Our stay was amazing from beginning to end! The moment we walked in we were impressed with the…read morebeautiful entrance and although there was a long line with only one woman helping everyone, she was happy to help us once it was our turn. I was here for a conference and the ballroom they kept us in was beautiful and the bartenders were friendly. The situation that truly made this hotel shine was a unique one. On my last night there, my colleagues and I were walking back from a bar around the corner. We are not familiar with the frozen bodies of water and decided to play with the ice on the pond in front of the hotel. After a few moments of tossing pieces of ice across the pond, one of my rings that is very sentimental to me flew off my finger and across the frozen pond. I was heartbroken and everyone told me there was nothing I could do and that it was a lost cause. The following morning, I told the front desk the situation. They told me they would call maintenance and see if there was anything they could do for me. That's when Rick came out to assess the situation. He was SO kind and understanding as he tried to come up with a solution. When he realized how far out the ring was, he decided to get one of the hotel engineers, Omar, involved. He came out and was every but as kind and pleasant as Rick had been. I had breakfast reservations I was cutting it close to and they told me to go ahead and go enjoy myself while I let them figure the situation out. Once I arrived back to the hotel, the same kind girl that checked me into the hotel was holding my ring beaming at me in excitement. I couldn't believe it!! I still don't know how they did it, but they went ABOVE AND BEYOND to help me with a situation that had nothing to do with the hotel and they could have easily given up on. I am eternally grateful and will always stay here when in the area!!!

We are long‑time Marriott Rewards members, and my husband paid for both stays using his Marriott…read morecredit card (just to show we are Marriott loyal). What we experienced was far below Marriott standards and caused significant disruption to both our vacation and my husband's work conference. Our stay at the Westin Westminster (June 7-12): The issues at this property were extensive and ongoing. Housekeeping repeatedly failed to properly clean our room, make the beds, or provide enough towels. The shower handle was broken for our entire stay despite being reported, and the toilet was malfunctioning from the beginning. On June 9, the toilet overflowed and flooded the bathroom and carpet. The room phone did not work, forcing me to navigate multiple automated prompts on my cell phone just to reach the front desk. Even after I clearly stated it was an emergency, it took approximately 30 minutes for anyone to respond. The staff member who arrived how many language barrier and could not communicate with me. He used Google translate, but I still do not think it helped. He did not clean the flooded area, and the toilet was never properly repaired. We had to use our bathroom towels to clean the water, and those towels were never replaced.  After multiple complaints, we were moved to another room, but the second room also had serious issues. The shower and sink did not drain, housekeeping remained inconsistent, and the room lacked amenities included in the first room despite being the same room type. One of the main reasons we booked this hotel was the indoor pool, which was unusable for our entire stay. The water was extremely cold, and we were later told that the hotel turns off the pool heater and filter during the week because "there aren't many children at the hotel." When the heater was turned back on, the pool was full of sand and debris due to the filter being shut off. As a result, our children were unable to swim for six days, and we had to spend additional money to entertain them. We later learned that multiple conference attendees experienced similar issues, including room changes and housekeeping failures. This indicates a systemic problem at this property. The only gesture we received was a small fruit bowl and a few chocolates, an inadequate response considering the severity of the issues and the disruption to our stay. I did receive a message from the hotel after our stay letting me know that they did listen to my suggestions about the pool being cold and increase the temperature to 82°, but that does nothing for our experience. I wish I had taken more photos of the grossness to share so people avoid this place.

Drury Plaza is a fairly high-end 7-story hotel just off the Boulder Turnpike at Church Ranch…read more Normally they're a bit over my budget. During slow times, however, they can be quite affordable. Here are a few specific notes. Lighting: My room had lights in the right places, and the bulbs were bright enough to read by. Shower: The "rain" style shower head was mounted fairly high and worked well. The manufacturer of the "Nourish" brand shampoo trumpets high-end, luxury products, but goes to great lengths to hide the ingredients; it turns out that the shampoo contains SLS, which many people find drying and rash-inducing. Security: Like most hotels, Drury Plaza is situated in a "transitional space" which invites ne'er-do-wells. The outside is ringed with good lighting and cameras. Inside, the staff is very alert. While I was at the buffet, a non-guest wandered in; it took less than 30 seconds for a manager to redirect the interloper to the door, and numerous staff members materialized and cheerfully greeted everyone in the area (presumably to make sure that everyone belonged). Food: The "Evening Kick-Back" is a full meal. They rotate between three buffet-style menus, but there are enough extras to mix-and-match a wide variety of meals. At the height of a flu outbreak, I saw a lady cough into her hand then handle half a dozen serving utensils...everyone following her picked up a nice dose of virus. No hand sanitizer was provided (which meets the local health code--I checked--but many other states require sanitizer stations at buffets).

