Brought my dog in at 2:45 on a Monday afternoon for 2 days of a massive allergic reaction. My vet unable to see us until tomorrow & my boy began to vomit so I knew he needed urgent care. The front desk was incredibly welcoming & it was an easy check in. We were put in a room within 10 minutes & the vet tech came in for the initial eval. She was thorough, careful of my sensitive not & listened carefully to our concerns. She let us know the vet would be in momentarily and not even 5 minutes later he came in. He listened to all of my concerns and explained how dogs experience shock with their GI tract so it was good I brought him in once he started vomitting. He recommended labs, x-rays, an anti nausea medication and steroids. I opted for the medications but not labs or X-rays. There was NO pressure at all to include them, but rather just an option given. My boy got his injection & we were out of there in probably 45 minutes tops. Our discharge instructions included his at home Benadryl dosage and schedule, as well as an explanation of severe allergic reactions in dogs. We will definitely be back for our urgent care needs! read more

We took our cat, Anna, to see Dr. Colwill yesterday, and our experience was thoroughly positive! Anna was constipated (for 5 days), and Dr. Colwill took an x-ray of her bowel and then recommended an enema and a subcutaneous fluid injection. We took Anna home, and within two hours she was regular again. Dr. Colwill was a very good listener, a great diagnostician, and he couldn't have been nicer as a person. His staff was equally professional and kind. We feel very lucky to know that Dr. Colwill is available should we ever need emergency care in the future. Five stars for LBAUC, for sure! read more

Due to an unfortunate meal choice our pitbull Junior made we had to rush him on Memorial Day. BEST choice of care we could have picked for our boy. The staff, from front desk all the way back to support staff and then the incredible vet himself were amazing. They were extremely compassionate and kind to Junior and us. We had to leave him there for roughly 6-7 hours for care and upon picking him up at 9:30 pm I knew the moment I interacted again with staff and saw my boy that he had received outstanding care and was in the best place possible with the best people. Thank you to each and every one of you that took care of my boy. I would 100% recommend this office for your veterinary needs and have found the only place I will be bringing our fur babies back to!!! read more

Long Beach Animal Urgent Care - Junior - Veterinarians Near Me - Long Beach, California

My cat is so picky and petty that it seems she starved herself to the point that she was throwing up and hurting her own stomach for days. I took her to Vetco initially and they gave me some medicine to help with the stomach. But after three days, no change and still refusing to eat. Then I found this place. They have their own small parking lot but luckily I had no wait time when I came in. The office is also pretty darn pink and sadly I didn't take any pics of that since I thought I was going to lose my cat at the time. The mood to do so just wasn't there. Prices are also what you can expect from a vet but shouldn't be a problem if you have pet insurance. I was able to use my Care Credit card here too. I should've gone to Dr. Colwill initially being that Vetco didn't even have any imaging tools to get a deeper look at what's going on inside! In this visit the man really looked like he's seen better days... But luckily that didn't affect how he did his job. He gave me more of the same medicine I was given and also a magical ointment that increases the cat's appetite. You rub that inside the cat's ear and suddenly they get mega hungry! That's why I call it magic! This practice also puts a lot of care and attention to detail in what they give out after the visit: pink cloth-bag, folder with discharge instructions, a pink USB thumb drive with the medical records, imaging, etc. Even the business card is fancy metal. Other vets I've been to don't go all out like that with their hand-outs. If they go all out with that I'm confident that the same care and attention is going to be put into the vet visit themselves. And I could say that my perception holds true so far. It's been months since I've been to this vet and I'm happy to say that my Tubby cat is all better and eating like normal. I'm definitely coming again for my pet's future needs. They are open late which is really convenient making it so I don't have to call off work to have my pets taken care of. read more

Long Beach Animal Urgent Care - Imaging - Veterinarians Near Me - Long Beach, California

See all

No problems here. Good staff, and really clean. Also had a security guard for after normal hours. Somewhat pricey, but I had them do every test possible because our cat was pretty weak and beat up from an alley fight. I would prefer to take my animal to our normal vet, but since it was 2am, we didn't have many choices. My vet did review what they did, and said they would have done the same. So basically if you need it done now, you'll pay for it, which is like everything else in the world. read more

Long wait to check in, mostly due to the front desk lady being really disorganized. Long wait to get seen when they appeared not too busy. Don't recommend. read more

