Orange theory workouts are always great but these 5 stars go exclusively to Coach Christi. This location is not even my regular one, but I happen to be in the area sometimes and I ended up taking class with Christi once and was immediately a fan. She has an upbeat energy, and really makes you put the extra effort. She addresses people by name several times during class and offers form corrections, suggestions and encouragement. She is also so knowledgeable! I chatted with her after class about a particular issue I have and she offered some ideas for stretching. Amazing coach! Bothell OTF you are very lucky to have her!!! read more

I am even more excited about joining OT Bothell than I used to be. Even though I went through a set of setbacks, they have never complained or made rescheduling difficult. I occasionally show up at Bellevue club. I was a college and professional tennis athlete a long time ago. Still, because of the great attitudes of the people working here I am now going with my mom and my sister next Monday. Even if this class sucks (which I know it doesn't), I would still be positive about OTB because of the amazing employees I have only interacted with at arm's distance. read more

I joined Orange Theory Fitness in January, and it has been great workout wise. Most (not all) coaches and front desk staff are super nice and helpful. Few policies the studio has are very hard to maintain like cancelling classes 8 hours in advance - otherwise $15 penalty, no show penalty of $15 due to sickness etc. I was sick couple days and front desk said they will look into it, but I was still charged. I was pretty much charged extra on top of monthly fee (~$220 for unlimited) every month because of plan changes or sickness etc. I let go all these inconveniences because I liked the studio vibe and workout was effective for me. What pushed me over the edge is an incidence where the coach was extremely rude and disrespectful because I was 5 mins late. I entered the room; coach Jenifer rolled her eyes at me (is this a high-school drama!!) and then was extremely rude to me saying I need to leave the room. She didn't need to be so disrespectful! She could convey the same message nicely and respectfully. I am paying $220/month and including penalties every month easily it goes beyond $235 - she is not doing a charity! I am old enough not to tolerate this kind of behavior - I am not a kid; she is not my mom or teacher! I would rather spend my money where I get good workout AND am respectfully treated. I don't know if she would have treated the same way if I weren't a people of color. I was very disappointed in the fact that I didn't get to do my workout as well because I was late by 6 mins. I understand that the studio has rules about warm up and that is very much appreciated. - However, I could still have done 5 mins warm-up by myself on the floor (or on treadmill or rowing machine) after I reached and start my workout after that. But I wasn't allowed. I could still have done 49 mins of workout instead of 55 mins. This is nothing against the coaches/front desk, but very stringent studio/corporate policy. - Nobody wants to be late and lose money/time for no reason. I drove 20+20 40 mins for nothing and also paid for the class. This is just way too big of a time wastage and penalty. This is my first time ever in 6 months coming in late. - I am specially disappointed because making time with 2 little kids, bed-ridden mother-in-law and full-time job is already very hard as is. And on top, because of 5 mins delay you make us go back home. Not everyone is fortunate enough to live a smooth life where planning ahead for the week just works. So, I felt this gym definitely is not for me with so many strict rules and regulations, specially where I am not treated with respect. I value my dignity. I do want to add that the studio manager was very thoughtful about listening to my points which is very much appreciated. read more

Firstly, they sold me a glitched heart rate monitoring band that simply refused to work properly. Despite my attempts to reason with them and request a replacement, they adamantly refused to exchange it, leaving me stuck with a defective product. Second, once I try to charge my band before the lesson, the manager, insisting that I should have charged it at home. And if you think it couldn't get any worse, it can. Despite my courtesy of calling ahead to notify them that I would be arriving just five minutes late for the class, they callously denied me entry. And told me if I would come few seconds earlier they will allow me to start the class. It's unbelievable how they prioritize punctuality over basic human decency and understanding. Overall, my experience with Orangetheory Fitness was an utter disaster. From their faulty equipment to their appalling customer service and unreasonable policies, I wouldn't recommend this place to my worst enemy. Save yourself the headache and find a gym that actually values its customers. It's also worth noting that throughout these frustrating encounters, I couldn't shake the feeling that my treatment was influenced by my status as an immigrant. It's appalling to think that they might not have treated me with the same dismissiveness and rigidity if I were an American. Discrimination in any form has no place in customer service, and Orangetheory Fitness's (Bothell location) actions only serve to underscore their lack of inclusivity and respect for diversity. read more

Orangetheory Fitness - They not allow me to the class on 12:20 , as I need to be there BEFORE 12:20. But they can allow people from waiting list if they have one. - Boot Camps Near Me - Bothell, Washington

