Just really nice folks that understood how important our dog was to us. They were super professional and very kind - no effort to upsell, which we appreciated. Very dignified. read more

Compassionate, caring, patient, and very professional during the recent death of my beloved, dog, Alan. I can't say enough good about them.

Thank you for taking care of my beloved midnight's remains. I am grateful for your services. I now have precious keepsakes of my fur baby. I asked for clippings of her fur, whiskers and paw print. I was provided with all of that and a certificate of cremation. I have a beautiful urn with her remains which touched me so deeply. I can't believe my fur baby is gone after 13+ years so unexpectedly. The cost was very reasonable $95 for everything mentioned. That is the most reasonable in the area. Thank you so much for everything and Midnight now rests in peace. :' ) read more

Orlando Pet Crematory - Pet Cremation Services Near Me - Orlando, Florida

Janky as hell. The price was too low and I wonder if they give you back the remains of your animal companion or are these mixed in with animal companions or dead animals. Regulations don not allow people to see the cremation as claimed by the owner of that service. Janky! Who knows but I did not go for it. Something was not right. hmmmm That says it all. read more

Would not let me drop off my pet on a weekend, but gladly pick him up for a $85 fee. Why could I not drop him off? Clearly someone is on duty. read more

Great service. Rapid responses during such difficult time. The price is very reasonable. They truly care and are there for you.

During this very difficult time they were very caring and understanding! I felt they knew my pain.

Our sweet kitty passed unexpectedly and Orlando Pet Crematory helped us same day. We were able to bring her in and they were very accommodating and understanding. The price was affordable especially if you don't have the means to handle a lot in an emergency situation like this. Thank you for getting our baby back home to us, in a respectful and quick manner. read more

I appreciate the care that Orlando Pet Crematory took to ensure that the process was as easy and stress free as possible. This is never a service that anyone wants to use, but its an unfortunate event that occurs. Our pet Abby was 20 years and 4 months old when she passed, while we understood it was coming, it is never easy. We had located and researched our options a few months prior when our girl had her first seizure and started to noticeably decline. Many of the other caring options out there are mostly focused on euthanasia in-home or otherwise, but most of them do not provide an easy path for cremation in the case of a natural death. We wanted to leave that option available as our Abby was not suffering - she had just slowed down severely. In the end, our instincts were right - Abby was able to pass peacefully without suffering with us by her side. The website for Orlando Pet Crematory is very clear - it provides pricing for cremation, for removal, and It even provided providing on any urns or other memorabilia that they offer. The form was on their web site that needed to be filled out so you could do so in advance if you like, otherwise they brought one with them. At the top of their website they post a 24 hour contact # so that you don;t have to search - super helpful at a stressful time! It was 9:18 on a Thursday night when our Abby passed and we called the 24 hour # shortly after. I received a voice mail that I wasn't sure if I called the right place, so I hung up to try again. Before I could dial again, I received a call back from them. A gentleman named Eddie called and I told him that Abby had just passed, he asked a few questions, provided me the pricing so that I was fully in formed and then indicated that he should be at our home in Oviedo within the hour. Eddie spoke with compassion, it is clear that he was sensitive to folks and their grieving; even as he provided the information he did so in a way that was informative, but not overbearing. Within the hour, Eddie arrived and we showed home where Abby had passed, he explained to us what he was going to do to revive her, then he went out to his van to get a pet bed. As he picked her up, he was sure to do it carefully to transfer her body; she was notably stiffening, but he was sure to put his arms under her to cradle her out of her bend and into his bed to transfer her. Our options for payment were cash/check on the spot OR I could call the following morning to pay by Credit Card - which I did. At the time I called, they found her papers, took payment and I squared away the urn we wanted. On the phone, they were very clear on what the process would be which made everything very comforting and easy. I also paid a small additional charge to have her remains and urn returned so that I did not have to pick them up. I was informed approximately when the cremation would likely occur (that afternoon) and that after at least one business day they could return the remains (in this case Monday or Tuesday) On Monday I received a call from Eddie and he made arrangements to return out pet's remains. He carefully brought the remains, which included a final paw print from her and a clipping of her fur. In all, I am appreciative to how compassionate that folks were at the Orlando Pet Crematory and it was clear that they work to make the process as stress-free as it could be. read more

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Had to put my senior dog Chloe down and this place was soo understanding and also affordable.

