The people I worked with were great, which is why I gave it 2 starts instead of 1. The did an…read moreoutstanding job constructing the cabinets that were destroyed. But did a horrible job installing the sink in my bathroom. The sick arrived broken. They said they would replace it but bright the same one back and installed it broken. It was installed not flush to the floor either. So there was a huge gap and stuff got stuck under it. They restored some patchwork, as a kind gesture but it looked worse than before, I wish they would have never roughed it. When we finally got our things from storage, things were missing, things that were brand new in boxes taken out of the new box and placed in one of their boxes, lot of brand new items came back broken. We didn't call to complain about anything else but the missing stuff. Between my husband and I, we called an upward of 20 times, sent emails and text and no one would return our calls, emails, or text. It's sad because they were really kind but this is horrible business. Please take your business elsewhere if your insurance company refers you to them.

On February 13th, a large redwood tree fell on my garage, causing significant damage. I worked…read moreclosely with my insurance provider to begin the repair process, and AAA assigned Emergency Restoration and Cleaning (ERC) to handle the restoration work. From the moment I was connected with ERC, I had the pleasure of working with Jose Diaz as my project manager. I truly feel fortunate to have had him assigned to my case. Jose was outstanding--he kept me informed with regular updates, often on a daily basis, and always took the time to explain my options thoroughly. He made sure to answer all my questions with clarity and patience, which made the entire process much less stressful. Once the repair work began, another exceptional team member, Jorge, took over many of the hands-on tasks. Jorge handled several smaller but important repairs with great attention to detail. His work ethic and professionalism stood out--he consistently went above and beyond to ensure I was satisfied with every step of the process. Overall, I highly recommend Emergency Restoration and Cleaning. Both Jose and Jorge were exceptional to work with and are true assets to the company. ERC is fortunate to have such dedicated and skilled professionals on their team. Thank you again for the outstanding service!

Jeff and his crew are absolutely excellent. I mean this truly. In such a flooded market, it is so…read morerefreshing to find a contractor that is honest, quick, friendly, and that does SUCH GREAT WORK. Jeff kept communication open through-out the entire job. Keeping my wife and I up to date and under budget. If you're trying to build equity, renovate, or repair I could make no other suggestion than City Wide.

City wide doesn't seem to even have a business address. The companies they contracted with to do…read morethe work were friendly and competent. But the company itself was very unprofessional. We had zero notice about the first installers. Citywide FORGOT to call. Then salesman showed up after dark to collect the first check. Same thing with the final check...interrupting our dinner with 3 minutes notice. The vague promise of a tax rebate and lack of explanation about the pages and pages of equipment instruction was not reassuring. All and all, we are going to hire someone else to look over what we have to find out if it is what we paid for.

Banconn Enterprise did a wonderful job. I can't say enough great things about them. The team that…read moreremolding the kitchen after my brother's death were so understanding of my needs, kept me informed of everything. They were so respectful of his home and made that kitchen look amazing! Staff was always there to answer any questions. I would recommend them to everyone. Terrific job! Teresa

I had a really great experience with them. This vendor. They were professional on time and…read morecommunicated with me with every visit to my home to continue the renovation. I had severe water damage, and they walk me through me. The whole repair phase from start to finish and it did not take a long time.. I was really impressed with the way they worked around my schedule as I work in healthcare and our shifts are long with crazy hours. The whole team was very professional. I have no complaints excellent service.

Where do I begin? Well, it began on 11/3/2025. I Woke to the smell of burned wires, no electricity…read moreand smoke alarms going off. Called 911 and got my dogs out. After all said and done one of my dogs was missing. Not only did I meet Armando. He stayed well after everything settled, well into the late night looking for her. He didn't have to, but he did. After our meeting the next morning and we designated Armando as my contact. He explained everything as we went to the process. I could not have gone through this without him. Very responsive and walked me through the entire process. Made me feel secure with my decision to continue working with Golden Coast. He truly valued our business.

We, unfortunately, had a house fire that destroyed the interior and partial exterior of my father's…read morehouse. Golden Coast was on scene immediately to help. They boarded up the house and put the temporary fence up the same day to protect what was left of the house. They immediately got to work for us. They are professional, compassionate, helpful, and very talented. Armando Vargas and Glenn Kent were great at getting us started in the process. Caleb Biglin, our Contractor, was amazing at planning, scheduling, working with our insurance, and keeping the project moving forward. Ben Ivakhov, our Project Manager, is a rock star! He and I collaborated on timelines, plans and design ideas. His communication was fantastic so I always felt I knew exactly what was happening with the rebuild. There really aren't enough great things to say about the Golden Coast team!

