This location takes mine and the rest of the family's insurance. Once we entered the staff greeted us and asked us to wait as our appointment time was coming up. All the staff had on masks and wiping down after customers. After a short wait we each went in one at a time for our eye exam. I went in with the kids. The eye doctor was friendly and patient with working with my kids especially my son who has ASD. He was able to get their prescription. The kids and I had a great time picking out our frames. They had lots to choose from. After two weeks out glasses were mailed to our house. We brought them in for adjustments for the kids. Every one was happy with the prescription and frame choices. read more

Really bad service .useless employee at front desk .no skill set .not even qualified to work at McDonald's. Small town word spreads fast about incompetent people. read more

Very professional through examine. Professional and knowledgeable support staff. My new glasses were here within a week. new nose pads and bow adjustments at no charge. I've already booked my appointment for 2023. My husband feels the same way. read more

New to the area. New insurance. New Doctors, Dentist and Eye Doctor. The staff was all very friendly and efficient and protected! Dr Laptano was very pleasant and professional. The glasses were first class. Great experience all around. read more

I am thrilled to say that my trip to Opti-mart yesterday was better than I had expected. Being elderly with Type-2 can be frightening with yearly eye exams that will say if you can keep your driver's license which, as everyone knows, is the last ticket for independence. Everyone there is so warm and friendly. They make you feel like their caring is genuine, not forced by Corp headquarters. The OD who tested me was to the point, no wishy-washy communication and he went out if his way to make me feel more comfortable because he knew I was quite nervous. He was able to find the correct adjustments needed for my new lenses. I went to another OD a couple years ago and they gave me the wrong 'script. When I complained about it they insinuated I was lying. If my insurance didn't send me there I would have not been very pleasant with them. If it wasn't for this horrid COVID-19 I would have given Opti-marts (Zephyrhills, FL) OD a bear hug, for sure. read more

I went to Opti-mart for prescription for my eyes. I had good experience with in house person, Caleb Saint Jean. I can't wait to get my glasses! Store has wide selection of frames to choose from. read more

Had a wonderful experience there! Everyone was friendly and attentive. All health protocols were followed!

Great experience as usual very helpful staff and very friendly. A great place to get your glasses and eye exams .A large selection of frames to chose from and great prices. read more

my glasses came and we're not correct( fuzzy like looking thru a magnifying glass) after the text said they were ok, I told her to look at a light. She then said O they are not right! Then she said "we will send the back-- it won't take as long. 2 weeks later I stopped to get my glasses OR my money back! They said coming next day and will mail them???? Wee will see!!!!! read more

I called Opti-mart on a Monday morning at 8:10 AM and requested an appointment. To my surprise, the very pleasant young lady said, "Can you be here by 8:50 AM?" I said "You bet!" I was warmly greeted upon my arrival and quickly attended through the process in a professional, yet friendly, manner. I received my glasses in the mail in a week and went to Opti-mart for an adjustment (no appointment required). I am thoroughly and completely satisfied. This is also a family owned business...you can't beat that! From now on, this is where I'm going! Oh, part of the cost for my prescription was paid for by Humana. One more thing...with the Humana coverage, my glasses were about $150 to $200 cheaper than the last pair I got at Walmart in Wesley Chapel a couple of years ago. read more

I was very very pleased with the service I received and the price for my new glasses. The whole process was easy and quick. I will go there again for sure. read more

Terrible customer service. I walked in fully expecting to buy a pair of eyeglasses and was confronted with do you have a prescription? Followed by will you be using insurance? How about a hello would you like some help choosing eyeglasses. Though there are many eyeglass frames they all look alike. I highly recommend Walmart believe it or not. Luis at Walmart is fantastic and will help you choose eyeglasses for your face shape. Very professional at Walmart. read more

Very nice people. Every person I had contact with was cheerful and efficient. It was busy when I had my exam, but there was little waiting except--of course--while waiting for my eyes to dilate. They have a good selection of glasses frames. Everything was carefully explained to me at every step. My exam was on a Monday and I had the glasses by Friday! read more

If you are looking for a place to get glasses look no further. The staff at this facility are amazing including the doctor. Very friendly and knowledgeable. They make you feel like you are part of their family. They have an excellent variety of frames and lenses there's something for everybody. read more

Have had one pair of glasses adjusted 3 times and the glasses still weren't rite. The script was off. I had a 2nd script done and that script was off by 20 points, so had them made by another company to get useable prescription. Wouldn't recommend them to anyone. read more

I have used Opti-mart in Zephyrhills for several years now. Their staff is friendly, knowledgeable and very helpful. They have a wide selection of frames and do all they can to ensure the customer gets the best price by comparing insurance coverage and any available coupons. read more

Third year in a row using Opti-Mart in Zephyrhills. The staff consistently delivers great customer service. What I like most about this location,is they never try to "up-sell" you & are helpful in finding items within your budget. I thought so much of Opti-Mart,I recently referred 2 family members who also thought the service was exceptional. Doctor Lappano is so calm & explains not only what he is doing during the exam,but his findings. If it wasn't a great business,I would not return or refer others to this location! read more

Just received my glasses - they are awesome. The staff when we went for our exam was very professional and kept everything clean and safe. I highly recommend if you need an eye exam our glasses to visit Optimart in Zephyrhills. I wish I had gone there before. . I cannot say enough about this business. Highly, highly recommend. read more

This office is amazing. Great attention to detail. Carina is always attentive and friendly. She did a great job adjusting my new glasses. Dr Ferman also was courteous and very thorough with his testing. I feel very confident with my experience at this office. read more

Dr Saint Jean was amazing with my mom. He was very patient and kind and answered all her concerns.