I've stayed at Drury Hotels atleast a dozen times all over the country and this was the worst Drury…read moreexperience I've ever had. First off, we attempted to check in around 3:30 and our room wasn't even ready. We were stuck waiting about 40 minutes in the lobby for our room. Secondly, the cleanliness was below average. The bathroom had hair clippings all over the floor and toilet. The bathroom counter had a fake eyelash next to the soap tray, and there was used floss on the floor under the sink. Lastly, the service at breakfast and the 5:30 kickback was absolutely atrocious. Most of the trays of food were EMPTY. Even at the beginning of the food service. I spent over 30 minutes waiting for the milk to be refilled during breakfast. And items were cold during kickback. Most of our time in the dining area was spent waiting for refills of food. This is was so disappointing and a huge waste of time and money. I will say this Drury Inn is conveniently located near some nice shopping and food. And our room was beautifully spacious. Unfortunately, I don't think I will be returning to this location.

This review is based on my wife's recent stay here while visiting Westminister CO area. She really…read morelike this hotel. The staff was friendly, parking easy, room was clean and spacious, view of mountains and sunset great, and breakfast had a good variety and was very good. Overall, she had a great stay and experience here.

Very much enjoying my stay here this week for work. All the staff are friendly and helpful from the…read moreconcierge to the bartender to the cleaning staff. Wyatt at the front desk helped me send out my stack of 80 Christmas cards in the daily post. He is always smiley and helpful. Thank you, Wyatt! The breakfast buffet includes fresh fruit, potatoes, eggs and either sausage or ham, waffles, oatmeal, cereal, toast or bagels, multiple types of juice, tea, coffee! The conference room we've been using is always clean with coffee/tea and ice water available all day. The bar/eatery onsite called The Placery has a limited but yummy menu--during happy hour, I ordered the chicken tortilla soup today with a slice of NY cheesecake, and a glass of their Cabernet Sauvignon. The wine was particularly delicious--Patricia the bartender told me that this Canvas brand of wine is only available at Hyatt hotels though it's grown in Napa Valley. Intriguing! Patricia was also really nice to converse with, she's definitely a people person! The fitness room is open 24/7, with a decent selection of free weights, a cable column machine weight machine and various cardio machines. The indoor pool is open during the day. It feels about 85 degrees and comfortable with deck chairs and a shower. Coin operated washing machines and dryers for $2 each, and single load laundry detergent and dryer sheets available at the front desk ($9 total). Just behind the hotel are the easily accessible bike/pedestrian trails called the Big Dry Creek Trail. On top of it all, today it snowed outside! Just for a couple hours but it was a treat for a California girl like me. For a mid level reasonably priced hotel, this one exceeded my expectations! I'd happily come back given the opportunity.

Very well maintained. Aspects of this hotel and service come very close to marroits Ritz Carleton…read morebrand. Definitely worth a stay!!!!

I can't believe this hotel still charges separate for overnight parking and wifi access. The hotel…read morehas a lounge that allows those who visit it to park for free taking alot of the parking spaces making it hard for hotel guests to find parking. Hotel overall was okay but not worth the price for a view of a roof. Stayed recently at another hotel in the near proximity and that hotel did not charge for parking or wifi, parking was much easier, they had a great complimentary breakfast, staff was much more friendly, and room views much better. Recommend you look at other properties in the vicinity before staying here.

I stayed here for 3 nights and overall it was an okay experience…read more The rooms were clean and well kept, (the hotel overall is on the older side and shows a little wear and tear) and the complimentary breakfast each morning was good with plenty of options. Staff was polite and check-in was easy. Aaliyah at the front was super friendly and let me know upon check in that wifi was down for the day but should be back the next with a tech coming. Long story short there was no Wi-Fi available during my entire stay and my reception was not great in the room. It was definitely a little frustrating, but luckily I didn't have to get work done. If you just need a clean place to sleep with a good breakfast and free parking, this works. It's also in a nice convenient location close to the freeway and next to restaurants and stores and really dog friendly. But if you rely on internet access during your stay, keep this in mind.