I have been to many different OTF and Bothell is hands down the best! Every single coach is absolutely amazing. I recently had my second child and the care and attention they took to make sure I was comfortable and still getting a good work out was unbelievable. With their support I worked out until I was 39 weeks pregnant. They even sent me a baby gift once Palmer was born! I returned around 8 weeks post baby and have had such support in getting back in the saddle. My baby is 9 months old now and I am slowly getting back to my pre pregnancy speeds. OTF Bothell isn't just a gym, it is family. I have met so many amazing people, of all ages and actually look forward to going to the gym. Family owned and operated makes the biggest difference. Ryan takes such good care of his customers and staff, we are so lucky to have such a great place in little old Bothell! There are member meet ups outside of the studio and fun events to attend. I see some of these reviews mention cancellations and arriving late to the studio and not being allowed to work out. A lot of that is out of the control of the staff and owners, especially the membership dues/prices and cancellation rules. Other rules are in place for the safety of the members working out. (just wanted to throw that out there to be mindful of some of the other complaints and to take with a grain of salt). read more

Orangetheory Fitness - Dri Tri September 2022. 34 weeks pregnant! - Boot Camps Near Me - Bothell, Washington

Just stopping by to post a quick pic... I hit 500 classes at OTF Bothell last month and I still love this studio, the coaches and staff, and the amazing workouts that keep me in peak condition! read more

Orangetheory Fitness - A group of gym friends helping me celebrate 500 classes at OTF Bothell! - Boot Camps Near Me - Bothell, Washington

It's a nice facility where you see people coming out sweating . It's an instructor based group program , instructor guide you and follows a pattern of workout , these workout are intense so you be prepared to sweet . The orange ambience with high music is great atmosphere where everyone is working hard to be fit and healthy. They don't have the joining fee but they need you to buy their tracker which cost 100$+ to track your performance and report they send is detailed one. Will definitely recommend it , and to my surprise they give 2 trail classes for you to decide. read more

This is hands down the best location of Orangetheory in the world, and I don't need to try out every OTF to say this. 1. Coaches are all world class. My favorites have always been Christi, Luis (who is now at the Renton location), Cassie, Yurah, and Christina. "But Regina, you just named over half of the coaches!" I know, and that's exactly my point. They're ALL so good, I've never had a bad class here! 2. The energy in the room is palpable. There are 13 units for each workout station, meaning they can fit 30+ people in there. There are almost always 30 people each time during peak hour classes (early mornings before work, after work, weekends), and I LOVE that there are so many people because everyone is encouraging and it makes the class more fun. I push myself harder when I have fellow community to work out with! 3. Front desk is amazing. They have always been flexible with my needs and asks, and they deserve cookies and treats and all the best things because they are FREAKIN GREAT. 4. Location has lockers, showers, and everything you need to not look like trash as you enter or leave. A must for some busy professionals, and the showers thankfully never get crowded here because people are courteous. 5. Okay, finally the workouts. My goodness, I would go five times a week if I could. You get your butt kicked on the rowers, then you move into weight floor exercises to do strength training and core work, and then finally the treadmills is a cardio enthusiast's dream. I am NOT an experienced runner, and even I love getting up there and getting it done. No one will judge you if you choose to power walk on incline. Do what works for you!!! At the end of the day, the thing that differentiates this location from others is, I assume, the owner and the way they treat everyone with respect. There's no other explanation to me as to why this is the #1 ranked location in all of Washington state (literally this!) The energy of the people AND staff here is wildly different from any other location I've been to here in the greater Seattle area and in the San Francisco Bay Area. I will never churn as an OTF member so long as this location stays here and continues to be this amazing. LOVE! (PS- not that it's about weight, but I've seen measurable difference in my muscle mass and body fat- I lost 15 pounds in 3 months of working out 3-4x a week at OTF. So do it do it do it!) read more

I've never been here. I have no interest in going. I continually get calls from this location and I've blocked them. They call from different numbers and I block those numbers as well. Sales calls. It's incessant. I HAVE NO INTENTION OF GOING TO YOUR CLUB. STOP CALLING ME. I've responded asking them to calling me when I lived in Sammamish and they did - when covid locked us down. Now that we are no longer locked down my phone is blowing up again. FOR ALL THATS HOLY - KNOCK IT OFF. Even if I had any interest in joining a club - which I do not - I'd NEVER JOIN THIS PLACE!!!! I have a membership already at a place who doesn't even send me email SPAM, AND a FREE one at work. WHY would I get another at a place who HARASSES me several times a week??? Quit being so desperate. It's ugly, even for a company. read more

