Remodeling my ENTIRE home was a daunting task and I didn't want just anyone. After shopping around, On Time offered the best quote for my desired time frame. Their customer service was superb - I had a lot of questions as a somewhat inexperienced homeowner and they were very patient with me and made recommendations for things I hadn't even thought about! The renovation process overall was fantastic! They were straightforward in their communications with me, and I felt like they really understood my needs and expectations in relation to my budget. What really impressed me is when I had some concerns about the design choices after the team got started, particularly in the bathrooms and kitchen. Instead of taking the defensive they were very clear with me in exactly what they were doing. They never left the house in disarray and followed up with me afterward to make sure I was satisfied and if I had any concerns. I've had minor construction and remodeling projects done in the past, but none of them made me feel as at ease. On Time really set the bar for construction work - they were incredibly thoughtful, communicative and courteous from start to finish, and I would definitely recommend them to new homeowners. I love waking up and coming home to my beautiful house that I worked so hard for! read more

STAY AWAY. it should be called "One Time Construction". I was unlucky to give them my condo for full renovation - the owner (David) said it will take 3 months to finish the project and took 50% of the project estimate. He did partial demo of the condo, and then he disappeared for ~1 year, and refused to return the deposit. After one year his people started showing up, some times they were drunk (you could smell the odor). They stole some stuff from the condo - like vacuum. The expensive voice firealarms that I purchase and told them to install it - they stole it and installed some cheap $15 alternative instead, which I didn't notice until it was too late. read more

Please read before you enter into a contract with On Time Construction. David Soloman, owner of On Time is not a reputable business man. We had a job completed mid-April of 2019 - a master bathroom & shower model. As part of the completed work we were issued a 2 year warranty on work and labor. By October of 2019 the shower began to leak. The leak is a result of not properly installing the liner in the shower, leaving a gap near the drain. For months David and Francesca, his office assistant ran me in circles with no response or unfulfilled promises. David and On Time Construction have been on notice since October 30th, 2019 that there is a leak in our Master Bathroom / Shower. This leak has rendered our master bathroom / shower useless. Additionally, your staff opened a hole in our dining room ceiling on 11/1/2019 exposing both mold and damage to our dining room ceiling, walls, molding and potentially more. David is aware we have a 2-year warranty provided by On Time Construction which started upon completion of your original work remodeling our Master Bathroom / Shower. This warranty covers all labor, materials and adjacent damages. David and I discussed several times (when I actually was able to get a hold of him) that he would resolve this issue. On Tuesday 1/7/2020 David was at our home along with his plumber to assess the problem more thoroughly and provide a plan of action for resolution. They decided they would forego the repair and let me have someone else do the work. I've since submitted invoices for materials and requested payment. He has responded only to say he will pay when he can. I've asked him for a payment plan, but nothing. This does not instill confidence, nor is it an acceptable solution. I've done everything to avoid legal action, but feel there is no other option at this time. ***HIRE AT YOUR OWN RISK*** read more

Remodeled a multifamily home with ontime... and they were never on time. Had a horrendous experience! After a quick start the project halted. Weeks went by and nothing was getting done. I was constantly told "It will get done next week" over and over again. A little progress and then it stopped again. I was given 3 project managers as they kept getting fired... but it seemed more that the company was in disarray and couldn't keep the good managers as they weren't given resources. Also they charge an add service for any little thing. I've done numerous renovations with many contractors and this was by far the worst. They may present well (and kudos to their sales skills) but I'm so sorry I hired them. After about a year and endless delays I switched contractors and got it done quickly after. Nightmare over. read more

Yelp and/or OnTime removed my initial review so I shall reiterate my experience. We signed our contract with David Solomon of OnTime Construction (though the company name has been changing nowadays) in April 2019. We ended our contract in December 2019. Our project was a full gut-renovation of our 1-family home. The estimated time of completion was 4-5 months. In the 8 months of dealing with OnTime Construction, the below items were done (either incorrectly and/or incompletely): - demo/gutting - framing - underpinning - backyard fence installation Work was delayed because of issues with obtaining permits. We received excuse on top of excuse - the city required more information (information that was readily available in our plans), JCMUA required our main pipe be replaced (found out this excuse was made up), personnel changes within the company, etc... Sometime in October, we had a talk with David and mentioned we would be homeless if our home wasn't move-in ready by December. He looked us in our eyes and lied straight to our face, assuring us we were on schedule (meanwhile, our basement was not completely gutted and excavation barely begun). Despite all the telltale signs of being scammed, we paid milestone payments and change orders - all in hopes of getting our project moving. I'm confident in proclaiming that the 5-star reviews posted for this company are fake. Please do yourself a favor and stay away from this company and David Solomon. read more

