I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

We have relied on NIA for our policies for several years, I highly recommend the office because of…read morethe attention to detail on what I need, explanation of coverage, plus the personal touch is very much appreciated I've been traveling, drove to Chicago, we needed to make changes and update my insurance cards, Ms Felix was able to do this same day, within the hour via email and text, saved us from a very uncomfortable trip Thank you Neighborhood Insurance for all your personal touches and professionalism

I met Rosie and Martin a few years ago, when they were kind enough to support my girls soccer club…read more They have a great program that gives back to the community. I have since reached out to them for guidance when it comes to insurance needs. Martin and Rosie are very knowledgeable about insurance, will be upfront with their clients and prospective clients and genuinely care for your best interest. You are not a number to them, you are part of their neighborhood and take care of you as such. You can always count on this dynamic duo to be present and engaged in our community. You are in great hands with the Neighborhood Insurance team.

Some years later, and still 5 stars…read more.. I was recently the victim of a hit-and-run. I called State Farm customer service thinking it might be covered by my policy because it was similar to another accident from many years ago which was covered. I was mistaken. (I must have changed my coverage since then!) Mark called and emailed me a few days later to make sure I was not hurt, to explain why my current policy did not cover the accident, and to give me some advice on making a claim against the other party, as well as to remind me to file the required SR-1 form with the DMV. (Though I had filed the form in the past, I had completely forgotten the requirement and would have failed to file it this time without Mark's reminder.) Mark had no real obligation to provide assistance with this non-covered accident, but he did so anyway because he is the rare agent who truly cares about the people to whom he sells insurance. If not for Mark, I would have left State Farm some years ago. I have stayed because of him and I've even recommended him to friends who I knew would appreciate the kind of agent he is. I wouldn't like to leave a review without mentioning Leah and the office staff, each of whom is always kind and helpful in their particular capacity whenever I contact the office.

Leah & Mark are the best. I have been a customer for a long time a wouldn't change a thing. Any…read moretime I have a situation, they are there to help. I truly appreciate their concern, helpfullness & honesty. Thanks for all you do.

It is a lovely office, Karla is very welcoming and answered all my questions. She completed my tax…read morereturn on a timely manner. I called to make an appointment and she accommodated me during lunch time which I appreciate. I've been coming here for 5 years and love I can trust her.

Great service, very professional. Unwilling to cut corners to make a quick buck and get the…read morecustomer in trouble. Reasonable pricing and willing to explain why I don't qualify for certain tax credits and which ones I do.

We worked with Tony to set up a life insurance policy for my wife. The process was very smooth and…read moreTony was very informative and helpful throughout. Highly recommend if you are considering any type of insurance as Adam and his team are very patient and competent in what they do.

Melody was very helpful and knowledgeable. After having to change banks she has helped send the…read moreinfo I needed to set up anew Thank you

I worked directly with Carly, at Roland Gatti Allstate Insurance. Carly was an incredible help to…read moreget my insurance situation sorted out. AAA notified me that it will not renew my home insurance due to fire hazard (who's home in CA isn't in fire hazard zone?). I was with AAA for more than 25 years (home and auto insurance) never had any major claim. Carly, was truly professional, very patient with my dumb questions, and supper helpful to get me the right information, multiple quotes, educate me about insurers' credit rating, and help me get new home insurance, fire insurance, and yes, auto insurance. I truly give a 5-star rating to all aspects of my experience dealing with this office.

Exceptional service and very responsive! Carly is amazing with attention to detail, prompt follow…read moreup and always goes the extra mile to insure our family is taken care of with our insurance needs! Highly recommend!

Good, professional insurance DMV registration services. Junior and the crew take care of you.read more

Liz is absolutely the only person I go to for anything. She has so much knowledge on everything DMV…read morerelated and what she is unsure of, she will jump through hoops to find out. All services you need, she will help you with from plates and stickers, insurance, etc. The absolute value of what she has to offer seems limitless as I haven't hit a wall yet and all pricing is absolutely fair and worth every penny so to all my JDM guys who need help registering or title transfer or whatever for our cars, go to her for it all.

Veronica and her team at OC benefits are extremely supportive and professional. Before my husbands…read morecompany worked with OC benefits, over 10 years ago, i had to deal with other insurance brokers that lacked support. It was always so difficult getting someone to provide answers for any questions. Now, OC benefits will provide direct and knowledgeable answers instead of referring us to go directly to our health care insurance. Dealing directly with big insurance companies can be long and draining. Veronica and Cierra have removed that experience! As soon as OC benefits handled our insurance we experienced a whole other level of excellent customer service. Veronica and Cierra answer questions promptly! They're knowledgeable! They understand families needs! It's impressive to see such a dedicated team. We highly recommend them!

I have been working with OC Benefit Advisors for about 30 years. First, Ron Sellers and I…read morecoordinated our company's annual group health insurance benefits for many years. Then, as time went by, Veronica Pineda took on a larger role at their company, and now, I continue to look to Veronica and other staff members for guidance with my Medicare and Medicare supplement needs, and my son's health insurance needs. In a nutshell, they are the best! They ate professional, knowledgeable, and responsive. And they have a knack for taking a complicated concept (like Medicare!) and explaining it in simple terms. And, no matter how many questions I ask, they never make me feel like I am bothering them; they always provide answers in a timely manner.

This is a good company. Friendly; helpful; and professional. I think what I like most about Barbara…read moreand Ron is they stay on top of my insurance needs. I feel that I want to have proper insurance coverage before there is a problem and these people have always done that for me. I highly recommend them JF

I've been with Ron after moving to California four years now. His team is always responsive, they…read moremake any policy changes a breeze. Every time I call I know it will be quick and straightforward but also that someone friendly is going to pick up the phone.

We have had Farmers (Mariam's office) for the past 6 years & never any issues, always great…read moreservice. However the reason I had to come do this review is because of Bella. She went above and beyond what most people would just ignore for an issue we had that truly caused her extra work. I work with the public & I understand how difficult people can be and I really didn't want to cause her any additional work but she was immediately willing to go the extra mile. I genuinely appreciate you Bella, you made my day today! Thank you!

I had farmers insurance for years without any claims. After 10 years I had one small claim due to a…read morecity power outage, they draped after that! So no I don't line them, they are just happy when they take your money without doing anything .