Orangetheory Fitness - Phone number that keeps calling me - Boot Camps Near Me - Bothell, Washington

I have moved here from Las Vegas. I left a studio that I loved. The staff and students felt like family. Here at Orange Theory, Bothell, I have found my new home. The staff make the effort to know their clients. The coaches do the same. They are all so helpful. The studio is super clean; which is HUGE for me. Since I've joined this studio, in June 2022, I've gained back the muscle mass I lost from being OFF for a whole year. Now, I'm slowly building upon it all.My physical and mental health is improving daily. Slowly, everything else is falling back into place too. I couldn't have done this without my Team, my Fitness Family at ORANGE THEORY, BOTHELL!!! read more

I have been a member of Orangetheory for nearly 5 years. I've been to more than 40 locations in 5 different states. I'm a fan of OTF and a huge fan of the Bothell studio. The entire staff there from ownership, management, coaches, front desk and cleaners is top notch. I deeply believe that every person who works there enjoys their job and it shows in the work they do. The workouts are absolutely amazing and led by some of the best coaches I've ever met. I read an overwhelming majority of very positive reviews on here and I agree with them. As for the few negative ones, I will just say that many people don't really pay attention to the contracts they sign and the terms they agree to which can lead to misunderstandings. I have never had any trouble communicating with the management at Bothell. They've always been extremely supportive and work with the members as much as they are able to. Make it a great day! read more

I think I caught the OTF bug and now can't stop going. It's become an addiction to sign up for classes and sweat it out through cardio and strength training, and even though I find myself sore, I keep going back for more. First off, it would make a lot more sense for me to visit the Bellevue or Redmond location. However, I go to the Bothell location because the quality of instructors/coaches are incredible (shout out to my favorite coach, Frederick, who always checks in with EVERYONE and keeps you accountable when you're working out). They also have great out of gym events to engage its members and foster a sense of community: potlucks, group runs, hikes, etc. The workouts are always fantastic. If you've never been to OTF, here's how they work: You can sign up beforehand online, through the app, or over the phone. There is a cancellation policy that if you cancel your class reservation within an 8-hour period, you are charged a fee. I avoid this by signing up only when I am 100% sure I can go, even if it's 10 minutes before class starts. Note that you do run the risk of the class filling up if you take this approach and will be waitlisted. Upon arrival at the gym, you sign in at the front counter and choose whether you want to start with "row" or "run." There's also a biking option if you want to opt out of using the treadmill. If you're taking a 60-minute class (they also have 45- and 90-minute options and varying degrees of intensity), your class will entail a combination of treadmill, rowing, and weight room with TRX, free weights, and other strength training equipment. The instructor will walk you through each "block," or set of time. When you're on a treadmill, you'll use a combination of your "base pace," or pace you feel comfortable maintaining for a long period of time (there are power walking, jogging, and running options), a "push pace" that consists of running slightly faster than your base and makes you feel a little uncomfortable, and your "all out pace," which is as fast as you can run. By using these three pace levels, you increase your heart rate to different levels. Heart rate monitoring is probably one of OTF's key differentiators; there's a wrist or chest heart rate monitor members wear, and during class, their heart rate and calories burned are displayed on screens at the front of the room. There are different colors to represent different heart rate zones (grey and blue are resting, green is active, orange and red are at the peak amount). The concept behind OTF is that if you can get your heart rate into the orange or red zone for a given amount of time, you can experience after burn where you burn additional calories even beyond the workout. For the strength training portion of class, the instructor walks you through each move, and there are animated figures on screens completing the exercise for additional guidance. There are always modifications, and I've never been judged or made fun of requesting a modification. In between switching workout stations, the instructors pass out wet wipes to clean equipment, and then at the end of the day, the employees do a more thorough cleaning job to keep everything in top condition. Overall, great facility and concept. I highly recommend checking it out. Your first workout is free with them! read more

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Love this studio. Great staff and coaches. For a senior citizen they work hard to make it work for me. read more

Orangetheory Fitness - Great workout! Thanks - Boot Camps Near Me - Bothell, Washington

I've been a member here for 6+ years and I can say this place has truly changed my life for the best!!!! A fantastic workout and a great community. read more

