Pleasantly surprised at how fantastic this boutique facial spot was last night! New to the…read moreneighborhood and was just taking a chance to see if they had an opening last minute for a deep clean facial. Didn't really set high expectations but would be happy for some basic exfoliation so I can have somewhat a nice base for makeup this weekend.. but man did they prove me wrong. For the one hundred bucks it costs.. the facial was equivalent to a 299 dollar facial in Manhattan! Kid you not!! My facialist was fantastic! My face was well taken care of- thoughtful, thorough and precise with the bonus of a really awesome neck and shoulder moisturizing massage!! Divine neck massage!! Divine!! Bonus p.s. bought their in-house day moisturizer with spf, again no expectations, a pretty basic need, (have not replenished my usual Elta sunscreen) Slathered it on this morning.. zero white cast! And absorbed like some expensive French pharmacy cream!!! Looking forward to trying their other stuff in the next facial I will be booking! Not mentioning who my facialist was because I think I love her and does not want to share her! Hahaha! Will post a pic where you can see her name charm, I think.

My appointment was for 10, which is the time they open on Friday's. However, I was taken back…read morearound 10:15 to sit on a little couch outside the room. The room was super tiny but clean. The walls don't go to the ceiling so you do hear people talking. There is an oscillating fan sitting on top of the partition wall which is not very safe, especially at such a high height. The aesthetician was very rough through out the entire facial and never explained what was being done. She kept leaving the room for long periods of time which had me thinking she was working with someone else. The extractions were done very forcefully leaving my face with tons of marks the next day. I didn't even have any breakouts when I walked in for the facial only a few clogged pores. I can't understand why she tried doing all these unnecessary extractions. I have had many facials over the years at some very high end spas and some not so expensive. I have never had such an aggressive facial or woken up to my skin being so damaged. I also noticed that most 4/5 star reviews were written by people who normally don't write reviews. I'm hoping my skin will heal in the next few days by itself.

I have been visiting 21 Sai Kay for over 10 years! I am always very happy with my treatments. I…read morecome in from CT it's worth the trip! I have bought many friends to enjoy the experience... many of them return with me or buy a package that encourages them to come on a regular basis on their own. I'm from Europe and I'm very comfortable and happy with the way that my skin feels after my facial.

I always see Jenny here - her attention to detail on the facials and gua sha work are great…read more Actually puts in sufficient pressure on massage portion of the treatment which is major plus. Venue itself is nothing super fancy but get tons of compliments on my skin which makes this worth it to me

I've been a loyal customer of this Spa for about a year now. The owner, Fiona, is very…read moreknowledgeable and passionate about skin & body care. She genuinely cares about the wellbeing of her customers. In my experience she's only trying to help you improve your beauty by recommending the products and packages that will truly be beneficial to you. My skin has gotten so much better since coming to this spa. Fiona Beauty Spa is the spa to go if you seek a more personalized treatment and experience!

Sad to say, bad customer service. Just purchased a Groupon for facials here, wrong number listed on…read moremost social media platforms because I called and said #was not a working #. So I decided to walk in & schedule an appt. says they close at 8pm but it was 6:15pm and 2 people (unsure if they were employees) in the dark who refused to help me and kept turning me away when I was just asking for help for a future appointment. Overall I just decided to give up and walked away. Not coming here & asking for a Groupon refund. Hope you all have a better experience than I did. The correct number on the wall was (929) 801-7268 for those looking for the correct number.

I wish I could give 0 stars. I absolutely do not recommend this place. They were very friendly when…read moretrying to get my money initially, but once I paid, they started revealing policies and conditions they never mentioned before. When I asked to see their written policies, they couldn't provide any--it seems they make rules up just to take customers' money. They constantly pressure you to buy their products, and if you decline, they criticize your skin condition to make you feel insecure. Please avoid this place entirely. NOT RECOMMENDED AT ALL.

