I am filing this complaint to warn other consumers about my experience with Barefoot Mosquito &…read morePest Control. I have used Barefoot for annual termite inspections without issue. During one visit, mosquito control was offered, and a separate appointment was scheduled. The technician completed the treatment and then handed me a small iPad to acknowledge the service had been performed. At no time did he explain that I was entering into a 12-month contract, agreeing to recurring monthly charges, or accepting an 80% early termination fee. I believed I was simply acknowledging receipt of the service. Before the treatment, I explained that my property is surrounded by mature trees and dense landscaping. The technician assured me, "If any mosquito enters your yard, it will die." Unfortunately, there has been no noticeable reduction in mosquitoes. We still have to burn mosquito coils just to enjoy our backyard. When I called to cancel after the first treatment because it did not work as promised, I was told my account would be placed "on hold," but I would still be required to pay $107.17 per month for the remainder of the agreement or pay an early termination fee equal to 80% of the remaining balance. This was the first time I learned I had supposedly agreed to a one-year contract. Only then was the agreement emailed to me. I gave Barefoot the opportunity to resolve this fairly before filing this complaint. Instead, they chose to enforce a contract that was never verbally disclosed. I am requesting that Barefoot cancel this agreement without penalty and stop all future charges. My goal is to encourage other consumers to ask questions before signing or initialing anything on an electronic device.

Avoid Barefoot Mosquito unless you don't mind money coming out of your pocket every month after…read moreyou've canceled service. My last service date was 10/25/25, but Barefoot Mosquito has continued to charge me monthly. I reached out in May and received confirmation from them that they received my communication, but I never heard back from them. I don't know what's going on with their billing system, but it's messed up as is their customer service (or lack thereof). Terrible.

5 Star truly gets 5 stars from me. After trapping rats and raccoons by sealing off the openings in…read morethe roof and garage these pests were removed. Then the final exit was sealed. All the old insulation was vacuumed out of the attic, attic treated with disinfectant and new fiberglass insulation blown in. The was all done for much much less than the price of two other competitors. I am 100% satisfied with their work and professional service. They cleaned up very well. Thank you 5 Star Wildlife control! Larchmont Rd. Mesquite, Texas 75149

A creature had burrowed itself under the shed and our dogs were going crazy. The smell was awful,…read moreno idea what was in there. They came out and put in a trap and the possum was caught in 14 hours! That was fast now the large possum is out we are looking for anything else under the shed. The employees were so fast and "ninja like; they got the animal and reset the trap and I didn't even know they had been here. Great job.; very reasonable in prices!! Highly recommend to anyone having a critter issue.

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

2 things, omega will pay you to sign a contract to not make a bad review and they also thrive off…read morethe psychology of a home owner's fear. They over state the potential damage and consequences of your issue in order to give you a price that other pest control companies can do for 1/3 the cost. Now as long as their work is okay then at least you got something in return for the $$$ you paid, but that is not the case. I fell for the fear bait and the service I got was not at all worth the price. They constantly missed sealing spots that the sales person said and after I asked multiple times did a half effort to seal it which resulted in absolutely 0 rodents or animals removed or captured. Then randomly my biweekly check ups just stopped happening and they ghosted me. When I confronted management after a few months of no response they offered to pay for me to keep my mouth shut and offered a contract for me to sign that I wouldn't make a bad review or tell anyone. Of course I did not sign and called my bank for a refund. Please be aware that they don't have worse reviews because they'll pay and give you a binding contract to keep your mouth shut. Slimey company

Fast response! This family owned business is who you should call if God forbid if you have a rat…read more Not only did they help get rid of it but they also helped seal up areas that caused the problem. They've been back since to help us get rid of ants. They are quick, professional and reasonably priced (although I would pay any amount to have gotten the rat out of my house!)

Great job and fixed my rat problem. They were always on time and did exactly as they said they…read morewould. Highly recommend.

Everyone I was in contact with was kind, understanding & helpful. Unfortunately our issue is with…read morefruit flies and the solution is perseverance. We were given several things to do, but there was no charge for a 20 minute visit. Frank said there really wasn't more to do than what we were doing. Not like most companies who would charge large fees with no guarantees!

I bought anti bed bug covers for my mattress and box spring and gave them to Amy to apply. She…read moredidn't apply them. She stole them.

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Metro Pest control is by far the best company in Dallas Texas. Gregory Blair. Free estimate and…read moreprofessional and customer service. 5 star rating.

I've done business with Metro for the past few years. I would continue, but I have moved to a…read morelocation outside of their service area. Michael and his folks are always professional and know their business. They were always on schedule, and not one time did I experience any type of billing issues or up selling that seems to be prevalent these days. They were continuously stellar with their customer service. If you live in the service area, give them a call. Thanks Michael and Metro Pest for years of great service; its been a pleasure.

I apreciate every time they come and it always helps me to not only know what's happening, but to…read moreknow what I need to pay attention to. You can't find a more thorough and caring company. I say for confidence give them a call and they take great care of your home! Thank You Bug Head Pest control.

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick