Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

I had a great consultation at Ultimate Image Plano for laser hair removal treatment. From the…read moremoment I made a phone call and set up an appointment to walking in, Holli(a pleasant personality) at the front desk was welcoming and made the process smooth and easy. Paige, who handled the consultation, patiently answered all my questions and concerns without rushing me, which made me feel confident in considering their services. The experience was professional and informative, and I'm strongly leaning toward choosing them for my treatment as well as my teenager! Yay!!!!!

I had a hydrafacial at the Plano location this week with Mary. It was by far, one of the worst that…read moreI've ever had! Not only did she rush through the procedure (I had to get the rest of the blackheads out once I got home), she had very bad breath. The manager (name unknown) called me and apologized, but basically my bad experience wasn't their problem, nor was it their problem that I wasted $250 on this hydrafacial (I had a $100 credit, so between the balance and the tip, I paid a little over $250). The manager said she wasn't approved to offer a refund, nor any type of credit. I find this appalling as it seems that their management don't care about customer experiences; perhaps they need the $250 more than I do?!?! I did have another hydrafacial at the Plano location in March with Paulina and she was fantastic!!!! Too bad she's no longer there! A person whose English wasn't the best (I couldn't understand what that person was saying), called me right after I spoke with the manager, but as I couldn't understand what they was saying, I told them that I wasn't interested. Customer Service sure isn't what it was; now it's always the consumer is ALWAYS wrong, at least with OVME!

This place is awesome! Friendly staff, super pretty inside and my skin LOVED the hydra-facial…read more I will definitely be back.

Katherine and the others that work in this office, have changed my quality of life. Katherine…read morelistens and really hears me, takes the time to figure out what's going on. I'm so thankful I found her and now, my husband and 3 other friends, also see and love her.

Fantastic experience, think I've found my med spa home here after exploring a few different places…read more The check in process, care from the providers, and convenience of the whole visit was so nice. Also, their Easter decorations were beautiful!!! Such a pretty office.

I've been going to Madi the past couple of months to get the DiamondGlow treatment and she has…read moreimproved my skin so much! She does my derma-planing as well and I'm obsessed. I highly recommend her for all your skin care needs!

I have a bad experience with misty nurse. She used the filler which disappeared within a month…read more She said it will last for 12 to 18 months. With the brushing the fillers disappeared. When I asked. They ignore me. And never schedule appointment. Management said misty is not working here anymore. She left the job. Making excuses and Lie to me.they use bad quality fillers which last for a month or two. So clints pay more. It's very sad, this is America and no one is here for inquiries. These kind of froud .

What a great experience. Annie took the time to listen to my concerns about the bags under my eyes…read moreand then made recommendations on how to best approach treatment. We discussed other areas where I wanted to look more "well rested"and Annie came up with a treatment plan over several phases. I'm happy to report I just finished my second treatment and when I look in the mirror I see younger eyes and fuller lips and an overall more rested looking face. I wanted something that looked natural and Annie definitely delivered. Now, I can't wait to return for the next phase. As someone who's in their wiser years I appreciate the consultative approach that Annie took by not only addressing my aesthetic look but also the health and improvement of my skin texture and elasticity. I've already recommended Annie to several of my friends and family members. If you're looking for someone who offers a full range of services and where you can be confident in their expertise, then look no further, Annie is the person to see.

I reached out to Aesthetic Intelligence through their website because I had several questions about…read moretheir services and pricing before deciding whether I wanted to move forward. Instead of answering my questions, the conversation turned into trying to get me to pay $100 nonrefundable deposit to book a consultation for my questions. As a potential client, I don't think it's unreasonable to want basic information before committing money to a consultation. I repeatedly tried to get answers to my questions so I could determine whether their services were a good fit and within my budget. Unfortunately, I never received the information I was asking for. What made the experience even more frustrating was that once it became clear I wasn't ready to pay the deposit without additional information, communication essentially stopped. Rather than addressing my concerns or answering my questions, I was ghosted. The entire interaction felt more focused on securing a deposit than helping a potential customer make an informed decision. Maybe their services are great, but based on my experience, customer communication and transparency during the inquiry process were disappointing.