I don't often get facials done, but saw a deal for a Dermatologist Designed Facial at this location…read morefor only $39, so decided to give it a try. The place is small but clean, brightly lit, and modern looking. I wasn't sure which facial to pick, so I left that up to the specialist. She suggested the Deep Cleansing Facial, which included gentle cleansing, exfoliation, steam, extractions, followed by serum, and a skin mask. Overall, this facial was absolutely so relaxing and refreshing! I think the most uncomfortable part was the extractions, which I had never experienced before. Thankfully, I didn't have much to extract, so it wasn't too bad. I enjoyed the rest of the steps of the facial, particularly when the machine was working its magic, the gentle massage that came from cleansing the face, as well as the warm serum, which felt so smooth and comforting The esthetician was lovely and easy to talk with. She let me know that the main issue with my skin is that it is very dry. She recommended I consistently use facial serum and sunblock. There were a few products she showed me that I decided not to purchase, because I have quite a variety of serums and so on at home already. The facial here was a wonderful experience, and I would recommend this place to others.

Went in for a peel. Cute decor. Right off the 6 on Junction (Glenwood n /flatbush). I see there's…read moresome development going on over there and was surprised because i haven't been there a while. Waited about 10-15 min before I could be seen after my appointment time, which i was early for. I was offered something to drink, which is nice. I did my peel, and we all know the bruning/tingling part is the worst. But I'm excited to see how my face will look. I tried peels before, and it didn't last. I was given a to go bag with a sample of a cleanser I think. I decided for the sensi peel for sensitive skin and will do a post peel facial. Wish me luck! Def go go visit for whatever your beauty or aesthetic needs may be.

This is a super late review! I went here on 5/28/2023 and Wendy (1 of the owners) gave me a…read morechemical burn. I booked a VI peel which she did not give me. As soon as I sat down she stated that I could do a stronger peel and did not ask me or give me a choice between the 2. and she did not know my skin and she put a stronger chemical on my face. She stated that she has been creating concoctions for her other clients and they had good results. But she did not give me a choice whether I wanted what I actually booked compared to what it is that she wanted to do and my skin has suffered greatly. My face was on fire when she applied the peel and she even wanted to do a second coat until I said NO! My skin now has chemical burns on my cheeks and my chin and this was a horrible experience! I'm sure the people she made these concoctions for trying to play chemist also had terrible results. She did not know my skin and as professional she should not be recommending stronger chemicals as everyone knows low and slow is the best way to go ESPECIALLY ON BLACK SKIN! When I got my sensi peel with her last year which was my first chemical peel, before I barely sat in the chair she was telling me to get the Vi Peel stating the sensi "wouldn't really peel" and I told her no because I was new to chemical peels which she knew because I made that clear when I entered the room. so clearly that's her thing to be a FAKE chemist giving people stronger chemicals and not knowing their skin. I wish I remembered my sensi experience with her because I would have booked with Carla and NOT her. As Carla did my 1st Vi Peel last year and she did not recommend anything stronger or pressure me. Wendy did not even state what it was exactly she was putting on my face. She did not give details or the percentage and I asked her days later via text and she still didn't confirm. She gave me her number and put me in an Uber to go home and she charged me for a cheaper peel and not the Vi Peel since that's not what she gave me but that clearly shows her guilt knowing that she messed up my face with an entirely too strong chemical. I'm on day five and the peel still has not fully come off of my face. I don't know how much longer it's going to take for it to come off compared to when I got the vi peel I was done peeling by day 6 and that won't be the case in this situation. The parts that have already peeled, my skin underneath is so much lighter because it's burned and the chemical went to a deeper layer. so now I'm going back to my dermatologist and praying that this can be reversed and my pigment is fully restored. Wendy should not be allowed to see or treat clients because she's not good at it, she recommends higher degrees of chemicals which has negative affects on peoples faces, because I'm sure that I'm not the only person that has had this experience. Won't be returning here!

Some time ago (2016-17?) I wandered into the store with my visiting granddaughter who wanted to…read morecheck out the bath bombs (or were they candles?), and I got roped into testing the effectiveness of one of the eye creams although I protested that I recently spent a lot of time and $$ stocking up products I already use. The sales person/esthetician took about 20 minutes carefully applying and smoothing in their product around one eye only, so I could see a comparison. Although both I and my granddaughter agreed that the process had inarguably improved that eye's wrinkles and bags, I did not buy a cream because, as I had announced from the start, I had no room for additional products. There was no unpleasantness about this. Even the following morning the treated eye had retained most of the improvements. I supposed I had received an excellent lymphatic drainage treatment rather that a generous amount of exceptional skin cream, and resolved to return to Arianna when I was able. A year or two later I did return, the esthetician was gone and a young man encouraged me to give the Zero Gravity Perfectio Plus a try. One half hour later I was reclined on a heated bed sipping sparkling water and receiving a complimentary "treatment." Yes, I did purchase their wand and used it for about a year, pretty pleased with modest results actually; but I got lazy, was more rushed in the A.M., took a long trip and for one reason and another I stopped. Time and Covid passed, and more time.... Then recently I resumed its use and imagine that I have seen a positive trend over the past 2 months. I decided I'd better check on my "Lifetime Limited Warranty" (Just being prudent) and saw some very negative comments posted by disappointed people, as well as enthusiastic feedback from others.... Here are my 2 cents: YES, Arianne has a high pressure sales team; have you been in a department store recently? It was ever thus. I cannot say the skin creams justify their cost, but go for a facial and judge for yourself if they are "worth it" to you.

Zero stars. Do not buy from this company. Order placed in July 2024. Never received. Company never…read morefollowed up, responded to inquiries, or refunded the products. Forward 18months later and I get the package. Not even an excuse. And the only response: well, you got the products. So no we will not refund and offer an excuse. Sorry it took 18months to arrive... where has it been stored, conditions, safety????? Apparently none of this is of concern for this company

Yolanda completely transformed my skin in such a short time! I went in with neglected, dry, dull…read moreskin and with a combination of her treatments and amazing products, my super sensitive skin quickly came back to life. She found the perfect combination of gentle products for me, helped me create a fast and easy routine, and recommended other ways to help nourish from the inside out that had nothing to do with what she is "selling." I know some reviews mention her pushing products, but from my experience she is passionate about helping you and knows that the right products are part of the journey. Knowing I had an event coming up, she truly went above and beyond checking in afterwards to ensure everything was going well. I've already sent my family and friends to her. I am SO happy I found Yolanda and look forward to continuing to trust her with my skin for years to come.

I thoroughly enjoyed my experience with Yolanda.made an appointment for one type of facial but when…read moreI came in Yolanda asked me what my concerns were. After telling her we switched to the microdermabrasion facial. Throughout the facial she made sure I was comfortable, asked me questions about my skincare routine, and offered a lot of great advice and skin care knowledge.

Have been going to Anna at Allure skin care for years. Nothing but good things to say!read more

Terrible!! I have NEVER had such a bad experience in my life! I called and made an appointment for…read more10 am (she had a cancellation). Sat there until 10:30 when I finally had the nerve to knock. Owner comes out and says I will have to wait while she finishes up with another client. Owner/esthetician then tells me how Groupon isn't worth her time, and she was "doing me a favor" by squeezing me in, and that the microdermabrasion and facial that I paid for would only be for 30 minutes. Why sell your services to Groupon and then treat your Groupon customers like second class citizens!? If the service was good, she would have earned a repeat customer. No need to take off your shirt, she says. What!? She had no intention of even touching my neck or shoulders, as is done in standard facials! Said it would be super fast and shirt won't get wet. Esthetician kept encouraging me to leave and get my money back from Groupon! Then refused the service. I have had many facials and massages in my lifetime, but I have never dealt with someone more rude and unprofessional in this line of work, ever! No regard for my time spent driving there and waiting---for nothing. Do yourself a favor-don't waste your time and money with this unprofessional, uncaring place!! Zero stars if I could--thumbs down!