They do a great job....love them; clean store,friendly customer services..people who talks about stealing customers they should know customers only goes to different places if they are not doing their job rite...so stop talking shit n try do better work.. read more

I like how cindy does nails love it but today tina helped me and let me tell you she is horrible. She cut all my fingers something that i had never experience i just asked for a french tip and she put the white nail tip and i aske for one to be silver something simple and one is leaning to one side and most of them look like the are going to come off never again with anyone else that is not indy. cindy does a great job doing eyebrows and nails but i dont recomend nobody else. and i toled her if she can fix my messed up nail and she didnt even replyed looked at me like i was crazy bad service from tina read more

This is the second time I come here to get my lashes done, after trying different places, Cindy is definitely the best, she is quick and really good. I love her work, even my nails came out great. read more

I have been going to Orchid since it has opened and Cindy is the best. She is very up to date on trends and does anything you ask her and always has the best reccomendations if you ask for them. Very affordable, very clean, and very professional but still feel at home. Always reccomend her to anyone! read more

You get what you pay for....in a bad way. My gel pedicure was thick and lumpy. The lady who did my fill kept stopping to text on her phone. Only went here bc Simply Nails by Lisa wasn't open yet. Never again... I'll just wait until my regular shop is open. read more

So clean and not overwhelming . "Anna" is very nice and friendly. She jokes around a lot it's so cute. Her customer service is the reason why I come back for her pedicures (I've only had one mishap getting a full set and design once, so never again) and her waxing. read more

Idk what people are talking about I had wonderful time my nails look super cool. And the price OMG cant believe it

I love Cindy!!!!!! She's friendly and is reasonable. I usually prefer her. Her work is good and done in a timely manner. Her staff may need a little more experience but Cindy is a rare professional you will not find everywhere! Has the latest styles and look. I will always be a loyal customer until she retires! read more

this place literally sucks. Cindy is the sweetest and good but other than her it's HORRIBLE. they'll give u attitude when you try to ask her to fix something you don't like. These are what mine looked like AFTER I asked her to fix it twice. read more

Orchid Nails - Nail Salons Near Me - Hayward, California

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Service is terrible and you're male strip off within a day or two, even with Shelac or Gel. For the amount of money that you pay it's not worth it. Also during couple of different visits the owner and one of the workers got in a heated discussion in Vietnamese which made me feel very uncomfortable. The woman that was working on me was not concentrating and throwing things around because of the discussion that she was having with the owner. This is not how you should be treated as a customer anywhere! read more

bad bad bad... I use to come here and they were pretty good only Cindy though...nobody else does a good job... the pedicures are not great either ...but lately I am very very disappointed she will make an appointment for you and make you wait sometimes for an hour... she tells you it will be a few minutes but that's not true..sometimes when she's doing your nails she'll stop and go do somebody's eyebrows. I gave it one last shot a couple weeks ago and I actually had to walk out because she made me wait so long.... sorry I just can't do it ever again read more

I too have been Cindy's customer for almost 5 years and I'm really satisfied with how she does my nails and eyebrows. I recommend her to my friends and family all the time. Her shop is spacious and clean which is always a good thing. Prices are excellent and she does the BEST pink & white nails. I wish Cindy all the best in her new business and I am so glad that I ran into her and can continue to be her customer. read more

I will no be going back i got a peddi and mani while the guy was doing my peddi he was on the phone at the same time he was done in less then 10 minutes after he was done he went back to play their game that was so loud him and the owner were playing read more

I went with my sister to get our pedicures done! Believe it or not the two ladies were rushing and it was super empty! They rushed the massage the cutting the cleaning and the nail polish! She finished everything in 15 minutes! Other places like nails unique they take their time and clean your feet. I'm never going here again!!! Don't waste your time and definitely not your money! read more

I have yet to go there but it seems like some people really know what they doing but some of them would not like it if I went there I'm too picky and if its less than perfect you may as well do it all over again...And for a discount too. read more

