Junior and Cody replaced our aged sliding door in our walkout basement to our garden today. They…read morecompleted the job in a few hours leaving the work area spotless. They were both professional, courteous and answered all my questions. Junior even found that the original sliding door (that was installed by the original builder years ago) was set too low to the ground which is why it was always getting wet over the years resulting in warping and rusting along the bottom. He fixed the issue on the spot raising the level of the new sliding door. My wife and I couldn't be happier with the work. This is a family owned and run business who take pride in their work. It was a pleasure dealing with every member of the family from the beginning to the end. I would highly recommend them to anyone who needs door or window installations.

They were randomly closed when I stopped by the showroom the first time, but the second time, I was…read moreable to order. Very limited selection. One door option and one handle type. The process from order to installation was 7 weeks. I absolutely love my new door! It's beautiful & seems to be sturdy. The installation looks neat and professional.

I had to hire J&M Gutter pros to clean out my gutters once again after a big storm. During a storm,…read moremy big pine trees dump a lot of pine needles and branches all over my property. Today, this business installed gutter guards to keep the gutters from being clogged once again. It was timely, because it is storming now. It is a family run business. Maria handles setting up the appointment and the invoices. Her brother or dad, with the help of other workers. completes the appointment. They communicate well.

Quick, professional and stand by their work. I had John and the team out to clean our gutters. They…read morewere on time, did the job, and cleaned up their mess. During the next rain, I noticed a section of gutter was leaking. I called J&M and they sent to team out to investigate. Turns out the former owner had used silicone in an elbow joint that wasn't sloped properly, so when it didn't drain at the rate it should, it would drip. The silicone had worn down, so John and the team applied gutter grade sealant with no complaints and no extra charge. The gutters are working great. I definitely trust this team with my business.

There are 5 star reviews that exist because everything went right. And then there are 5 star…read morereviews because something went wrong, and the company MADE it right. This is the latter of those two scenarios. Home Hero came to install curtains, a TV and a few rods and the first person they sent out wasn't quite able to finish the job due to the fact that we lived in a high rise and the studs were actually made from impenetrable steel (Who knew!). We had a few smaller issues with the work as well. None of it irreparable but we were left dissatisfied enough to let Home Hero know. They IMMEDIATELY reached out to us and asked how they could make it right and went through great effort to do just that. They sent a second person back out and finished the job. I was incredibly impressed with Pete (The owner, I gather) and his team's unquestioning devotion to making sure our work was finished and to our standards. Things go wrong on jobs. It just happens. And that's going to happen with ANYONE who comes into your home in a handyman type capacity. But after working with Home Hero's, it should be appreciated that not every contractor will go the extra mile to make sure you are happy with the work, and go back in and correct it if you're not. Thanks again to the two handymen at HH as well as Pete and Lea back at the office.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).