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Came here on rainy day to pick up at lunch time and the service was friendly and relatively quick even though there were 4 people waiting ahead of me. We got two, two-item aloha plates, both with bbq chicken and one with katsu shrimp and one with chicken katsu. They both came with a fresh salad and had minimal dressing which I really enjoyed. This is my first time at this location and the meats were consistent with the other locations. The shrimp is an extra .50 charge and it only came with three but it was worth it. Everything was fresh and perfectly cooked. The inside was clean and had ample tables. Parking is shared in a large lot next to the gym, located across from Zankou.
Update: I found this DISGUSTING piece of mangled plastic inside my beef musubi. It's a huge piece of plastic and I had to pull it out of my mouth this is so unsanitary and it's a huge choking hazard. I don't know where it's been, it looks like a piece of someone's used dirty glove. So gross
Food: 3.5/5 Service: 4/5 Ambiance: 4/5 Parking is easy. Employee are patient and helpful. My go to is bbq beef plate but over the years I think the meat quality is hit and miss. Bbq rib is another solid choice. This time I grabbed mini bbq chicken. It was pretty good. Chicken was very tender and not over cook. I really like their macaroni salad. I would repeat.
Looking for a Gym, healthy food options for the GAINS! Look no further than this plaza! Across from the LA Fitness and across from a Costco gas station , this spot is a great location for macro gains and stable chicken with rice. This location has plenty of seating with a welcoming entrance. The staff are nice and friendly. The decorations are whimsical, with an organized seating. The bathrooms are on the side and it serves lots of To-Go Orders. The service is quick and waited less than 10min for both plates. Not a good spot to people watch since they are trying to get it to go. The sprite was spritzing and food was consistent. Enjoyed my meal and ate leftovers today. 7/10, the downside is that they charge for plastic bags but I rather pay for plastic than a paper bag. Check this spot out for good options!
I should've written this review a few weeks back. Anyway this is close to my workplace so this is our usual go to for lunch. We also get coupons and we have an online account with promotions as well. Here's a good deal but can only be used up to this week - they launched their lava shrimp a couple of weeks ago and there's a promotion on Fridays for seafood where you get a plate for only $8. Note that this is not the one with macaroni. Love their macaroni salad but I tried lava shrimp 2x (both on Fridays to get the deal) and it was pretty good. Reminds me of boiling crab seasoning - not exactly but close. Might be more spicy for some but it's ok with me. If you don't like shrimp - their chicken bbq plate is good as well. That's really my default order. I used to get the mahi mahi but that's not available anymore. I usually have food to go but recently I've been ordering online and eating in so I have uninterrupted lunch break. Also online orders have more promotions. Place is sometimes full at lunch but you'll always find a seat. If you work nearby definitely order here and if you like that Hawaiian macaroni salad - it's pretty good. Sometimes I just order that.
2025/03/17 Update: I tried their limited time special, the Lava Shrimp plate, I ordered it without salad and extra rice. As implied by it's name, it's hot, but the heat was not immediate, it took a while for the heat to hit me, at first it was hot enough to give it flavor but after a while, my mouth heated up! It comes with about 12 shrimps. It was good. I'm glad I ordered a large soda tho
this place is soo good! i loove that this place is next to the gym i go too! a great place to get a fulfilling meal after a workout. i got myself their teriyaki chicken meal in a plate. the food was just as good as it looks in the photo! the teriyaki sauce is soo good!! the chicken was well cooked. i loove their macaroni salad! it's really good. the entire meal was really yummy! 10/10 favorite spot.
Stopped in for lunch and we received excellent service, the dining area was great and everything was clean. The food was delicious! All the staff were very friendly. Definitely recommend Ono Hawaiian BBQ.