Dr. Colwill and his team were incredibly kind and patient when we visited their urgent care to make the difficult decision to put our 16-year-old Chihuahua to sleep. Dr. Colwill took the time to clearly explain our options and guided us toward an informed and compassionate choice. He allowed us as much time as we needed with our dog before the procedure and was empathetic throughout the entire process. The clinic even followed up with a thoughtful card in the mail. I highly recommend this clinic. read more

I had such a great experience at Long Beach Animal Urgent Care tonight. My fur baby jumped off the couch and landed wrong on his arm, he was limping and crying in pain, and I was terrified he might've broken something. I found this clinic on Yelp and was so relieved to see they were open later in the evening. From the moment we walked in, I noticed how clean and well-maintained the place was! it even smelled clean, which is rare for a vet's office! We were seen pretty quickly, and every staff member we interacted with was amazing. The receptionist (I didn't catch her name) was so kind and welcoming. she genuinely seemed happy to be there on a Tuesday night, which made a stressful moment feel a lot lighter. The vet tech, Amber, was so gentle while checking my baby's vitals, and Dr. Colwin was absolutely wonderful. He came in with such a calm presence and handled everything with care and professionalism. You can tell he's incredibly knowledgeable and truly cares about animals. I also appreciated that they weren't pushy about treatment options but just suggested what they thought was best. I think we will be making this his home vet. Thank you team for your help ! read more

Long Beach Animal Urgent Care - Pink bag the meds came in! - Veterinarians Near Me - Long Beach, California

Yesterday was the second time I have had to use LB Animal Urgent Care and my second experience was as good as the first. First time with a large dog and second with a cat. My regular vet was booked and as the animals needed immediate care, I was referred to this facility. I have been very pleased with everything here both times. I highly recommend for your urgent care needs. The place is very clean. The front desk staff, technician and veterinarian are all very kind, calm and attentive. The cost for urgent care services both times was reasonable and lower than what I expected. They itemized costs, educated me on the medication options, answered my questions and respected my choices. They did not try to up-sell me on additional services, etc. They will send a report to your main veterinarian regarding the visit & treatment, etc., and suggest you follow-up with your main vet, as well. This is walk-in only (website is incorrect) and both times we were seen right away. There is a small, easy access parking lot behind the building - the office entrance is in parking area. Their hours are Noon-10pm, Monday-Friday - per website. read more

I absolutely love this clinic. I have lived in Long Beach since 2016 and I have had a total of four dogs, no actually six dogs, and two cats have lived here. I have been around the vet scene in Long Beach. This is by far my favorite place. It's beautifully decorated, the staff are friendly and the doctor is just amazing. Every time I go, there is not a wait, I get right in, and they offer me compassionate, reasonably priced care that is unrivaled in Long Beach. Currently, I am taking my cat bean, who is positive for feline leukemia, infer treatment, and they are just wonderful. I don't get the feeling that they're trying to make a quick buck off of me, rather I feel like they are genuinely interested in my pet's wellbeing. I have gone to some bougie vets in Long Beach Beach, I won't mention names, that offer a boutique experience and I find this facility to offer by far superior care. There is nowhere else I would go in Long Beach. read more

My experience with Dr. Colwill was great. I took my girl in for an emergency, she suddenly collapsed and her legs stopped working. Dr. Colwill was patient, listened, and explained things very thoroughly. Unfortunately, the Dr. had an incidental finding with my girl, so the appointment took a turn for the worse. But Dr. Colwill explained it with such sympathy and I didn't feel pressured into anything which is such a breath of fresh air. Emergency vets are typically just out for your money, but I didn't feel that way here. Very clean facility, and great staff as well. Thank you Dr. Colwill for your help with my baby. read more

Super kind and helpful staff. Had a health scare with my puppy and they were very attentive and quick to see us. Doctor even called the next day to check up on Obi. Definitely recommend. read more

From the very start we knew it wouldn't be a good prognosis as we rushed my baby boy to an urgent care where they couldn't see him and referred us here, as we arrived they were quick to help me and assisted me putting my baby boy Rocky in a gurney, the doctor ran tests quickly and gave us the prognosis, he was attentive to our feelings very compassionate and I could tell it hurt him Giving us the bad news, we were never rushed one bit they allowed us to take all the time we needed and were so compassionate. I even received a sympathy card in the mail signed by Dr. Colwill and the team, something they didn't have to do but was so nice of them to do so, like I said they all showed so much sympathy and they have my gratitude for helping me and my family in such a difficult time. read more

Long Beach Animal Urgent Care - Very grateful for the sympathy card Dr. Colwill and the team Sent us. - Veterinarians Near Me - Long Beach, California

