DO NOT BOOK THIS COMPANY. Her name is no Devon Ambrosi. She is Melissa Volk. She used to operate a company called "Face to Face with Violett" and she scammed numerous brides out of money in the Minnesota area. She will take your deposit and then not show up on your wedding day. She owes thousands of dollars to makeup artists in the Minnesota area. Brides pay her up front and she is supposed to then pay the independent contractors, but in most cases, she never did. Look up her name and you will find a number of reviews and claims against her. She steals images from professional makeup artists and uses them in her portfolio as her own. She writes fake reviews for herself in hopes to drown out the real reviews from brides she's scammed and ICs she's never paid. DO YOUR RESEARCH. Melissa - if you're reading this, shame on you. The makeup community is vast and we all know who you are and what you're doing. read more

Idk who the hell Julie is but I'm kind of suspicious she is part of the scam with her "good" review. Don't book with this fraudulent "company"... just DON'T!!! read more

DO NOT BOOK THIS SCAMMING WOMAN/COMPANY, WHATEVER YOU DO. I booked with Onsite Portland on May 27 2019, paid my 50% (578$) deposit on June 4th, and every week or so they would send me automated messages regarding the timeline. Hearing from them directly, via a person, was insanely difficult, but happened enough that I figured they were in peak wedding season and busy. All of my communication, words and dates, is in writing with them, as everything was through email. I scheduled my trial appointments with who was assigned as my stylist, Devon Ambrosi, the owner for August 19th, at 230 pm. I'd been trying to make small adjustments and changes to my services on and off for weeks, checking up on them, but this is the point, about the first week of August, where I no longer heard anything. I arrived early on Monday 8/19. I walked to the door, knocked, and stood there for about five minutes. I tried to dial their main phone number, and received nothing other than a disconnected dial tone. I got into my car, and having looked through the client portal of their website, saw there was another address about fifteen minutes down the road also listed so I thought there was maybe a mix-up. I plugged it into Maps and drove there, repeating the same exact process. At no point did anyone call me, text me, nothing. I left voicemails and emails at the only addresses and such I have. Regarding the email, an error message, in relation to Devon's Onsite email address, had arrived to my inbox: "this address could not be found or is unable to receive mail." About half an hour later, the only person I'd TALKED to previously, calls me back. She informs me that she, as well as the other artists, left the company, and the owner, Devon, is MIA. She told me to go through my bank and do what I could to get my money back. My fiance sleuthed everything he could online. The reviews on Yelp and Google have tanked in the last few weeks, apparently this is happening to many artists and brides. There are many different accusations there, most interestingly being her alias as Devon Ambrosi really being Melissa Volk, who did this same scam process to a Minnesota community. Others included that she used other artists' photos for her own portfolio. But the cherry on top of the cake? When FH found what is supposedly her Facebook page, her most recent photo, posted on the day of my trial, 8/19? She's in Mexico. read more

Our stylist was a no show for the wedding and no one answered the phone. Is this company a scam?

Onsite Portland did an amazing job with hair for my wedding! Honestly, I was a bit nervous when I booked them because I didn't have a personal referral. I found them online, read the reviews and decided to book them. I'm SO glad that I did! They did my wedding hair and hair for each of my 7 bridesmaids. They were super easy to work with, creative and made all of my bridesmaids look amazing for the big day. My hairdresser also found a way to incorporate a hairpiece that my grandma had worn at her wedding--I wasn't sure how to add it to my hair, and she found a beautiful way to bring it all together. I would recommend this company to anyone looking for onsite hair! read more

Stay away from this scam artist!! We made the mistake of hiring this company after finding great reviews on WeddingWire and the Knot. We later discovered after receiving zero star customer service that the "owner" is a conartist that has a long wrap sheet with the law and goes by multiple alias. Her real name is Melissa Volk and by googling her name you will discover her history of defrauding folks and utilizing the same pictures with different names. There are multiple legal cases against her at the moment for taking people's money and running and not paying her makeup artists in WA, OR and MN. Luckily I caught on two weeks prior to our wedding and notified authorities. She has no-showed on multiple brides and obviously does not have a conscious. read more

Stole our money and tried to scam us again, by attempting to force us to sign an additional cancellation contract that contained an NDA and demand of full payment. I hope she goes to jail. read more

