My diplopia got much worse in the last 6+ months and could not be corrected or helped until I…read morevisited True eye experts and Dr Testke.of BBD Tampa i I was having severe difficulty doing my accounting, reading and writing, doing so many mistakes I thought I was going to lose my mind. Dr Testke did a very thorough exam and suggested new lenses.. And miracles of miracles I could see completely again and NO Diplopia! I am so indebted to Dr Testke and True Eye Experts. He liberally saved my psyche as o can know see clearly see everything and can now read and doe my accounting without mistakes. And I recommend Dr Testke so very much.

Good afternoon…read more I've been going to True Eye Experts, even before you changed hands over 10 years. First New Tampa, and then Lutz. I've never had a bad experience, everyone is extremely pleasant and professional until now. First let me say that one of the techs in Lutz (red hair) is extremely rude, no customer service skills. I've worked in customer service for over 20 years. One of the first things I ever learned is, the customer is always right, even if they're not. You do not talk over a customer. You are there to listen. Not to be the person who thinks they are right. Now, with that being said, if the customer is irritated to begin with and not being rude, not cussing, however, I was being loud, you do not tell them you're are going to disengage. You stop, you listen, and reslolve. If you cannot resolve it, you stop, you listen, and let the customer finish, most especially when you have just broke a 350 dollar pair of sunglasses and with the lens that I purchased from your company, I had 750 dollars into these sunglasses, and then, she tells me that they are not responsible, and said they told me that. The tech that took my sunglasses to the back to adjust them. She never said anything about not being responsible for the glasses or else I never would have handed them to her, it was not even a thought in my head that she would break them. Now mind you, they are plastic lenses, Dolce Gabana. You do not try to bend plastic frames in which she did, and snapped them in half. My whole thought was she was going to go back there to soften the backs to fit securely on my ears. The tech that was so rude contacted me on Monday morning, and gave me 3 solutions...and...she again was talking over me. First solution - they can get the same glasses through their parent company and that worked, until she couldn't get the style I had. She asked me several times if I wanted the ones they found, not the ones I intially purchased. I told her no that wasn't going to work. I went out and purchased another pair yesterday. Just like the ones they broke, but they can't get a hold of them Second solution - I could purchase a frame from their selection. I said no, that wasn't going to work. Third solution - I could bring my lenses in that I purchased and relanquish them, and then they would refund me the money for the lenses. Please tell me in what world does that make sense? You refund me the money for the lenses that I bought, and then I have to turn around, and buy them back. If they give me the money back for my lenses, since I can't get the glasses that I initially bought, and I'll walk away satisfied.

Very poor quality glasses and terrible customer service. My glasses broke twice in just a few…read moremonths. When I took them in, they lost them, then told me they don't have replacement frames and don't know when they will arrive. I've been almost a week without being able to see properly and they offer no real solution. Unacceptable. Worse of the worst!!

I have been a happy and repeat customer of Eyeglass World for ten years…read more I have just booked my next appointment for next week. I could have gotten one this week, but my week is already Heavily booked.

Quite unfriendly staff. The doctor is okay. Seems to have good education. I was in and out in…read morereasonable time. But more than one unpleasant encounter with staff.

They overcharged me by $100+ and they did fix it but never apologized. The staff member who showed…read moreme the frames led me to the most expensive and kept recommending ones over my stated budget. Then she automatically added a $40 warranty without me knowing until I questioned the bill on-site. She didn't make eye contact and over charged me, which I had to call on the phone for 30 minutes to get it sorted. Then I had to go in person to continue getting it sorted and finally got my refund. With all of these issues, I was never issued an apology. And I emaile Jessica to complain but never received a response. I would not recommend and will not go back.​

WARNING- do not go to this business, they are all about misrepresentation. Lies about my insurance…read morecoverage. They are OUTRAGEOUSLY expensive and have no ethics in working with patients. Smoke and mirrors, they lie right to your face. Avoid them. Reporting them to Better business bureau via my insurance company

Back in December I was looking for an eye doctor office near my home and I came across Eyes. I…read morecalled their office to see if they would be able to take me in the same day and luckily enough they were able to. Daniel helped setup my appointment over the phone and explained any questions I had. Once I got there I was greeted by Daniel and he took me in one of the rooms to take an eye exam. Daniel is very calm and very patient, as he explained everything in great detail along the way. I have been wearing glasses my entire life so I wanted to try Contact Lenses for the first time. Shortly after Dr. Vo came in and explained everything to me regarding my eye exam and any questions I had about contact lenses. Dr. Vo was very patient in explaining everything to me about contacts, and she simply put the lenses in my eye so show me how painless this was going to be. Finally I walked around the store in search of a pair of new glasses as well, the store is very clean and well organised. Finally I got to meet Ellie who is probably one of the sweetest people I have met in my life. Ellie helped me in picking out my frame and explaining all the different options and add ons along with pricing as I do not have insurance. Their office was very understanding with the add ons I selected for my glasses. I have been back to this office another 2 times for additional testing on my eyes due to some concerns from Dr. Vo. Thank you for being patient and understanding with me through the entire process and showing your concern.

What a great doctor and team! Doctor Mahootchi was very…read moreattentive and his staff are very warm and friendly I would not trust any one else with my eye care!

At age 70 I experienced a drooping eyebrow that was noticeable. Minor discomfort first night. I…read moredid not bruise as I followed the instructions to the letter. Stitches removed after 2 wks. Looks good !!!! My husband and I have had eye care with Dr Mahootchi for a few years now. At 80, my husband had cataract surgery. Having had RK and Lasik complicated the procedure. He does not wear glasses for driving or reading unless super small fine print! Excellent results!!!

I have been going to this office for over 30 years! That in itself should tell you how much I love…read morethis office and my doctor, Barry Gaffney. The staff is always great with helping to set an appointment that works for me. They have all the modern equipment needed for checking your eyes.There are glasses and sunglasses available to purchase as well as contacts. The staff is conscious of Covid and you will find everyone is in compliance and cleaning measures are taken seriously. I trust this place and wouldn't go anywhere else.

Gaffney eye clinic has the upmost professionalism with their staff. They also have the most current…read moreup-to-date equipment for a thorough eye exam. They have serve the plant city community for many years. They are the best in the area I highly recommend them.

If you are looking for an amazing eye doctor for your child this is the place. I went based solely…read moreoff of reviews and they weren't wrong. The staff and doctor here are friendly and clearly work well with children. I love that everything down to the room decor is themed to children to make them feel comfortable and welcoming.

Friendly, professional, efficient and great with the kiddos - this is a wonderful establishment run…read moreby some special folks. Take your kids here, period.

I was referred to come here for further eye testing. Staff is very nice and pleasant, everyone…read moretakes the time to explain everything and they are very patient when it comes to any questions I have. The doctor was very good as well, he explained everything and even put me as ease with some of the concerns I had. I will be coming back for further testing and hope to have the same great experience.

Dr Gretta Fridman of New Tampa Eye Institute is awesome. She is truly a…read more wonderful Ophthalmologist. My wife and I have been with Dr Fridman for several years and we have been pleased with our examinations and her explaining the results of our exam. Dr Fridman's staff is friendly, efficient and caring especially Melissa who helps in scheduling our appointments. Bob and Lorraine Koryus