This review is re services provided on May 8, 2013. It has taken me awhile to write this review because I can hardly see the keyboard as every time I try to talk about my baby boy, uncontrollable tears flood my face. It has been nearly 5 years, and I am crying as I type this, so I will try to be pithy. When I called Orlando Pet Cremator on the day my Mac died, he was still with me, but I knew it was the end. I wanted to "take care of the details" before he passed bc I knew I wouldn't be able to be at all coherent after. Still, I was crying pretty hard when I spoke with Jeanine. She was so very kind and empathetic, and she spoke very delicately with me about the process and what I would need to do if he did pass away. She ended the call by saying, "I hope that I don't hear back from you today because I can tell how very much you love Mac, but if I do, I will keep it quick, and I will take care of everything for you." She was true to her word. Once he passed, I made the quick call to let her know, and she conveyed her sincere sympathy and assured me it would all be handled with care and respect. And it was. I was not able to go get his remains from OPC, so my brother took care of that part for me. He said that the people he encountered there were kind and thoughtful (my brother loved my dog almost as much as I did, so I know it was hard for him too). When I was able to bring myself to open the envelope many moons later, the letter stated that they made sure the contents of the urn were 100% my boy, and that they handled him with utmost care and respect. It meant so much to me to know this. The memorial to my beloved furry soulmate is now front and center on my mantle, and it is comforting to know that I will always have him with me. Thank you so much for your kindness, consideration, professionalism, and empathy. It means so much more than I could communicate (photo attached to this review is his puppy picture that now adorns the gorgeous cherry wood urn I selected from OPC). read more

Orlando Pet Crematory - MacGregor ("Mac") July 1, 1996 - May 8, 2013 - Pet Cremation Services Near Me - Orlando, Florida

My daughter lost her beloved pet Rylie she had for 12 years. It was hard on the entire family but Orlando pet crematory made it easier. They provided the cremation, a nice urn was included, paw prints, and hair clippings. This helped my daughter so much. Thank you for all you do! read more

While on vacation our family received a message that our little doggie Princess Puff passed away. The pet sitter said she died peacefully in her sleep. She lived a full doggie life. RIP Princess Puff September 11, 2002- January 15, 2016. We contacted Orlando Per Crematory which was polite, professional & carrying. They prepared her within the time stated & called when she was ready. We purchased a nice urn which was provided. The process was seamless & convenient. Excellent service!!! I highly recommend this company. read more

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This place took care of my beloved Chloe and they were so considerate of our pain, fairly priced. They treated us with much respect to her memory. read more

I will NEVER go to this place. We were making arrangements since we knew our beloved cat was about to pass away. The people at this place straight up lied to us. They told us we could drop off our cat anytime. 10 minutes after our cat passed, we called and they RUDELY told us that is not true. Instead we would have to pay for him to be picked up. They told us to keep our dead pet's body in our fridge for two days for him to be picked up. I don't know what kind of heartless people work at this facility but it's disgusting. I will NEVER forget how terribly this place treated me. read more

Our precious pet unexpectedly died. We were devastated. We thought we wanted to have him cremated. After talking to several local pet cremation business we were ready to give the idea up. We contacted Orlando Pet Crematory. They were able to get us in a timely manner and were reasonable, professional, and very kindly. They also graciously accommodated our special requests. If you find yourself in this situation with a loss of a loved pet, please consider Orlando Pet Crematory. We highly recommend them. read more

I want to write a quick review about OPC - I unfortunately had to shop around to find a crematory for my beloved lab. I saw some bad reviews in another service that most vets use. So I did some research and called Jeanine and she showed a lot of compassion and flexibility to fit my needs at the moment. Her partner Jim, was very nice and flexible to pick-up our dog from our home on a Saturday night. He treated my labbie with a lot of respect, like a person. He gave me time to say good bye and make it a bit easier. I am very grateful to have found them. Thank you for a great service when it was most needed. read more

These folks are very, very caring in everything they do. They took care of every detail and question we had about the final plans for MuMu... thank you for your compassion and concern! read more

Treated my beloved pet exactly how he deserved to be treated - lovingly and with dignity. Only pet lovers can truly appreciate what that means when they suffer such a heartbreaking loss. Nice to know there is still human compassion out there. read more

Orlando Pet Crematory - Pet Cremation Services Near Me - Orlando, Florida

Orlando Pet Crematory provides compassionate, private crematory services. They are helpful, kind and provide options, but do not pressure for any upgrades or options. Highly recommend for devastated pet owners who wish to honor their pet's remains. read more

Never again. So disappointed in the services, called my dog by the wrong name, was I picking up the right dog? No sympathy, no understanding of the hurt I was going through. read more

We had come home from vacation and found our kitty to be very ill. The vet did what he could but we made the decision to end her suffering. We delivered her to this company on 7/1/16 and she was cremated the same day and her remains were hand delivered to us today. They were very compassionate and caring and we would highly recommend this company again and again. read more

They are the most caring group for your pet cremation. I have used them a total of 6 times and I'm very impressed. Best in the area.