The Long Beach Animal Urgent Care was so helpful I have nothing but great things to say about this place. I had an emergency with my cat at 7pm and rushed here. They quickly took him in and started treating him. The treatment my cat got was great and the doctor was great. He explained everything that was happening to my cat and what the next steps would be for his care. read more

setting aside the fact that even with drivetime, i was back home within an hour of leaving, dr. colwill is my new favorite person on the planet. he might be the only reason my little guy has even a sliver of hope of surviving the terrible diagnosis dr. colwill gave (clearly delivering it with sadness and regret) - and not only did he deliver the news in the kindest way possible, but he left me armed with tools i wouldn't have otherwise known i needed. i will never take my pets to any other animal emergency clinic in this city. read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

If anyone is looking for an urgent care long beach animal urgent care is wonderful Olive Martini was treated with such care. This was our second visit. The staff is wonderful over the phone and in person. The vet is compassionate and thorough, answers all questions and makes you feel heard. So glad to have found them in the neighborhood! read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

See all

I brought my dog for a wellness check after she swallowed bits of her toy. The staff was friendly, and the pricing was fair. My dog had her shot; I saw some small bleeding but thought nothing of it and took her home without incident. However, my dog had complications 1 1/2 days later, developing an active inflammation, bruising and infection on her injection site. I relayed my concerns about where they had administered the shot, but unfortunately, they had no answer on the site of administration and advised me to return for another exam with additional fees because they considered it a different issue. I understood their perspective, but my dog had an adverse reaction and I wanted it examined on their behalf. However, they wanted additional money for an exam, so I took her to another vet for an emergency procedure read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

See all

Had the best experience last night with the Dr. and techs at LB Animal Urgent Care. After waiting nearly 2.5 hours at another facility and not being seen or even evaluated (my pup swallowed a whole duck foot) I began to worry about the foot shifting and possibly perforating his gut. I called Long Beach and they were able to take us in. We were seen immediately and evaluated timely. Dr. Cowill put my mind at ease and was super easy to talk with. He gave me 3 options for treatment and I never felt rushed or pressured. I feel that my pup was in great hands. After completing the treatment, my pup came bounding back into the room happy as can be. From the desk check in, through the visit, treatment and check out, Long Beach Animal Urgent Care was great to work with. The techs are kind and friendly and the front desk operator was awesome and explained the paperwork very well. Hoping that we won't have any emergencies any time soon, but if we do, we'll definitely return. Thank you all for taking care of my Gator baby. read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

DO NOT TAKE YOUR ANIMAL HERE!!!!! I got home from work on Tuesday night and noticed my poor baby (cat) had peed blood on a plastic bag. I immediately went into panic mode. I called a bunch of placed that wanted to charge me $200+ dollars just for a consultation. I finally ran across this place, and they were charging $99 for a consultation. So, I decided that was the lowest that I would find and I needed to get him in ASAP. I arrive and immediately felt rushed.... I was instructed to fill out a form and and just shoved in a room. The doctor came in and said "so what is the problem" and i explain to him the concern.... he then cuts me off and said your cat has Feline Idiopathic Cystitis (FIC)....feels his belly and then went on to explain if i don't get him help as soon as possible he will become blocked and will need surgery...... he said i will be back with a quote (the conversation took less then 5 minutes) i wasn't able to get any questions in at all... he looked annoyed when i even tried. The assistant comes back in and shows me the quote for 2 options..... They wanted to charge me $2,000+ to do a urine sample (price also included the $99 consultation- and this didn't include the medication he was going to prescribe to me.) I could not afford the $2,000 and let his assistant know that.... She then came back and said well if u cant do that then the dr will just send you home with 3 medications..... i said ok the total for the 3 were $500.00+ (mind you... they were all pain meds... not any of the 3 medications were an ANTIBIOTIC which common sense should have been the first thing given). I left feeling so uneasy. I get home and gave my poor baby the medication.... 3 days had passed, and nothing was getting better in all honesty i feel it was making it worse. he wasn't drinking water or eating his dry food and rarely ate his wet food. I then called my normal vet and explained what's going on and they were all booked, but since my cats condition was a potential life threatening issue they squeezed me in.... I went to my normal vet and gave my doctor the medication that this place prescribed and he said "they are all the same... your cat never should have been given that" I was so upset... my dr then took a urine sample, and gave me 2 medications (one to relax the muscles so he doesn't have to strain himself to try and pee and then he gave me an ANTIBIOTIC... thank goodness (all of that was $175.00) I'm hoping this helps my cat as well which I know it will because already he has been drinking his water like never before and eating more of his wet and some dry food). My poor baby was given something that never should have been prescribed to him and was all loopy and drugged up :( Please do your research!!!!!! I will NEVER ever take my cat to this place again. read more

