This Walgreens is junk I asked them for a passport and they said okay they went ahead and took the…read morepictures they gave me some random ass pictures for 20 freaking dollars these people have no idea what they're doing when you ask them for a passport do not go for a passport because they will sell you random ass pictures terrible service

Thank you to the amazing pharmacist (and two others) who helped me navigate the transfer of my…read moreprescriptions from Bartell after CVS no longer took my insurance! This man extended a much needed life line in the red tape run around. Thanks for going the extra mile and finally being the one to make it happen!!

DO NOT DO BUSINESS WITH THIS COMPANY AND TRUST THEM TO LOOK AFTER YOUR FAMILY MEMBER. They are…read moreextremely unprofessional and extremely unreliable. Had healthcare set up a week in advanced and they cancelled twice, and they cancelled THE NIGHT BEFORE. They do not care about the well being of your family member and do not deserve to be in business.

Bad place period. The employees does not have any common sense or customer service. They will mess…read moreup your check all the time and always causing problems. The DOH and DSHS should really consider even allowing this agency to run DOH should do a routine check. It's dirty, it has roaches. There has been numerous complaints from caregivers about situations and the owner doesn't do anything about it. The pay rate is very low, when all other location pays 16.00$ and above. Just dont get mix up with this company.

I can't say enough to show how much I appreciate the people working here when I came in to pick up…read moresome medicine that I needed to have on the afternoon of Xmas Eve. I had just been released from the hospital on the condition that I pick up this medicine and start taking it twice a day, immediately. And of course the pharmacies, all of them in the area, were going to be closed soon and thru the following day. I did not want to spend Xmas in the hospital, so I was willing to pay the $500+ deductible. Medical insurance is a joke. But the cashier at the pharmacy noticed the price was so high and asked if I had insurance. I handed over my card and she tried to see if she could get the price down. She could not, so she asked her coworker/supervisor. This second lady looked into it, explained to me what my insurance was picking up and what my insurance said I was supposed to pay. I said, "yeah, that sucks but I guess I have to pay it" and started getting my credit card ready. She said for me to hold on, they were going to see if there was anything else that they could do. I can see in the back another guy getting pulled into this, and he starts searching the computer for other options. He does not give up. Maybe 5 minutes later he has me pay $10. Saved me over $500. I went back to my car, grabbed some cash and went back to give them a tip and they couldn't take it, said they would get fired if they did. This is what I'm doing to say thanks.

Perfect, professional, friendly and fast. Glad to go there to get my perscriptions…read more They always have mine ready

Went to pick up a prescription and was turned away. Was in line for 5 minutes, then turned away,…read morewhen I got to the front of the line. I understand they close for lunch, but I was turned away before the time, they had their posted lunch time. Where did the customer service go?

Full disclosure, I was previously a patient of Apria Healthcare which was a absolute nightmare…read more With that experience under my belt I'd say overall Performance Home Medical has been better on all fronts. But, both companies are absolutely horrendous around communications. They call and leave you aggressive voice messages then make it impossible to get a hold of someone when you call them back. I was on hold for almost two hours today (5/28/2026) trying to troubleshoot issue. Sharing screenshot of call for reference. I'd love this organization to contact me in another manner that I might be able to respond. Email, Patient portal, or text. Anything besides playing phone tag would be amazing.

an absolute nightmare, they are scam artists who charge you for items you never ordered. the…read moreequipment is extremely low quality and the customer service is both ineffective and rude.

As we have just passed Mental Health Awareness Month, I think it's important to remember that many…read morepeople rely on healthcare providers and pharmacies as part of their ongoing care. I understand that pharmacies must follow policies and procedures. However, I left this experience wishing there had been more communication, empathy, and guidance regarding the options available to me during a recent change in insurance coverage. A few extra minutes spent explaining a situation and helping a patient understand their next steps can make a meaningful difference. Even when limitations exist, clear communication and compassion help build trust and reinforce the patient-provider relationship. I share this feedback not as criticism of any individual, but as a reminder that professionalism, empathy, and patient-centered care matter. Small interactions can have a lasting impact.

Efficient pharmacy, nice employees. Best I've ever been to in west seattle it's extremely busy…read morebut I've never been in line very long