ZERO STARS! We signed contract with David S and his company Ontime (OT) in 7/19. We hired them to do a gut renovation of our basement in Jersey City. In addition to the basement, large scale demo of an addition to the house, rebuilding the stairs, painting the entire house and investigating a leak were part of the contract. We signed contract in mid July, and paid first 20% of the contract. We were told our project would be 12 weeks and drawings/permits would be 3-4 weeks. Once OT got our contract they requested we pay ANOTHER 10% which was not part of the payment schedule. We were also informed demo would commence shortly. We reluctantly paid them the 10% that they requested so as to not delay out project. This is where everything went down hill. OT deliberately delayed meetings, getting approvals from Passaic and JCMUA as an excuse to not yet file permits. They also played games getting the architect started (whom we understand has not been paid for our drawings nor many other clients). Once the arch got started, he was reluctant to pick up comments till we picked a final option. This is contrary to what our original Project Manager Carleigh M. Had told us. We were told the architect would provide many options and schemes for our choice. After drawings, OT told us they submitted them to the city agencies only for us to follow up and find out they had not been submitted. OT submitted invoices for fees they had not yet paid and marked up these fees on top. They committed to doing demo while we were out of town for two weeks. We were told 4-5 days to complete. We were told that it was complete when we came back. We went to the house to find it barely started. We asked for answers from OT and only received "will be done this week." OT also told us a sewer inspection was required by JCMUA. They invoiced us $450 to demo a wall to get access to the sewer. They never demolished the wall and I ended up doing it myself. Later we found out we did not need a sewer inspection from JCMUA. OT knew this before invoicing us to demo the wall. After many days passed, OT claimed that they have now completed the demo. I scheduled a rental truck to take the old lumber joists and studs from the house. When I arrived, I found that they threw away every stud and had not completed demo of floor. Without floor demolished, I was unable to remove the joists. I reached out to David and OT via phone call, text and email. I text/called many times to no answer. I then drove to the office and could not get in. I sat in truck calling/texting/emailing. I finally received a response from Franchesca saying she was in office and workers were at the house doing work. I asked to come up and we call David together. She refused and told me that she wouldn't be able to do anything for me. She told me that workers were now at the house. I immediately drove back to the house to find no one there. I called her back and told her no one was there. She said she would call David. Within the hour, 3 men arrived with NO TOOLS. They said they had never been at the property before and were supposed to be at a different house today. They began tearing the floor out using one sledge hammer and one crow bar. They spent approximately 2 hours at the house and did not complete the demo. We told David we want a refund, he begged us to not cancel. He offered us an addendum. The addendum stated that if they didnt complete demo by a certain date, didnt provide daily updates and did anything to delay the project we are entitled to a refund and to cancel the contract. In less than a week David defaulted on all 3 guarantees. We became concerned about the legitimacy of this company and competency of David as a contractor. We requested their business license. The license provided to us had a diff. company name than our contract. We asked OT daily to supply us with an explanation. David never bothered to respond to any one of these MANY requests. We requested proof of insurance. They sent COI from Costello Insurance. The company shown is OT Construction Design & Build. This company has no business license. I called Costello to confirm the COI. Costello confirmed OnTime was not insured under by them as OT bounced their check and did not pay. They confirmed that they did not issue the COI I had received. We requested either a current/active insurance policy from OT for multiple weeks. We never received valid insurance. We had enough of OT's lies. We informed David we would be exercising our right to a refund based on the addendum. Franchesca replied to us: "David said we can cancel the contract. As far as when the payment will be issued, we will discuss with accountant and will let you know. " After this we have only gotten stonewall responses and assume we will receive no refund. Either David doesn't have the money or doesn't care that he is stealing from people. Look at the reviews and try to tell me what he's not doing is not criminal. read more

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There seems to be at least 12 of us that fell for this OnTime scheme based on the Yelp & Google reviews. Here's our experience: My better half, Trisha, and I are the co-owners of a dessert company based here in Jersey City called #Baonanas Banana Pudding. We contracted OT in November 2018 to build our Flagship Brick and Mortar with the guarantee that the build would take 4-6 weeks + permits. What should have been a huge step up for our team and our company has become a setback in our goals and dreams. OT abused our inexperience by using the same tactics fellow yelp reviewer, Chris, explained below. Unconventionally going through JCMUA first and postponing permits... causing our permit application to fail SIX times, many of which was because they weren't on site when the inspector came by. Milestones were asked early, change orders were pushed, promises were made, and absolutely nothing was On Time. It's evident that criminal activities may be occurring with allegations of fraudulent Copies of Insurance, Money Laundering, and Shell companies as stated by fellow Yelpers. We are now working with a new GC who said the project should have only taken 2-3 months at most for the simple renovation we had to do. It's a shame it took us 13 months to realize all of this. No idea where David and his company are, and/or how they plan on getting away with doing this to so many people. I wish you all a speedy recovery from this unfortunate ordeal. read more

Sadly-- back to one star. Our THIRD project manager (Steve) has now quit and the project is stalled again. Nobody showed up to work for the last couple of weeks and On Time did not even tell us that yet another project manager had quit, just kept repeating that the team was planning to come by in the next day or so to continue working (yet nobody ever showed up). A reminder that we signed this contract in MAY, expecting a July completion date. I'm writing this in December. On top of the delay, the work is just not done, and what is done isn't done well. The main task was to finish the basement, but the heat doesn't work, so it's not a livable space. And the other highest-ticket item, exterior masonry work, is only partially done with remaining exposed cracks on the front of our house. We requested a refund because we are concerned that any contractor who picks up this job would have to redo a lot of shoddy work. David has not responded to our refund request and attempts to contact him. At this point he seems to have abandoned our job partway through and taken a big chunk of our money. I think he's totally overextended, can't run the business, and has way over-promised on what he can deliver. I feel taken advantage of and ripped off. We are considering all options to try to get our money back. Do not trust this guy. read more

Update: 3/15/19 The company called back and while there have been some communication issues, they're making it right and have since then been on top of this overall and are gaining back my trust as a company. Communication has improved drastically and as of now, they are onsite with the tenant and completing the estimate. Expecting it back per company by end of day. Looking forward to their continued assistance and professionalism they have demonstrated thus far. 3/12/19: I first was impressed with the ratings of this company. I called them and they were nice upon first communication, and when we spoke about getting them out to the house, they were interested. days later, they never called back or even went to the home. I called for 3 days in a row leaving voicemails for them to call me back and haven't heard back from this company. So wasted a week of believing this company was going out there, and now can't even hear back. This is the 2nd company in this area that did the exact thing. Is this normal of vendors in this area or am I just having really bad luck? 3/20/19: So far this company has really turned around and being very communicative. quick responses, and moving along seamlessly. read more

