I just got the most amazing car from Bickford and it was the most amazing and easy…read moreexperience...short of the 1st car I bought from them. To put it in perspective, I'm a single mom who has trust issues. I worked with Darren and he did literally allllll of the work. I was convinced that there would be NO way I would be able to get a car and he made sure it got done. Like literally would not take no as an answer. I would highly recommend ANYONE to put your trust in the hands of Darren and Bickford. EVERYONE I met with was helpful and encouraging...no pressure, no tactics. Today I'm sitting in my comfy, safe car, and I have no worries that I will be safe outside of my home.

The service department blatantly lied to me. I called them to get my track diagnosed and repaired…read more I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.

Nate needs to be cloned! He jumped right in to change headlight bulbs in my Subaru today. Had them…read morechanged out within 20 minutes. Done. (I might add that two of the large, chain shops in the area either wouldn't do this job at all or told me it was a complex process involving removing the front bumper). Not the case! Great job, Nate, you are fair and skilled!

So good to find competent, quality service and reasonable prices. Nate is 100% the real deal. New…read moremuffler, same day. Will be back!

I highly recommend this shop to anyone and everyone. Honest, reliable, very communicative, quality…read morework, and fair pricing. Did not try to upsell or suggest any work that wasn't necessary. If I'm ever unlucky enough to need them again, I would definitely come back and recommended them to anyone with transmission needs.

I needed a new clutch after I failed to replace it myself. They did it very fast in my opinion…read more Brought it in they checked it out the next day and got it done the same day. Didn't have the car only for one day so I was very impressed. I only give it a 4 star because they didn't put a ground or a wire back on I forgot exactly what was off. It made my stereo and a few things not function. Other then that my clutch works amazingly and I definitely like what they did.

I have taken my car to Main Street for years. Tony was amazing, and Steve has kept up, if not…read moreexceeded, the level of service, which is top-notch to say the least. I can't say enough great things about this Honda and Acura repair shop. Thank you again, Steve, for all the assistance you gave me in repairing my S2000 and getting it delivered to me safe and sound. If I could rate this business something more than 5 stars, I definitely would!

I drive 2005 Honda S2000. I'm very anal about my cars especially this one. I work on my own cars if…read morewhen i can. I needed my clutch refreshed to factory condition. I will not let the dealership touch this car. I have a 2024 Civic and a 2022 Ridgeline. The work Steve and his crew was exceptional. They even fixed stuff that needed attention like a broken bolt to hold the air box in place and plastic clips that hold splash shields underneath the car. Who does this nowadays? Main Street Auto does! The knowledge Professionalism and Honesty of this outfit is exceptional! If you see how clean this shop is you'll be amazed. Steve and his crew will get all my automotive needs. Thank you Oh, the clutch job was outstanding Thank you Steve and crew

This is my 4th car I brought over to Jerry's muffler! I will never go anywhere else beside this…read moreguy. He does a great job to all my cars and motorcycle. No matter what the job is. He finds the time to fit you in and the price...the price is very reasonable for the jobs he does. Jerry, you the man dude!! Awesome job as always!! You will always get my business man!!

If I could give this place a "0 star" I would. People here are rude as EF. Don't even bother. Was…read morejust asking for a quote, dude just cussed up a storm. Even if they offered to fix something on my car for free, I wouldn't trust them based on how they want to do business. AVOID AT ALL COST!

Jim is the "last honest mechanic". He does what he says he will & never pads the bill. He has kept…read moremy 2000 VW Golf humming along.

Always finds a way to do the right job for a great value…read more Jim's ability to figure out what the real problem is and then figure out a realistic way forward for a solution is unique. Have been bringing various cars to Jim since my 260z and my wife's TR6, in the early 1980's.

My M5 was having a bunch of issues Dan and the crew did a fantastic job diagnosing and repairing…read morethe issues I had with my car. I highly recommend his shop for servicing M cars. Hands down best European repair shop in Snohomish County-Ralston

We have been looking for a good place to bring my wife's Mercedes since we moved to the area…read more We certainly found it. We walked in on a Monday with no appointment and were able to get what we needed done with no problem. We will be coming here for all of our Mercedes car needs.

I've been to this business twice. First for some info about changing a headlight and they were so…read morehonest and said - it's somethjng you can definitely handle yourself and here is how you do it. I appreciated that so much. Its probably been over a year since then. Yesterday, I limped into town on a flat tire. I needed to make it to Costco for warranty repair, and the tire couldn't hold air. I asked if they could help me fill it. A wonderful man named John popped the tire off, took it in the shop, proceeded to plug it and inflate it, and pop it back on. Wouldn't let me pay for his help. I drove away with happy tears, knowing my toddler and I would safely make it to lake Stevens. We wouldn't have made it without his help. Thank you, John. The impact you made on me, and my day, was bigger than you realize.

My designer sunglasses were missing from my center console upon pick up of my vehicle. They left…read morethe case though​, hoping I wouldn't notice​. Update...I found my sunglasses. I sincerely apologize for insinuating that this establishment was responsible for my missing item.