I was referred to this hospital from another veterinarian that was fully booked. My mother and I found an ill kitten. We bathed her and removed as many fleas as we could, she walked minimally throughout the day unable to eat or drink she rapidly became lethargic. This place takes *walk-in,* as of now. So without hesitancy I came rushing in in hopes Lunes could make it as she went into cardiac arrest right before I arrived into the parking lot. The staff worked rapidly and took her in distress immediately performing CPR and intubation upon request. High stress will result in impulse decisions. Dr. Colwill and the vet tech listened to us and showed empathy despite us trying to save Lunes from life or death. We declined further resuscitation as he educated us on her critical condition, the odds were against her. Lunes did not make it, but Dr. Colwill and his staff did provide humane care. We were able to recover her body, and provide Lunes with a dignified burial. I will definitely choose this location for urgent care needs. I thought the price was reasonable for the urgent/emergency care that was provided. The price for initial exam $99 CPR (for a certain allotted time) and intubation another $99 *There is only ONE entry/exit into the parking lot around the corner. Drive cautiously in because it is narrow. *The waiting area, treatment rooms, restroom, and equipment are new and clean. ***prices can change with time and interventions provided, so take this as a GENERAL ESTIMATE ONLY*** Please allow Dr. Colwill the ability to grow in his profession. There is a lot at stake for a doctor to take full responsibility during urgent/emergency events, and he is crafting his skill in how to best present his knowledge with compassionate humane care to you and your sentient animal. Hold space for your experience, and empathy toward professionals in healthcare. We are also humans experiencing and learning through trauma. read more

Long Beach Animal Urgent Care - Baby Lunes crossed the rainbow bridge - Veterinarians Near Me - Long Beach, California

I'm so happy I came to Dr.Colwill, he & his staff were amazing & helped my puppy with hypoglycemia, he's doing 100x better and i couldn't be more thankful!!! read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

Wow. They are so efficient and great here! My senior pup had a seizure, I called ahead of time to make sure this was an emergency vet, I told them my situation and they told me to come. I was greeted at the front and I told the front desk lady that I was the one who called about my dog having a seizure. She intercomed the vet techs right away about my dog with the seizure, they came out right away. We weighed her and they asked for my consent for a few things so there were no hidden fees, everything was laid out on the table. They took her back and started working on her. They led me to a private room and it did not take that long for the doctor to come and talk to me. He gave me options and explained everything thoroughly. They took great care of my bubs and I'm very happy that I took her here. I definitely recommend coming here for any emergencies or urgent matters! read more

Took my furry baby Boo due to getting her left thoracic limb fracture while jumping on the sofa. She was in pain and bleeding. Search online for places opened after 6 pm. I'm glad we found them. The staff is friendly and kind. Thank you for taking care of my furry baby Boo. read more

See all

I found a tiny kitten on my driveway. I tried to care for it for three days but she clearly needed medical care. I took her to the only vet I could find open late. I wanted to give her a chance to get better but didn't want to spend too much either. The doctor understood and gave me options. He listened and gave his recommendation. She was doing better but two weeks later she got diarrhea and would not eat. I went back and she tested positive for Parvo. The doctor and staff again were caring and provided their recommendations. It's been two months now and I can say she's survived it. I followed the instructions diligently and she joined the family. Thank you! read more

Long Beach Animal Urgent Care - Veterinarians Near Me - Long Beach, California

See all

Everything about the urgent care clinic was great. The front staff & vet techs were so nice and understanding. The building was adorable and all the details well thought out. The vet was obviously the best part. Making a stressful situation less so by his compassion, thorough explanations, going above to help get our baby the best care possible. It was obvious he cared about the animals as well as the humans. If possible I'd give him 10 stars. read more