The job started in the beginning of July, and it still has not been completed. The kitchen cabinets were delivered from Home Depot on September 3, and it took multiple attempts (despite annotated drawings and in-person instructions to David) for them to correctly install everything on November 22. At least three sets of guys worked on the cabinets (each correction was done by someone different). They claimed that the main water shut-off valve did not work, and as a result water leaked from the second floor to the first floor over the July 4th weekend, severely damaging my brand new hardwood floor on the first floor. As of November 29, the shut-off valve has not been fixed, there is no water running in the house, and David's crew has been urinating in my toilet (sometimes in jugs or bottles that I then had to throw out) with no way to flush. Need I say more? I have many more incidents to speak of (with text messages and emails between me and David to prove). I hired him based on online reviews, but I did not look closely at the reviews at the time. Now, not believing that my own experience could be so different from those who provided positive reviews here, I scrutinized. Here are examples of people who left positive reviews for On Time: one person left reviews in DC, Texas, Arizona and New Orleans on the same day. Another person hired a moving company in Florida and Tennessee in the same month, a roofing company in upstate New York in the same month, and then had tiles installed in a kitchen and bath by a company in Chicago, also in the same month. Another person remodeled his kitchen in April 2019 in the San Diego area, then again in the Los Angeles area in June 2019. Lesson that I learned? Don't rely on online reviews. Be patient and try to find a contractor who worked with someone you know and trust. read more

If anyone is still idiotic enough to hire OnTime after reading all these one-star reviews, heed my warning: DO NOT LEAVE ANYTHING VALUABLE LAYING IN OR AROUND YOUR HOME. During the demolition phase of our project, David Solomon's crew STOLE a new set of tires and a lawn mower from our backyard. The value of these items totaled close to $1,000. Keep in mind, these guys had zero business being in our backyard as all the demolition was inside the home. Eventually, OnTime did give us credit for the stolen items, but it just goes to show the type of workers they hire. Oh, also, they will leave bottles of urine in your home. read more

David worked on our house after hurricane sandy. Not only did he never complete the job, he never gave us our money back or provided receipts and was hostile when we asked for them. We are just now discovering that he never insulated our ducts before closing up the basement wall. We now have mold because of it. Do not hire this guy, he's a scammer and I'm inclined to believe based on my experience and the experiences of other reviewers here, that any 5 star reviews you see are fake. He scammed us out of thousands of dollars after a major natural disaster and based on what other reviewers are saying, that's how he makes his living. Surprised he hasn't been sued yet. read more

Remember when I said that I really hoped I would be able to update this review, well I got my wish. Unfortunately, I have nothing positive to say. So let's start with the fact that literally 20 seconds after I posted my review, David Solomon (or Soloman, or Solamon depending on what ID he is using) contacted me to arrange a time to talk. That evening he put on a good show for my husband and I, crying about how he "took on more than he could handle after he 'fired' his staff" and that he was "going to make it right." And for about five minutes, it appeared that's what he was honestly (ha!) trying to do. Work picked up in our home and we actually saw progress. Within two days of actively working on our house, however, the company started asking for more money. Additionally, there were still materials that we paid for that hadn't been brought on site. Needless to say, we weren't ready to cut any more checks. The work continued, but it was sub par. There was absolutely no prep that went into painting, so things are already beginning to chip. They used the cheapest white paint on the planet and then proceeded to move onto work that caused a lot of debris, thus ruining our walls with streaks of dust. They never bothered to measure the doorways and ordered the wrong size. They put in the gas for our stove, but despite asking several times, it was never hooked up properly, so the oven does not work. They never bothered to put in the plumbing before building the cabinets and having the counters installed, so they actually hacked two of our cabinets to hell so that the plumbing could be installed. That plumbing caused a leak in our basement. Oh, and they never bothered to get permits for said plumbing, either. Cool. Then we come to find out that the insurance company they list in our contract actually does not cover them. So the sub par work that is being done in our home is not insured and neither are his workers. So we reach out to David and Franchesca and ask WTF. David informs us that they "switched companies." So we ask for the name of the new company and the COI. All of a sudden Franchesca is "out of the office, but will get it to us tomorrow." So I ask for just a name. I mean, you should know who insures you. We asked for it yesterday and have yet to receive it. How hard is it to give a name? My guess is super hard when you're not actually insured. Without receiving that information, we let David and Franchesca know that we did not want anyone from or associated with On Time (or On-Time, or OnTime...like David, the company also has several names) inside our house. 7:30 this morning one of his workers shows up. I explain the situation to him. He becomes confused that I care about insurance. I ask him if he's a subcontractor or a direct employee. He says he's worked directly with David for five years. I become confused that anyone would work with this charlatan for more than a day. We stare at each other blankly lost in our individual bewilderment. I tell him to leave. He says he'll wait outside. No friend. It's over now. Finally his truck leaves. My guess is he talked to David. David texts us and says at 9:37am saying he will "send over the insurance" and that is the last we heard from him. We are officially terminating our relationship with these criminals (yes, I am amending my opinion of Franchesca as well. She's clearly complicit and deserves no kudos). Given David's financial state and the number of customers he's defrauded, I have no delusions that I will ever see any of my money back. If anything, I will be putting out a lot more money to fix their "work." Unfortunately, "a lot more money" is not something that we have, so our house is going to be a mess for a very long time. read more

I didn't have any work done by On Time, but I requested a quote. Someone came by and looked at the work we have (some drywall and tile replacement after I have some plumbing work done) and also suggested that they could do the plumbing work as well. We agreed to have him quote me with and without the plumbing work later. 3 business days later, i still hadn't received the estimate, and so I emailed in. I received a phone call telling me, in short, that On Time doesn't do that level of construction work. After about 3 minutes of explaining that I only called about the wall work in the first place, i was told that the job was too small. It took 5 calendar days to determine that the job was too small? I was clear early on that what was needed to be fixed was a less than 4x4 foot patch of wall. Why wouldn't i just be told that during the initial phone call. On time might do great work, but it seems they could use some work with both internal and external communication. read more

