My son's been wearing glasses since he was 4 and his prescription changed every year but as he is…read moregetting older we had to switch it after 6 months, SFSE has been incredibly kind and updated his lenses for us without any issues or charge. I know labs sometimes are more flexible with medically necessary lenses as well. All I know is Nirmal is such a good optician, patient and is helpful whenever I reach out. There hasn't been a problem where they can't fix the situation for us. It's always been a yes and we will try! Glasses are not cheap so having this type of service for my son is priceless. We appreciate all you do Nirmal and grateful we found you guys! Definitely check them out, they take VSP as well.

Dr. Lee is amazing and she has found contacts that are comfortable and perfect for me. I highly…read morerecommend her.

IMHO I've been…read morewanting to find a Warby Parker location so that I could have my WP eyeglasses adjusted. I was in Old Town Los Gatos to have lunch with some friends and was thrilled to see a Warby Parker in the same shopping mall! After lunch, we made a beeline to Warby Parker, where I signed in for service. A few minutes later, Greg adjusted my glasses and tightened the screws, and I walked out a happy customer! This is a bright and clean establishment with friendly and helpful employees. Will I return? You bet!

This place is fantastic. A nice, bright space with high ceilings tons of frames to choose from…read more Everyone working there has been happy and friendly all three times I've visited. Once I I went for nose pad replacement on my frames and they did it on the spot while we waited in about 15 minutes. Thank you!

I bought my sunglasses here and love them. Unfortunately, I bent them, and they sat crooked on my…read moreface. Janeth helped me by patiently and professionally bending them back into place. She was friendly and sweet...and fixed the problem. Kayla was also friendly and tried to help. Both young ladies were awesome and I will come back here when needed!

I'm on vacation for the week and had my glasses stolen prior so I had to run over to sun glass hut…read moreto see if I was able to grab the same pair. I hope I'm spelling her name right but Taria greeted me right away and I cant stress this enough but she gave the best service I didn't even know I can ask for. Now at first she didn't have the exact shades I had came in for but she was showing me every possible replacement that went with my look. After saying no to those she went out of her way to call another store to see if anywhere else had them and I was just about to be on my way to get them when all of a sudden I hear footsteps behind me and it's Taria saying that she found my exact pair under a different name! (my error) These glasses are a part of me and for $245 I was able to get it back, thank you!

I had a very disappointing experience with Unique Eyewear…read more On February 7, I provided my prescription and was told my glasses would be ready in about 3 weeks. However, things quickly became frustrating due to constant delays and inconsistent information. On February 28, I called for an update and was told I would hear back on March 2. On March 2, they called and said the glasses would be ready by the end of that week. On March 7, I called again and was then told it would take 3-4 weeks. When I pointed out it had already been 4 weeks, they changed it again to 4-5 weeks. On March 10, they called and promised the glasses would definitely be ready by the end of that week. On March 13, they informed me that their lab had lost the frame and they needed to reorder it and resend it to the lab. They also said it was the lab's fault, not theirs. However, the lab is their partner--not something I chose--so I don't think it's appropriate to shift the responsibility to someone else. On March 16, they called again and assured me the glasses would be ready by Thursday or Friday that week. Now, more than 7 weeks have passed, and I still have not received any call to pick up my glasses. This experience has been extremely frustrating. The repeated delays, broken promises, and lack of accountability are unacceptable. I would not recommend this place to anyone looking for reliable service.

The styles of glasses they offer are truly unique. They don't take insurance but if you calculate…read morehow much glasses cost at other places with the insurance coverage, the glasses and lenses here end up costing exactly the same. I have very high prescription with progressives and my glasses were made perfectly the first time. Wonderful.

Sprockets did a wonderful job printing the names and applying patches to our Los Gatos Little…read moreLeague Baseball jerseys. They took great care to ensure everything was current and had a fast turn around time.

Nice little store with a lot to look at. Customer service was wonderful. Katy helped me out. Her…read moresmile and kindness will definitely bring me back to the store. Sprockets Silicon Valley is lucky to have Katy as an employee. 10

Does excellent work and is very personable! Shop is very accessible and the owner is very happy to…read morehelp find what you need.