I came to write a review for my visit right now, and I want to address Karen's review below. Karen, it sounds like you went to an animal urgent care to ASK if your dog needed urgent care and wanted an answer without accepting any testing for the doctor to tell you what might be wrong. Take your review down, it sounds ridiculous. My dog is here now. I was waiting and a pug in bad condition was brought in, the receptionist radioed to the back "dog in distress" and the vet tech came and snatched that dog back within 5 seconds and they started life saving care on it. She immediately understood priority and called a code. While I didn't wish my own dog to wait, I was appreciative how that was handled because if my dog is in life threatening condition I know I can come here and be treated as a true emergency center! That set them back a couple hours and they allowed me to go back home with my dog and get a call when my room was available. The dog survived as far as I know when I left. Anyway, I came back and the vet tech took vitals quickly while being very caring to my dog, and the doctor was nice and straight to the point. My dog has blood in her doody and is acting lazy so he explained the things it could mean all the way from nearly nothing to cancer and ulcers but there would be no way to know without tests. He recommended blood work and X-rays. Of course I accepted and I am awaiting the results. He informed me if nothing abnormal comes back, I could do an ultrasound at the regular vet if her poos do not return to normal soon. This is a great place to bring your pet in my opinion. read more

Though the vet provided all the necessary tests and prognosis, I give 2 stars for the lack of empathy when telling me the bad news that my cat suddenly is very sick and needs to be put down. Maybe the vet had a bad day that day or maybe this is his usual cold and dry manner of delivering bad news but it was not the way to tell someone your best friend needs to die. It might be just another Tuesday for them, but it wasn't to me. I needed more explanations, I needed to understand why he was so sick, I needed more compassion and empathy. I left to emergency care to get what I needed, I paid more money in the end but it didn't matter. To the Vet: When a person is suffering and about to lose someone they love so much, please step out of your clinical role and step into just being human. read more

We brought our dog in and thankfully there was barely any wait. We called ahead to another vet and they wouldn't give us a wait time over the phone. The front desk staff at Animal Urgent Care was very nice and helpful and the waiting room was clean, and pink!! Dr. Colwill is a great vet. He knew what was wrong with my dog within 5 minutes. He was very thoughtful and spent all the time we needed with him. We were in an out within an hour for an emergency. Hopefully we won't ever need to be back, but if we do, we are going to Dr. Colwill!! read more

I brought my dog French Bulldog Waylon in, due to him having Lethargy, Lack of Appetite and a High Fever. Dr. Colwell and the vet Tech Sarah were so attentive and amazing with Waylon. Dr. Colwell was so thorough, straight to the point but also very detailed, in his approach. I loved how I was able to come into the room with Waylon and they communicated every finding and step along the way. Rather than being separated from your pet for hours, not knowing what is going on. The Dr. and Tech were very honest and laid out a Conservative treatment plan along with a more aggressive plan and allowed you to choose based on their professional opinions. As for the Urgent Care itself: The place was clean, smelled amazing and was super inviting. The interior was very nice and you can tell there is a lot of thought that went into the design. They are very detail oriented with their services and with their building. They stay in theme, even down to the pink toilet paper & pink staples. It's the minor details that can make the biggest difference. Waylon is at home resting & recovering from a painful back. His fever has since subsided and he is also eating again. He still does not feel 100% but I can tell he is on the road to recovery. I am so happy to have this amazing place for my rescue Frenchie Family. Having Frenchie's, especially rescues can demand a lot all around, but having a trusted veterinarian at the ready, is a must for this breed. Thank you again Dr. Colwell, Sarah & Team for taking such great care of Waylon. read more

Worst experience ever. Staff are laughing, talking loudly, eating at the desk, and having a blast while pet parents are grieving, nervous, concerned, and emotional about the health of our pet. One front desk member has no emotions and no customer service related experience. Cold person. These ppl are hiding something from public. There are too many cameras, very paranoid staff. Took over 4 hours, and they did nothing to help my baby. Absolutely nothing. read more

My miniature poodle fractured his leg took him here as a walk-in. They took X-rays, and put a splint & cast on him. Brought him back so the cast could be removed with no problems. Staff was welcoming. Facility was clean! I really do recommend this place. Thankyou! read more

Dr Colwill and his staff are amazing! They were very patient and understanding with my dog. I could not get an appointment sooner with my personal vet so I was told there was a new animal urgent care nearby! I'm glad I went here and got the help my dog needs. I highly recommend coming here for any immediate help! read more

Long Beach Animal Urgent Care - Happy hippo - Veterinarians Near Me - Long Beach, California

these guys are a great addition to the neighborhood! our 6Mo old shepard has a broken leg, and out of nowhere she started to frantically pull at the "cast" around her paw. We knew something was wrong so we cut away the tape around the paw to find that our vet had used a plastic splint with next to no padding, and the plastic had dug into her paw causing a really really bad open wound. we needed to get her help (and we were definitely not going back to our vet) so we found LB Urgent care. the whole staff was great. I watched a few patients come and go and they clearly treat everyone with kindness and care. the doctor was fantastic. our situation was pretty bad and the doc really showed knowledge and care in dealing with our pup, quickly gaining our trust. It's never easy dealing with pets in need of medical care, let alone in emergency situations. having a vet you can trust to give your pet the care they urgently need is a godsend. we're very happy to know these guys are now here! Highly recommend! read more

