The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

always friendly when I call with questions and caring to…read morehelp you get supplies needed. tell you when to expect your supplies if not satisfied, call and they will try something different to see if you like better. very pleasant to work with

Excellent service! I don't even know where they are located, I call them and they so helpful and…read morefriendly on the phone. Delivery is the next day. This is so refreshing after dealing with another company in the past. Thank you!

They run a lease-to-own scam on their products. You can't buy it outright, they INSIST on monthly…read morepayments. Meantime, the cost of the machine was paid for by your insurance, this is their scam for extra dollars above that. TOTAL SCAMMMERS. I truly wished I felt better about them. But I don't. I will never use them again.

"I Am Kenough" (Barbie '23) is the shirt I would love to make sure the wheelchair specialist, Ken,…read morehas. I have never used mobility equipment and am VERY young to be doing so. I felt very emotional and Ken and the virtual OT were both extremely patient, kind, and incredibly knowledgeable. Anything I said he had 3 solutions ready immediately to make the chair meet my needs. I'm actually looking very forward to getting my chair and hopefully hanging out with him again. His jovial nature felt like a visit with a friend and nothing at all like the reality which was an incredible intricate and detailed medical interrogation followed by selecting an object that could change my life for the better. Thank you, Ken! You ARE Kenough! :) I feel like the next steps forward will be so much easier with him in my corner. Like that uncle you call who can figure out why your shower is leaking and fix it in two seconds. Then you play cards and talk for a while. Totally chill and light hearted. It was so hard to talk about my weaknesses and needs but he really understood and helped. The virtual OT as well but I can't recall her name. She was patient and focused. They walked the line of buddies and professionals perfectly. We finished everything we needed, got all the numbers, and did it all within the planned timeframe despite me subconsciously trying to chit chat about happier things (as opposed to my limitations). They were sensitive and really seemed highly motivated to help. That's not my normal medical experience. So, I decided on this review. TL:DR Ken is the bomb!

Outstanding friendly customer service from Rio and Zeb! Their product knowledge and assistance in…read moresecuring a commode seat and custom wheelchair for my Mom was exceptional. Rio even helped me load up the Landcruiser and showed me how to remove the backrest of the wheelchair. I appreciate their patience and understanding, this is a very stressful time in our lives, transferring Mom from skilled nursing to assisted living. Having capable friendly service oriented employees really goes a long way in this world of impersonal transactions. I will certainly recommend Bellevue Healthcare in Tukwila to my many friends who are experiencing similar challenges at this stage of their lives! Mahalo Rio and Zeb!

Needed a replacement for a broken CPAP part. Paul and staff were very professional and friendly and…read moreresolved my needs quickly.

Absolute rockstars here, they go out of their way to fix Rx issues with your prescriber or…read moreinsurance company. Much love!

They were okay overall in my limited experience. i stopped after a profoundly inappropriate text…read moremessage. Who wants or needs a birthday TEXT from their PHARMACY? There is no added value in this. The manufactured personalization is fake, and they aren't going to know when during your birthday to send it, even it were an appropriate topic for interrupting. They should know your scripts and allergies and insurance filing info, not your schedule. This text was an overreach, and disrupted a rare opportunity to sleep in. Sleeping in one's birthday is a common happier birthday wish, so I felt it worth reporting. I also told the business, and I hope they discontinue this wrongheaded program soon. Using a local business for its unique ability to not act like a franchise shouldn't be like that. Even if it was an email, I don't want to live in a world where people get more birthday wishes from bots than loved ones. That's depressing.

Bodypoint is a local (Seattle) based company that designs and produces products for the positioning…read moreneeds of people with disabilities who use wheelchairs. They really care about what their customer base needs and wants, even bringing in users to test out products and do "human trials". I have two Body Point products - a calf strap and a pelvic stabilizer. I prefer not to use the stabilizer day-to-day, as I shift positions frequently in my chair, and I transfer in and out often. However, it's exactly what I need to help keep me firmly locked into my chair when I'm being active (working out, handcycling, etc). Since I put the calf strap on my chair I won't take it off! It's made of their Aeromesh material, which breathes and is very lightweight. It's a much better performing accessory than the standard calf strap that comes with a chair. I don't think that any other companies make a comparable product. I've worked with clients who use their shoulder harness and chest supports to maintain upright posture in their chairs. These products allow wheelchair users to interact with the world, and to help increase independence. I'm a big fan! Very proud that they're a Seattle company!

I had been aware of Bodypoint products but never used them. I went to the Boston Abilities Expo a…read moreyear ago and happen to stop by their booth and got to see their Evoflex Belt with the Swivel Buckle option in action. Being a T5 paraplegic i was intrigued by it because of the stability it offered during day to day activities. I am currently using the smaller sized BP Evoflex belt on my everyday chair and I'm loving it.I just ordered myself a new TiLite everyday chair and I made sure to order it with the Evoflex belt. I get a lot of questions from people when they see that I have a belt on my chair since I was one of those people that did always without any kind of seatbelt. I don't always strap on the belt. I mainly use it when I'm sitting in front of a computer for long periods of time to keep myself aligned in my wheelchair or when I need some extra stability like when in the weight room working out. I also use the belts on my basketball chair. Will definitely never go without one of these belts again.... I am currently looking at some of their other products to help me with other needs in my day to day life.

I have finally found my forever pharmacy!…read more I had been a customer of Bartell's for many, many years, and was bummed when Rite Aid bought them and more-or-less put them out of business. It took a long while to find a replacement pharmacy, especially one that would honor my insurance. (The latter bit ended up being surprisingly difficult!). Anyway, no problems transferring my prescription to their shop. Their staff walked me through the process and were very helpful. They honored my insurance, so my regular prescription cost me nothing (as it had at Bartell's). Staff was helpful on the phone and in person. I think a lot of people are transferring prescriptions to Katterman's since the pharmacy staff seemed slammed when I went in. But no problems, they took the time to help me. Only confusing bit: you pick up the prescription at a counter at the back of the store, where the pharmacists work. You then take it up to the front counter to "pay" for it, even if you have no co-pay. I think I understand the process now, but the two-step process seemed a little odd (since, again, I owed nothing). But everyone was helpful, so no worries! My new pharmacy! What a relief to have one, and for it to be a nice little local shop.

They answer right away, I called in a prescription refill and it took about 2 minutes and they were…read morethen ready an hour later!