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    Updated 2 months ago

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    Took my new chain I dropped off to them and used it for someone else. Replaced my new chain with this shit one and repackaged it.

    I hate to write this review because the owners were cool, but as a business I'm very disappointed. They are dishonest and a joke. I took my bike here in late September to get it hardtailed, belt to chain conversion and painted. Basically converting my Sportster from a swing-arm frame to hardtail. Devin told me he needed time and an estimate, typical planning. I am not the type of customer to rush or micromanage my mechanic, I typically just let them do their work. 1 month went by, I only dropped off parts, they didn't start on the project, wasn't bummed. 2 months went by, then 3 (December). Still didn't start on the project, no call to me or informing me on the project status, estimate or when they plan on starting. Finally in January, I decided to come by and pick up my parts and bike, 4 months later, no work done at all. Turns out since it was sitting in their garage rotting away, the front brake was leaking when I submitted the bike to them with no brake leak. Instead of fixing the brake leak, Devin just let me ride on my merry way even though he could've done that for me since they let it sit in their garage without even touching it for 4 months. Now the chain, I submitted this chain in a brand new package from Lowbrow customs. I opened it upon return from them and its oily and full of shit, clearly repackaged of someone's old chain. They used my new chain and threw it on another persons bike. Didn't even replace it with a new one. I dont want to write this review because I support small business and I thought they were cool people but this is strictly business. I used to send people their way and always went to them to support them, but they are running a fucked operation right now. To keep it professional, they should've made an effort to keep me in the loop and let me know a timeframe to complete the project, but like I said I don't micromanage and I was the one making more of an effort to communicate.

    They took my bike from stock, to custom.

    I've been taking my bikes to get serviced here since 2006. I've had three different bikes and this is the shop I have used for preventative maintenance, customizations, and repairs. Prefer supporting a local shop. They're very good about communicating what work will be done and why to your bike. Highly recommend and will continue to use their services.

    Mike and the crew at Freedom Cycles are Awesome! Had all my chrome parts installed on my 2016 Harley Davidson Fatboy.
    Marl D.

    Mike is Awesome!! Went in to have my chrome parts installed on my custom 2016 Harley Davidson Fatboy and the price was fair, the bike looks great and performs perfect!! This is the place to go!

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    11 years ago

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    4 years ago

    Business owner information

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    Devin W.

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    9 years ago

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    4 years ago

    Nice friendly service, Andy got me in and out on my time schedule for a 5k service with great customer service along the way. Will be back.

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    4 years ago

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    14 years ago

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    Ask the Community - Freedom Cycles

    Review Highlights - Freedom Cycles

    Devin, Mike,Sean and Frank you guys are what this country is all about honest hard working!

    Mentioned in 11 reviews

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    Motorcycle Tire Center

    Motorcycle Tire Center

    4.4
    (238 reviews)

    I've become a repeat customer here for many reasons, but there are a few that stand out well above…read more Good help is hard to find, and these guys have proven to be masters of the art form, I trust them with all of my portfolio. They have built my customer Turbo Harley Porsche Night Rod from the ground up, and improvised at every obstacle to create an amazing machine. They also installed the 330mm wide tire on this bike and it's always admired at every supercar or motorcycle event. Next they built my Naturally Aspirated Harley Night Rod Porsche, improvising with the ape hangers, rear view mirrors and heat shrinking around all cables and wires to creatively create a show quality product. They have also implemented wireless phone, charging holders, strategically. Next up, they will be applying their master craftsmanship to install digital temperature sensors, reading the oil and water temperatures across both my Harley bikes, especially the turbo bike. I recently added a carbon fiber, Ducati V4 S and I will continue to use this company as they have proven excellence in the field of motorcycle mechanic perfection.

    Motorcycle Tire Center (MTC) is very unprofessional and incompetent! My 2013 Harley Davidson…read morewouldn't start after a ride. After calling MTC and getting a diagnostic quote from Luke, I had my motorcycle towed to MTC, Luke said I would get a call with the results. After not hearing anything for 3 days, I went to the shop. I was told by the mechanic (Victor) the issue was multiple things. I then was told the ECM could could be the issue. I was told to have my motorcycle towed to my house while waiting for the part to arrive. When the part arrived, I called and spoke with Luke again. I asked to speak with Victor, instead of Victor coming to the phone, he relayed messages through Luke, who knew nothing. I checked my bike for any missing parts before returning to MTC. I found a cross threaded seat bolt, 3 missing batwing bolts, missing battery, and the new thottle by wire part Victor had me purchase was missing. When I got back to MTC Victor had to search for the parts among a collection of pieces & parts. He gave me what he thought might be my parts. I was told he couldn't find my battery, but tried to sell me a new one. I now have my motorcycle in worst condition than before taking it to MOTORCYCLE TIRE CENTER!