Long Beach Animal Urgent Care - Our pup w/ a fresh new cast resting at home after a long day. - Veterinarians Near Me - Long Beach, California

I had to take my cat in this week, and I was in and out in less than 2 hours! The place is clean and the staff was friendly. Dr. Colwill was very nice and took time to answer my questions. He has since followed up with test results and to follow up on my kittys health! If you need to go to urgent care for your pet in Long Beach, I definitely recommend this place! read more

What an amazing team. Thank you for your empathy and understanding as we made the decision to put cookie to rest. Your sense of caring is seen in your work. read more

Dr. Colwell is the only vet I've encountered in SoCal who conducts a thorough evaluation. He was able to diagnose dog with an accurate diagnosis in addition to providing quality treatment. I highly recommend this clinic for walk ins - prices are also more than fair! We will definitely be coming back here. read more

Adding this review from my google so others can be aware. Please take the time to read the bad reviews, I wish I had before going here! I was referred out from my regular amazing vet who was booked up for a walk in. Agreeing with another person down below who said all this place did was feel your pet up and charge a bill. ANYWAYS: This place is weird and I'm surprised to see the good reviews. The front desk staff both looked liked they hated being there and could barely muster up a smile or hello, very monotone demeanor which is distressing when your pet is in crisis. Colwill seemed unconcerned with our pets issue and brushed it off as THC poisoning and didn't care to hear anything else about what we might think was happening. He got defensive when we showed him a photo of what our dog ate which looked animal like(could have been a rat/rat poison) And acted like it was the biggest inconvenience to answer any more of our questions. He was so rude and dismissive , my husband and I left feeling jaded and at a loss for words. Our normal vet is extremely thoughtful and are sure to ask us if we have any more concerns and takes the time to listen, so we were shocked when this man had no desire to put us at ease. When they brought our dog back they took our leash and we had to knock on their door to get it back. Our dog also peed out of fear and instead of Colwill letting us know she had peed he just said "Oh your dogs scared of being picked up", yea because she's an animal who is in distress and has never seen you? I had to ask if she peed because she smelled awful, they didn't even have the common courtesy to let us know. I also caught Colwill checking out my husband when he should have been taking my dogs vitals and looking at her! So bizarre. Overall this place seems more concerned with their aesthetic than care for animals. Everyone was very cold, it's like if a wannabe instagram influencer opened up a vet for photo ops. Take your animals to Primary Care Animal Hospital, they actually care about your pets and treat them as their own with enthusiasm and love. Two things this place is severely lacking. read more

Absolutely amazing experience here. There was no wait whatsoever even as a walk in patient for my sick pup. Dr. Colwell was extremely understanding and explained everything so well. The cost and care is unbeatable here. read more

Friendly caring staff. Excellent communication and took great care of my fur baby when he was sick. Dr. Colwill didn't try and overcharge or do unnecessary testing. When my cat needed to go to an overnight ER he moved mountains to make that transfer happen. read more

I took my 13 year old Golden retriever (Buddy) in, knowing that his prognosis was not going to be good.From the moment of arrival to the end.The staff at LBUCC took great care of Buddy and our family. The staff came out to our car to gurney Buddy in as he couldn't walk. Dr. Colwill came in a went over all of his results with us. Unfortunately, we had to make the hardest decision ever. The staff showed so much empathy, specially with my daughters. As they were present during this hard time. They gave us our space, made buddy very comfortable and allowed us to spend the last moments with Buddy a total of 5hrs before he passed.Dr Colwill explained every step and every medication that was administered. We did not felt rushed or pressured at all. Samantha came in a gave my daughters Hershey's kisses to send off our Buddy with a sweet treat. To this day my daughters 12 & 7 yrs will forever hold that as a memory. To our surprise with heavy hearts and grieving the passing of our Buddy.About a week later,we received a beautiful card in the mail, which helped put a smile on my daughter's face again. We also received Buddy's paw print right in time. Just like what the staff had told us. I highly, highly recommend this UCC if you have any furry family members needing care. The best care and experience ever! read more

See all