catering several times for corporate lunches for convenience. Lunchtime rush hours can be busy. Organized well. I have always wondered if there's tuna in the Mac Salad. It's really good! read more

Ordered two plates of Katsu, one island chicken and 6 pieces crispy shrimp. The shrimp was fried in oil that tasted old and overused, giving it a very bad taste, almost unbearable flavor. We couldn't eat it. Chicken Katsu and Island chicken was good. Will never order shrimp again. Don't want to have the same taste which I had today. Surprisingly Katsu was ok. read more

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My first time here. Wait time was reasonable. I really like the teriyaki chicken. I'll be back. Close to home. read more

We were craving Hawaiian bbq so we decided to stop here for lunch. We ordered takeout from Ono Hawaiian BBQ in Hayward. The food was decent, nothing mind blowing, but it hit the spot. The BBQ was good, though not the best I've ever had. The mac salad was creamy and flavorful. Solid option if you're craving Hawaiian BBQ. I'll be back when I'm craving Hawaiian food again. read more

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This was a treat that has been a long time coming. I had a coupon for by one plate get one free. We had two mixed plates one I added Katsu Chicken. The service was extremely fast even with 4 people ahead, I doubt we waited more than 10 minutes. everything was delicious and very tasty. Their combo plates just work well together with shredded cabbage under the meat and a side of cold macaroni. It's a shame that they don't put out more coupons, but that will not keep us from returning. We took our order to go, the restaurant was very clean with a relaxing atmosphere . A refreshing change, three thumbs up! read more

Ono Hawaiian BBQ - tables and chairs in a restaurant - Hawaiian Near Me - Hayward, California

the food was awesome! my teriyaki chicken was cooked to perfection and my katsu was fried nicely. the rice was sticky to perfection! the service here was also really nice! everyone was kind with assisting! read more

Came in on a Thursday afternoon, no line, lots of tables, lady at the counter was very polite. Place was clean. We ordered the chicken and beef combo rice plate for around $18 with tax. I was worried our order was not gonna be enough but I wasn't that hungry. We were surprised when our order came in about 3 minutes because the serving was big! Me and my husband shared the rice plate, it had 2 scoops of rice and 1 scoop of macaroni salad,the macaroni was so good. The chicken and beef were tender, juicy and delicious. Really reminded me of the food we ate in Hawaii. Highly recommended and will come back. There was plenty of parking around, this restaurant is walking distance to 24 hour fitness, target and city sports. read more

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I ordered a catering tray of spam musubis for a gettogether and called them as I was leaving the door to see if they might be able to expedite my order. I got there within 10-15 minutes of placing the online order, and the food was ready! Granted, it was only a dozen spam musubi, but I appreciate an establishment's willingness to work with me for a reasonable request. The restaurant is super casual; clean tables and chairs with music blasting through their speakers. Workers were very friendly. Will be returning here for our party tray needs! read more

Absolutely great food and very consistent. All other locations are nasty !!!! And always fresh . !!! Great job by this location and team! read more

Ono Hawaiian BBQ - Hawaiian Near Me - Hayward, California

I ordered a family meal with bbq chicken bbq beef and katsu. They charged me/gave me lemon pepper instead . The lady even gave me attitude that I told her lemon pepper . I never order lemon pepper chicken from them so I know I ordered bbq . Sucks that I noticed it after I already got home and couldn't go back to exchange the order read more

The service here is rude. I ordered here after the gym. The two Hispanic cashiers weren't helpful and didn't care about providing good customer experience. I waited 30 mins to get my food and I only followed up once but the response from the Hispanic lady was very short and rude. I would have appreciated, "we're doing the best we can to get you your food. It might take a minute since it's rush time. Thank you much for your patience." Instead she was short, "15 mins sit down and we will call you when it's ready." I was so appalled. I will never come back here again. And will also let people in my network about my experience here. read more

This chain is okay. I feel like their veggies (cabbage and broccoli) could be cooked more and seasoned; they're not seasoned at all. I also feel like the kulua pork is alright, but of course I've had better in Hawaii. I wish they have Hawaiian garlic shrimp, but I think they just have breaded/fried. Their mix bbq plate is yummy tho. This location has plenty of seating. Service is fine. read more

Not Authenic Hawaiian Food. But I dont go here for authenticity. My usual order is a Kids Chicken Katsu (comes with sides I do an extra scoop of rice), spam masubi (2) and I usually always order an extra side of mac salad. (Pics Provided) The katsu is underwhelming and although deep fried you can tell its been in the freezer prior to cooking. Never had any issues with the spam masubi, the flavor has remained consistent with every order. Good quick snack. I do not like Mac Salad even homemade mac salad doesnt taste good to me BUT when im at Onos I will always order extra. Parking is shared and easy to get into. They have plenty of seating and its usually kept clean. 4 stars due to ordering here for YEARS and never having issues with food or service. read more