BEWARE!! This company will provide you a license with one name, invoices on another, charges under another. Same for David, he works under Solomon, Soloman, Salomon, Saloman the lies go on and on. This company is run by a crook that will take your money, deliver false promises and will never complete anything he says he will. Constantly demand money which is the only time you will hear from him or get any responses. I have been robbed for over 100k and from reading other reviews, they are experiencing the same. Do not BY ANY MEANS hire this company!!!! read more

We were told it was necessary to pay 30% of our contract upfront by David and his project manager Carleigh to start our 3 month basement project. We paid this in July. We are now in December. Carleigh either quit or was fired one month in, no one knows where the truth lies. However she did send us a letter that told us Ontime was essentially neglecting its customers. We weren't updated by David. When we confronted him (and when he finally chose to grace us with an answer weeks later), all of a sudden he had a new project manager, Rich, who seemed perfectly nice but we met him once and he never again responded to our emails. 2 weeks later by chance my husband found out he no longer worked at Ontime, we don't blame him. Rich, if you're out there, consider yourself a lucky guy. Anyway, we were not informed of this and this time, no one even bothered to try and make up a reason for us. That's how little they cared. Then we were told by David S. that David S. Himself was going to be our temporary project manager. We asked ourselves how could he manage despite 70 open permits we found on the city website. He reassured us this was all just a transition issue. This was in September. We were promised our project would get "back on track". Not sure what that meant since we purchased a very pricey ticket for a train that had yet to show up. But since we were invested and out a lot of money and time by this point, we went with it. What followed were a series of more convoluted lies, unimaginable deception, intentional delaying of our project and countless cavalier attempts to get more money from us while they held our project ransom (David S. with Franchesca as the messenger). They held our permits ransom (Jenna K). They made us break down extra walls in our house and pay plumbers for sewer inspections that were never required (Jenna K with Franchesca as at least the messenger). We are now in December and less than 5% of the work has been done, basic demolition at most - 50% of which my husband did himself out of frustration. Seems like they have done this in the past and to many. Someone compared it to the FYRE Festival ... and couldn't agree more. Beware doesn't even come close. Just stay away. read more

Update to earlier review: The company has said they'll make good on previous promises, and has offered me a new project schedule. I'll return at a later date with an update about what happens. read more

Very unprofessional company. I can't give them a 1 star since they never came by to do any work for me so I can't speak to the quality of work. The main reason is because they never gave me a quote. We scheduled an appointment and a guy came by to look over everything, said he would give me a quote on all the work I wanted to do and would send it within 1 week. After 1 week I follow up on why I never received a quote they said they would send it. Never received it. I call 3 weeks later just to ask about the quote again. The front desk lady says she'll look into it and hands up the phone. I call back she says she'll send it right away. Never received it. If you don't wanna do the work for me just tell me. read more

David from OnTime Construction did some renovation and painting work for us. The work quality was bad average at best. There are a few other issues with this contractor: 1. He will sub-contract 3 or 4 levels deep and if the work is not being done, he says "it's not my problem" deal with the sub-sub-sub-sub contractor! 2. The statement of work may not be a good indication of what would be eventually done. David is incredibly non-responsive and his staff is really rude My personal experience was that my simple 1-week work (a paint job for the walls of a 2bd/2bath) was delayed to the point it took them a month to do this despite his initial claims that he'd be done with it in a week! His work ethic is questionable, work quality is poor. Therefore, I won't' recommend this contractor at all. Find a better contractor, save your money and time. read more

Anything, but on time, our construction project was severely delayed throughout the process. We were left with a gaping hole in the back of our house - with 8 people living there - in the middle of winter - for nearly a month! Why? Because they are inconsiderate, and also kept ordering the wrong supplies, therefore delaying the completion of the extension they put onto our house. They made it clear we were not a priority. Would say they would deliver items, make repairs, pick up trash, etc on a specific date and then not show. It was very inconvenient, stressful, and harrowing to work with him. At the end, many of the renovations needed to be fixed by another set of contractors as they were so poorly done. AVOID AVOID AVOID read more

We had a great experience with On Time Construction! Our fixer upper new house was in need of a major renovation. Several rooms needed to be done. We got several quotes and On Time Construction was the winner by far! They got the work done quickly, were always neat and organized. Polite and friendly workers worked hard, and we are so pleased with the results. We will be hiring them again for our next project! read more

DONT DO IT!!!!! I had the worst experience imaginable. While the guys do good work, the management is the worst! They will low bid the contract to get the work then charge additional fees for everything. Purchase your own supplies! Do Not Let Them purchase your supplies. When they purchase your supplies, instead of sending directly to your home where suppliers charge free shipping, they send to their location, then charge you a delivery fee. As a paying customer they do not listened you, but rather do their own thing. I contracted to remodel two bathrooms and paid them to purchase the items for the project. I was told it would take one month to complete both bathrooms. One bathroom took 4 months to finally complete. After I saw the problems happening on the first, I cancelled the second bathroom after about 6 weeks into the first. At the start of the project, I sent them information on all items for the project (including a picture, model # and supplier). I followed up by sending an itemized list of products. They decided to select their own suppliers as well as purchasing items last minute. While most good contractors purchased your items at the start of the project, the purchase as they go. This caused products to either not be able, or product to be late or they had to purchase with a rush. While working on the first bathroom, I ask them to purchase a certain tub. At the time of install, they shared with me they were not able to obtain the one I selected, because it would have taken too long, and found another one that was similar. Because they had to pick up tub, they charge a transpiration fee. Had they ordered the one I requested at the time that I sent the requested items, it would have been there in time for install. Another example included the ordering my shower door. They ordered the shower door two days before targeted install only to be called the following business day to share that it will be delayed because the store was backed ordered due to the holiday. Again, the store they selected was not the supplier I selected. Mind you this is over two weeks since the start of the project and they have already have been essentially paid for half of the two bathrooms. There's no excuse for the poor project management. There are several other examples of the poor project management and excuses like this resulting into the project being delayed. read more

