I went to SimonMed Imaging to have an MRI. The technician was incredibly nice and caring. She led…read moreme through every step of the procedure. She even played music in the headphones during the procedure. I walked out with a CD with my images and I had my radiologist report within two hours.

Online web site shows location is open until 8pm. Arrived about 3pm. CLOSED! Go home, check…read morewebsite again, confirm closing time. Called the provided number and inquired about why it is closed when online is indicated to be open until 8pm. Response was "oh, that location has been closed for a while." Hey, how about updating the info on your website or hang a sign on the door saying "Permanently Closed" if it is?

I needed to get an ultrasound done and when I searched for this facility, I was happy to see it is…read morestill open. I know an independent imaging facility will give me a more personal experience than a hospital. Plus I know the owner and he is an upstanding man. Everything, from calling to scheduling the appointment to showing up to getting the test done was pleasant. Everyone had a smile and pleasant disposition. The ultrasonographer, Samina, was clear, patient, and pleasant. If I need any followup imaging, I'll be sure to be back here. They have everything! One place for everything is so convenient, especially when I know I can expect such wonderful service.

Absolutely horrible customer service, talked to 3 different people who confirmed an appointment for…read morea Monday that was known that day wouldnt work before we even scheduled the appointment.

Although the parking lot is certainly challenging right now, during construction, I still prefer…read morecoming to Bright Light over the nearby hospitals for imaging. You can get in and out pretty quickly and the staff here is extremely fast and helpful. Plus, if your insurance doesn't fully cover your procedure, it is much less to cover than in hospital test costs. I am always impressed with how fast my appointment is whenever I have come here. Nice bonus having Jarosch Bakery next door too, as you can grab coffee and a pastry after your test.

Told to be here by some idiot at 6:45 and then a person who literally tried to rush in because she…read moreappeared to be late said I don't know who told you that but 7 is when we open. bad business practice and she was rude. bbb.org must have a field day with this place.

Very nice folks and really puts you at ease. I took a family member here who is fairly…read moreclaustrophobic. They really were accommodating and made it go very smooth. They took care of all the insurance stuff too. Definitely use them again.

I came here to get an MRI of my spine. THe office was beautiful and the receptionist was very…read morenice. Everything looked new and clean. The MRI was quieter than other machines and the MRI was shorter too.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

This location seems to have more availability sooner. Scans are quick and easy! The people that…read morehelped me were really nice.

I recently visited the Advocate Imaging Center in Des Plaines for some imaging work ordered for me…read more I loved that they had a stand alone building separate from the Outpatient Center with designated parking. The inside is modern, clean, and cheerful. Every staff member I encountered was extremely kind. I was provided updates via the Live Well App and through texting leading up to my appointment with reminders, they had private changing rooms with lockers to lock personal belongings in, and had simple elements like light art on the ceiling to look at when having work done. I have very difficult veins and my nurse did an amazing job getting me prepped with minimal pain and bruising after. Very thankful I chose to come to this site for testing and will make it a point to schedule future tests needed here as I enjoyed my level of care.

Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

Scheduling was easy but should be online. Hate calling to schedule anything in 2025…read more Check-in and actual imaging was on time and very professional. Not my first rodeo. Once imaging was done, I was handed a cd-rom and told results would be sent to my physicians office. That's where trouble began. CD had a website on it referencing a login and code to view results. No code was provided. Had to call and get it. Nothing sent to my doc. Had to call. Then Rayus only sent their radiologist report and not images. Had to call. We sent it now. Nope... they still only see report. What in the world? You had one job. This is all you do everyday. Its possible the receiving portal is at fault but I doubt it. Had to run the CD over to medical network office to get images uploaded in their system. Not cool. The minor dollars I saved and convenience of the storefront imaging site were wiped away by the waste of my time after the fact. Not sure I can recommend.

Had an MRI there last night. Super nice place, professional friendly staff. Very affordable.read more

I am Chlosterfobic and this place has a device that lets you watch Netflix, it really helps you…read morerelax. The staff were very friendly, did paperwork on line. That's why I will always come back to this facility.

I am incredibly disappointed with the lack of professionalism and empathy at Envision Imaging in…read moreSchaumburg. They have canceled my appointment twice, both times calling me on the very same day of the appointment. To make matters worse, they couldn't even give me a clear reason as to why they had to cancel. It turns out the technician was simply not available both times. When I tried to reschedule, the staff was completely unapologetic and showed zero empathy for my time. They flatly told me I would have to wait another week because the technician went on vacation. It is incredibly irresponsible to run a medical imaging center relying on just one technician who leaves patients stranded with same-day cancellations. If your time or medical care is important to you, I highly recommend going somewhere else.

I went to this business to have 2 implants Doctor Martin…read morewas the best , very calm and explained the process. I will definitely return to this office. Very clean, good customer service Just a little issue with the billing department at the beginning but fixed

Office staff does not assist with insurance administration and ignores requests for information…read more Doc seemed pretty upbeat and would recommend him but for the miserable office staff.