This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.

Positives: The facility is nice and peaceful, depending on what other families are there…read more Nursing/PCN staff was mostly compassionate and kind. My mother-in-law was brought in on Mother's Day. We were originally told she was only approved for 14 days of hospice, no mention on what would happen if it took longer than 14 days. It took a week to hear from social worker regarding her situation because social worker was out of town. no on-site chaplain, but one was available upon request. Social worker promised support with FMLA and a note for work, never received either. My husband was promised bereavement/mental health support, but only after she passed. it's been over a week and nothing. We have to track down the social worker to do her job. The last week of her stay, several loud families were visiting patients in the hospice house, with no enforcement of rules, rowdy guests, or inappropriate behaviors after we were told the teenagers in our party need to be on good behavior. The last few days of her stay, visitors, nurses and staff were talking loudly outside of her room about their personal lives. Completely inappropriate. Have had to ask staff several times for pain meds for MIL, she would be moaning and saying "ow" - nobody would check on her. Would tell staff at desk to get her more meds, they said I had to tell the nurse in a closed-door office. Why is it so hard to identify who is actually providing care? We were told by staff to plan funeral arrangements and they would contact our provider. After she passed, we were told she was a coroner's case and had to go to the Cook County Medical Examiner. We were NOT told this and have no record of this conversation or procedures (but a handout with funeral homes/crematoriums). Staff insisted they told us she was a coroner's case. We have no record. She passed on Memorial Day, the nurse on-site was unprepared for this and kept us at the hospice after she passed to talk to coroner. Did not release us, PCN staff told me it was okay to clean out her fridge and go home. We did not know we would have to talk to the cops, nobody told us that anyone who is seen for a fall and passes within 1 year has to go to the ME. No clue what to expect. More trauma after a traumatic day. We have now had to contact the funeral home on our own and hope they transport my MIL from Cook County to their facility without incident. This has been botched from the get-go. No continuity in training, communication, or actual support for families. The social worker here does not care about the families at all.

My loved one was sent here and they're wonderful. Staff is so kind and never once had to bother…read morethem for any care. Always on it. highly recommended.

Lincare is astonishingly bad. I can't imagine being someone who needed to deal with them regularly!…read moreMy poor mother. My family came to stay with us for the holidays a few weeks ago, and as my mom uses an oxygen concentrator she arranged to have one here whilst they weee visiting since the one she uses most is large, heavy, and not suitable for travel. They dropped one off after a few back and forth calls with my mom, so that went fine. When I called just now to arrange pickup, the woman I was on the phone with did not understand after I explained what I needed TWICE--telling her my mom was here for the holidays, we'd arranged for a concentrator from them, and now needed to return it--putting me on hold both times and finally another woman got in the line saying she was helping the other woman understand why I was calling. This second woman said that their records showed they picked up the item in December. I told her that wasn't possible because my mother was here in December and January, and it is currently sitting in my bedroom. So finally she said they'd be in my area Monday so they'll be here to pick it up in a couple days. But how do they run their business like this?

It took a bit of time to switch to them but it was well worth it. All my equipment is new and the…read moretech, Tyke, who delivered it was great.

I've been working with this company as a caregiver for about a month now, and I'm very happy with…read moremy experience so far. My case manager, Mary S., has been incredibly understanding and supportive. She really works with my schedule, which makes a huge difference, and I appreciate how flexible and accommodating she is. It's clear that she values staff and makes an effort to ensure everything runs smoothly. One thing that stands out is how she recognizes and appreciates good work. Feeling acknowledged for what I do motivates me to continue providing the best care possible.

Behalf Mr. Michael Collins, Mary is very capable our relationship with her understanding and…read moresituations when I need when the caregiver need to stay longer, and coming early for doctor appointments. She has no problem adjusting the schedule.

Like anyone else, I headed straight to hospital when my uncle got hurt or sick. Hospitals having to…read morecare for so many people and wait times, it was hard. It was even tougher when I was out of town. I've always felt sorry to my uncle since I couldn't be there for him, when he needed me the most. While trying to find alternative ways to take care of my uncle, I found this home healthcare service called, 'Primus.' I was skeptical at first since it's not me who's taking care of it, it's a 'service.' I've met John, manager of Primus, and Diane, the care giver, to discuss how my uncle will be taken care of... It looked simple on paper, but the 'real' services that they provide, it was better than expected. I couldn't tell the difference at first but a week or two later, I saw it. My uncle's got healthier and happier. What I wanted for my uncle, Diane and Primus team took care of it. I'm looking forward to how well my uncle will be. I'll write more later...

My mother is under the care of Primus Home Care for the last 3 years now, and I feel that my mother…read morewouldn't have made this far without Primus. Both case manager and caregivers are very caring. I will definitely entrust them until the last day of my mother. I recommend them without reserve!!!

I requested a consultation from Assisting Hands for my friend that has cancer…read more They responded immediately and I had a great first impression of them. The interviewer that met with my friend was kind, warm and very thorough. I am very happy with the responsiveness they've shown in a variety of circumstances. They are just a caring group of people that we all need more of. If you think you may need a caregiver, please contact them. You'll find them to be helpful, kind, adaptive and good listeners. I feel your loved one will be assisted very well.

I can personally attest to the care and concern that Daniellah brings to your home. I was very…read morefortunate to have her come out for a consultation with my grandmother who is suffering from breast cancer and can tell you that my Gram was over the moon happy with her time with Daniellah. The owner's bedside manner and warm demeanor makes her a joy to work with. Her caregivers are carefully selected to reflect the values that Dani herself exemplifies. I can not say enough good about her and will recommend her office to all of my family & friends! Thanks guys!

They provided professional and excellent care for my mother when I needed someone fast. Jenny…read moreCastillo met with us at our house and thoroughly explained their services. The next day she had a caregiver for my mom and they got along very well. What a relief! Thanks again Jenny!

Having past experience with The Key caring for an elderly parent we called them when I unexpectedly…read moreneeded some care following surgery. An excellent decision! Nancy and Gail took the time to explain options and respond quickly to what became a changing situation. The home health aides were all pleasant, competent, and respectful. They offered assistance as needed, and made the experience of being dependent less difficult. In particular Sophie went above and beyond to help identify solutions to problems, write up a care plan, and made getting help with bathing and personal care pleasant rather than embarrassing.

Avoid this company! The billing comes with escalators and when I asked for an itemized statement I…read moregot columns of cryptic charges including repeating rental charges that are not consistent with my order. I am contesting several charges that can not be explained. They call daily and send invoices that increase every week. I got two today. I'm considering requesting help from the Illinois Attorney General since my Blue Cross advocate recommended I purchase more supplies from them to meet my deductible. It can't be legal. Social media awareness campaign and Atty General are my next steps.

No itemized billing. I was charged $145 twice, in one month, by THH Acquisitions. Then, I received…read morea statement from Adapt Health charging $106.92. The Adapt statement is itemized, including cost of supplies and CPAP. Why then was I charged an additional $295. My advice, run, don't walk from this place. If you make the mistake I did, DO NOT autopay...charges never make sense and no one in customer service can explain it. Yet, they will not reverse.

We have been working with Home Instead for past 3 years, have used this agency for multiple family…read moremembers. Karen and Roy are the best people to work with, great communicators, very accomedating and helpful. I would recomend Home Instead (Skokie) to anyone who needs help.

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile…read moreand involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does.