Efrain was very attentive and helped us find our new bed. He was friendly and took his time showing us the different styles of mattresses until we found our match. Thanks so much for your help read more

My husband and I went to the Ortho Mattress store in Downey looking for a good quality mattress that would fit both of our sleep styles. He is a light sleeper and I move around a lot. We met Josh at Ortho Mattress and he helped us get just the right mattress. There were many good mattresses to choose from. We eventually selected one that both my husband and I liked, that had the cool technology coils, to help keep the mattress cool even on the hottest nights! We have had the mattress set for a couple of months now and are very happy with our purchase. I highly recommend Josh as he was very knowledgeable and attentive to our needs. read more

Efrain was very helpful when me and fiance walked in to buy a mattress. I was very pleased with our purchase today and the ease of buying it was even better. read more

My husband and I were shopping around for a new mattress. We were comparing prices and quality from different places and we weren't really convinced. when we got here to Ortho Mattress we were a little skeptical but after a few minutes Efrain approached us and was very helpful and honest with us about quality, prices and best sellers. He gave us a really good deal on the mattress we wanted. I highly recommend this place for your next mattress purchase. Store is clean and they have great promotions all the time. Ask for Efrain he's the best. read more

My sister In law recommended us to go so we did and never again. The bed set we got was damaged and they kept giving us the run around when we would call. We had to go in person. Luckily we were able to get our money back. And took our business to Daniels Furniture where we had the best experience. read more

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Awesome service at Ortho Mattress, Inc in Downey. My Sister and I needed to look for a mattress for our Mother that had hip replacement surgery and needed a good mattress that was comfortable and low profile so it would be easy for her to get in and out of bed. Sleep Specialist Efrain was so helpful, knowledgeable and listened to our needs and and gave excellent customer service. Now our Mother has a wonderful bed so she can have comfort and have a good nights sleep. read more

Shopping for a new mattress and since we always drive by Ortho Mattress we decided to stop by. The last one I bought was online and I didn't get a chance to try it out before buying so it was nice to be able to go in and get the feel of different mattresses. When we entered we were greeted by Efrain, he helped us out and showed us different ones, from economical to high end. If you are going for the fancy stuff, aireloom is the way to go. Feels great and when you add the mechanism option, the different types of massages make it feel amazing! Be prepared to drop a lot of money for it though. That being said, this place does offer interest free financing if you need it. Efrain was very friendly, kind and professional. He was patient with all our questions and worked with our budget. You have to go in and try everything out, much better than shopping online! Will definitely return here! read more

Efrain was awsome!! We are getting our mattress tomorrow morning. I can hardly wait. He was definitely patient and knowledgeable. Definitely recommend coming here to purchase your mattress for a good night's rest. read more

Came in to get a mattress and was helped by Efrain. He was very professional and helpful in getting me into the right mattress within my budget. He wasn't pushy or aggressive which is always nice. He provided me with different options and prices and at the end of my visit I walked away with all my sleep hygiene needs. I truly felt like a valued customer and would recommend Efrain to all my friends and family. read more

Came in to ortho mattress and was just browsing. The rep here Jesus helped me out and he was so kind and knowledgeable about the importance of sleep. He made us feel comfortable and got us a great deal!! Can't wait for our mattress this Friday!! Way to go Jesus. Thank you Ortho Mattress!! And thank you Jesus!! read more

Amazing experience !!!!! Efrain is an excellent salesman. He was able to give us great advice and didn't rush us one bit. He made us feel very comfortable and very welcomed. Great early Christmas present for me and my husband. Thank you Efrain!!!!! read more

Josh is an awesome guy! He helped us as soon as we walked in. He didn't spend any time trying to sell us something we didn't need but rather listened to what we wanted and gave us the best options. There was a rather fair amount of mattresses to chose from and all at great prices. (Well at least the ones we tried). Overall, parking was fine, customer service was awesome and my fiancé and I are really happy with our new mattress. Thanks for the sale Josh!!!! P.S. Awesome sale going on right now, so if you're looking for a mattress check this place out. read more