My experience with them are horrible. I hired them to do home renovation where the contract states for 3 weeks. It took actually for more than 4 months. The quality of the job is so poor that we have to ask to redo the bathroom three times. The contractor is so not responsible. They ended up left the project without notice because they refused to fix the problem they created. Cannot imagine how worse it could be. Not recommended at all!! read more

We hired David to do a Roof Replacement, Fire Escape replacement and rooftop deck. He was provided architect plans in May 2018. Finally received permits in September. Estimated time of job was 7 weeks. The only thing OnTime was when they asked for money. A year later we were still being strung along and when their Office Manager, Project Manager and Site Supervisor all quit over 2 days, they completely disappeared (David disappeared as soon as we signed the contract... never returned an email or phone call over unless we tricked him into calling us). They had us pay for the roofdeck materials in November 2018 but when they were finally ready to start that part of the project, we found out they never ordered the materials... and we waited for another 2 months. They are also incapable of bringing in more than one contractor at a time so we would have one contractor in and wait weeks for the next one to show up. A horrible experience I wouldn't wish on my worse enemy. STAY AWAY! read more

DO NOT HIRE THIS COMPANY. STEER CLEAR OF DAVID SOLOMON. READ THE OTHER NEGATIVE REVIEWS IF YOU NEED FURTHER CONVINCING. I have never had dealings with a company that really, at its very core, had so little regard for their paying customers; as our project progressed, and more and more issues with the work became apparent that were not being addressed, alarm bells started to go off. David Solomon told me, to my face, that no permits were required for the work, but after doing some research on our own, we came to discover that they were, in fact, required and we had to put a stop order on the work, insisting to meet with David so we could get an explanation. After he made appointments with us twice, and was a no-show for BOTH appointments, we officially fired them. SO GLAD WE DID. AGAIN, DO NOT HIRE THIS COMPANY. IF YOU ALREADY HAVE, FIRE THEM IMMEDIATELY AND HIRE A PROFESSIONAL TO ASSESS THEIR "WORK." DO NOT GIVE THEM ANY MORE OF YOUR HARD-EARNED MONEY. read more

FYRE FESTIVAL OF THE CONSTRUCTION WORLD! AVOID!! We began remodeling our first home and kitchen with On Time Construction in February 2019. I expected that the timeline could go a bit past the estimated 9 weeks, but not to the point we are now. It is now December 2019 and we are still waiting for the company to come and finish our home so that we can finally start living in it. Where to begin with this company!?!? Let's start with the owner- David Solomon. First of all, if you call your company "ON TIME" you better live up to the name. It has been incredibly frustrating to work with him and his company. No responses, no-show appointments, no schedule confirmations, 7 months to get a construction material, the list goes on. David and his team also waste people's time in many ways. Once he had set up an appointment to do a walkthrough with my husband. David asked my husband if he could meet at a specific time only to leave my husband waiting for hours calling both David's cell and the office to get a hold of someone to find out if he was coming or not. Only when I finally got a hold of him hours later, his excuse was that he was with another client. David, as the owner of his company, couldn't even take 5 minutes to call my husband (his client) and either reschedule or notify him of his tardiness. I had to reach out to him to find out what was going on. He always says you will "definitely" get a schedule today and days go by without a confirmation or response to our emails and calls. If someone miraculously shows up, they show up for 2 hours and then you get no one for yet another week or longer. There is a huge lack of communication and any communication we do get is mostly lies just to get us to stay quiet so they can buy more time. There have been continuous changes in Project Managers who barely come to your house to check on the work being done. They leave that to you to take days off from work to do that. Some of the many Project Managers that have quit, leave often within a week of starting because of the way resources are made available to them within the company itself. THAT SAYS SOMETHING!!! And surprise, the latest manager quit in just a week again! When we first started we began with Carleigh as a Project Manager and since she no longer works there, things have only become worse. When we first started with the demolition, it was around day 3 when we found out from our town that the requests for permits were not even submitted to them yet, after Carleigh/Erica told us at least a week prior that they already had the permits from the town and just needed to pick them up from the town office. Thank god we said no to adding a bathroom remodel to our project when Carleigh kept asking us to consider it, giving us discounts to entice us! Some of the subcontractors they work with are also terrible. Morgan, their kitchen installer, messed up brand new kitchen cabinets by working too quickly and not following instructions. Bob, their electrician, from ANY TIME ELECTRICAL (ironically similar name...) and his team kept our house keys for over a week, blocking any further work from being done in our home. Bob and his team barley showed up and came in just to waste time installing outlets and switches instead of doing the major/priority work. Installing a range hood or connecting an Ecobee thermostat should be basic for them, but they only continued to say they did not know how! They too kept us waiting all day. When we complained about it, Carleigh's response was, "Welcome to my world with Bob!".... It is just incredibly unprofessional the way they treat their customers. I doubt the 5-star reviews for this company are real. As you can see from the negative reviews- David/On Time Construction has left many homeowners with incomplete homes while keeping their money. If you are one of the many homeowners unable to live in your home because of incomplete work and weeks without responses, consider legal action! They cannot continue to do this to other homeowners! read more