I honestly only really come here for the spam musubi since it comes in 2 pieces while other places don't make it as good or they charge per piece. My family loves their Hawaiian bbq plates! The Katsu is delicious and love their Mac salad. They also have other musubi like chicken and beef rather than the standard spam which is neat. Parking can be a bit of a pain but it's a big lot with other food and shops around. Definitely worth coming here over other Hawaiian bbq places! Lots of seating inside and outside and they have an easy order process. Wish they had more in the area. IG: @ammysalamii
I wish I could go into the negative on stars because my experience today was unacceptable! I usually go in person to this location but for the first time ever I didnt feeling like driving and took advantage of the lower fees with Grub Hub + thru Amazon Prime. Big mistake - first of all , Ono is one of the few places with no drop down menus to add or modify orders. I wanted to make sure all of their sauces were in the bag so I called the restaurant. Whoever answered the phone said all of the sauces would be in the bag. Well of course my order arrived in record time and was missing my favorite sauce , the Katsu sauce. I called the restaurant a 2nd time and explained what happened. After 14 minutes on hold, the manager came back only with an offer of a side macaroni salad for the trouble - I told him this was unacceptable. I wont be back to this location !
I'm not sure where all the bad service reviews are coming from because I had great service from 3 staff who helped me from the cashier to a cook checking on my order and another girl handing off my order. I wasn't too hungry so I just went with their musubi, I was able to get the set with one chicken and one spam for about $6. Overall, the biggest issue is the amount of rice to meat ratio. You could barely see the protein in either musubi. Now I know this isn't a "burrito" where it's going to be stuffed with meat and filling, and I LOVE musubis, but it was pretty sad just how bad the ratio was. The rice was also a bit hard. But I did enjoy it being made fresh as you can't always find "freshly made" musubi in LA. Both meats also had good sauce and flavor. The spam is pre-made so nothing to cook there, but the chicken was just rubbery and had a weird texture to it. Too many misses for me to leave even an average review here.
It's been a while since I've had the chance to have a meal at Ono Hawaiian BBQ, and I have to say I've missed it. Yes, it's fast food, but it's better quality food than you get most places, and it's a good deal "cleaner" than what's being served at the various burger and chicken joints with big ad campaigns. It's also a pretty good deal. The larger "plate lunches" feature a protein, 2 scoops of rice, a scoop of macaroni salad and grilled veggies, and go from about $16 - $19 depending on your choice of protein -- but, the Mini Plates, which reduce the amount of food to a more manageable portion, are several bucks cheaper. In the end, my mini plate and a small fountain drink cost me $12.99 including tax -- that's pretty much the same as a Big Mac meal, but better tasting, better quality, and with much fewer calories. I ordered the BBQ Beef Mini Plate with double Macaroni, no rice. It came with some fresh, grilled veggies as well. The beef was cooked with a flavorful, slightly sweet sauce that worked really well in tandem with the creaminess of the mac salad. And by the way, that Mac Salad is really enjoyable, with shavings of fresh carrots and just the right amount of mayo. I alternately added a touch of the house hot sauce just to change things up a bit, and that made for a pretty perfect bite. Service is friendly, though they do encourage you to use their automated kiosks for ordering. I try not to do that because I feel it undermines the job stability of the employees, but today I had to use one because the person running the counter was very busy with to-go orders. The environment is typical fast food, with formica tables and metal chairs, but everything is clean and comfortable, and the restaurant was very well maintained. It's nothing fancy, but the food at Ono Hawaiian is very tasty and very affordable, and the portions are generous. In today's economy that's a total win-win situation. read more
I have always loved Ono. You've always gotten good value for a good price. And I understand that prices are going up everywhere so you can't expect your favorite places to remain the same. However, what I don't like is when prices increase and the quality decreases. Yesterday I went into the restaurant at 12:15. There must've been 20 customers sitting at tables and only one table had food. That meant that there were 19 people ahead of us before we got served. I consider this poor service at lunch when people only have an hour to eat. I asked the Server why they were behind today thinking maybe they were a person short. She just looked at me and said, it takes time. Now I was with a 82-year-old Neighbor who had clipped a coupon so she could take me to lunch. I was not about to undermine her generosity by commenting. But I did take note. I ordered the mixed chicken with Katsu chicken and barbecue chicken. I'm including a picture of the Katsu chicken, because if you can find Chicken anywhere inside of it, let me know. It was a sliver of chicken and all breading. The barbecue chicken was it usual good self, but it just occurred to me that this restaurant was not giving the same level of service or the same quality of food that it used to, which was very disappointing. Anyway, I believe in giving all restaurants another chance. And since this has always been one of my favorites, I'm determined to go back. Hopefully my next experience will be better. read more
