Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Bobbi and Alicia are truly excellent, and I recommend them wholeheartedly. My wife and I were…read morelooking for our first house, and had never been through the homebuying process before. Bobbi helped us define our requirements and really helped us crystalize what we were looking for - asking questions we didn't think we needed to know the answers to - but ended up being highly valuable and helped us narrow down our search criteria. Now, that meant we were looking for a goldilocks house that was just right for us. But we were in a position to bide our time and learn what areas and layouts we liked and didn't like. Bobbi helped us through all of it and was thorough, professional, and thoughtful. We truly believe having Bobbi and Alicia as our buyers agent gave us an advantage in the market. Bobbi negotiated excellent concessions and helped us have confidence we weren't buying a lemon. It was surreal when we finally got our keys, and we couldn't be happier with our new home. Thank you Bobbi and Alicia!

Wednesday 2/04/2026 We build our relationships upon clear firm yet kind communication. I'm learning…read moreto live in harmony, knowing how important the community of professionals including ourselves is. We depend on each other to achieve our goals. The PropM has been there for me. I have used the PropM for many years. Excellent communication and sincere service delivery are their signature value. Who can beat PropM that serves its constituents 24-7?! I have a "beautiful home" (in my opinion) in LO,OR. When a property management company has 24-7 business hours and real persons' taking calls, that's a commitment . The PropM has the Will-Power to serve our community. One time my house roof started growing moss. I was warned by the HOA to clean up. After the best estimates, the PropM hired someone to do the job in a timely manner. The PropM saved my rear by meeting the deadline! Whew. The PropM did it at a reasonable cost and cleared the moss-mess. The leadership coming from the top, the CEO to the answering service people keeps the "human" (not AI) service operation smoothly at PropM. Every single employee is very cordial. I have enjoyed the PropM service over a decade. I recommend the PropM property management companyy with full confidence and trust. One wish that I have is that someday the PropM would publish just half-page long news about changes in the real estate laws including rental laws. In California where I live, there have been a lot of changes. I respect the PropM that has a deep commitment to serve those in need. Furthermore, their communication to keep their customers informed is priceless. Lastly, their quality service in the reasonable time frame is the best. Trust is two-way street. I trust this PropM management company and give my full-hearted five (5) stars. Without PropM, I cannot keep my home in LO. Thank you all employees of THE PropM for your great work. JC Moore California

I have lived (rented) my unit for almost 26 years (move in date was 9/10/2000). PropM took over…read moremanagement (only spoke @ met with owner/landlord over the years before) about four or more years ago. Since that time, they have lied to me, almost had a young girl enter my home (without notice at all - she could have been shot, I was in bed with double spine fracture) for an inspection. After that, next inspection went okay, but the young man lied to me about what was attached to his body (it was a video camera & he said it was an air quality device) worried about that for months. Next inspection, I think they forgot it was every 6 months, because didn't happen for a year; I got an eviction notice that part of my floor needed mopping & that I had put nails in the wall to hang my pictures (apparently I was supposed to be using something that hadn't been invented yet) and that there were boxes against the house (mind you, this is just a duplex & not visible from street). Now I have new inspection coming up where they announced they were doing 6-month inspection, yet was only 5 months. They rescheduled. Still have this held over my head. I broke my sternum a month ago & was at the same time (due to chest X-rays) diagnosed with emphysema. Deadly disease & no cure (had asthma my entire life & was diagnosed with COPD years ago). It will be another two months before I can be mobile & just finding out I am going to die is a lot. I'm going to be 60 soon & most of my family is dead. Have had nobody to help me, even with double spine fracture & ribs. Am running out of characters, so very much more to say. Feel free to contact me.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Leona deserves a metal. She helped buy ouour new forever home and sold our house that we lived 20…read moreyears. Ask for LEONA she will ttake care of you for sure. SHE'S there 100% of the important process that affects individuals as well as families a a like She will work for you very professionally and she commands and cares for you on a one on one basis. Ask for Leona and she will take great care of you.

This company is an absolute scam! People stay far away. The realtor lied and said that the new roof…read moreneeded to be put on would be cover in escrow. ANDY WILCOX the realtor waited two months after closing of house and he got paid to say JK good luck paying thousands of dollars to roofing company. People this company lies to sell a house and you will be stuck with the bill. I had an absolute nightmare working with them

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

We couldn't think more of J&M Homes. We drove 5 hours to view a certain floor plan with no plans…read moreto purchase from them, we preferred to purchase closer to home. But after visiting with the salesperson, and seeing their offers, it was the right company for us. We have now received our home and been in it for 3 months and everything is as promised or better. Delivery was as stated, the set up crew were perfectionist as was the interior crew. From the sales person to all the staff involved it was apparent 100% satisfaction was their goal. The earned their 5 stars.

Quality of the home was unacceptable. We had a new 2013 modular constructed from a 4 bedroom to a 3…read morebedroom, & just about everything had to have servicemen came for about a year, We also didn't get a darker brown carpet, but a beige one..who has BEIGE put in their home in the NW? Outside painting is horrible, a "grey poupon mustard yellow" ugly color, NOT what we ordered & we were lied to by salesman, saying both carpet & outside paint would be redone to what we wanted. This co. is no good. IF I had to do it all over again, we'd have gotten another company to build us a real home. I do not recommend this place to anyone.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

These guys are great. I am a first time landlord with little experience in the market. Mack and his…read moreteam beautifully packaged and presented my house to get a quick response. They were able to walk me through all the steps and hurdles to getting our house rented at an attractive price. I much appreciate their professionalism and knowledge of the market that has made my experience go smoothly. I would recommend them to anyone.

It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

Jennie and Christine were amazing escrow agents. Super responsive and organized. We had several…read morehiccups due to lender errors & late price negotiations with seller: our closing date changed, price changed, and mortgage fees changed all in the last week and somehow they still got us to closing before our movers showed up to deliver our things.

We "trusted" First American to be professional and honest. We were completely disappointed. One…read moremis-type on a single document ended up costing our family 5k more than what was projected. We had to schedule our own signing appointment and our realtor wasn't even notified we had even completed our title transfer. When we asked the branch manager about the mistake, he brushed us off. Of course why should they care it's not their money. If your looking for a title company I would look somewhere else.

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.