Very happy with our mattress experience purchase. The manager , Josh was very helpful and knowledgeable. We got a very good discount and freebies (2 pillows) during a major holiday sale. read more

My wife and I went in to the store trying to buy a mattress based on the name (Tempur-Pedic) but thanks to Josh we made a better decision at the end. Josh was amazing, he was very profesional and very knowledgeable. Josh has outstanding customer service and never did we feel pressured into purchasing anything. We were so satisfied with the way Josh took care of us that we went back and bought another mattress for my son. I highly recommend this store and more so doing business with Josh. read more

Went to buy a new mattress today, Josh was very helpful and knowledgeable. He was able to find us the perfect mattress that met all our needs. read more

Went in to buy a mattress because one I bought online from Target got lost in the mail, so I needed a Mattress asap ! I was not sure what I wanted or was looking for in a mattress. So I walked in here and came across Josh, who is very nice and knowledgeable ! I told him my budget and he worked around it and explained each mattress in my price point and what they have to offer. He explained to me what would be the best value for my money and again, was very helpful. What I love most is there was no pressure from Josh. He truly makes a customer feel that he cares for their happiness first! Especially with a large investment like a mattress! Anyway, I ended up getting a moderately priced mattress that was delivered free the next day and hauled away my old one !!! I'm very happy with my purchase and will definitely recommend this place and Josh! read more

Great mattresses & great service. Efrain was very helpful and was able to answer all my questions. I would recommend this spot if you are looking for a new mattress. Variety of different brands and honest staff. 5 out of 5 service. read more

Had a great experience today at ORTHO MATTRESS. Since we arrived Josh B was very helpful and showed us what we were looking for. He was friendly and not pushy at all, over all had a good experience here. He made mattress shopping so easy for us. I would recommend this place if you are looking for a good quality bed without the hassle read more

Came here to purchase a pillow for my wife, and was helped by Efrain who was very knowledgeable and friendly. Store has great prices and great customer service. Thanks, Efrain read more

Just moved to Downey and needed a new bed. Saw this place was a few minutes away so I came here. Efrain was super helpful and I got everything I needed! read more

We've been talking about getting a new box spring and mattress so that we didn't have to lift our heavy mattress out of a old waterbed frame. Changing the sheets was incredibly difficult. So this memorial day weekend we decided to shop around at all the 1/2 off sales. For our first stop we walked into Downey Ortho and walked out with a new Cal King box spring and mattress. Josh was very helpful and guided us around to show us all the options along with the pros and cons of each type of mattress we discussed. Josh was not pushy and did not pressure us into a higher priced mattress. I would recommend shopping at Downey Mattress. read more

Josh was awesome, hands down. Came in with my girlfriend to look for a mattress for our new house and I'm so glad we found Josh! He really took care of us, met our needs, gave us a good deal, and did not make us feel pressured to purchase. He took the time to let us try almost all the mattresses in the store. He was very friendly, welcoming, knowledgable, and honored a deal that he had given us a month ago. Definitely would recommend coming here for a good mattress at a good price, and I will probably becoming back if I need another. read more

Walked in to just browse for a mattress and ended up buying one. Josh was unbelievably nice and helpful. A great selection is available for all types of mattresses. Josh walked my mom and I through all of our concerns and it was shipped the same day!! If you're looking for a mattress stop by here first and ask for Josh. He's the best! read more

Bought an electric bed for my mom here. Josh was sweet and beyond helpful. He gave me many options but never tried to sell me something I didn't need on the contrary he sold me only what I needed and what he thought would be beneficial to my moms issues read more

We had an awesome experience at Ortho Mattress. Efrain helped us select a mattress with desired features and within our budget. He is quite knowledgeable and very polite. We will be coming back to ortho mattress and to see Efrain for my daughter's mattress. I definitely recommend the store and Efrain. read more