Ono Hawaiian BBQ - Mac Salad. I always order extra. This day had more mayo than usual but this is the only restaurant ill eat Mac Salad from. - Hawaiian Near Me - Hayward, California

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Thank you Ono's for listening to my review. Definitely coming back here once a week again, had a issue awhile back where they were filling up family meals entree containers with 2/3rd vegetables and 1/3rd of the container of meat. Now I came back after a few months and they definitely fixed the issue. They don't stuff vegetables under the family meal entrees anymore and finally getting what I pay for. My kids love the kalua pork with teriyaki sauce, my personal favorite the barbecue beef and barbecue chicken. Overall good food and cleanliness. Thank you guys once again my Ono family ! read more

I ordered their katsu chicken which is ok. Ambiance is not clean, there was a spilled water near where the bathroom and nobody even cared to clean it up. read more

I like their food made pretty fast. Worth repeat service. Try it out at least once! Beef is my goal to. read more

We've ordered from this location for many years - both plate lunches and catering. The service has always been friendly and efficient. The food has consistently been great. Orders have been ready as scheduled whether I ordered online, by phone, or at the counter. And they have yet to get an order wrong. read more

Food is trash service is trash. Ordered the lava shrimp mini and it literally had 5 small shrimp in it. Ordered Keiki meal asked for Mac salad got rice. Dude working the cash register is a low talker and looked at me like I was dumb when I kept saying what bc no one could hear him. L&L wayyyyyy better read more

I think this is one of the better Hawaiian places in the area. I love Hawaii and I love Hawaiian food even more, and I feel that Ono does a good job at taking care of my fix. I have tried other places and they just don't do the job. I love to order the seafood combo or the BBQ combo. The Kahlua pork is also close enough to getting my fix when I need it. Their portions are pretty big and enough for a second meal. I usually get the combos to try a bit of everything. We ordered everything over the phone -- it can get pretty busy at lunch time so I recommend calling in if you are impatient like me and don't like standing around. We also tried the Spam musubi and it was pretty satisfying. Also, their mac salad is pretty close to the real deal from Hawaii. My belly is always satisfied after eating some Ono! read more

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So I went into this place twice, once a little while ago I ask for an a egg over my rice.. like I always do. cashier said, "No, We don't do that" so I was weirded out that the cashier thought that it was a strange request. So I ignored it, cause I figured she was new. Anyway fast forward to tonight, 12/30/22 at 7pm'ish, I gave it another shot. Ask for a mix plate with egg over my rice. AND again, the cashier asked me what I meant? SMH! She said they only do that for plates that included an egg... I even told her I would pay extra.. and she said "No" ): Anyway I drove to Fremont to OHANA BBQ!! I asked for the same order with an egg over my rice and he even asked me how many eggs I wanted...!!! Like a Normal Hawaiian food establishment!!! Anyway.. to the GM!! please educate your staff. Also to show you what I'm taking about I added a picture below from OHANA BBQ not from Ono BBQ in Union City. read more

come by once awhile, not the best but good enough i used to order their fish option, however it's no longer available read more

Props to this location for actually getting our pick up order right!! We didn't want any rice, but extra mac salad instead along with some other minor mods. Most places get at least ONE thing wrong, but nope, this place had everything correct and hot/ready on time! - FAMILY MEAL with BBQ Chicken, BBQ Beef, and Chicken Katsu - Mini Meal - Island Fire Chicken - Mini Meal - Grilled Chicken with Lemon Pepper - 5x Spam Musubis Loooove the Island Fire Chicken! Has a real good kick to it. read more

Ono Hawaiian BBQ - Family Meal, Mini Meals, & Spam Musubis - Hawaiian Near Me - Hayward, California

Love the portion sizes here, not as greasy as other chains which I appreciate! They also add some veggies depending on the combo. Good service, parking is a little tricky up front. You may need to park and walk a little bit. Chill ambiance, with plenty of seating! read more

Customer service is horrible. Long line per usual. Doordashed some food and of course they messed up and forgot something. Upon arrival I confirmed the order and they said everything was there. Had to call back and tell them and for them to ask if it's there. Obviously not that's why I called. It's just a simple order . I'll never order here again read more

Got a 10% Promo code for this weekend. Decided to use it! I ordered online of course for 3pm pick up came around 3:30pm food was ready! There was a window for new orders and one for pick up did not want to cut in front another customer so i waited in the same line. That could b confusing. My hubby got spam and eggs with rice his food looks good. I got the kalbi short ribs with rice (i called them prior to put the macaroni salad on th side for hubby as he does not like and the i asked to cook my meat rare) hmmm i just tried of course Fully Cooked. :(. but overall ordering on the app was easy just sign up for their emails and ull get promo codes. I ordered spam musbi last time and i got a promo code for FREE. Food is pretty good too. read more