Current and future members beware about the membership termination dates. The OTF app has no way to stop you from scheduling any class that is after the membership termination date. Meaning, you might end up scheduling a class(es) and OTF will silently remove that class from your schedule. Details: My membership billing cycle was on 26th of every month and it ended on 25th March 2023. Due to DRI TRI, a lot of classes were already full even before 2 weeks. I had to schedule my last class on 26th March. App did allow me to do so even when membership was supposed to end on 25th. Until the morning of 25th, I could see I have a class scheduled on my app. However on 25th night, the class was just removed. No notification no email nothing. I called OTF Bothell and they were just blaming this on the OTF system. I have been with the OTF for 2 years and this is how they respond when your membership terminates. These classes aren't cheap by any means and this is definitely a huge bug in the app. I thought OTF Bothell would accommodate this request somehow but the lady was rude expecting customers to remember their termination dates when scheduling the class. Would not recommend OTF Bothell due to the bad customer service. I would suggest checking out other nearby OTF branches around. read more

I never would've believed that working out would be something I would look forward to every day! OTF Bothell has supported me in making my health and fitness a priority!! read more

Orangetheory Fitness - Orangetheory Fitness Bothell - Boot Camps Near Me - Bothell, Washington

Unfortunately I absolutely loved my classes, but the customer service is horrible here. I came in at one point and asked if my heart monitor could be charged at all before I started class. She said no... I know that they can though. Another time I was 2 MINUTES late and told I was not allowed into the class OR lobby and to go home. LOVE hearing that at the crack of dawn. Just now I went to cancel and was hung up on and treated very rudely for simply asking for my membership to be cancelled. Absolutely did not complain or anything to whom I spoke with. read more

I love working out here! The coaches are great at pushing you further than you would push yourself. It's similar to having a personal trainer, but less expensive. Give it a try! read more

Orangetheory Fitness - Boot Camps Near Me - Bothell, Washington

Absolutely don't go here! April Dawn sent me a text message at 1:29 PM when the class started at 1:30 PM. I've been an orange theory fitness member from 2018 till now December 2023. I walked in at 131 April said I was unable to join the class as she texted me at 1:29 to let me know if I wasn't there in 30 seconds I could no longer join the class, keep in mind I've been a member since 2018 in nationwide their member policies that you cannot be any later than five minutes. April wouldn't allow me in the class after one minute she saw me sprinting to the front door and chose not to let me into the class, this membership is over $200 a month. I'm a new mom and hired a sitter to watch my little one and being one minute late to class I was unable to join was sent away and had to come home and have my sitter leave early. Given I was only one minute late and within their five minute grace period policy April should've pulled me aside. Made me do a couple of jumping jacks and Burpee's to warm up and then let me in the class Orangetheory fitness does not accommodate new mom's do not support them and do not waste your money here. read more

Orangetheory Fitness - The text message I got 30 seconds before the class started to let me know if I wasn't there in 30 seconds I couldn't join the class. - Boot Camps Near Me - Bothell, Washington

I've been coming to OTF Bothell for 2 years now and it's literally the best. The coaches are absolutely amazing. I've had access to a free gym for almost a decade and just never go. I willingly pay the $$ to be here because I'm so much more motivated to come due of these 10/10 coaches, the great music, great equipment (lots of new upgrades!), and staff. I have also been so fortunate to make wonderful friendships from coming here, which is the best kind of bonus! read more

By far the best OTF there is. Every person I've interacted with is amazing. There is truly something special about this gym. No matter what I walk out in a better mood. The coaches are unbelievable too. They don't just coach the work out. They add their own special touches. Christina is the therapist, Pammy pushes you to go heavy, Yurah gets you to try something new, Ashley encourages you to improve your mental toughness, Cassie brings the giggles and motivating phrases, Christi encourages you to listen to your body and perfect your form, Jennifer compares the work outs to how it will improve life outside of the studio and Jamie brings the smiles and support to get through the workout. One serious A TEAM over at Bothell! read more

Great studio and staff. Really knowledgeable and friendly It's a great place to improve your health/fitness levels with professionals that know what they're doing read more

The best coaches and staff in the area. I've been an OTF member for five years, and the quality of this studio is why.

