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    Opulence Detail

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Big Penny Carwash - 11/10/24 Vacuum time

    Big Penny Carwash

    (697 reviews)

    comp from Toyota they won't be giving cards anymore…read more Big penny car wash was amazing. Cleaned car perfectly. Will be making this my number one car wash. They were able to get off the tough spots of dirt. Staff was super friendly! Def recommend!!

    I'm a regular here. We have their monthly "membership" for our cars. One being a Tesla. My first…read moretime, when we first got the car (it's now almost 3 years old) it was a bit tricky getting the car into neutral being a non electric car owner for 30 years. However, after that-No issues. Till today. I usually wear my seatbelt while going through (this is important to note) and wipe down my car. This time I didn't and didn't think anything. I was cleaning and the car kept going into Park. The older man at the entrance of the car wash was yelling at me to keep it in Neutral. I was telling him it was but that I think the machine is doing something g to put the car in Park. I got it heck into Neutral and he started it again. Same thing-Went not even a full tire rotation in the car wash and boom, Park. Now he throws down the water hose he had on his hand, slams on the emergency shut off and starts talking ish under his breath. I open my door and ask for someone (else) to help. Sorry sir, yo entiendo! Rude. I tell him again, I'm not doing anything. Another man comes (he's shorter and younger and always VERY nice when I'm here) and he tells me it's cause I opened the door. I said no. It did it before that and I wasn't going anything to the car. I said come inside with me. He said, don't worry. Then he said are you moving. I said, yes. I always do. Then he said your seatbelt! I said, what about it. He told me when you take it off and move, the car will do that. I said ohhhh. Thanks! They restarted and in fact, if you have your seatbelt on and move-No big deal. But take it off and-You can't move if your car will auto Park. That older man was plain ol rude and not cool. If I was a younger person, that would've made me freak out and possibly cry. Be better.

    Buff-n-Shine Express Car Wash - Roof rack bent out of place

    Buff-n-Shine Express Car Wash

    (172 reviews)

    I went in there today to get my truck washed. I normally get the $20 or more. I noticed that my…read moretires were about halfway. I asked the young gentleman what I saw in my tires, and he said, "Don't worry, when you park." I'll go out there and brush again. A young lady was talking to the young man, and I'm thinking I got the young man in trouble. I went and spoke to the lady and asked her whether I had gotten this young man into trouble. I told her about my situation, and she was so kind and sweet, and she said, " Oh no, we provide the best service we can which really made my day. I asked all my friends about this car wash cause I've been coming here for several years.

    CROOKED THIEVES. DANGER TO CUSTOMERS. Beware! This is a corrupt establishment. STAY AWAY AT ALL…read moreCOSTS IF YOU VALUE YOUR MONEY, TIME AND SAFETY. UNBELIEVABLY NEGLIGENT! It is no wonder these self service car washes pop up all over Whittier. Business owners take no responsibility for any damage to cars (which apparently there are several from what these employees shared with me). First off, the attendant did not know what he was doing from the start. He didn't even give me my premium wash supplies (which I paid for) so I figured he was new. I sensed something was wrong as soon as my car began its wash on the tunnel track. I felt dizzy as if the car was shaking. All of a sudden the car gets stuck. I was terrified I could get injured or possibly rear ended. It felt like being stuck in an elevator. Same attendant who misguided my car at the start came to take a look then ran for someone else. By the look on his face I could tell there was something seriously wrong. "Esteban" came by to take a look and held my steering wheel as he and I steered my car with great force onto the track. It was super noisy to get the car into place. At this point it appeared it was never on the track in the first place, I would have definitely heard the car pop off. As he and I were both steering, I heard a loud pop and a crushing sound. It turns out my tire got sliced and the bumper, ripped off. Esteban claimed from the start of my conversation with him that I drove my car off the track at the beginning of the wash. How in the world could I have done that if it took him and I a great deal of effort to get the car on the track and it was noisy as heck? The car's position was crooked and off kilter to begin with. He then claimed by holding the steering wheel I was responsible for the misalignment. Drove out of the tunnel and surveyed the damage. All Esteban offered was for me to call Roadside Assistance and for the car wash manager to call me back which they never did. He said they would review the camera footage but I have yet to hear back. Their employee at the top of the line up is completely responsible for misguiding my car and utterly negligent in failing to ensure it was situated in the correct manner. I filled out an incident report and there is NO CONTACT NAME, INFORMATION NOR DAMAGE POLICY ON THE FORM. I went to look for Esteban and he conveniently left for the day. "Charlie" then came to take a look at the ripped bumper and said he would come back to film the damage but never did. All they have working on site are a bunch of young kids with no regard for safety or customer satisfaction. Sadly there will be a time in which they'll encounter a safety issue worse than mine and they won't have the capacity on site to handle it. Worst experience ever. The kind roadside assistance agent from the awesome Brea Tow analyzed the tire and stated that because the tire was steered onto the track, a huge tear formed and blew out the tire. The movement of both employee Esteban and I steering caused the back bumper to collapse. All this to say I'm out of pocket for the autobody work to and tire replacement at the hands of this lousy company.

    Opulence Detail - auto_detailing - Updated June 2026

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