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Decent food, big portions, decent price, close to home, and made fresh. I don't like their version of mac salad, I mostly tasted the mayo. Could've used more veggies and tuna or whatever they put in there. The Ono Hawaiian BBQ in Pacific Commons tastes better. Their bbq chicken was pretty good too. Tender and good flavor. Their rice was good, not soggy or hard. I had a few pieces of broccoli and they were HARD as fuck to chew (I have braces, leave me alone). This is in no way authentic Hawaiian food so please don't come here with high expectations or know-it-all attitude. It's the Taco Bell of Hawaiian food. If you want the real stuff, you're gonna have to make it yourself or travel far. I'll come back here again for the cravings and convenience. read more

Very good place to eat anytime ; but I never received my food I paid for ? Couldn't make it there for pick up ? So they just kept it . Tried to have it delivered but my card ran out of funds and left me 6 bucks .. tried calling them. But no response ! Never again !; Lena T. read more

I'm surprised that the food quality is still great after over a decade ordering here. I don't go here to often because of the food prices it just got to expensive to buy certain Lunch Plates, spend your money wisely. Get the Aloha Plate you will be highly satisfied, don't forget the Hawaiian Sun canned drinks they are awesome. read more

I love Onos and I've always gone to the one in San Francisco or Daly city so it was nice to try a different one. I ordered the special $6 fried white fish meal. 1. Island White Fish Aloha Plate: Love the fish which was perfectly freshly fried and crunchy on the outside. Fish was flakey and flavorful on the inside. Came with 4 pieces (although some pieces were very small). Of course the salad is also excellent and fresh as usual. My favorite thing about Onos is their amazing Teriyaki sauce. I'm addicted and I can eat it with anything. This location had amazing sauce and of course it's self serve. ----------------------------------------------------------------------------------------------------- Overall, staff was super nice and had my order ready within 15 mins when I ordered through the app. The food was fresh and delicious. Very satisfied with my meal. Also liked that the location was right off the freeway so it was easy to pick up on my way home from Fremont to the north bay. read more

I normally don't do reviews... but this recent experience just left me hungry and feeling like i was ripped off out of $17. The staff was kind, the prices are okay, but the portion I was given for the BBQ Mix was Terrible. I ordered at the counter, took it home, and opened it, only to find they had given me a cabbage plate, topped with about 3.5 oz of cooked meat. It came with a scoop of white rice and macaroni salad and the rest, 65-70% of the plate, was filled with layers and layers of cabbage. I had actually eaten a bit of the cabbage and my plate was still filled with it. I am not exaggerating.. the entire lower portion was all cabbage, it just had some meat at the top I am just disappointed that the cooks thought it was a fair portion of meat. Here are a couple photos of the remaining cabbage in the container, it was still filled even after I had eaten a little. The little big of meat I did end up eating did taste great though, I just wish there was a little more of it. I probably won't be coming back for a little while. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Hayward, California

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I never really come to Ono BBQ because of past experiences . Today my friend and I were in the neighborhood so we decided to have lunch. She got a teriyaki chicken salad and I got a chicken katsu plate . Wow! I was very surprised at the food quality! I am so happy that we decided to eat lunch here today ! My chicken katsu was so crispy and so authentic! I heard the crunch every time I took a bite . The macaroni salad was on point and even the steamed veggies were good! I was so satisfied and full! I highly recommend coming to this place if you are in Union City! read more

Ono Hawaiian BBQ - Inside - Hawaiian Near Me - Hayward, California

i always love getting their teriyaki chicken, beef, or spam musubi -- a fan favorite of mine and some friends! The plates are equally as good! read more

We were able to finally go here after not eating out for awhile due to COVID. Our visit was on Saturday, Jan. 30, 2021, when my son and I came here for lunch. We definitely miss this place as we usually eat here at least once a month pre-COVID days. We came here and there are markers on the ground letting you know where to wait while others place orders ahead of you. All the employees are wearing masks and gloves. There are individual hand sanitizers in front of each registers. There is no sit-down dining. After you pick up your food, which came really fast, we were asked which sauce we wanted. We got teriyaki and katsu sauces which came in its individual covered cups. Unfortunately, even though outdoor dining is now allowed, there wasn't one available so we had to eat in our car. The parking spots in front of their shop was only good for half an hour but the huge gym parking lot across the street was very empty so we had plenty of spots to pick. We definitely parked under a shade and enjoyed our Chicken Combo. The food is as good as we remembered it. We felt safe coming in and ordering. We will definitely come back again. read more

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Ono Hawaiian BBQ is one of my favorite spots to eat for a quick and protein filled meal after the gym. This location is in a big plaza where 24 Hour Fitness is and across from Target. This is not my usual location to go to though, they are a bit slower here. I like ordering the grilled chicken breast (lemon pepper) and sometimes the kalbi short ribs. It usually comes with one scoop of macaroni salad, two scoops of rice, and some veggies. I wish they give more macaroni salad and veggies instead of the rice. read more

I usually get 2 spam musubi with 2 eggs for under $10 but the cashier today decided to charge me $4 for the eggs. $12 isn't what I expected and I'm never coming back. Service is good ambiance is good clean read more