Amazing Customer Service!!! My husband and I went to Ferguson to pick up a new toilet and found…read moreout the last one like what we needed had just been sold from this location. Our plumber was coming the following morning to replace the bad one. James, who was very helpful, found it for us at another location. But, that's when Chris jumped in to go above and beyond. He offered to pick up the toilet at another location and drop it at our house the next morning before 8am when the plumber was to arrive. And, he did exactly that! He arrived early the next morning and unloaded everything in our garage. Thank you so much Chris and James for your fantastic customer service! We will be back to Fergusons for our future plumbing needs.

Hvac counter is useless. Guy with long beard couldn't more useless or less friendly. Didn't want to…read moreuse Amazon but it's cheaper and i can get what I need in one day.

The Best! If you need an appliance or need one repaired,…read moreTHIS is the place!! I have repaired two dryers using his parts and advice.

Excellent experience with this locally owned business. We specifically searched for a Speed Queen…read moredealer that was locally owned and found Steve Johns. Highly recommend for his extensive knowledge and great service (and had items in stock!). He helped us arrange for delivery/install and it all went perfectly! Would definitely go back to Steve Johns for any appliance needs.

I bought a Ryobi electric riding mower in 2020 and when it started having issues in 2023 Ryobi told…read moreme to use J & K Small Engine repair for any warranty work. They are always slow, 4-6 weeks for any repair I've needed. This past winter I asked them to look into why it wasn't charging well. They picked it up in November 2024 and I didn't get it back until March 2025. They said the batteries were fine at that time ( I had replaced them 16 months prior), it was a bad charger. So I paid for a new charger. I used the mower one time and it would not run. The guage showed a full battery charge, but it wouldn't run. Sent it back to them and it took a month for them to tell me the batteries were bad. When they brought it back to me they did not bring my charger back. In March when I told the woman on the phone I needed it back ASAP because I'm 67 yo widow and I had to push-mow while the rider was in the shop, she was surly and said push-mowing was better. No compassion. Poor service. Questionable knowledge.

I have usually just ordered parts from them, they have delivered on time and price wise. Pleasant…read moreto deal,with.

I popped into Bed Bath & Beyond to look for some new Christmas accents. I found battery operated '…read morelil Christmas Tree accents for my coffee table. They look great in my home and are very festive! The store was well merchandised but the merch was not plentiful. I was hoping there would be more (my husband is glad there was not ). I did walk around and look at different departments and noticed they have nice accent tables, rugs, & bathroom accessories. I would definitely go back when I am in the market for updating those items. Service was good. They left you alone to browse but were there when you needed them. 'Tis The Season for shopping so be sure to check them out soon!

My husband was flipping through the channels. I usually just tune him and the television out. I…read moredon't care about sports shows and I'd rather chew off my own arm than to watch his favorite news channel. But then I heard "the new Bed Bath & Beyond is opening in Nashville". Slam on the breaks. "Go back, go back", I yell to him from the kitchen. "Hurry up". Did I hear right? Oh my gosh! I did! BB&B is opening! In Nashville. Rejoice! It had to be divine intervention. We just happened to be driving to Nashville on grand opening day. I convinced my driver (ok, my husband) to leave early enough so we could stop on our way to the airport. It took us almost 3 hours to make the trek from Huntsville to Brentwood. We'll stop on our way home he promised. On the way home, our flight was delayed two hours. I swallowed my disappointment because I knew it was going to be 4 more, long weeks until I headed back up to Nashville. Finally, today was that day! We left extra early, I wasn't about to let construction traffic mess up another chance of going to what I once thought was my long lost favorite store. We made it. I nearly skipped into the store - quite a feat since I'm in a walking boot for a broken foot! I couldn't restrain myself - I gushed to the first employee that I ran into how truly excited I was. She looked at me like I had a third eye in the middle of my forehead. She obviously was well past the excitement that I felt this glorious day. I walked around the store, gently touching, lovingly touching the knick-knacks. The pillows. The pumpkin shaped candles. The cookware. But then that was it. My lip quivered a little when I realized that's all there was. The 50 shades of towels, the 29 types of bed pillows, the rows and rows of kitchen tools, even the 21 varieties of k-cups. Not there. No agonizing over vanilla latte or exotic chai. No 10 minutes of contemplating burgundy versus maroon. Barely any choices at all. Bed Bath and Beyond was now a mashup of a small Kirkland's and a tiny Home Goods store. I did find a toilet paper holder that I wanted. There was a big sign outside that said that they still accept Bed Bath and Beyond coupons. What they mean are those relics found under the car seat. Those with grease marks from stray French fries. The ones with the torn corners and blotches of things I'd rather not know about. What they don't mean is BB&B online coupons. The online BB&B is apparently not the same store. I left my find at the register, I just couldn't bring myself to buy something at Bed Bath & Beyond without a coupon. It was just ingrained in me. My skip was replaced by a little limp as I walked back to the car. I quietly buckle my seat belt, adjust my sunglasses and restart my Waze app. With a defeated, nearly inaudible voice, I ask, "where do you want to stop for lunch, babe?"