Stayed at the Hampton Westminster last Friday and Saturday night for my boys' elite traveling…read moresoccer team. My wife and I spend 30-40 nights a year in hotel rooms and have been Diamond Members for a while. This was by far one of the worst hotel experiences I have encountered. We checked in late (10:40 PM) after a near 7 hour drive. The check in process went quickly. As we walked to the room, my boys and I immediately smelled cigarette smoke in the stairwell, hallway and in our room. Then, when I set up the sofa bed, we could find no sheets, pillows, or blankets for the pull out bed. When I went downstairs, the night desk attendant told me that housekeeping was closed. He was able to find a mattress cover and a blanket. He told me he would look for a pillow and bring one up to the room. I also noted the cigarette smoke and was told he had smelled it as well "but that there wasn't much he could do about it." I went back to the room. 40 minutes later I was asleep, having borrowed a pillow from my son's bed. In the morning, we discovered the shower had no soap or body wash. In addition, when you pulled up the lever for the tub spout diverter, 1/3 of the water squirted/leaked out of the side, causing the shower pressure to be light. Instead of a towel claw hanger on the back of the bathroom door, there was a knob and a screw (see picture). And the lock on the bathroom door did not work (not fun with 2 teenage boys in the room). When I reported the problems to the front desk that morning (a new woman) informed me that housekeeping and maintenance were not in and she couldn't do anything about those things right now. It was 7:15 AM, we were leaving for the soccer fields. They had just taken both containers of coffee from the station and informed me and others waiting it would be at least 15 minutes before more coffee was brewed (a cardinal sin for parents heading to early morning soccer games). We left and I stopped at Starbucks on the way. When we got back to the hotel at 1:30 PM, I informed the 3rd desk attendant about the problems and he said he would have housekeeping bring up some pillows. He handed me a handful of small body wash bottles and told me they no longer put them in the showers, that they had shampoo and conditioner but that "I had to ask for body wash". Five minutes later he brought pillows up to the room. Walking down the hallways, the light of day revealed just how dirty the hallways were, with dirt and dust meeting the walls by the carpets edge needing to be vacuumed. There were also cuts in the carpet and scratches/scrapes/wallpaper tears in the walls. Sunday morning my boys and I went downstairs for breakfast at 8:30 AM. The toast, bagel, muffin station was nearly empty. When we asked if they were going to put more out, we were told that they didn't usually restock so late. We have stayed in Hampton Inn's before and usually prioritize Hilton. The only thing similar about this place was the sheets on the boy's beds. Everything else from the soaps, to the decor, to the dinginess of the place screamed the facility had been converted from another hotel and the new owners had done as few renovations as possible. What bothered me the most, was the complete lack of customer service and any type of apology. I get that many places are understaffed. But, I haven't experienced such a lack of care or professionalism in many years of traveling for work, for elite traveling soccer league games and tournaments, or for family roadtrips and vacations. The only bright spot is that we were in late Friday night and out Sunday morning, and spent most of our time on the soccer fields and away from the hotel.

Came here for a business trip and stayed two nights. The hotel is located conveniently in a plaza…read morewith a few food options and even retail like TJ Maxx/Home goods, plus Target isn't far away. Check in - was a breeze via the app. The room was clean and pretty spacious. Had a two bed room with a tub. There was a microwave and fridge hidden in a cabinet. The desk is relatively small for if you need to do work. Appreciated that there was housekeeping everyday, didn't expect it! My AC unit was making rumbling noises so I had to keep it off during the duration of the stay in early Spring. It would have been a bit annoying if it were warmer and I would have mentioned something to the hotel. Also the bottom strip of the door was missing so you could see light pouring into the room at night. Other than that, would stay here again!

