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    Optimum Towing

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Tiki’s Towing

    Tiki’s Towing

    4.5
    (8 reviews)

    I had a fantastic experience with Tiki's Towing and would highly recommend utilizing their…read moreservices. The customer service was very friendly and have the best prices on the market. Tow truck driver was highly knowledgeable and took good care of my vehicle.

    I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

    ASAP Towing & Storage

    ASAP Towing & Storage

    1.8
    (33 reviews)

    Exceptional Service from Start to Finish!…read more I can't say enough good things about ASAP Towing! I was dealing with an abandoned trailer that no one else would even consider helping with. After calling several other companies and hearing, "Sorry, that's not what we do," I finally reached out to ASAP Towing -- and what a difference! From the very first call, everyone on the team was engaged, professional, and genuinely eager to help. They walked me through my options clearly, followed up to make sure everything went smoothly, and treated my situation with real care. Ruthie in customer service was fantastic, Jason in sales was extremely helpful, and Jose -- the magician himself -- somehow managed to remove that massive trailer safely and efficiently. It wasn't easy, but he got it done with skill and professionalism. Thank you, Team ASAP Towing, from the bottom of my heart! You turned a stressful situation into a great experience. You've absolutely earned my trust -- and my business for life. ASAP Towing is truly my one-stop shop for all things towing!

    ppy company with zero accountability . I was driving on the Buckman Bridge leaving sufficient…read moredistance between my vehicle and their tow truck. A substantial sized rock hit my windshield that flew off of their flatbed truck. I immediately pulled up next to the truck so my daughter can take pics only to find the ENTIRE flatbed covered in gravel! Lazy! You can see the driver carries a broom but they are too lazy and messy to clean off their trucks. I immediately called the company and spoke to Chad who told me he reviewed the photos I submitted and to send him an estimate, he also asked for a 5 star review! The audacity! I told him of course I'll do a review after they take care of my damage! Did they do as they said? Nope, the owner said I have to go through my insurance! What a joke! It's their negligence which was acknowledging, but I'm the one having to go through my insurance and having the claim affect my rate! This was anew windshield! Do better and take accountability for your sloppy driver and their failure to clear gravel! I will be escalating this! I would not take it this far had it not been neglectful, but this to gross and lack of accountability. I would not recommend anyone using this company! Glass claims are not "free" they still affect your insurance. Jerks!!!!

    Optimum Towing - roadsideassist - Updated July 2026

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