This was the worst experience I have ever had to endure. I contemplated writing this review or just saying lesson learned. I decided to say something because I would feel awful if someone had to go through what I went through. I had my renovation done in 2017/2018 time frame. Carleigh was my contractor. She told me I had mold, needed a special flooring to go in before my floors could go in, she lost one of my doors and then brought in a used one that was brown. None of this stuff was needed but me not knowing agreed and kept paying her. She fully took advantage of me not having any experience. Lesson learned to trust someone. It was supposed to take 2 months, we went on six months and it still wasn't finished. She also never even picked up the permits. The workers were messy, sloppy, inconsiderate and never showed up. My retired 80 year old parents would go to the apt when I couldn't every morning and have to call them until they arrived. My parents and I ended up cleaning up after them. They never sent a cleaning crew, never followed up. I still have a broken door, floors are messed up, toilet isn't in properly. I later found out they didn't even use a plumber. It was horrific. I just wanted these terrible out of my life. I now have to hire someone else to come in and fix all this. attached are some of the photos. It was a nightmare. read more

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I called OnTime as a reputable company to work with, in order to enhance the appearance of a model home. The entire purpose of the renovation was to showcase the features in our newly developed living units, and to let renters know where they could potentially live! The work that was done was spectacular. Absolutely breath taking. I took photos of the renovated kitchen, which used to be a gutted out stove and a mess of debris. I will let the photos speak for themselves, and have you judge this company by their work. I have been happy to work with OnTime from start to finish, from their eloquent customer service to their way of handling business. I highly respect David for his craftsmanship, and of course for the beautiful kitchen he gave us! I will be doing business with OnTime again soon, for future projects in the area. read more

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This company is a SCAM! ONTIME - the name is an Oxymoron. They will take your hard earned money and they never show up for work and even if they did it a sub-par work. We signed the contract on Sep 2018 (YES, on 2018). They still did NOT completed the project by FEBRUARY 2020. As per contract, this project should have been done in 5-6 weeks (excluding the permits), but it has been 17 MONTHS. In the end, they kind of completed with Subpar work (painting, wood work, flooring, electrical, plumbing and heat) and we called for final inspection. The Building and Electrical inspection FAILED! That was the last straw! (All other issues we faced with them are provided below).The Building inspection failed because OnTime took our architect signed copy of the plans from the house. We asked them to send us the copy but Franchesca responded back that David will stop by with the copy but i need to pay him the rest of the money. Are you kidding me??? Electricals failed because there were several basic code violations. We have hired another GC and trying to fix all those issues. While fixing all those, the new LICENSED electrician found several other code violations as well. Now, we are contemplating if we need to do a thorough inspection on all other wiring, plumbing etc. David lies, cheats and blames others for all the delays. It always excuse after excuse. That he was sick or he had to fire people or he took more clients than he can handle. Then why go and promise everyone again that the work will be done on time and collect money? NEVER TRUST HIM or Franchesca!!! Yes, she is complicit as well. He is very deceitful and will say anything to you to make you believe the work is being done or will be done just to try and get more money from you! They never respond to your calls or emails promptly once you have paid them. But if you need to pay them they will hound you to get your money but no work will be done. There have been so many instances where we have paid them because they said that we had to pay immediately in order to work to be completed by that week. But once you pay them, they will take 1-2 months to even start working on it. Even if they did do their work, it has been subpar. * We came to know recently that they do not even have a proper license for company name "OnTime Construction" or "OnTime Design and Build". * The painting was never properly done. We had to point out several times when they didn't do a decent job of painting. We started noticing now that some painting are peeling even after they said they have fixed the painting issues. * They broke the new bathroom sink (special ordered) which delayed the project for another month * Failed several initial Electrical, Plumbing, Building and mechanical inspections - More delays * They only send one person at a time and not every day. Sometimes they will promise to send a carpenter or painter first thing in the morning. But the worker will only show up around 3-4pm and work for 1 hour and leave. Then it will take me 2-3 days to get a worker again to complete that job. * When they demo-ed Kitchen, they left all the debris on our bed. They didn't even clean anything. My wife and I came back from vacation to the horror that was our bed. * Franchesca will always be prompt to send emails for payment even when we might have already paid or we have already had conversation with David about not paying until certain criteria met. * Dining and Kitchen stain does not match with the rest of the first floor since they hired 2 different sub-contractors * They were many holes/scratches in the flooring which they agreed to fix as part of the contract. But they never done. * When they did the footing in the basement, they destroyed our basement flooring. The footing hole was suppose to be 2'X 2'. But they dug up 4' X 4' and they didn't even close it out properly when they poured in the concrete. * They broke our basement baseboard heater. They didn't even fix it properly before they left. I had to hire a new plumber to fix it. * We added a change request to remove a closet to make it more open concept. They didn't even do a exploratory hole to find if it was structural or not. They completely demo-ed it and then we realized there is a pillar there which cannot be moved. * They bought a beam to install for the open concept and it sat there for at least 2 months. They realized that it was not the correct size only on the day of installation. Seriously? * We don't think OnTime had proper Insurance. Because when we asked for Insurance details, they sent me info which was only effective from Dec 2019. So we asked them to provide the previous policy as well. But we never got a response on that. * David uses a lot of unlicensed sub-contractors. Only 2 good people work at OnTime. Peter (Tile/Carpenter guy) and Sammy (Carpenter). I don't know how many times, they have corrected the issue when one of the other workers has screwed it up. read more