I have been doing OTF for the past 5 years and this is the third branch I have tried. And it is hand down the most organized, cleanest and kindest one. The front desk is knowledgeable and helpful. The coaches are amazing! This is honestly the 1st branch where coaches actually recognize me and know my name ( I went to another location for years and they had no intention of getting to know the students except maybe a few) I feel super comfortable going here and I don't think I will change my branch again. read more

As far as the workouts, I really do enjoy it. But be ready for the same 10 basic songs to inspire you.. Be careful of their 'policy'. You will loose the sessions you pay for even if you cancel it. No one explained it to me clearly, yes I know it's in the damn forms but who actually reads that shit. Staff was not very helpful - as said in previous reviews, they all seem to gang up on you. read more

I've been an OTF fan for awhile now, and have had nothing but awesome experiences. I go to class today and had a thick cloth mask on, which is uncomfortable to work out in (it was the only one in my purse, oops). I politely ask the girl (Carrie?) at the front desk if they have any disposable ones I can use, and she goes on this long awkward tangent on the importance of masks and how she can do me a solid this ONE time. Alright... odd. Later I'm sprinting (all out) on the treadmill, and my mask slides a little bit over my nose. Carrie feels the need to leave the front room, come over to my treadmill, and rudely tells me to pull my mask up. Listen, I know the rules and abide by them, it was an accident during an all out. Not sure if Carrie was having a bad day or what, but she is a pretty unpleasant person! Definitely threw the vibes off. Might make the drive down to the Kirkland location going forward... read more

Terrible first impression. Just tried my first workout there. Pros: they explained the workout fairly well, went through the whole process, and answered questions, except for some things. Cons: They overbook and I had to wait a week JUST to take my first class because many days were already booked. Once I got there for the first workout, I didn't get a workout station number and was not informed of the rotation process. Apparently people get REAL protective about their stations, lol. Long lines at the desk after class for folks needing to fix billing issues, people trying to book many days in advance and being told they can't have the session they want unless they waitlist. Not to mention, these customers are paying HOW much for this? read more

Gym workout is a good but the moment it comes to billing/downgrade or pause membership that's where it shows true color of their customer service. They are so stubborn about having person on site to sign a form to downgrade option even member is unable to make a trip to the gym location..it is indeed frustrating and annoying. And, this is my second incident with them in last 6 months There are many cross fit gym around our community who can serve you better even in less fees. I am fortunate enough to find a new crossfit gym nearby this location.. I would suggest to check their customer service by asking downgrade and pause if you are member and validate my view point. read more

I did this workout for almost 3 months and lost nothing but my money. It is so expensive and I did not lose a pound. It is also a very advanced work out and hard to keep up with but I always did my best. It is not a very user friendly workout for those who are just starting to get back in shape. Notice that the only people that are there are already thin and in good athletic shape. Also, they try to get more money out of you by having you rent/or purchase their heart monitor system which is the whole purpose for being there so you can stare at the screen. I had high hopes for this place from recommendations people had given me. I did not find the staff and or people that go there helpful or friendly at all, like they claim to be, because I was not one of the "FIT" people. I have recently lost over 10 pounds last month doing Weight Watchers. I think I will just stick with that!! read more

great location. easy to get to with easy parking. so many class time choices. brand new equipment. really fun staff and instructors.

Shout out to Coach Christina, Luis and Ashley. Great accountability and music to motivate you. I can't recommend OTF Bothell enough.

My husband and I signed up for a trial class to see if it was worth the membership here. Picked our time that showed availability and even received a confirmation email and a personalized email from the trainer for that class the afternoon before. We took off work and arranged childcare, arrived within the time window suggested to fill out any paperwork and get introductions/instructions and were told at the door that they didn't have us on the list and that they already had a new person there for that day. I didn't receive a call, email, absolutely nothing informing me that our spot had been cancelled last minute. Apparently they have a HUGE issue when customers do it, but they themselves have no accountability. How embarrassing and unprofessional for their business. Reading through other reviews it's seems customer service lacking is a common theme. Glad we didn't spend any money as we will definitely be taking our business elsewhere. What a joke. read more

It is only my month 2 and I am already in love with orange theory. Being a post partum mom, I was so nervous about joining fitness class which is going to demand my time and energy. But I have to say, it is all so worth it. I have never lifted weights or ran a stretch before. Have done kayaking exactly once in my life. So, I was a complete beginner. The coaches are very much supportive and encouraging about your performance.they make sure to correct any mistakes on your weight lifting forms or rowing techniques or anything for that matter. You are not at all lost. OTF Bothell is like a family, your peers give you a hi find during class, front desk staff and coaches know you by your name, otf experts and coaches connect with you within a closed FB group with detailed responses to any of your questions. Energy passed on from 1 person to another plays an important role, OTF rocks in that factor read more