I came in here not knowing a thing about purchasing a mattress and Ray Fobbs helped me. He was so kind and helpful! He taught me so much about the differences in materials and comfort levels. I feel like a mattress expert now. I'm so thankful to him! He was so patient with me and made me feel like a priority. His customer service was outstanding! He even offered me some of his untouched food, lol!....so sweet :) read more

I just bought a king size bed I love my bed! Efrain was the salesperson that helped me out he has great customer service and very acknowledging to what I wanted in price and quality. Will definitely be going to back to get my children's beds. read more

In and out in less than 20 mins. Josh was very friendly and knowledgeable. The mattress he sold me was perfect for me. Store offers free delivery and haul away of your old mattress. Great prices! read more

Came to Ortho just because this place a lot after work. And my neck was bothering and was wondering if it was sleep. When I came in Jesus helped me out and was so knowledgeable about the importance of sleep I got my bed!! I love my Pembridge lux firm mattress!!! Thank you Jesus!!!! Thank you Ortho mattress!!! read more

We bought a mattress last weekend. It was delivered flawlessly on Monday. Josh was amazing and helpful and did not push us into anything. He was knowledgeable and listened to what we liked and needed and gave us a great deal! Thank you again Josh read more

I needed two mattresses for a trundle. When I got here, the employee was very helpful at finding affordable, yet very comfortable mattresses for my children. Delivery was fast and free. read more

Today i went in for my first matress purchase after looking in several places i got a very good price for my matress& waS greeted by JESUS who was very helpful ,explained everything very good.Definetely recommend them! read more

My experience here was amazing, Efrain helped me out with the bed I wanted and helped me out with questions. Definitely recommend this place. read more

Professional environment, good selection of mattresses. Jesus our rep was very helpful and informative. I would recommend Ortho Mattress to anyone. read more

Josh and John were super awesome. I went with my aunt to buy a new mattress for my granny and they took care of her. Josh took the time to go over all the important info we needed, answered all of our questions and most important made the buying experience easy. Thanks guys!!! read more

I had the best experience shopping for my mattress. Josh was very helpful and knowledgeable. I haven't had this kind of customer service for years. I totally recommend shopping for your mattress here. Thank you, Josh!!! read more

First time shopping made easy, I got to thank Efrain truely the most knowledgeable mattress person I have met im so happy to be owner of my comfortable Serta Icomfort mattress. First time shopping for a mattress myself, before I didnt know much about buying mattresses and then I started seeing the commercials of Ortho Mattress and after seeing their mascot that comfy Koala I said wow I want to be that comfortable when sleeping lol. Therefore I decided to go buy a mattress and I was doing some research on prices comparing the other competitors. Efrain at the start was questioning me about what type of comfort I was looking for and he was listening to me every step of the way and he was showing me and letting me lay on the beds and explained on how every single one was different and why that was and different technology that goes in to beds and how they work. Efrain was very helpful and knowledgeable finding the right bed for me and I found the best shopping experience in matress here at Ortho Matress definitely will go back to buy for all my mattress needs. read more

Had a great experience at Ortho Mattress.. Fell in love with the Serta Blue 1000 Firm foam mattress and I couldn't be happier. Josh was very helpful and they had it delivered quickly. I would definitely recommend this place. read more

Angel was our salesperson, made a difficult decision very simple and painless. Excellent customer service!

I have never written a yelp review before but had to give my highest recommendation for Downey Ortho Mattress. This was the 2nd time I've done business at this Ortho location. On top of having great products (we absolutely love our bed), they are absolutely the friendliest! No pressure, no hassle. Josh B. will take great care of you. It's been about six months since I was last in the store when I bought something small - a mattress protector but Josh immediately remembered me and what I had purchased. I needed a new box spring and was in and out of the store in 10 minutes with a fix spring securely fastened to my vehicle. I highly advise that you stay away from the furniture stores who also sell beds and recommend that you visit Josh B at Downey Ortho Mattress. read more