30 days ago
I placed a pick up order on the phone, Chicken teriyaki plate, substitute the veggies for an extra scoop of Mac. I didn't check my order before leaving, since I had to be at work. Once I arrived to work and opened my meal, it wasn't how I ordered it. The chicken is way too chewy and with hardly any teriyaki sauce. I couldn't even eat it anymore All I was offered, is an extra scoop of Mac on my next order, and to pick up extra teriyaki sauce, like if I'm just going to teleport to the restaurant read more
Came here on rainy day to pick up at lunch time and the service was friendly and relatively quick even though there were 4 people waiting ahead of me. We got two, two-item aloha plates, both with bbq chicken and one with katsu shrimp and one with chicken katsu. They both came with a fresh salad and had minimal dressing which I really enjoyed. This is my first time at this location and the meats were consistent with the other locations. The shrimp is an extra .50 charge and it only came with three but it was worth it. Everything was fresh and perfectly cooked. The inside was clean and had ample tables. Parking is shared in a large lot next to the gym, located across from Zankou. read more
1 month ago
Update: I found this DISGUSTING piece of mangled plastic inside my beef musubi. It's a huge piece of plastic and I had to pull it out of my mouth this is so unsanitary and it's a huge choking hazard. I don't know where it's been, it looks like a piece of someone's used dirty glove. So gross read more
1 year ago
Food: 3.5/5 Service: 4/5 Ambiance: 4/5 Parking is easy. Employee are patient and helpful. My go to is bbq beef plate but over the years I think the meat quality is hit and miss. Bbq rib is another solid choice. This time I grabbed mini bbq chicken. It was pretty good. Chicken was very tender and not over cook. I really like their macaroni salad. I would repeat. read more
Looking for a Gym, healthy food options for the GAINS! Look no further than this plaza! Across from the LA Fitness and across from a Costco gas station , this spot is a great location for macro gains and stable chicken with rice. This location has plenty of seating with a welcoming entrance. The staff are nice and friendly. The decorations are whimsical, with an organized seating. The bathrooms are on the side and it serves lots of To-Go Orders. The service is quick and waited less than 10min for both plates. Not a good spot to people watch since they are trying to get it to go. The sprite was spritzing and food was consistent. Enjoyed my meal and ate leftovers today. 7/10, the downside is that they charge for plastic bags but I rather pay for plastic than a paper bag. Check this spot out for good options! read more
21 days ago
I should've written this review a few weeks back. Anyway this is close to my workplace so this is our usual go to for lunch. We also get coupons and we have an online account with promotions as well. Here's a good deal but can only be used up to this week - they launched their lava shrimp a couple of weeks ago and there's a promotion on Fridays for seafood where you get a plate for only $8. Note that this is not the one with macaroni. Love their macaroni salad but I tried lava shrimp 2x (both on Fridays to get the deal) and it was pretty good. Reminds me of boiling crab seasoning - not exactly but close. Might be more spicy for some but it's ok with me. If you don't like shrimp - their chicken bbq plate is good as well. That's really my default order. I used to get the mahi mahi but that's not available anymore. I usually have food to go but recently I've been ordering online and eating in so I have uninterrupted lunch break. Also online orders have more promotions. Place is sometimes full at lunch but you'll always find a seat. If you work nearby definitely order here and if you like that Hawaiian macaroni salad - it's pretty good. Sometimes I just order that. read more
2 years ago
2025/03/17 Update: I tried their limited time special, the Lava Shrimp plate, I ordered it without salad and extra rice. As implied by it's name, it's hot, but the heat was not immediate, it took a while for the heat to hit me, at first it was hot enough to give it flavor but after a while, my mouth heated up! It comes with about 12 shrimps. It was good. I'm glad I ordered a large soda tho read more
1 year ago