I would give 5 stars in a heartbeat but for the fact that the studio is careless with the paperwork. Take a photograph and save yourself confusion and frustration. Orange Theory Fitness as a program is amazing. My experience with the work out and the trainers was always fantastic. However, if you do decide to cancel the membership due to injuries or a need for change or anything, when you fill your membership cancellation form, MAKE SURE to take a photograph of the cancellation form for your own records and email the studio right away. The form I signed and submitted at Bothell studio on Jan 25th, 2017 was lost or misplaced by the front desk. I found out there was something not right when I saw charges in my credit card statement for March 2017. I went back to check but the document is just gone. Don't know what ever happened. When I went in the second time I took a picture and emailed so there is also email trail. I understand things happen, but I have not had luck with OTF front office either in Bothell or Redmond. Enjoy your awesome workouts but be aware of your paperwork and keep a copy for your own records. read more

Beware! Not only are the prices extremely expensive.... The customer service is terrible. If you need to cancel a class they charge you! Even with several hours notice. You could buy 3 gym memberships for the price and you'd be treated a lot better. read more

I just signed up today and was very happy with my overall experience from the customer service, follow up, trainer check in, and, of course, the workout itself. I am pretty active and looking for something to help cross-train and keep me injury free, as well as improve strength. And this class was definitely challenging, diverse, and fun. All things th at I struggle to do on my own in the gym despite lots of workout plans and years of experience. I also know that I love the group workout/exercise setup and that CrossFit just wasn't for me (not knocking it, I just don't think it's for me). What I also look at in the experience is the way that trainers pay attention to people in class, constantly adjust or modify, give feedback without calling someone out, and really make sure that the new person (me for today) knew what the drill was, was safe, and tended to. I have been to so many classes, group fitness and even yoga, where that extra bit of customer service and attention to detail is missing. I am all for personal responsibility but I do appreciate the service element of the corporate/chain fitness program that you definitely don't see in a lot of the big-box gyms. Professionally I work with a lot of families; mostly people looking to get back into shape after kiddos or being a fitter and stronger person overall. I am happy with my own experience but also feel very comfortable sending families that I work with here to meet their goals. Thank you! read more

Bring a towel!! Because you will sweat your butt off. But don't worry. You will get it back with all the squats and lunges. I look like JLo now. For real. Awesome staff, awesome workouts. Everyday is a different workout. The trainers are all very knowledgeable. I have many issues with joint pain so the trainers work with me and others to adjust accordingly. I still burn 800-1000 calories per class. Bam!! Orange Theory Bothell deserves all the 5star reviews it receives because this place is lit. The one bad review it has here, well I was in that class and it is not ok to jazzercise in everyone else's personal space. Just saying, calm down Jane Fonda. Sign up now and bring your neighbor and your neighbors brothers baby momma. See you there. read more

Love this location!! Pros: Extremely effective workouts: my average calorie burn is 700 a class (I actually had to double check I was in the system as female). Very encouraging and helpful coaches. Cardio and strength in one hour. Stat and science based. Coaches focus on health and fitness rather on making your body look a certain way. Very positive in terms of body image. Lots of focus on correct form. Lots of different types of people there, unlike some barre/cycle studios I've been to. All genders ages and body types are here. Very inclusive. Cons: Your station might not have all the weights you need, I often times need a 15 lbs weight and I don't think they have 17.5 lbs. They also don't have body bars. I don't feel like coaches correct form enough, I would like to see more of that. Because this isn't my home studio I can't book online, I have to book by calling them. Just less convenient. Also classes fill up fast! read more

The coaches are nice but the front desk is very rude. Their app also has many glitches. It showed I had an extra class remaining after my regular number of classes and when I went to the class they said it's my extra class. When I told that app shows that I have an extra class left the front desk was very rude and did not help me out. They didn't even cancel in such situation and charged me $18. Again, when my membership was ending the app didn't warn me about the ending date and allowed me to book a class after my end date. If the app had already notified me saying you can't book a class after the end date it would have been helpful. Again the front desk was so rude they argued with us and still not accommodate our request. Conclusion: Worst experience with OTF Bothell staff. I have been a member of OTF for about 2 years (Redmond) but never experienced such rude and unhelpful front desk. I would recommend joining any other branch but not Bothell. read more

I love the energy at this studio! I've been in the fitness industry for awhile and I know what type of trainers and staff I like to work out with. I like trainers that are high energy, friendly, knowledgeable, and flexible. The staff and trainers have all of those traits. I was 5 months pregnant when I took my first class at this studio. I let the trainers know and they immediately modified certain movements for me. Another big thing for me is, cleanliness. This studio was very clean, fully stocked, and all equipment was working. I didn't have to think about anything! I love this place and the workout. Definitely try it out! read more