Thrilled Northern Tool had the electric jack I was needing at a competitive price. Ordered it to…read morebe delivered to the store as the deliver time was a little longer than others, but that was the shorter delivery time. - ordered on July 6th estimated date to arrive 07/13 - 07/22, but figured it would be worth it. Looked online, they don't offer the option to check the status of your order...Just shows the same info. you see when you first ordered - estimated delivery. Not "shipped, in transit, will arrive" info. I called the store and they said you have to check with the online store. Tried to use the chat option, but due to Covid, they aren't offering that assistance. Plus their you get to call the customer service and be on hold for 19 minutes, only to hear, it is in transit. When I asked, what does that mean...a week more, 2 weeks, etc.? Not going to mess with this vendor in the future.

I brought my 29 CC Troybilt gas weed trimmer in for repair and service. It was initially explained…read morethat the choke was stuck and the air filter needed changing. I agreed to the repairs to the tune of $79.00. Weeks later, I retrieved my trimmer brought it home tried it out, only to realize the trimmer worked for 15-20 minutes before stopping. I then called NT & E and spoke to "Spencer" and he suggested I return the trimmer to be reassessed. A few days later, I get a call from associate "Spencer" and was informed that the trimmer needed a carburetor and would cost me an additional $45.00 because it appeared he misdiagnosed the problem. I refused his offer and due to initially poor quality of repair work along with poor customer service. I truly feel fleeced and taken advantage of, I'm currently out of $79.00 plus tax and still without a functioning weed trimmer. I went on Amazon and purchased a carburetor kit for $18.00 and will be attempting to repair myself. I will not be returning to this establishment for lawn equipment repair for this reason. I suggest you tread with caution.

Jennifer M. is incredible! She is so easy to work with, so kind, and has such a strong eye. She…read morewill guide you towards the best possible design solutions while incorporating your personal style and your budget. She is an artist. I cannot recommend her more!

The first time I walked in I was greeted by Pat. He was very kind, and ask if he could help us. I…read moretold him I was just looking and he stepped aside and offered to help if I needed anything. When I found what I wanted, Pat was a big help! He helped me picking out what color I wanted for the sofa, then placed my order. I had a great experience with them, until it got down to the delivery.... Jessie wasn't as helpful.... Just say! We did get out sofa the day before thanksgiving, so all is well. Thanks Pat for your help, because of you we had our first Thanksgiving in our new home. God Bless The Roberson

A really decent selection, especially for an outlet store!! We stopped in on Christmas eve right…read morebefore they closed and Lynette was fabulous, funny, and so helpful. My dad was tickled pink at the stuff she was saying. I loved that she was genuinely helpful with her recommendations and not just trying to sell the costliest items, and I also think she was just a real sweet person. We ended up buying a roasting pan, which was a fantastic discount ($210 instead of $315) , and a small 3.5qt dutch oven at 40% off. Those were holiday sales and won't last through the new year, but I'm glad we caught them anyway. I think in terms of the other stuff, it wasn't the craziest discounts ($2 off here, $3 off there type thing). But I do think that the stuff that has a deal active is usually a pretty hefty deal. Just keep in mind that they don't have all the colorways!

Paige was probably the rudest person I have ever met. She was super irritated from the moment I…read morewalked in the door. I even complemented her on her hair color (she didn't even respond or say thank you) hoping that would put her in a better mood (I really did like it) so I could ask the questions I needed to ask. Ultimately, I decided to come back later when someone else in a better mood could help me, and as I was walking out the door, she rolled her eyes. She was very cold and very bothered to have to answer my questions. I'm giving two stars because when I was in there last week to buy several pieces, the woman that helped me was incredibly kind and answered my questions with no problem. In fact, she talked me into buying two pieces that totaled over $600 that I had not planned to buy. I think your sales will be much better at this store if you can train Paige not to act like a drill sergeant when customers come in. This was a horrible experience.

We had a wonderful experience at this Haverty's locations. Candice was wonderful to work with for…read morefinding a couch and chair. She showed us all of the potential options. Highly recommend!

Over rated furniture at premium prices. Was looking for all leather (which they don't have) and the…read moreones they had were quite over priced.