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    Orange County Honda Kawasaki

    3.9 (128 reviews)
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    Services - Orange County Honda Kawasaki

    Motorcycle repair

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    Brandon M.

    I have been coming to this dealer for the last few years since their part guys can get almost anything and everything. Jeff, Dwayne, and the tall skinny guy (I forgot his name) have been the friendliest and most helpful guys at a dealership that I have ever worked with. After having a little accident with my 2015 zx6r, I needed to get an estimate of the damages for insurance. I usually do all my own maintenance and work as I hear too many horror stories of issues at shops/dealers. Knowing how perfect the service has been at OC Honda Kawasaki, I felt it was a safe spot to get my estimate. I met the shop manager Steve. A quiet, straight to the point guy at first. Took my bike in and said they will reach out. Around the same time, they apparently had some shop staffing issues, which was slowing their work turn over. Steve did a great job keeping up with me on their progress, and in just a few days he put together a beautiful estimate for my insurance. Steve is extremely knowledgeable with motorcycles and clearly knows how the claim process works. He told me it would be a semi-drawn out process, but they are here to help. I look forward to continuous visits here for parts and repairs... Took my bike home yesterday, waiting on insurance now.

    Steve did a Awesome repair on my motorcycle that no one else would touch. Some feel he is a little short on conversation-but he is to the point. After owning 11 motorcycles in my life and dealing with other dealers I find him a exceptional Service Manger. My last experience with a Mega dealer who knocked out all the little guys was a Nightmare.

    Me and my 2018 Gold Wing

    Steve is a first class mechanic, and he's provided excellent service on my bikes for 15 years. I've moved from OC to San Diego, but I still won't let anyone else touch my babies! Jeff has also been an awesome parts guy. He's always looking for ways to save me money. OC Honda is the best shop in So Cal.

    Oil spot under the bike

    So we did a first service for my husband's bike - 600 miles. It seemed to be simple enough and we made the appointment. We asked several questions of Oscar and he was very non-comital and we never got a straight answer. When we came to pick up the bike, nobody was at the counters and the sign at service said to press the button - which we did. We waited and waited and nobody came. Eventually there was a sales guy in the other side ringing something up. He eventually got on the intercom and told service to come to the counter. When Oscar came, he asked if we paid yet - unmmm hello - this was out first tine here and the other guy could have asked us what we needed and tell us to pay first. We were never told to go to the other counter first. We dropped it off in service so we were going to pick it up in service. The next day after the service - we noticed oil under the bike. Never leaked before. I called and left a message on their voicemail as they were not open yet. I waited for some time - a week now - no response what so ever. We fixed the leak ourselves but I guess once you paid them - they have no desire to follow up on any issues - answer voicemails etc. I initially thought they were going to be ok but I guess we aren't going back to this place. Not to mention - we drove from Huntington Beach to do this bad service.

    Receipt from shop.

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    1 year ago

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    1 year ago

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    9 months ago

    Business owner information

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    Philip K.

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    4 months ago

    Worst dealer I've ever dealt with push you out the door without even a thank you and never contact you when they say they will

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    Page 1 of 4

    Ask the Community - Orange County Honda Kawasaki

    Review Highlights - Orange County Honda Kawasaki

    Steve is extremely knowledgeable with motorcycles and clearly knows how the claim process works.

    Mentioned in 25 reviews

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    Freedom Cycles

    Freedom Cycles

    3.9
    (33 reviews)

    4yrs and roughly $5 grand later... and nothing. Still left on the back of a tow truck. Yes it was…read moreat the beginning of covid, ok cool, we understand. Family member had health, ok cool, we understand. But to leave like this with no real answers or a rideable bike. Sad. This place sux. Even at the very end the owner couldn't tell us wut was done. Brakes done? Well we decided not to do them because the bike wasn't gone be ridden... the minute later, yeah the brakes and tires were done. I wudn't recommend this place to an enemy. We went in thinking we were dealing with a reputable place and with a man that had some dignity... nope. Anyway... don't go here.

    THE WORST PURCHASE EVER. I purchased the "2003 Harley…read moreDavidson "Street Glide Look" Electra Glide Ultra Classic", We were promised a "Top Notch Custom Running Bike" We were told it is "Bullet Proof". The "OWNERS" personal bike. Biggest piece of crap. Still not running. On the first day ride home: ' Rear brake failure ' Weld for shift linkage broke, unable to shift bike. ' Starter and ground wire loose, sparks welding bolt - locked. Later Failures: ' Clutch master cylinder wore out, leaking. Which led to next bullet point. ' Pro One clutch actuator failure. ' BLD belt drive front crankshaft nut loose, started stripping drive splines. Other notes: ' 2 years lacking registration that I had to pay for. ' Two different spark plugs. ' Rear brake caliper held on by a grocery wire bag tie. ' fluids mixed and not changed. ' Second seat does not fit. ' Not all "Focal" components, Arc Audio and other audio mixed. ' Ferring destroyed with sticker adhesive. ' Worst paint ever. ' worst wiring ever. ' Some lights not working. ' Lied to about the bike from the beginning. While buying the bike, Devon stated that I should have AAA motorcycle towing. Red flag one. Upon picking up the bike, Devon stated he sold the bike to a friend, and title was not in hand. RED FLAG 1k, i should have walked away. I'M A BIG DUMMY History: My family and I have been visiting Freedom Cycles for at least 16 years. Building a friendship. The first time I saw the owners son's bike, I knew I wanted it. Through these years I thought we had built trust. Well, Obviously, not with the son Devon. When you pay $20,000 for a bike, you expect it to function for many years. It failed in 10 miles. While bleeding the back brakes, the worst looking fluid ever came out. The shifting lever bracket broke at a grocery lot 1/2 mile from home. I had to suicide shift just to get home, I didn't have AAA towing as Devon had foreseen. I had to reweld the linkage and paint. At this point, I can go on and on about Devon and his Devious dealings running his parents business into clown world. And I wish his parents the best, (I really, really do, and miss them). But being a sleazy, crooked used bike dealer isn't the way they wanted their business to be run.

