I have highly recommended MY DR NOW in the past, but I just have to do it again. My husband and I…read morescheduled our wellness exams at the beginning of the year for March. We were told the required blood test information had been submitted and we could just drop in a week or so before for the blood draw. OK. Well, we dropped in...Zharia, the receptionist, immediately checked us in, had us do the required paperwork online, and we were swept to the back office, where Sebastian, who is an absolute pro, did the usual checks and then did the blood draw. Here's the thing. I am always a difficult blood draw and I always expect to be stuck a few times. But not with Sebastian! Another great experience and another reason I highly recommend MY DR NOW!

THIS REVIEW IS FOR 4707 Bell location and 35th W Peoria location but they have no listing but same…read morecompany. UPDATE 06/01/2026 @ Bottom Candid review~utterly disappointing. Anyone who follows my reviews know I try to be as fair as I possibly can, always. I have been using MYDRNOW since Oct. 2025 and they were great! Specifically Terri C. and her staff. It is also walking distance from my gym, P.O. Box & hair salon. On May 11th I was scheduled for an evening appointment. Upon arrival I was greeted by a new receptionist who told me my Nurse Practitioner Terri was no longer there and left days before. I was brought in for BP and Weight and a new Nurses assistant greeted me there (concerns growing). I was led into an exam room and waited 5-10 minutes (typical, all good). Enter Fahar A. New Nurse practitioner I'd never seen. I quickly inquired about Terri and why I was not informed before coming. His statement was "I've got problems too....I was just told today I was coming here to handle Terri's caseload" Why he told me this I have no clue, not my problem. Apparently I was wrong. Fahar informed me that I need to see a specialist before continuing on my existing medication (which is a grand total of 1). I was given a bridge prescription until May 31st as that was the first time the referral had availability for visit (online). I filled my partial script and waited until that day (this past Saturday May 30th, 2 days ago). I had video call with Krystle R. During our call she informed me because it was the weekend they could not fill my prescription and I would need to see another specialist as she couldn't prescribe?? Getting lost? I waited for next video appointment with Cara H. June 1st.... To start she was late for our call which is understandable but courtesy was nowhere in site. Even my last appointment went over or any acknowledgment. Her first conversation point was she had researched me and I have had 5 different pharmacies in a short amount of time. As a consultant I work in different part of Az based on days sometimes weeks. I have my Single prescription filled where it makes sense to my given client/work location as well as inventory at the pharmacy. I did ask Cara H. If there were any duplicate prescriptions requested ever or she could see "Dr. Shopping" she said no. Cara informed me she would not prescribe my medication and she referred me to yet another specialist?? So in closing I now after talking to a very nice lady Angelica at MYDRNOW phone support I need to call a referral company for appointment?? That's 1 in person appointment, 2 video call appointments and now a new referral company. This company has SERIOUS internal communication problems or they like generating fees for bogus appointments to generate fees. Being clear they are either trying to generate "unnecessary fees" or their Right Hand doesn't know what their Left hand is doing?? Either way they are a company to steer clear of and please do share this information. I can't prove which it is but will be looking into them with a microscope and will update to this contribution asap. UPDATE; 06/01/2026 As promised I would update. I reached out to the 3rd Specialist referral after my initial post. The organization requires a 3 hour in person appointment covering 3 health/wellness areas. One of the areas is Physical?? I take very good care of myself, no drinking, smoking and Daily exercise. Considering I have been in to see MYDRNOW for 9 months straight where blood was taken multiple times and vitals on every visit, why would this be necessary of they are doing the job my insurance is paying for already. I'm definitely changing providers today but will continue to investigate why they are sending referrals like they are needed 4 times now.. Jett~

This is not an urgent care clinic…read more Your insurance may say they are urgent care, they are not. They have redefined what "walk ins welcome" means to the rest of the modern world. Their sign simply says Walk ins mean you can walk in to schedule an appointment at a later date/time on a kiosk. So it's basically a regular doctor's office without a receptionist. Anyone can walk in to any doctor's office to make an appointment for later. There is no true walk in and wait for urgent care. I left and went to a true urgent care.

I don't recommend this clinic based on my first and last visit. They have no grace period at all if…read moreyou're a couple minutes late, they canceled my appointment. I was told they book every 10 minutes and so cannot accommodate you if you're 5 mins late. Yet, I booked another appointment and had to wait 40 minutes to be seen by the doctor. The doctor who saw me was Gina Lisch and she made a few rude and condescending remarks to me. I came in to be seen for severe nasal inflammation and congestion. She told me my problem was that I "pick my nose like a 4 year old" (I don't pick my nose). She also said I was "not normal" because I was born with only one kidney. I found this offensive. She was one of those people who was looking to argue with anything you said and just wasn't pleasant. Won't return here.

I have never experienced such a sad unprofessional appointment with a doctor in my life. This is…read moreto include the people at the front desk to the doctor's assistant who doesn't even have the facility to weigh patients, so they just ask the patient how much they weigh and how tall they are! The ENTIRE staff, front and back are insufferably Rude and as unprofessional as it is even possible to be! They should not be allowed to have ANY patients. The doctor himself acts as though it is a bother just to have to see you.