Sophia took her time with me, especially since it was my first facial. She greeted me warmly when I…read morearrived, thoroughly explained each step of the treatment, and provided detailed post-care instructions. She was incredibly kind and offered amazing advice on how to continue caring for my skin at home. I received the Hydrafacial, and my skin has never glowed so much! I highly recommend Sophia to anyone looking for a knowledgeable, professional, and caring aesthetician

false promo beware let me tell you why. so im scrolling…read morethrough my social media. see this turkey neck add. ohh im like yea im getting that. click here got a call paid my required deposit... got booked, did mt online questions. agreed because i have no plans to cancel. put my request for time off. 4 hours. its in frisco im in mesquite. 47 minutes away. get the im 5 min early wait. do the same question again get the nurse facetime done. waited 35 minutes . ok finally its time im excited. she gives me the long run down shows me pics im getting more excited.. nope goes straight into the money and package to upsale me. another 30 minutes in. i am not committing because its far and i dont want to commit to something i can mot get to. so here comes the schock. well im not going to perform the kybella because it would not benefit you. gets better and your notttt getting a refund wtf? you refuse to do the service i signed up for and now you dont want to refund my money and want me to go with something that i did not sign up for to begin with? something convenient for you? because you couldn't get me to commit to 3 grand on the spot? i drove 47 minutes ther and another 47 back home...waisted my gas my milage my pto and left with no service performed???? are you kidding me and you want me to come back. i left so quick before i lost my cool. idk if anyone has money to throw at this lady but i don't so if you do carry on she's your girl. me im sh0cked at todays events. she made the choice not to perform the service she ran am add for i did my part and now because her opinion flat out tells me i can save as a credit? no way i am coming back. im disgusted that she would just keep my money like that. funny part disclaimer states saying her employees time is valuable with there family? so mine wasent? my money is important to me and if you choose not to honor your adds which is galse cause your going to need three so she is just baiting you. plain and simple. now i know why she is well off .i can only imagine how many times she has forced unwanted services on people. yes i misspelled words cause im livid that she just gets to keep my hard earned money.

I had facial balancing done a few days ago by Jessica Rutledge. She is phenomenal! Besides being…read morevery warm and kind, she was professional and extremely gentle. She communicated everything she did so well and I felt extremely comfortable! I was expecting to have a lot more swelling and bruising and I have had very minimal. Will definitely be back!

I can't say enough good things about my experience with Jessica. She injected Botox/Dysport and…read moreknew the right amount to apply. After listening to my under eye bag concernsshe also suggested a new approach to try a tiny bit under eye, which has shown phenomenal results. I always feel so relaxed and welcomed at U Med Spa and having Jessica there only made that environment even more welcoming. even if just for moment, she is a true pleasure to be around.

I recently had a mini facelift, bleph, chin implant, and laser treatment for a full refresh with…read moreDr. Vu Ho. My goal was to still look like myself--just more refreshed--and I chose surgery for long-lasting results. From consultation to surgery and follow-ups, the team was always friendly, responsive, and professional. They took the time to answer all my questions and made sure I felt comfortable every step of the way. I especially appreciated the thoughtful follow-up care. I love my results and would highly recommend Dr. Vu Ho at Beyond Beautiful!

I had upper and lower eyelid surgery with a brow lift by Dr. Standefer about 18 months ago. After…read morethe procedure and Botox injections, I developed double vision that has severely affected my ability to drive, work, and live normally. Despite multiple follow-ups, I was told it would improve, but it has not. I've since seen other specialists, and recovery is uncertain. The cosmetic results are also worse than before--my eyelids and eyebrows look more sagged. Please do thorough research before choosing your doctor.