The nail techs were so kind and professional. The service was quick and lasted for a while. I was…read morevery impressed and am excited to go again!

one of the worst experiences at a nail salon ever. I didnt even get my nails done, I only needed my…read moreacrylics to be drilled off and it took over an hour and 2 workers to do it. as she was drilling off my nails, she kept clipping my skin with the drill but still failed to get all the polish off. my hands we left dry from soaking in straight alcohol and now my nails are in pain because they are so thin and weak.

I loved the service but just to know they prices are pretty high this set was 95$ but when I did do…read moremy nails the person got up 2 times but overall I loved how it looked

Cute shop and I love to support women-owned businesses. I've been here twice, once for a full…read moreacrylic set and once for a fill. Sandra was not friendly which I wouldn't care about if her work was amazing, but it just isn't. I asked for a simple design and it was just not good. I really wanted to like this place but I just don't want to waste any more money!

Let me start off by saying if you wanna go to a salon and ask for one thing then get something…read morecompletely different then this is the place for you!!!!! I specifically planned out getting my hair done this past Friday because I have a lot of family functions coming up in the next week and wanted to look nice and fresh. Alyssa had done my hair once before and the price was reasonable so I decided to give it another shot. Big mistake. I specifically asked for a more intense blonde balayage look and wanted an inch or two trimmed. 3 and a half hours and $160 (plus tip) later, I was left with the worst haircut of my life. Tony gave me layers without even asking me and these were the most uneven layers I've ever seen. At one point he grabbed my hair from the front and asked which way I part my hair, then proceeded to chop away at my side bangs. That's when I demanded he put the scissors down, blow out my hair so I could just leave. I was mortified. I like my side bangs the way they are and not once did I ask for them to be cut or for layers. In regards to the color...the lighting in the salon was not the best so once my hair was blown out, I couldn't really see the balayage look that I had asked for but I figured it must be the lighting. I had trusted that this girl knew what balayage was since she had done it before. Once I got to my car I realized that it literally looked like my natural hair with faint highlights. I was so upset. I decided to contact Alyssa and explain how unhappy I was with my hair. She responded a day later, only to say that she can "fix it" for no less than $50!!!!! Awful awful awful customer service. Any other place would have owned up to their mistake and actually fixed it. During the service, the stylists were on their phones and chatting away, no wonder the service took so long and came out so badly. After coming to the conclusion that they would only fix it for $50 my best friend and I decided to fix it ourselves and use a boxed L'Oréal dye. It came out exactly the way I wanted...absolutely pathetic how two girls with no experience doing hair could achieve the look but these two stylists who've been working for years could not. Save your TIME and MONEY and DO NOT come here.

I went to Bachi yesterday based on the reviews I've seen on this page and I was not disappointed!…read moreUnfortunately I went on the hottest day of June and the AC was busted which made it very warm in the salon. I went in w/ a picture of a style that I wanted. Tony asked a few questions and said "I'm going to do what I think is best for your hair, but don't worry you'll love it!" I immediately thought to all the reviews that said he would do just that and laughed to myself. Sure enough within minutes, it was a scene out of Edwards Scissorhand and Tony went to town on my hair, all I saw was a blur of my hair and his scissors, (Well most of the blur was due to me not having my glasses on) lol. Ultimately, Tony was right, I did love my new cut. He follows the pictures that you bring in but he kinda does his own thing. He even showed me how to blow dry it to get the most out of the cut. I will definately go back even though parking is a hassle. The price is steeper that I'm accustomed to, but you get what you pay for and this is by far one of the best cuts i've ever had :)

My husband and I just left the Heldrich Spa! We were 100% pleased with the services. The spa was…read moreclean peaceful and very relaxing. We purchases a 75 minute massage and they did the entire 75 minutes. We are planning to go back next week, that's how good it was. The reflexology massage will send you to another world. A very special thank you to Linda and Kristina, you ladies were very professional and your hands did not disappoint. Can't wait until the next time. Darren and Pam

This was my first full body massage so I didn't know what to expect but the experience was amazing…read more The spa was clean and appointment only so we were the only two people in the room. They made us fill out a form for covid related info and then we were taken into the room. We did a couples massage but for covid reasons we were not in the same room - not a big deal. The room was warm and the beds were heated. From the beginning my massage therapist was attentive and paid attention to all of the problem areas. She was thorough and I felt amazing afterwards. I had to wear a mask when I flipped over - which was fine and preferred for me - and she wore a mask and a face shield/goggles so I felt even safer. If you go I highly recommend getting a massage with Linda - she is awesome and gives motivational pep talks too!

I recently visited for a gel pedicure ($45), and unfortunately, the experience was highly…read moredisappointing. The older gentleman who worked on my nails showed a clear lack of attention to detail, and frankly didn't want to be there. He didn't push my cuticles, trim or shape my nails, nor did he roughen the surface to help the gel adhere properly. I had interrupted and asked him to do these things which was not done. All other staff were with other patrons. Additionally, he used a dirty emery board on my skin (not nails), which was of course ineffective. The polish application was sloppy, with excessive bubbling and uneven coverage, resembling a toddler's attempt, with more on my skin than my nails. When I politely asked for corrections, he rubbed the dirty emery board on my painted skin, with no improvement. The massage was practically nonexistent, callouses were barely touched. Eventually, I asked a kind older woman there to fix the mess, and she did what she could to improve it. Overall, I left feeling very disappointed by the service and the quality of the pedicure. Will never return when visiting this area.

Their customer service and work is absolutely terrible. I had gotten my acrylics removed here, they…read moreseemed fine while I was in the shop; once I got home I had noticed they were really thin, weak and felt terrible. I am aware acrylic does this but I have never had this happen before to this extent, especially after removal, they had drilled so much off it's ridiculous. When I called to complain about my service and asked for a refund they denied it and cursed at me saying I was wrong and to be quiet. How is this place still running and getting business. I do not recommend coming here they will not respect you what so ever!!!

Marcia did my full bikini wax. It was my first time visiting and she made the process smooth. She's…read morequick yet kind and comforting!! Which I highly appreciated since I was nervous. Price wasn't terrible and was fair. Salon looked clean, specifically the waxing room. Will come back when ready!

It was very clean and Marcia did an excellent job!! She took her time was and was thorough!! She…read morekept me occupied with a great conversation!! I got the sugar wax package and am definitely going back!!

I had UV gel fill with Opi French gel finish. The service concluded with lotion, hot towel, and…read moreshoulder massage.

DO NOT go if you want or like ANY type of design work! 2 appointments 3 different design choices…read moreof the simplest form could not be professionally done even though they were all aware of the design choices ahead of time, and the appointment was booked appropriately. A four pointed diamond star for Christmas COULD NOT BE DONE. A simple 69s styled round petal flower COULD NOT BE DONE. Polka dots COULD NOT BE CORRECTLY DONE! As a nail salon that heavily advertises design work seems like false advertising . For the price you're paying you should leave happy getting exactly what you want And the fact that I left unhappy with two holiday sets of that should've been perfectly executed is ridiculous.