I've become a fan of Courtyard Marriott locations over the past few years. They tend to be…read moreaffordable, reliably clean and comfortable, and modern. I especially love that you can often check-in via the app and then use your phone as a key, which really speaks to my Millennial soul not wanting to actually interact with anyone. We chose this spot and booked it about 24 hours before our stay as it was the most convenient and affordable as we were passing through the Denver area on our way home to KC from Yellowstone. After spending a week at an air bnb and staying in some other hotels along the way, this spot stood out as our best night's sleep the entire trip. The hotel also boasted a pool for our kiddo, and ultimately was just a really comfortable stop for us. If we are ever passing through again I know we would consider staying here again.

For Christmas Eve & Day I booked at the Hilton DoubleTree, but through Travelocity; (Do NOT reserve…read morethrough this online venue!!) While the entrance was lovely even under construction, my desk clerk was delightful, BUT Back to the Travelocity issue, it was and huge ISSUE from the start and for the next coming weeks. Not the Hotel's fault!!! DoubleTree Hilton was perfect for I was severely under the weather, I am terribly allergic to the (Skunk) Pot weed people smoke these days and fell horribly ill, ergo being in the area I booked a TJoes, picked up some healthy food and checked in. Noticing my lovely check in lady was having difficulties, and when asking, she said she would get it straighten, no problem on my side. Service dog and I went to our Queen room, and crashed. Perfect size, nice bed, very comfortable, minor room temperature while facing West, the sun creates more heat ergo I turned the thermostat as low as possible. The downstairs construction did not add any noises, each Guest Agent were extremely polite, the elevators worked great, and the luggage carts were not too difficult to operate given I was severely under the weather; Yet a great place to recover over Christmas eve and day. Then Travelocity cause a greater problem! What I am not sure, this is a warning; "Never use them!!" Check in through Hilton online or some other agent! This has been such a mess causing my Credit Union to come together this week of January 12, 2026 and review all charges and problems Travelocity created. We wish to make sure DoubleTree Hilton were paid correctly. Very comfortable, lovely attendance, they worked their best to overcome a problem which was not theirs. I do recommend DoubleTree Hilton, and Hilton Hotels in general! Their Staff members are Excellent and truly helpful where possible. Sorry no photo this time, I was down for the holidays

No Air conditioning! I was really hot and sweaty all night. I literally couldn't sleep it was so…read morehot! DO NOT RECOMMEND!

Had a really great stay here, as always! I'm a regular customer and this place never disappoints…read more The staff are super friendly and make everything easy from check-in to check-out. Special thanks to the front desk manager, Anjuli--she's amazing, very welcoming, and always goes above and beyond to make sure everything is perfect. The room was clean, cozy, and had everything I needed, and the bed was especially comfortable. Overall, excellent service and a great vibe. Would definitely keep coming back!

Our room was dirty when we checked in. There were crumbs and old wrappers around the bed. One of…read morethe pillow cases had a weird stain on it.

Great location and recently renovated hotel. Very…read morecomfortable king bed. Modern layout with desk, comfy couch and nice bathroom. Friendly associates welcome you and a free continental style breakfast with the usual processed food items. Fresh fruit & yogurt. Bagels & other pastries. The bad was having a bathtub that was cracked, rusty & paint peeling. This unfortunate situation was the only HUGE blemish on our stay. Big issue

Wow! Updated reviews are severely needed on this place. The renovation is complete, and boy did…read morethey do a nice job. Super modern new look. From the lobby to elevator to rooms everything is now updated and new. They did not renovate the bathtubs, so if you are okay with just a shower ask at check in for a room with just a shower. The rooms are small, but they figured out a way to make it seem spacious. Gotta love those hardwood floors. Don't be surprised if you see a lot of kids as they have many sports teams stay at this location. The front desk staff are very nice and try to accommodate you the best they can with your requests. Not a ton of towels in the room so you may want to ask for a few extra. For the price you can see from the pics that the place is nice. Don't give staying here a second thought. Yes, they do charge for parking as they did the parking lot as well.

Felix was great. Wonderful service and he made our stay special…read more I am Platinum and when we arrived there was a gift bag with several snacks and 2 bottles of water. Much appreciated. The room was very clean. The faucet in the bathroom dripped and you really had to push to get it to stop. The shower was great if you aren't too tall. It needs another grab bar. The shower floor wasn't slippery. The A/C was noisy. No USB outlets. Solid choice if you are in the area.

Safe clean and affordable location. Great one bedroom option in a good area with lots of shopping…read morenearby