Troy and his team came to the rescue. We had a leak under our dishwasher and flooring. He let me…read moreknow when he was on the way, came in with masks on. He explained everything and what the next steps were, I was surprised to find out he was the owner, typically I get the "salesy" vibe, but I thought he was just the head tech. Even one of the office girls ran out an extra piece of equipment! My husband was stressed out which makes me stressed out, so we both have peace of mind now that the giant fan (I can't remember the name) and air scrubber are hard at work. Also regarding the review from the person below "AA" click on her profile, she pretty much writes the same poor review for every place she goes

Highly recommend Servpro they have an outstanding service and team, Quinn has been very helpful…read morethroughout the process and always check up on us to see if we need anything..... professional and fast

Levi and Ray are absolutely the best. My home was flooded by a broken water pipe. They were here…read morein a matter of minutes and worked through the night to start the mitigation process These guys are the greatest always on time and very thoughtful and. Considerate there work ethnics is amazing. They completed the work on a timely bases and everything went smoothly and turned out beautiful They are so trustworthy and diligent and also caring as well I highly recommend them and would trust them with any issues in my home

Responded immediately when we had a mold and water leaking issue. Liviu and his team help alleviate…read morestress from an unplanned situation and he made sure to take and provide what we needed to get back in our home safe and sound. A+ value and great customer service!

Altec recently provided an estimate for repairs resulting from an insurance claim. They were…read moreresponsive, thorough, and professional. When our claim was settled, we elected to have Altec do the work... great choice! From Jill in the office, to Sean the work supervisor, to the number of skilled professionals who did the work... we could not be more pleased. They are excellent communicators, flexible, detail oriented, thoughtful, and kind. They treated my elderly mother with respect and sensitivity... much appreciated! As the work unfolded, they uncovered additional damage not initially noted, and fixed it immediately, courteously, thoughtfully. Their subcontractors went above and beyond, as well. Top notch service, extraordinary care, fantastic results... highly recommend!

I had a flood in my home from a burst pipe. I found Altec Construction online and requested a…read morequote. Jeff was the adjuster that came out to my home. He was so busy all the time with his other cases and would often forget what was going on with mine. He promised a lot, but did not follow through. Then when it came to the reconstruction to be done Altec tried to get out of replacing the floor boards even though it was on the estimate. I had to bring it up to the foreman Shawn's attention. He asked if it was on the estimate? The previous floor boards being replaced were stained, so I wanted them the same. Instead Shawn tried to talk me into having them painted. The workers were not even happy about staining them and did a substandard job. If you are going to do the job, make sure you have someone knowledgeable to do the work. At the end of the claim there were a lot of things on the estimate that were never done, yet the insurance was being charged for them. Like removing furniture from the home, yet they never provided the service. Over $3,000 dollars worth of overage on the estimate. Which also took weeks to resolve with them. I'm glad I made sure to go over my estimate carefully. I would personally not recommend this company.

I called Protek to come out because we were concerned about results from a home inspection and…read morewanted to find out if we needed mold remediation. I called around to a bunch of different places and Protek was incredibly responsive and was able to get me on their schedule immediately. They came out and determined that there wasn't anything that needed to be removed that was hazardous in my attic, but did find loose duct. I had them come back out to repair the duct, and they figured out that the duct wasn't actually anything that needed to be fixed - it was leftover from a renovation and wasn't completely removed. They didn't charge me anything for the inspection or visit. I REALLY appreciated how honest they were, because I totally wouldn't have known what the issue was with the duct if they'd been dishonest. Highly recommend them and I'll definitely be reaching out to them for future business if the need arises.

Time frame of getting the job done was delayed. I was 38weeks pregnant and needed to get my room…read moredone in the time frame given. It was delayed and communication could have been better. I felt if I didnt bother them, I wont get any updates on anything. However, they were on it when it came to payment though. I felt cheated and ripped off because they knew I needed to get my room done asap before my baby arrives.I would recommend shopping around and get other quotes!