    Orange County Honda Kawasaki

    Orange County Honda Kawasaki

    3.9
    (128 reviews)

    Purchased a brand new white 2025 Ninja 500 ABS today and saved $1,300 thanks to OC Honda Kawasaki!…read moreI got tired of sifting through all the clapped out or overpriced Ninja 400s/500s on FB Marketplace and OfferUp. Didn't want to settle for a color I didn't want and would ultimately end up changing anyway which would cost me more money. Anyway, why the 1 star review? I walked in this morning and spoke to Dwayne, one of the salespeople (or manager?). Extremely dismissive, short, rude, and clearly very uninterested in engaging with a serious buyer. Seems like attitude is an issue here based on previous reviews. All good though! He told me to basically kick rocks and go back to Bert's so I did exactly that! Not even an hour later after speaking with Dwayne I purchased my Ninja 500 at a steal of a deal over at Bert's. Bro's KPIs and metrics must be SOLID this month to let a sale walk out at the last day of the month. This was my second time at Bert's and both experiences were awesome. Lots of toys to look at, awesome pricing, and more importantly, excellent and friendly service the moment you walk in. This would've been my go-to place if I ever needed service or parts, but I'd rather ride/drive elsewhere than put up with the bullshit here. Oh, and if you hate your job bro, try doing something else. Don't get mad that you have to do your job when customers walk in. You're literally in sales/retail.

    Quick Update 6/11/25 - have had EXCELLENT post-sale service from both Philip and Dwayne here at OC…read moreHonda Kawasaki -- they've been nothing short of amazing to the folks who have spent their hard-earned money with their dealership! Thank you! Original review: I'd been shopping for a new bike for a few months and just going through my options, dealing with all the dealers in SoCal, online, private party, etc. and recently visited OC Honda & Kawasaki and met with Dwayne. Dwayne is a very chill, calm and friendly (read as "relaxed") guy, and let me look around the showroom and ask him questions as needed. There was no weird stigma or "club" here, where you feel comfortable and are greeted as soon as you come in, and get to check out bikes as well as ask them to pull some out for you to sit on if you're curious about seating position, controls, etc. I left with no pressure, and checked out some other local competitors and then continued to research and figure out what I wanted over the course of another month. During this time, I called Dwayne and asked him questions and he was always helpful and friendly, walked me through his experiences as a seasoned rider on both street & dirt, and was never pushy -- I never felt rushed as I continued to check out all my options. Finally the time came to pick out a bike, and I called and Dwayne put me in touch with Philip, who was also just as kind and a very cool, patient, and helpful person -- one that you can tell really cared about the customer experience. Philip also got me a price out-the-door on a new bike by phone, and I was there later that day to check out the bike they'd priced out for me, currently held in their storage. These guys aren't on commission so you feel free to work with them on your timing, pricing, as well as delivering payment -- they took great care of me. Communication was top-notch from the team; even if Philip was out or off, Dwayne is able to man the texts coming in, and vice-versa, so I always felt confident in my decision and their service. The fact that they're just around the corner from me is the cherry on top. When I went to pick up my bike, I was treated with respect and kindness -- Dwayne took his time to walk me through all the new features (coming from an all-analog older bike), and set my rider modes up as well as guided me through quick-shift options and service. I was kept updated by Philip and the team here from day-one, and the shop is really nice with a ton of new bikes on the floor, some great sales, as well as a ton of helmets and gear - many gear options priced to go as new inventory comes in for the different seasons across all manufacturers. Had a great experience at Orange County Honda & Kawasaki; I got no-nonsense out-the-door pricing, easy and chill service, and a great attitude from the team, what more could you ask for? I'll be back for an Africa Twin when the time comes, thanks guys!

    Freedom Cycles - motorcycledealers - Updated July 2026

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