Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

I really was at a loss when I discovered water damage in our guesthouse with suspected mold. I…read morewasn't sure how to proceed, but one thing that was confusing was pretty much no remediation people I talked to would actually patch up the walls/floorboards/baseboards after taking them out and getting rid of the mold! Daniel and his team on the other hand.... They did everything! Daniel was so friendly and chill and seemed to know exactly what the problems were and even pointed out other problems as they went through our repair job that were helpful for preventing further damage and such. When work started, they put up plastic to isolate the problem room and cover furniture that couldn't be moved, took out all effected materials, and Daniel's guys even went to source some floor boards they had to remove due to damage which was something we were having a hard time doing ourselves. It was so appreciated on our part because he went out of his way. Real stand up guy! They patched everything up and it looks good as new and no moldy smell even a month later! When we first got a quote we balked at the price... everything is so expensive now and we weren't sure what to do, but it had to be repaired... so it was worth the price to have the convenience of the team who took out our walls and floors and such to be the ones who put it back. So overall, it made sense to go with Daniel and is team just for the consistency of the care. And they did a great job on both ends!

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

I highly recommend Pete and his company! Great communication, on time service, and kind. He and his…read moreteam were gentle with our 100 yr old house in carefully removing original trim during the mold remediation, so it could be put back during remodel. They even helped recognize leaks that were previously unseen. I would hire them again if we needed their services!

I couldn't recommend Pete and his team enough. We've worked with other remediation companies in…read morethe past, and Onsite is easily miles and miles ahead of the others in service, communication, and pricing. Pete responded quickly to my initial request for a quote, but he continued to be responsive throughout the entire process. His team was extremely detail oriented (which is exactly what you want for mold removal) but beyond that they were professional, respectful of our requests (like knocking instead of ringing a doorbell for our napping baby), clean and organized, and honest. It really felt like Pete was on our side at all times, advising on how to handle situations and damage prevention, communicating about findings and options, and generally looking out for our best interest. Dealing with damage in any home is never fun, but Onsite really made it a positive experience. If you're debating between companies, go with them - you won't regret it.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

I had a great experience with ServPro- they helped with a water intrusion/mold problem and I felt…read morevery confident they took excellent care of me. Also they did not recommend tearing out more than necessary, which other estimators did.

Dennis is the main man and he is so great to communicate with. Any questions I had about my extreme…read morewater disaster, I could call Dennis at any time of the day or night. He is all about service. What a personality! He takes great pride in his job and his crew ripped out all the water damaged walls and flooring in my townhouse. I would highly recommend this company. I wish I could find the pictures of my phone but it was three months ago. Dennis made sure that Alexis' crew came in to dry out the completely SOAKED moisture and they brought in huge industrial fans for three weeks. It was definitely a long ugly process! They were very communicative and sent me a progress report every day. I am including the videos to show what happened

A total scam. Replaced my fireplace and it blew up the first time we used it. Nearly 100 calls to…read moretheir number (a call center) were never returned.

Total scam,left a deposit. Credit card company agreed and credited our deposit. DO NOT USE!read more

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

They showed up on time, fixed the problem, and made it as enjoyable of an experience as it could…read morehave been to remediate mold and water damage.

We cannot say enough and praise of well built restoration and construction. All their crafts people…read morewere excellent, well mannered and efficient. Led by the manager of the site Vic, we were always kept in touch with the progress of our problem and its solution. Vic was also a very well trusted partner and our representative with the insurance company. I would recommend built well restoration and construction for any household problems involving accidents that damage the fixtures in the house. Thank you very much Vic

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

The limegreen team made my vacation home in Raleigh livable after a horrible disaster of mold…read more Thank you for the professionalism and courtesy.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.