DO NOT USE THIS "COMPANY" I reached out to Onsite Portland to hire 2 makeup artists for me and my three bridesmaids to do my wedding hair and all of our makeup for July 6, 2019. I paid $315 for 2 of my bridesmaids makeup, their airbrush bridal package and the bridal hair package. For weeks I had constant contact with them sending images of what I was asking for describing my skin as well as my bridesmaids. Even explaining me and 1 of my bridesmaids are African-American and asked if that would be something they could work with and they insisted they worked with all woman and men of any skin tone. I talked to Onsite Portland one last time on July 5, 2019 the day before my wedding finalizing the details of where the 2 makeup artist will meet me and my bridal party the next day including the lead makeup artist (Ariel). They were to be there by 10am and be done with all of us and gone by 2pm. Day of Ariel didn't show up at our hotel in downtown Portland until 11am and the 2nd makeup artist NEVER showed. Ariel did my makeup first and it immediately fell and I mean cracked and fell off of my face. I asked her to redo it and she did and the same thing happened but by the time she did my face the 2nd time after messing up on my bridesmaids makeup as well it was 4 pm which is when my wedding started. No one showed to do my hair so I did it myself in the car on the way to my venue which was 40 minutes away from our hotel. Ariel didn't end up leaving our hotel until 4:40 but made us carry her stuff to her car. All of our eyelashes fell off in the car and my makeup and my bridesmaids makeup cracked and fell off of our faces, not to mention she didn't use airbrush which I paid extra for. I've spent weeks trying to get in contact with this company and have received the run-around. THEY ARE IGNORING MY REQUEST FOR A REFUND., because they know they owe me one. Also They ended up making me miss out on 3 hours out the 6 hours of photography coverage I paid for, this company ruined my wedding day as well as my pictures that I have forever. read more

**This is NOT a legitimate business -- do not hire this company.** A contract was entered into on 12Mar2019 between myself and Onsite Portland for wedding hair and makeup services for my wedding on 17Aug2019. My deposit for half of the fee was paid on 18Mar2019 ($232.02), and the remainder (including the mandatory 20% tip) was paid on 03Aug2019 ($343.48). An event itinerary including assigned makeup/hair artists was provided on 31Jul2019. The assigned makeup artist contacted me via phone on 13Aug2019 stating that she had given her two weeks' notice due to allegations that the company was not a legitimate business and that the owner Devon Ambrosi was an alias for Melissa Volk of "Face to Face by Violett" in Minnesota, a company with numerous complaints against it for scamming patrons and an F rating by the Better Business Bureau. The artist stated that she would be still be providing services for my wedding; however, she contacted me via text message on 15Aug2019 stating that she had resigned effective immediately due to the company not having proper licensing/insurance. After receiving this, I emailed and left multiple messages using the company's phone number (which is tied to an answering service rather than an actual office) on 15Aug2019 with no response received. On 16Aug2019 I received a text message from "Devon" using a phone number with area code (360), which is associated with Vancouver, WA, stating that they were unaware the assigned artist would not be attending but would reach out to confirm and would locate a replacement artist. She then stated that a replacement artist had been found and sent me an updated itinerary with a new artist. She even went so far as to state that the replacement artist was coming over to her house that evening to review my hair/makeup trial photos and information so the replacement artist would be prepared for my event. On 17Aug2019 after the artist was 30 minutes late, I left a voicemail and sent a text message to the replacement artist, in addition to messaging "Devon". I attempted to call the main Onsite Portland phone number, but it went unanswered. I eventually received a message from the replacement artist stating that she no longer extended her services to Onsite due to some things being brought to her attention about the company. Additional phone calls, messages, and email to "Devon" remained unanswered, and no one from Onsite Portland arrived or provided services for my event. I have reviewed the Onsite Portland customer portal, and the current business contact information lists the email address "melissamvolk@*****.com" which includes the name "Melissa Volk" as alleged by other brides/artists and not previously associated with Onsite Portland. As of today, 21Aug2019, I still have not received any further communication from the company, nor have I been refunded my money. The artist originally assigned to my event advised that the name and employer identification number used to pay the artists is not associated with Onsite Portland and instead belongs to a business owner in Seattle, Washington. She noted that multiple police reports have been filed by former artists in both Oregon and Washington against Onsite Portland and that the former artists have also contacted the IRS, FBI, and Better Business Bureau. I also intend to file reports/complaints with the associated agencies. read more