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    Optima Dental - West Salem

    3.4 (5 reviews)
    Closed Closed

    Services - Optima Dental - West Salem

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Recommended Reviews - Optima Dental - West Salem

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    2 months ago

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    1 year ago

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    3 years ago

    Thanks Sarah for another great dental experience! Very friendly, very thorough and very quick to complete my cleaning.

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    Riverbend Dental

    Riverbend Dental

    4.8
    (21 reviews)
    1.0 mi

    The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

    Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

    Photos
    The front desk view from the waiting area.
    The front desk view from the waiting area.
    The front desk as you walk in.
    The front desk as you walk in.
    Have a cup of coffee, watch our video, enjoy the hum of the HEPA filtration unit.

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    Have a cup of coffee, watch our video, enjoy the hum of the HEPA filtration unit.
    Gentle Dental West Salem

    Gentle Dental West Salem

    1.4
    (10 reviews)
    0.8 mi
    30 years in business
    Offers payment plans

    "If I were a betting man, I'd bet there's 0% chance there's an infection" - Dr. James Means Jr…read more And if I were a betting man, I'd put my life on Dr. James Means Jr. being a clown who fully believes he's a hotshot dentist. Came in with a swollen face and throbbing pain. Super concerned of an infection. Doc does an xray-- gives me that juicy quote above-- and orders a tooth cleaning. Completely ignores my concerns- the obvious facial swelling and the huge sac of pus growing larger and larger in the spot I literally point to. Nah, it's nothing, bruh. Trust me, bruh. I come in the next day for a cleaning. The hygienist is great. She's very very concerned about that ever-growing lump on my gum though. Her and the receptionists both tell me to call in the next day if I experience further swelling and throbbing pain. Of course, this happened. I call in the next day. Infections like this can be life-threatening, but instead Dr. Clown ignores this... he tries to sell me a mouth guard instead. Basically tells me to kick rocks and that I'm wrong. I have to advocate with the receptionist.... pleading that I think I need drainage. I'm worried there's a deeper infection. She tells me the doctor won't budge and to try to go elsewhere. So I do. I'm able to get a second opinion at the Gentle Dental LANCASTER. The dentist there is extremely concerned with the swelling and now-massive lump. They perform an immediate drainage. Tons of pus. They suspect a deeper infection and refer me to an oral surgeon for a 3d scan of the area. This is exactly what I was advocating for. I'm not a genius... this was all pretty straight forward common sense. I feel bad for the amazing staff at Gentle Dental West Salem. They're great, and they have to deal with this alleged "dentist". If you're part of that staff- and you're reading this- please know that Dr. Clown will bring you down. If you have a patient who is advocating for themselves- then please listen to them. Know that Dr. Clown is who he is. I'd give this review 0 stars if I could, but it's 1 star for you guys.

    Awful experience! Arrived 15 minutes early then subsequently listened to the receptionists making…read morefun of someone trying to find their way out of the oddly designed parking lot. Either that or the one receptionist was telling the other a story that was simply inappropriate for the setting. I get it might be humorous to talk about and/or watch some poor fool driving around the parking lot, but how intelligent are you to think we all out in the waiting room feel the same way!? This wasn't the bad part! That was being brought back, getting my x-rays done then just left in the chair FOR AN HOUR!! I timed it!! For any of you who think that's no big deal I would challenge you to sit in one place for that long, not being checked on and/or being given an ETA for the dentist! I get we're all busy, but I too have a job Mr dentist and I too have to budget my time! So, I walked out. 20 minutes later I got a call from a very disinterested receptionist asking if I was coming back. No apologies, nothing. Just, "They just wanted me to give you a call..." Good Lord! So, in summary, I sat or was expected to sit in a dentist chair for almost an hour and a half without anyone caring enough to stop by and explain. Their only concern, where'd the $$$$ go!? I doubt it, they'll just bill my insurance for doing nothing!

    Photos
    Gentle Dental West Salem
    Gentle Dental West Salem
    Gentle Dental West Salem

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    Hunsaker Dental

    Hunsaker Dental

    3.5
    (19 reviews)
    0.9 mi

    I've got the best dental team I've ever had. Dr Stringham and my hygienist Kate are an absolute…read moredream. they've completely exceeded expectation of any kind. I'm pretty difficult to deal with but they're always so patient. the front staff is always awesome. Mikes always helps get me in and out which is very important if you're busy like most people are. I've recently had my dream made a reality by having the best dentist in the world place my new bridge of gold teeth. He and Kate helped me with the knowledge on how to take care of it ensuring it stays healthy and awesome. I will never change dentists again. I will gladly refer anyone I know to them and be confident that they'll treat them as they've treated me. they deserve their props for being the best so I'm giving it to them. thank you everyone for being the best dental team there ever was. Randall the punk rock patient

    When: Mon. July 21, 2025 - Salem Location…read more Type of care: Periodontal cleaning with Hygienist Janelle. I have been coming to Hunsaker Dental since moving to Salem about 7 years ago. Janelle has been my Hygienist for the majority of that time. She is very professional, patient and thorough in her work. I have a gag reflex that makes getting dental work done a challenge for any dental office. With the use of Nitrous Oxide and Janelle's patience & calming demeanor, what would be a highly anxious dental visit turns into a pleasant dental cleaning experience. Office Experience: Sarah always greets me a with cheerful hello and ensures that I am comfortable. When the visit is done, she explains in a professional manner my patient investment in a simple to understand manner. I would not hesitate to recommend Dr.Hunsaker and Dr.Rabago, to family & friends for their dental needs.

    Photos
    Our teams in both Salem and Monmouth work together to give our communities the best care possible.
    Our teams in both Salem and Monmouth work together to give our communities the best care possible.
    Hunsaker Dental
    Hunsaker Dental

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    Optima Dental - West Salem - generaldentistry - Updated June 2026

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