Your archetypical "small, friendly, local business" run by super sweet couple Janelle and Sal…read more I came in because I got a pair of glasses secondhand, but they were missing a screw. After a few minutes of digging in the parts bin, they found me one that worked, and installed it too, no charge! Thanks Sal and Janelle, you two rock.

Whoever came up with this business is an absolute genius!…read more I had two glasses that I had broken the frame and thought that was it. I really liked them and one was a very expensive frame. While at my optometrist I was recommended Vision Eyeglass Repair at 1144 S Winchester Blvd, Ste D, San Jose, CA 95128 Upon arrival, I found parking to be a bit challenging as this is a house. There is good ADA parking on the driveway. All business is done through a modified front wood door with an access window cut into it. The grounds are kept very clean and the business appears to be run by an older man and woman. I had a short wait, as there were two customers ahead of me. I learned that he tries to repair while you wait. The lady assured me he would be with me soon. Five minutes later I met the gentleman and showed him my broken glasses. He told me they could be repaired but involved repairing the hinges and other items. He gave me a price quote-which I felt was very fair considering the damage. I paid up front (they do take credit cards) and I told him he could have them for a few days. I came back a few days later and the glasses looked great. The lenses were clean, nothing was loose, the repairs looked great! I was so happy-that's why im doing this review. I HIGHLY RECOMMEND this business!

There is a reason this wonderful business gets a five star review! They are friendly, helpful, and…read morefixed my problem other places couldn't! I was looking for a place to replace my lens on my pair of sunglasses. All of the businesses I went to either couldn't do it or ruined my frames trying to do it. Vision eyeglass repair was able to fix my frame AND put the lens in within a few hours! I would definitely recommend this business for eyeglass repair. Note BRING CASH. I don't think they take card.

I had a great experience at LensCrafters. From the moment I walked in, the service was professional…read moreand welcoming. I especially want to highlight Kamilo, who truly made a difference. He provided exceptional service, was always willing to help, answered all my questions, and made sure everything was perfect. He went above and beyond my expectations with his friendliness, knowledge, and dedication. I will definitely be coming back and highly recommend this location to anyone looking for top-quality service.

4 stars for Gabriel for his patience in backtracking my mom's new progressives into 3 separate…read moreglasses (distance, reading, sunglasses distance.) He spent about an hour with me and gave credits for the price difference. 1 star unfortunately for Dr. Nguyen in working with the older generation or people who get confused easily in eye exams. My mom felt berated and "dumb" in not being able to tell the difference between certain numbers and its vision difference. I can understand the frustration the Dr. might experience, however, a professional and patient attitude is the only appropriate approach in those situations while working with the public.

Dr. Cheung is a fantastic doctor. I've been seeing him for a few years now and he recently helped…read moreme get new glasses to help correct a minor stigmatism. Now it's much easier for me to drive at night. I've also brought my young son in to see him for regular check-ups and he's great with him. I highly recommend Dr. Cheung and his team at Eye Contact Optometry.

I have been a customer of Eye Contact Optometry since the late 1990s, starting with Dr. Vandenberg…read moreand then Dr. Cheung. The service provider is top notch and the selection of eyewear is nicely curated. A special shout out to Ed Boxer who ensures that every fit exceptional and who runs the office impeccably.

My mom had a great experience with Dr. Amy Chi. She is at retirement age and went in for a routine…read moreeye exam after not seeing an eye doctor for many years, assuming her vision was fine. Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease. She left feeling like she had an "upgrade" in her vision with her new lenses. I would definitely recommend Dr. Amy Chi to anyone considering an eye exam.

When I arrived at the store/office today, I was exhausted and said I needed to sit down. Erica N,…read moreone of the opticians, immediately offered me a seat at a small desk and pulled several pairs of frames for me based on a minimum amount of information. She kept pulling frames for me until I found a pair I really liked. I thought her customer service skills were excellent and she was very helpful regarding insurance, pricing, etc., even printing out for me a copy of the insurance plan I have. Superior service. I highly recommend this place.