this place is soo good! i loove that this place is next to the gym i go too! a great place to get a fulfilling meal after a workout. i got myself their teriyaki chicken meal in a plate. the food was just as good as it looks in the photo! the teriyaki sauce is soo good!! the chicken was well cooked. i loove their macaroni salad! it's really good. the entire meal was really yummy! 10/10 favorite spot. read more
3 months ago
I honestly only really come here for the spam musubi since it comes in 2 pieces while other places don't make it as good or they charge per piece. My family loves their Hawaiian bbq plates! The Katsu is delicious and love their Mac salad. They also have other musubi like chicken and beef rather than the standard spam which is neat. Parking can be a bit of a pain but it's a big lot with other food and shops around. Definitely worth coming here over other Hawaiian bbq places! Lots of seating inside and outside and they have an easy order process. Wish they had more in the area. IG: @ammysalamii read more
2 months ago
I wish I could go into the negative on stars because my experience today was unacceptable! I usually go in person to this location but for the first time ever I didnt feeling like driving and took advantage of the lower fees with Grub Hub + thru Amazon Prime. Big mistake - first of all , Ono is one of the few places with no drop down menus to add or modify orders. I wanted to make sure all of their sauces were in the bag so I called the restaurant. Whoever answered the phone said all of the sauces would be in the bag. Well of course my order arrived in record time and was missing my favorite sauce , the Katsu sauce. I called the restaurant a 2nd time and explained what happened. After 14 minutes on hold, the manager came back only with an offer of a side macaroni salad for the trouble - I told him this was unacceptable. I wont be back to this location ! read more
8 months ago
2 years ago
5 months ago
3 years ago
I'm not sure where all the bad service reviews are coming from because I had great service from 3 staff who helped me from the cashier to a cook checking on my order and another girl handing off my order. I wasn't too hungry so I just went with their musubi, I was able to get the set with one chicken and one spam for about $6. Overall, the biggest issue is the amount of rice to meat ratio. You could barely see the protein in either musubi. Now I know this isn't a "burrito" where it's going to be stuffed with meat and filling, and I LOVE musubis, but it was pretty sad just how bad the ratio was. The rice was also a bit hard. But I did enjoy it being made fresh as you can't always find "freshly made" musubi in LA. Both meats also had good sauce and flavor. The spam is pre-made so nothing to cook there, but the chicken was just rubbery and had a weird texture to it. Too many misses for me to leave even an average review here. read more
1 year ago
2 years ago
The two woman working, 1 cashier and the one handing out the food, were SO RUDE. We waited 30 minutes for our order and while waiting as a couple other numbers after ours were called we went up to the counter just to check on the wait. The woman said flatly "Waiting on the chicken." I said "really?" And she answered "Yup." with a stank face. After waiting several minutes food was handed to me no explanation or sorry for the wait, as a normal restaurant would say. Just a bad attitude overall & very unpleasant. As for the food chicken and fish were good only reason they don't have 1 star. Spam musubi was off on proportion so much rice! My double portion of mixed salad had the smallest amount of dressing. I suggest ordering ahead to not have to deal with the staff at this place! read more
1 year ago
8 months ago
1 year ago
1 year ago
My wife took her mom here while I was dropping off her car across the street at Costco for a tire change. When we first arrived here, they were not busy so we were able to order. We went with the grill chicken breast plate. The order took a while to be made since they are making it fresh so my wife went outside to sit since they were cold inside. I went to use the restroom and it requires a key to get in. After I got out and returned the keys, the food was ready. Since my wife ordered when I was at Costco and I went to pick up the order, the lady asked to see the recipe to make sure it was my order. My wife and her mom really like the chicken breast and macaroni that came with it. The employees were polite when I asked for a side plate and asked if I needed anything else. read more
3 years ago
1 year ago
1 year ago
