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    Hooked 360

    5.0 (1 review)
    Open 8:00 am - 8:00 pm
    Updated 1 month ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Hooked 360

    Car towing

    Fuel delivery

    Motorcycle towing

    4 More Services

    Jump-start service

    Winch-out service

    Truck or SUV towing

    Vehicle towing

    Hooked 360 Photos

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    2 months ago

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    Alexis M.

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    Ask the Community - Hooked 360

    Tiki’s Towing

    Tiki’s Towing

    4.3
    (6 reviews)

    I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

    Contact tikis gave me an eta, office kept me updated via text. Driver was on time and was very…read moreprofessional. This the company I will use if need in the future.

    Lockbuster Locksmith

    Lockbuster Locksmith

    4.3
    (6 reviews)

    Let me start by saying that Eli at Lockbuster was the only one willing to even attempt working on…read moremy car. For context, I have a 2006 Volvo V70 wagon. Most older Volvos can have their keys programmed by a third-party locksmith--it's hit or miss depending on the model. Newer Volvos, typically 2015 and up, absolutely require dealership access to program keys, which can cost several hundred dollars. I called around to about 10 other locksmiths, and none of them wanted to touch the Volvo. Eli, on the other hand, immediately said, "I'll give it a shot. I'll cut the key, and if it doesn't work, I won't charge you." He showed up on time, was communicative, polite, and professional. Although the key couldn't be programmed to the car (a known challenge with some Volvos), he still managed to cut the exact key I needed--and left a great impression. Sometimes, just making the effort is enough to earn lifelong customers. From now on, anytime I--or anyone at my business--needs a key or locksmith, we'll be calling Eli. Thanks again! -Jay in Mayport

    DO NOT GO TO OTHER LOCKSMITHS. Eli has a flat rate of 80$ if you get locked out of your car. He…read morecame super fast and got my door open in 5 minutes. Other locksmiths will hide their fees and try their best to get more money out of you but Eli told me how much it's gonna be and that's that. Anytime I or my friends lock them selves out of their car or homes I'm telling them to go straight to lock buster locksmith.

    Hooked 360 - roadsideassist - Updated June 2026

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