Dr. Bajpai is good, but this office's clerical staff are terrible. The staff do not care about the…read morepatients and they lie. I called Optum's regional office twice and visited this office 4 times over a period of 2 months to correct their billing / coding error. The staff members that I talked to all said that they would correct the problem , but that never happened. I finally paid the $78.00 Labcorp bill myself so that I would not have to waste any more of my time. I am now looking for a different primary care doctor / office.

The doctors are great and definitely helped me. However, the follow up is terrible. I had pneumonia…read more, when I needed to follow up. I had to wait five days, when I got there for the follow up. It took over an hour to be seen and I had to leave without being seen , when I tried to reschedule. They wouldn't get me back in for three weeks, after bilateral pneumonia!!, how was that follow up? For three weeks they can't get me to listen to my lungs for a five minute follow up. I think the doctors are great if you can get past the rude front office.

NMD. Amanda Ryskowski is simply terrific! Her caring and sincere personality makes us feel at…read moreease. Thanks to her, we have seen unbelievable improvement in our son. Additionally, everyone else in the office is wonderful as well. We always feel welcome there.

I have been a patient at One Medical in Surprise Arizona for the last 3 1/2 years. Recently, I…read moreneeded immediate attention and called the call center to have someone contact me as I was leaving town the next day on vacation. I never received a return call by that afternoon. I called again and they assured me that someone would contact me. I went on the portal for the office and requested them. Call me ASAP with the problem that I have. I never received any kind of response back when I reached my destination I tried calling them again and they assured me that someone would call me this was two weeks ago and I have yet to hear from anyone in that office yet , needless to say it is very bad I eventually demanded that I talk to the life couch, Myrah, she assured me the the office manager would contact me, the was 3 days ago,communication with the call center and the office and doctor so I am switching doctors.!

I was so sick with covid-coughing, fever and aching all over so called in to get an appointment to…read moreget antiviral or whatever meds to curtail bigger problems. Best they could do was telemed appt in three days. By that time my arthritis dr told me to stop my arthritis meds and I was really sick. Thought I had pneumonia my ribs and back hurt so bad from the coughing. Dr said she would prescribe four meds and never called or faxed them to pharmacy. I called after hours number because it was Friday and they never called me back. Yeah I will find another doctors office now. These people totally didn't care if I would die.

Updating my previous review. Spoke with Dr Gandhok today & I was informed of their MA having to…read moreleave early yesterday because of a medical emergency in her family. Which created a very long wait time. Heather did her very best to keep up with the crisis, which I commemorate of an excellent professional. Thank you for informing me of the situation. I usually never leave reviews and would not have left the one from yesterday had I known. Please keep the communication lines open with all your patients. Especially if ratings are concerning. Thank you Dr Gandhok for reaching out to me. It is very much appreciated. PW

My experience at Ironwood was not just disappointing, it was concerning…read more For more than two years, I had ongoing symptoms along with elevated iron, ferritin, and saturation levels. I repeatedly brought this to Dr. Anthony Pasquarella's attention and was dismissed each time. No effort was made to order even basic diagnostic testing. The situation became so invalidating that I left the office in tears. Even after escalating my concerns and meeting with higher staff, there was still resistance to performing routine labs. After seeking care elsewhere, an endocrinologist listened, acted immediately, and within five days I received a confirmed diagnosis of hereditary hemochromatosis. This is a serious condition that can become dangerous if ignored. The fact that this was overlooked for years, despite clear indicators, is unacceptable. I endured pain, stress and anxiety because my symptoms were escalating, yet i was dismissed repeatedly. I hope Dr. Pasquarella reflects on this and chooses to listen to his patients moving forward. Age and appearance should never determine whether someone is taken seriously. Patients deserve to be heard, and providers have a responsibility to rule out potential causes not dismiss them.

My husband needed to have the wax in his ear removed as soon as possible, so he could hear. We had…read morenever been to this urgent care facility. I called for an appointment and got one at 1:15. The front office woman was fantastic. She was so pleasant and knew her job. We did have to wait about 30 minutes before being seen, but believe me, when I say it was worth the wait. We first met Raymond, another outstanding aid worker, that knew his job. Very pleasant, explaining everything. THEN we met Betsy, the NP. She was outstanding. So competent, friendly, understanding, and professional. She explained in detail what needed to be done now and in the future to help prevent this from happening again. Now, the bad news....she doesn't work at this urgent care too often. We were so fortunate that she and her staff were there today.

The young woman at the front desk was the first problem. Very unprofessional-not welcoming when…read moreyou're sick. I told her to forget it and went to HonorHealth Urgent care where they had 3 nurses help me immediately and were very kind and reassuring.

I wanted to thank the provider today for my dad's appointment, she was so patient, kind, and spoke…read moreto my dad respectfully. I appreciate her wonderful bedside manner and positive attitude, I wish other providers treated patients with this much dignity. Learning to navigate a stoma at 65 is a challenge,but these individuals all work collaboratively as a team.

Doctor Sushil Pandey was an excellent surgeon for my colorectal cancer. He has a lot of experience…read morein this type of surgery and I highly recommend him.