Same restaurant, different location. We have already ordered from this location a couple times this year and each order did not disappoint. We have enjoyed all the items we have gotten. The Hawaiian BBQ Chicken comes with "grilled boneless and skinless chicken that is marinated in Hawaiian BBQ Sauce". This dish comes with 2 scoops of rice, 1 scoop of macaroni salad, and veggies (this mix always comes with a lot of the dishes). This dish always hits the spot! The Hawaiian BBQ Beef, which contains "grilled slices of tender beef marinated in Hawaiian BBQ sauce", is always a great reward after a nice workout. The Kalua Pork includes "slow roasted pork with a hint of smokey flavor, served shredded over steamed cabbage" and is making my mouth water as I write this. The most recent order we got consisted of the Kalbi Short Ribs, which are "tender beef short ribs marinated in Korean Style BBQ sauce" and are featured in the photo. I believe it when it is stated that they are "grilled to perfection" on the website. There are many other options and it may be a tradition now, but we always order a set of Musubi. Whether it's the Spam Musubi, the BBQ Chicken Musubi, or the BBQ Beef Musubi, you cannot go wrong with these selections. They have always had great service and there is usually plenty of parking out front. May everyone here continue to keep up the great work! We love this spot and will continue to keep ordering from here! If you have not tried it yet, we truly recommend it! read more
Needed to stop for food on our way to the beach and hubby was craving Hawaiian so we found this place. I ordered the a combo with chicken and beef, hubby ordered the combo with spicy chicken and beef and a chicken katsu kids plate for the little. All the food was delicious! My daughter doesn't normally eat chicken because it's dry it doesn't like the sauce, but even she enjoyed it hers and mine. There was so much food i was able to eat the other half of my meal for dinner. The restaurant was really clean and modern looking. They have a few different sauces to choose from and even more condiments in take home packages to try with your meal. Good stop, would definitely eat here again if I was in the area read more
I came back to what I thought was my new favorite place and it just wasn't as good today, the customer service was fine not as friendly as last time. the katsu was medium luke warm, the vegetables were so good last time and this time they were very different. It looked the same but the taste and environment was different. I'd suggest a board displaying when your number is called. Having to hear numbers yelled over and over again while you Are trying to enjoy a meal along with that constant beeping alarm that the food is done is quite irritating. I'm giving 4 because last time was so great but it's not at the top of my list anymore. read more
1 year ago
I found a worm in my food!!! Needless to say our dinner was ruined!!! We had ordered through DoorDash, they refunded our whole order which was great, but I will never ever go back to this place again. I would recommend you think very hard if you want a side of worm with your food when ordering here. read more
5 years ago
This was my first time trying this place and the first time for my mom and aunt. Our feast tonight was white fish and shrimp and mine was the chicken meal. We also ordered the crab rangoons to try since those are a favorite. Let's start with the Shrimp; giant shrimps in a circle (neat presentation!) and lightly battered for a nice crunch and shrimp taste, the batter isn't seasoned which I don't like but that's a personal taste kinda thing and thankfully I like the taste of shrimp. The white fish has the same batter but more packed together, fish is really nice and flavorful and perfectly sized and light. Very nice and you don't feel heavy after! The chicken was amazing! Easy to cut with a knife and so flavorful, juicy and yummy. Paired with a bite of white rice and it was heavenly. Now I don't like macaroni salad and this came with it, so I figured might as well try it right? New favorite thing. Doesn't even taste like what I thought macaroni salad tastes like?? Honestly if that's not your thing you have to give it one try, you will change your mind. The chicken meal also comes with veggies which were lightly cooked so the broccoli had a crunch to it which is not for everyone but happens to be my preferred way. And soaked in chicken juices honestly it's even better. The Crab rangoons were a little disappointing, the crab flavor was almost null and the batter was actually kinda salty to a point it wasn't pleasant, which from me who loves salt is saying something. My mother enjoyed them but I don't think this is something we'll get again. We got a hunger of sauces to try with things too, teriyaki sauces, some brownish red sauce with a kick and some red sauce that looked like cocktail sauce or ketchup but let me tell you that was NOT ketchup or cocktail sauce. Seriously this was spicy do not attempt a large bit of it without preparation. All in all, this is a really great place and we'll definitely get them again. read more
1 year ago
2 years ago
Hawaiian bbq chicken and beef combo was amazing. It was our first time going and we were very pleased. Everything was so delicious. We will definitely be back!! Thanks. read more
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More info about Ono Hawaiian BBQ
6171 Sepulveda Blvd
Ste A-4
Van Nuys, CA 91411
Van Nuys
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(818) 616-4788
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https://www.onohawaiianbbq.com
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