My experience with Ontime Construction was a disaster. I wish I had never trusted the unanimously positive reviews I read on Yelp when I first hired them, which in retrospect seem generic and likely fabricated (the reviews since late Oct on the other hand paint an entirely different picture -- but, too late for me). My wife and I hired them to renovate our enclosed front porch. They lied to us about hiring an architect: We paid a fee for an architectural rendering, which should have been submitted to us and filed before the project even began, and we never saw a sign of it. And they lied to us about the necessity to obtain a permit to replace the floor and joists in the porch, which of course turns out to be absolutely required. There was never a consistent crew at our house, and we went through three project managers in the span of a month. As a result, there was no uniform approach or plan for our project, despite our repeated requests for one. The work performed on our porch was shoddy, sub-par, and, as we would ultimately discover, not to code. Ontime rushed from one step to the next in order to meet the payment "milestones" designated in the contract. As a result, joists were installed incorrectly (wrong wood, wrong hardware, wrong cuts) and are not to code, drywall was installed before insulation was complete, and a cinderblock "foundation" wall was not aligned properly and is useless. Nobody oversaw our project. The office manager "Franchesca," had no hands-on understanding of our porch and generally dismissed or ignored our repeated emails expressing concern. It seems her primary focus was to move forward to collect money, not to ensure that anything was done properly. David was at our house once at the beginning to collect a check, and was a no-show for two appointments to address our issues. He only responded to us when we finally wised up after hiring a structural engineer to review their work and fired Ontime. We now are out a significant amount of money, and are stuck with a mess on our hands which a competent, legitimate contractor will have to clean up. My advice: DO NOT HIRE ONTIME! If my warning is too late, I highly recommend that you hire an independent expert to review their work before proceeding. read more

To update everyone, David Solomon has turned out to be a professional crook. I don't think this company has ever delivered decent work for any of their clients, it appears that all or most of the positive reviews are fake. They owe me a lot of money and are now blocking my calls when I try to reach them. They just want to screw you out of your hard earned money, don't give them the chance. read more

I believe that On Time Construction has really earned this review and it is well deserved. A couple weeks ago I finally had the time to start my bedroom remodeling project and decided to go with On Time Construction. Finding a good contractor was hard since it was my first time ever doing a remodeling project. David got back to me really quick and was very friendly and told me everything I needed to know to do a remodeling project. Really they took care of everything and it wasn't as hard as I thought it would be. The whole process was really smooth and I love the results. Thank you David and your crew!! read more

HOMEOWNERS BEWARE. We had the nightmare of working with ontime and the owner David for a rather large renovation that left us incomplete, and in debt. We failed inspections, did not get permits approved after multiple update submittals. We had multiple electricians and plumbers that were not licensed coming in and out of our location. Was difficult for us to get materials onsite and purchased let alone have someone at our location working. I have taken the time to read alot of other people's reviews and am devastated to see how many people this has happened to. David runs his company and all of his staff like puppets and he is the puppet master. We could not get in touch with him after multiple attempts. David seems to control all of the company and the way it operates behind the scenes pushing out all of this incomplete information to myself and other clients through his onsite team and never follows through. He then pins all of his management issues on his staff instead of taking the responsibility on his own. We have hired a new contractor and are ready to take this next step. Our trust has been blown out the window after this. Disgrace. read more

I can't say enough good things about On Time Construction! I hired them recently to knock down a none bearing wall in my apartment. They provided a timely and fair estimate, arrived on time to apartment, and were extremely kind and thoughtful throughout the whole process. I was having trouble finding a construction company that charged a fair price. I had called several companies in the area and On Time Construction provided the best quote and had great reviews on here. I'm glad I trusted them with their service. Their work was very professional and I would definitely use them again in future. read more

I wonder if the name "OnTime" is an inside joke for this company. We've been working together for 7 MONTHS and I don't feel like they're any closer to actually starting the job. My co-op is asking for paperwork and my repeated voicemails and emails to both the office and David go unanswered. If I ever do get an answer it's that they're working on it and will have something for me next week. Rinse and repeat for 7 MONTHS. I'm finally giving up and looking for someone else who can get the job done. Don't waste your time. read more

My husband and I cannot express the thanks we owe you and your team for the job you have done with our new kitchen, bathroom & hardwood floors. Your manner in which you do your work is nothing less than the most professional, upbeat, over the edge greatest job we have ever seen. I am not just saying this. I have looked hard to find some errors in your craftsmanship and I cannot see one. This company prides itself on the utmost safety first on completing the job as outlined. We hired them through word of mouth & will recommend highly to anyone looking to have any renovation done to their home or business. Thank you once again for such an amazing job, we look foward to doing business with you in the near future! read more

This "company" deserves 0 stars. This is absolutely the worst experience I can imagine when renovating your home. David Solomon and Ontime construction destroyed our home and made it uninhabitable on all floors. The demo is half complete, the framing is a joke, the piping on all the floors are cut off, the electrical work is a mess, removed toilets and sump pumps not in the project scope, missing doors, they used our backyard as a dumpster and our brand-new appliances are sitting in the middle of the work site. We signed in July and this is the current state of our home: youtu.be/8IQN5G3i2HQ We have paid ALOT of money to this "construction" company only to be met with lie after lie and treated terribly. You would think if you paid so much money, you would be treated better. Franchesca, the office manager is a glorified clerk and the only thing she is good for is asking when you can meet David to pay him. If you want answers for your project, she is useless and you have to text o'holy David and pray for the best you get a response. Getting updates for your project shouldn't be this difficult. When he does grace us with a response, it's a one line vague response meanwhile ignoring everything else you have been waiting weeks for an answer. However when you have money due, you are being hounded all day for payment by David and the office like you did something wrong. Over the months we were very patient and understanding. The original team we met were good and we felt comfortable with them. When they left, David told us they had to be let go because of client complaints and we were in good hands. We are laid back people as well as inexperienced in all this and Ontime knew this and took advantage of this. We are 1000% pretty sure work was done quick and incompetently just so they can invoice us for more money. When it came to work being done properly, they failed inspections several times and consistently lied to us about the status of our inspections. We eventually started calling the town ourselves to be told the opposite of what Ontime was telling us. We hired him for another project early on and we realized how they "work". They will never give you a work schedule. It seems work is being divided based on client complaints. The project ended up being 3 months vs the 3 week estimate. Vacations had to be cancelled and alot of days wasted for work that might or might not happen. Everyday was a struggle to get confirmation if people will work for the day. We had to know because someone had to stay home and let them in. If work is being done, they are 2+ hrs late or work only 1 hr and leave for the day. When we confronted David about the tardiness, he responded with aggression and asked why does it matter when they show up as long as work is being done? OK so people's time isn't worth anything to this man. We really regret hiring them for that simple project because they caused a big mess with all the heating and electrical work that needs to be fixed. In addition to our project, they damaged our neighbor's property and did not tell us till we were confronted by our neighbor. He was promised by Ontime it would be fixed in mid-Oct and then our neighbor was stood up 5 weekends in a row for it to be fixed. The last time we were promised 100% it would be fixed, we all literally sat at his house all morning waiting. After a few hrs of waiting, we were told that that no one was home and the worker left. We were furious. We have demanded for their insurance and till this day we have not gotten one yet even though David said he would have it sent multiple times. We are pretty sure they are operating without insurance. We are also pretty sure the money we were paying him were not going to our project. We have called vendors that we visited and were told that nothing was ordered. This was months ago. It's clear that they have no intention of finishing our project. We have had many heart to heart conversations with David about our project regarding timely updates to our project, a proper work schedule, things we wanted addressed and in the end we were met with broken promises and endless frustration. He has really jaded us in who we hire going forward. We've had other contractors come in and laugh at the work that was done and all the failed inspection stickers. They clearly do not know what they're doing. I do not know how he can live with himself knowing that he has destroyed many people's homes and their lives. He drives a range rover and a bmw so he clearly is living well. Meanwhile we have to spend more money to hire a real contractor to fix his work and finish our project. In his bio, it says that David has over 20 years experience but from our experience it's clearly not construction. read more

