So sorry I didn't think to write a review before Dr. Wong left Providence. She ABSOLUTELY was THE…read morebest doctor (but also my two oncolgists were super and actually one of them referred me to Dr. Wong) I've ever had. She was very attentive, asked appropriate questions, diagnosed problems when others couldn't. Might I add that I'm an R.N. I sure hope she's well and happy wherever she might be!

She's probably one of the best doctors I've ever had in my life. She was one of the only doctors…read morewho was able to find what was wrong with me after everyone other doctor dismissed my concerns. I don't think I'll ever find another doctor like her. She's very thorough and will go above and beyond to make sure your care are as needed. Her panel is closed and I've had to wait even one or two years in order to be accepted to her practice. She no longer has her own office and she is retiring in September 2023. She will be missed, but I felt like she should get the recognition she deserves.

Dr. Shah is truly wonderful. She has a very calm demeanor that instantly puts you at ease. She…read moretakes the time to explain every single procedure and step of my thyroid care before she does it, which makes me feel incredibly safe and informed. She is also excellent with following up on test results and checking in on how I am doing. I highly recommend her to anyone looking for a compassionate and thorough specialist!

This office is incredibly difficult to reach by phone. Their phones only ring between 7:30-4:30,…read morebut also they close the phones down between 12:30-2pm. There's no voicemail option to leave a message if you call after hours or during their 90 min lunch. Then if you do call and finally reach them, they pickup the line and switch you over to hold music without even a hello. The hold is endless. After being on hold for 8min this week with them after so many failed attempts, they finally picked up the line and then hung up on me. Now they want to charge me because I wasn't able to notify them I needed to reschedule my appointment. As to my other experiences in their office, the clinical staff is kind, but constantly runs behind schedule. The clinical rooms are a bit awkward, office is pretty drab, and feels a bit dirty with years of dust in the corners. Good luck with any appointments you have here!

Dr. "V" and her assistant, Dina are hands down, the best in the medical profession. Not only are…read morethey the most qualified and honest doctor and assistant, they truly show you how much they care for their patients. I have been "Dr. V's" patient for more than twenty years and I will never leave her or Dina. They would have to kick me to the curb. XOXO to them both!

I have been a patient of Dr. Viltuznik over 10 years and she genuinely cares about her patients and…read moretheir well being .Her nurse Dena is very sweet as well love both of them and the office

Many years ago I saw Dr. Daoud for primary care. I had severe pain in my right side abdomen loss…read moreof appetite and fatigue and walked on to ask to be seen. The staff and nurse told me I did not have anything serious going on because if it was something like my appendix, I wouldn't be able to stand there and talk to them. I have high pain tolerance and I told them that. They told me they wouldn't be able to see me that day and that I didn't sound like I had anything serious. I called Back to make an appointment and never got a response. I continued to have a great deal of pain and when it turned into fever, I went to the ER and ended up with a burst appendix which had been going on for a week. I spent a very long time in the hospital with sepsis and a long recovery and never went back to this practice.

Very caring, listens to my concerns. Answers all my questions. Best Dr I have ever had!read more

Dr. Sara Zarei is truly one of the most compassionate and dedicated doctors we have ever met. When…read moreit comes to something as serious and frightening as neurological concerns, you hope to find a doctor who not only has the knowledge and expertise, but also the heart to care for their patients. Dr. Zarei embodies both. From the moment we met her, she made us feel seen, heard, and supported. She took the time to really listen to everything we had to say about my mom's condition and never once made us feel rushed. Instead, she approached everything with patience, kindness, and genuine concern. You can immediately tell that she truly cares about the people she treats. What stood out the most was how thorough and thoughtful she was during the entire visit. She carefully reviewed my mom's medical history, asked meaningful questions, and explained everything in a way that helped us understand what was happening and what the next steps could be. Neurological issues can feel overwhelming and frightening, but Dr. Zarei has a calming presence that makes you feel like you are in the right hands. More than anything, you can see that this is not just a job for her. It is clearly her calling. Her passion for neurology and her commitment to helping her patients is very evident in the way she practices medicine. She treats people with dignity, empathy, and respect, and that kind of care makes an enormous difference to families like ours. We left the appointment feeling grateful, reassured, and confident that my mom is receiving excellent care. Doctors like Dr. Zarei are truly special, and we feel very fortunate to have found her. I would wholeheartedly recommend her to anyone looking for a neurologist who is not only extremely knowledgeable and thorough, but also genuinely kind and compassionate.

Dr. Zarei is hands down the most thorough, kind, and brilliant doctor I have ever had. From the…read moremoment you meet her, her energy is soothing--she makes you feel comfortable, cared for, and truly heard. She takes her time in every appointment, never making you feel rushed, and she makes sure you leave with both answers and hope. What sets her apart is not only her medical expertise, but her genuine compassion. She is passionate about helping people feel better, and she advocates fiercely for her patients. When I had an unexpectedly huge bill for labs, she personally stepped in, made calls, and went to bat for me to ensure the charges were reduced. That level of care is rare, and it shows how deeply she values her patients. I honestly wish she could be my primary care doctor--she is that incredible. I respect her immensely and am so grateful for the way she has cared for me. If you are looking for a neurologist who is brilliant, compassionate, and will fight for your well-being, Dr. Zarei is the one. She comes with my absolute highest recommendation.

Dr. Zamil is very good at investigating his patients' medication needs based on their condition…read more He is super knowledgeable and answers all of the questions I have. Sometimes it is hard to vocalize how we feel as major depressive patients, but he can make sense of it!

I'm extremely disappointed with my experience here. I came in specifically for an ADHD evaluation…read morebecause I wanted answers and help understanding what I've been struggling with. I paid $250 for my initial appointment and another $125 for the testing, so $375 total, and unfortunately I walked away feeling like I wasted my money. During my initial appointment, I felt like everything was very rushed and straight to the point. I wasn't asked many follow-up questions or really given the opportunity to fully explain my symptoms and concerns. After completing the TOVA test, I was told my results came back normal, but I still had a lot of questions about what that meant and what the next steps were. I reached out afterward with several questions because I was genuinely confused and looking for guidance. Instead of having my concerns addressed, I was basically referred somewhere else. That was especially frustrating because the whole reason I paid for an evaluation here was to get answers and understand what was going on. I even reached out to the main office afterward to explain my experience and concerns and never received a response. I understand that an evaluation doesn't guarantee a specific diagnosis, and that isn't why I'm upset. I'm upset because I paid $375 expecting a thorough evaluation, communication, and guidance, and I don't feel like I received that. I would have been completely okay with whatever the outcome was if I had actually felt heard and had my questions properly answered. Unfortunately, I left with more questions than I had when I started, and I personally would not recommend this place based on my experience.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

Dr. Pyo and his team are truly exceptional. Dr. Pyo is incredibly knowledgeable, takes the time to…read moreanswer questions thoroughly, and makes you feel confident that you're receiving the highest level of care. One of the things that impressed me most is how respectful they are of their patients' time. Appointments are run with remarkable efficiency, and they've even seen me ahead of schedule on multiple occasions (something that feels almost unheard of at most doctor's offices). Despite being so efficient, I never felt rushed. Every visit has been organized, attentive, and personalized. It's clear that Dr. Pyo has built a team that genuinely cares about their patients and works seamlessly together to provide an outstanding experience. I highly recommend this practice to anyone looking for compassionate, knowledgeable, and efficient care.

Amazing office, doctor, and clinic staff. The moment you…read morewalk in, you're provided with top notch care. The office is always clean and welcoming. Highly recommend if you're looking for a primary care physician!