Are you kidding me? Seriously my girlfriend went the other day because she needed to get hair nails done before christmas ASAP. As she is getting her nails done the lady cuts her and my girlfriend starts bleeding. The lady didn't even apologize. She did her nails really thin and broke her nails several times. PEOPLE PLEASE DO NOT GO THERE. After then lady was done she wanted to charge my girlfriend full price. The lady didn't even dry her nails. PLEASE DONT GO THERE read more

Orchid Nails - Thanks for cutting me and not apologizing and still asking for a mandatory tip - Nail Salons Near Me - Hayward, California

Tina at this salon is awful...She was very very very rude and disrespectful....I will make sure the owner knows she is terrible...Hopefully when someone reads this post they will take this into consideration when going here..I am from out of town and have never ever been treated so terilribly... read more

If i could give this place a negative star i would!!!! This place is a joke they are so rude and they suck when I asked the guy to fix them he totally ignored me. I only came here because it was close to my house and my spot was booked and i needed a nail fixed plus it waas time for a fill. He made my nails worse than when i came in NEVER AGAIN i dont care if im desperate i rather take them off than to come back here read more

Cindy Ruined my eyebrows and gave me an infection with the eyelashes and there they dont do your nails how you ask and demand tips i will never come here again ! i gave them a try 3 times ! read more

Went on sunday it was shity the lady that help me was bizzy waching the football game not even paying attention to me shity job wanted to charge a dollar extra for filing my nails don't go its crappy ! read more

This place is a travesty Cindy is racist to black people. I went To get my nails done first timer and seen her state to 2 black women she didn't have. Time to do their nails. But every other race she said sure to. I had my feet done and tje did the worst job i ever seen .they put gooey lumped up polish on my toes from a dried out bottle of polish and they were french tips.but the tips were crooked and lumpy looking and raggedy. The owner did my nails and soon as i. Walked out 1 popped off and she argued up and down i broke it off . and would not give me a refund . for anything she snatched my finger and i had to let her know about herself. That that was not how to treat a patron then she got. Very belligerent and we had a dispute. Stay away from this place runnnn!!!!!!! Far far away. They really need to be reported. Want to give a 0 rating but online doesnt have a 0 stars.so had to click on 1 star. Very rude person that Cindy is. read more

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"0" in my book, but forced to give it "1" star to write this review. Omg, only place open on Easter and they absolutely ruined my nails. Cindy is the only one who can do a decent job, but she wasn't here today. I figured the staff would be ok if they are anything like her. Nooooooo. Glue all over my nails that she didn't bother to take off, my nails all different shapes/sizes and very clumpy. I told her I don't want much powder on them, I like them natural. I knew when the first huge lump of acrylic she put on my very first nail (that she didn't even buff out straight), I was not going to be satisfied. I should of walked out at that point. She was very rude to boot, when I pointed out how clumpy and uneven my nails were. I didnt say anything after the second time I menrioned it, just grit my teeth to hold my tongue, kept polite but could not wait to get the hell out of there. A kindergartener could do a better job! Tomorrow I will go to Yvonne's in Newark for a new set. So disappointing.... read more

I went to Tina to get my nails done. She is rude and my nails lasted a whole week before I had to go to another shop and have them redone!!! Cindy said she is having a bad day, a bad day??? she works with customers so I don't want to hear anything about her bad day. If she would stop listening to all the other complaints going on in the shop she could have worked more sufficient and expeditiously. I also had my feet done, I forgot the name of the girl that did my feet but she does fills on big toes to thick. They all need a good dose of training in this shop. I will never go to this shop again. I've gone to Cindy and she talks about the shop she worked at done the street while doing a horrible job herself. I'm done here, after seeing all the low reviews..GO AT YOUR OWN RISK! I would have loved to give this shop a negative 5. read more

This use to be a good shop. I have no clue what happened. Everything is rush rush rush (even when there is no one waiting) they are not friendly anymore. Cindy has had a bad attitude lately and if you ask her to fix something she gets extremely offended. Tina has never done nails/ pedicures correctly. read more