    Motorcycle Tire Center

    Motorcycle Tire Center

    4.4
    (238 reviews)

    I've become a repeat customer here for many reasons, but there are a few that stand out well above…read more Good help is hard to find, and these guys have proven to be masters of the art form, I trust them with all of my portfolio. They have built my customer Turbo Harley Porsche Night Rod from the ground up, and improvised at every obstacle to create an amazing machine. They also installed the 330mm wide tire on this bike and it's always admired at every supercar or motorcycle event. Next they built my Naturally Aspirated Harley Night Rod Porsche, improvising with the ape hangers, rear view mirrors and heat shrinking around all cables and wires to creatively create a show quality product. They have also implemented wireless phone, charging holders, strategically. Next up, they will be applying their master craftsmanship to install digital temperature sensors, reading the oil and water temperatures across both my Harley bikes, especially the turbo bike. I recently added a carbon fiber, Ducati V4 S and I will continue to use this company as they have proven excellence in the field of motorcycle mechanic perfection.

    Motorcycle Tire Center (MTC) is very unprofessional and incompetent! My 2013 Harley Davidson…read morewouldn't start after a ride. After calling MTC and getting a diagnostic quote from Luke, I had my motorcycle towed to MTC, Luke said I would get a call with the results. After not hearing anything for 3 days, I went to the shop. I was told by the mechanic (Victor) the issue was multiple things. I then was told the ECM could could be the issue. I was told to have my motorcycle towed to my house while waiting for the part to arrive. When the part arrived, I called and spoke with Luke again. I asked to speak with Victor, instead of Victor coming to the phone, he relayed messages through Luke, who knew nothing. I checked my bike for any missing parts before returning to MTC. I found a cross threaded seat bolt, 3 missing batwing bolts, missing battery, and the new thottle by wire part Victor had me purchase was missing. When I got back to MTC Victor had to search for the parts among a collection of pieces & parts. He gave me what he thought might be my parts. I was told he couldn't find my battery, but tried to sell me a new one. I now have my motorcycle in worst condition than before taking it to MOTORCYCLE TIRE CENTER!

    Speed Addicts

    Speed Addicts

    4.1
    (65 reviews)

    Ok.....I've been here several times from over am hour away and everything I've come here, the guys…read morewere patient and did everything to help a person out. Being a new rider can be an intimidating thing when trying to pick the safest gear you can but the guys here know what they sell and know what works best for each persona needs. February I purchased a top of the line Shoei neotec3 helmet with Sena Srl3 ( they installed free ) and it's been a fantastic helmet. Recently my helmet started getting harder and harder to close the modular portion as well as the shield. I called the guys at Speed Addicts and they said to come on down and they would check it out. After the long drive, I got here and as soon as I walked in I was greeted by smiling, friendly people. I explained my concern and immediately Tony and Alex started working on my issues. Within a few minutes they figured out my helmet needed a slight adjustment on the cam gears and just like that, my helmet was back to new condition as far as function. They wouldn't take money so the next best thing is to let everyone know how great the guys here are and how they live up to the reviews and videos online. Thank you Tony and Alex for helping keep me safe.

    Easy to find and parking was not an issue, even with the lot shared with a car wash. The helmet…read morewall looks impressive, but the real issue is actual in-stock inventory. I came in expecting this shop to stand out by having common sizes ready to buy that day, but almost every helmet I wanted to try was not available in a medium, and the same thing happened with riding gear in common sizes. The inventory screen on the wall was a cool idea, but it felt more gimmicky than useful because it was not very intuitive and did not even bring up a keyboard when trying to search. I ended up needing an employee anyway. Once someone finally came over, he was helpful, answered questions, and helped me confirm sizing. The bigger problem was the store experience. Three employees were behind the counter when I walked in and no one greeted me. The motocross gear section was also messy, with random sizes and colors mixed together, and multiple items falling off hangers just from touching them. The dressing room was also weak: no mirror and not much privacy. Overall, decent visit, but not enough to bring me back. This place has potential, but service, organization, and better stock in common sizes would make a big difference.

    Orange County Honda Kawasaki - motorcycledealers - Updated July 2026

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