People who have been through house fixing or remodeling know how difficult is to find trustful people. Well, so far it has been one of my best results at home. These people came to my house and practically knew what I wanted to do in my kitchen. I am a very picky about certain areas such as the sink and the stove cause they are a main part of a kitchen. I will be using them continuosly, so I want them very clean and proper to keep them busy, but elegant. They did do a great job in that space as well as the fit of the counters. They had very good ideas to make over, and using corners. I am proud I made my mind with them because some times people who show off about interior design do not catch your vibe. Very well done. read more

Worst company for customer service. Had a guy named David come in for an assessment on flipping three different bathrooms and some mason work and never heard back from them. I called he office at least 4 times and left messages with no return call. Two weeks later and still no email with an estimate. Plus the guy that came to do the assessment changed his appointment time twice and then showed up late anyway. Can't imagine what this company's work would be like or if they would even show up on days they were suppose to. Took my money ( they lost a good 30-40G job) somewhere else. Update as of 10-30-19.. Finally heard back from the company and apparently a new employee made a mistake in sending the estimate and following up. They apologized and admitted their fault and I can appreciate and respect that. We all make mistakes. Hopefully lesson has been learned and more attention will be paid to getting back to potential clients. They also sent me a pretty fair estimate to flip three bathrooms and replace concrete stairs. read more

The WORST experience I've ever had in my life with any contractor. Pls do you yourself a favor and save the heart attack you might get if you contract them. Carleigh Mcilwain (Operations Manager) is the biggest liar and probably one of the most conniving, two-faced, sneaky people you might ever meet in your life. She truly is a bad person. Below are just a FEW of the issues I encountered with Ontime. 1. Before signing the contract with Ontime, David the owner, told me that my bathroom remodel would take 2-3 weeks start to finish when it took more than 4 months to complete. The delay was because their workers frequently either didn't show up or showed up for a partial day. The usual excuses are that the car broke down or someone is sick. Can't tell you how any times I heard these excuses, such a joke. They really should change their company name to say "never on time". They "compensated" me for the massive delay in the project by giving me a whopping $150 credit. 2. Absence of supervision on project led to further delays as there were LOTS and LOTS of screw-ups. Examples of the screw-ups include my shower door being installed incorrectly and a hole being drilled into my bedroom wall that is next to my bathroom. David and Carleigh each must have come by to the apartment only once during the 4+ months to monitor the project. There was virtually no supervision on the project. 3. As mentioned above, my shower door was installed incorrectly on the bullnose instead of on the tub. The way it was installed, it was not draining water and would eventually cause mold and erode the bathroom. Ontime's own workers agreed that it was installed incorrectly and so did Dreamline, the company from whom we purchased the shower door (I sent Dreamline a video of the shower door). Carleigh Mcilwain, however, insisted that it was installed correctly and that Ontime has never installed shower doors on tubs!! In fact, she claimed that shower doors are never installed on tubs!! After many calls with her pleading my case, she agreed to correct the issue but HELD ME HOSTAGE by saying Ontime would correct the issue only if I signed a letter waiving the one year installation warrantee period I had with Ontime. What a joke! Long story short, eventually I had to plead my case to David who agreed to correct the issue without this letter. 4. One of their workers "lost" the outside key to my building. 5. Beware of the "garbage disposal fees" they charge. Make sure you don't sign the contract if it says they will charge garbage fees. They charged me $450 for garbage removal fees which they told me was fees they pay to a third party to remove the garbage from my apartment (they said they make no money from this), but when I asked for document proof of them making this payment to the third party, they were unable to provide me with one. These fees are additional fees on top of the contracted value by the way. 6. Almost every time I got an invoice from them as milestones were completed, the invoices were wrong and were lot higher than what they actually should have been. Just another way they try to con you. Not sure how many people they have taken for a ride this way. Only good thing I have to say about the company is that Peter, the tile guy was great. Straight shooter and the quality of his work was second to none. This company will frustrate the hell out of you, lie to you repeatedly on your face and do everything to cheat you for extra dollars. Please do yourself a favor and STAY FAR FAR AWAY from this company! read more