I sent my fiancé there to get a Manicure and pedicure and he say it was the worst experience of his life! His nails were all butchered up his toenails were uneven. Who would've thought that someone can mess up a man's hands and his feet? I guess never expect the unexpected from a place like this. Beware of bad nails read more

I had my first experience with this shop yesterday, and dang do I regret it! First and foremost my nails hurt soon after the nail lady started and still hurt! There very tender. So the woman who gave me a new set of white tips, did not listen to me when I explained that the tips do not fit side to side on my fingers, she said it would be fine afterwords. That upset me, but I was like yah maybe... Anyways she moves on to filing the sides of my nails, and at some point she filed my nails down so low it was to the skin on my thumbs I jerked away from atleast 3 times and told her no! I then showed her the fresh cut she just gave me and she acted suprised, like she didn't know she just did it?! She later clipped some acrylic off, that she left on my skin and again cut open my skin. I was so upset and in pain, I'm not a baby by all means, who whines over petty stuff but this hurt my fingers and they were throbbing. She was so rough, and her having nails and digging into my skin with them, did not help the matter at all! It just made it a horrible experience! You would think with 2 cuts she would antiseptic on them? not! so yah, I will never, ever go back. My nails look bad, there wide on the bottoms sort of flat and just very thick uneven and bumpy. I told her they felt rough, and they were too thick but she again, found away around doing anything different. If there was less than 1 star to give up above, I would! Also, when i got into my car and looked down at my nails they had a yellow tone from there products they used, I was like really? there not even an hour old? Ugh!!!!! Never, again! I now have to wait for them not to hurt to try correct the mess she made of my nails =( read more

Its so hard to find a "good" nail shop anywhere where you can trust you'll leave saticfied. Anyway, I been here to Orchrid Nails multiple time so i "thought" I had found the perfect place near my home to go to & also because I like how big the salon is & there's not really ever a long wait for them to assist you, but I thought wrong! The worst part is that I even brang my friends & sister-in-law here just because I loved this place. The last time I came in, was to get a full set only since I had already got a pedicure from the other time I came in. So right when I walked in I had to wait a bit probly 20mins so they can finish up the person ahead of me. Cindy was the one who began to do my full set but all the sudden the workers with-in themselves started to argue, ALL of them in their language which first of all I think is RUDE to do if your working in customer service! Anyway, the ENTIRE TIME I was getting my nails done, they still kept arguing about somthing & seemed like they didnt care that they had a full house & NOT ONE TIME did any of them interact with their customers, they were too bust YELLING at each other, I literally felt like just getting up & leaving while she filed away my nails! I WANTED TO TELL THEM SO BAD TO JUST SHUT UP, YOU ARE NOT AT HOME!!!! The most let down I had is that I've always wanted to have Cindy do my nails since she was the only one who really knew how to do the nails the best, but not this time. And WORST OF ALL, out of the blue of no where, I hear Cindy starting to sniffle & I looked at her she started to CRY! I was like WTF is going on!!! I had no words for her, I didnt even ask if she was ok or anything! & they kept on their aruging conversations. At the end when I was paying to leave, usually I like to give the ladies a nice tip for making my nails look & last long, but I didnt even give Cindy a cent!! WORST WORST WORST!!!!!!!!!!!!!!!!!!!!!! Experiance EVER & no Im not exaggerating! Ill probly just never go back there again they surley lost my buisness & a REGULAR!!! read more

This place is horrible. Cindy is the only okayish one but she got lazy. I went there for a year until i finally gave up, they suck. Cindy's nails would break in a couple of days so I always had to come back. The lady sitting behind Cindy always cut me and was more worried about her phone. She was always on it and her nails were uneven. The lady in the far back in front of the tv was the biggest bullshitter. She doesn't know how to do eyebrows, who puts baby powder on eyebrows?! One time she also got her nail filer pieces out of the trash and just used them on me! It clearly said trash and I asked her and she changed the subject. She just started using them, didnt even brush them or clean them. I'm lucky i haven't gotten an infection from there. I gave them so many chances because Cindy actually made them nice ONCE. I will never go here again. You get what you paid for , CHEAP. read more