I would strongly caution anyone considering a community managed by All Community Management…read more On April 6, 2026, my condominium flooded because of a blockage in the association's common drain line. A licensed plumber confirmed the source of the backup was the building's common plumbing system--not anything inside my unit. The on-site manager witnessed the incident as well. Dirty washing machine discharge water repeatedly overflowed into my downstairs living area every time the units above me ran their washing machines. The flooding damaged my recently installed carpet, padding, trim, and surrounding materials. The flooring alone cost nearly $4,800 to install. What has been even more frustrating than the flooding itself has been All Community Management's complete lack of communication. Since April, I have sent six separate emails to multiple contacts at the company requesting assistance, guidance on filing through the association's insurance, or simply an update. Aside from one person forwarding my email internally, I have received no meaningful response whatsoever. Because of this flood, I now have to disclose the incident while trying to sell my condo. Even after mitigation, the documented flooding and contaminated gray-water intrusion have negatively affected my ability to sell the property, causing financial loss, delays, and significant stress, all stemming from a failure in the association's common plumbing system. Homeowners pay substantial HOA dues at $1300 a month with the expectation that when a serious issue involving common elements occurs, the management company will communicate and help resolve the situation. My experience has been the exact opposite. Months of silence while dealing with property damage and a pending home sale is unacceptable. I have extensive documentation, photographs, inspection reports, invoices, and the plumber's findings supporting everything described above. I sincerely hope no other homeowner has to experience the level of neglect and lack of communication that I have encountered. It's now July 6, and 4 months later there has been zero communication.

It made me roll with laughter to read about "honest and hard working Bryn James". My personal…read moreexperience as an owner in the AOAO he has been (mis) managing since 2019 is quite the opposite. All Community Management and Bryn James do not provide financials, do not answer inquiries, do not respond to requests for service, charge huge and unexplained amounts of money, and scam on repairs. Thre are TONS of unapproved special assessments without any results. In my building so far, about $300K since he was the manager. In summary: this is the classic financial schemer and scammer property management that is completely oblivious to the law. Great for any crooked Boards looking to steal. Since our AOAO is very mismanaged and he teamed up with majorly criminal Board, he was able to expand his office recently.... The money just disappears. In our building, he signed a renegotiated contract for the new roof, without Board approval, then siphoned $200K into the operating fund, there the team SPENT the money real fast. He was working with the team of 2 Board members and Porter Kiakona Kopper LLP attorney, and they did a great job in botching the new roof, stealing 16 solar panels all alumininum raling off the whole building. And the new roof is totally botched. It was installed on $40K deposit, but only as Henry Coating, which is worth estimated $10K. The roof has been locked up and unusable since 2016. Bryn James always does meaningless, expensive and sloppy repairs without any results at best and typically with continuing damages. He scams. One small example: he called "his" plumber about 5 times to find a leak in a bathroom and the plumber did NOT find it but charged about $650 every time. Finally, we owners hired a real plumber and he used the water meter and found the leak within 30 mins. It was a huge hole in the cast iron pipe. It was there and Bryn James' plumber could not find it. He never even used a water meter. My apartment was flooded so many times, and Bryn James never ever patched up the leaky laundry room or the all-broken pipes above my unit. if he shows up in your building, that it the end of your peace and savings, UNLESS you are a scammer too. Per Federal law of Fair Consumer Review 2016 I am entitled to leave bad reviews. Per Civil right to free speech, I am entitled to leave a bad review.

Vlad Timoshchik, RA RS-79235 is a rare agent…read more Honest to a fault and hard working. Orchids from Hawaii to an awesome ... Some number of years ago, the airline industry called good and bad customer letters... "orchid" and "onion" letters. Well, this is an orchid letter. It is one of my rare, favorable commentaries service today For some time, have believed that old-fashioned hard work, professionalism, as well as the standards and criteria that had made America great have long since either disappeared or perhaps gone overseas. It is always a pleasure in any walk of life or endeavor to see professionalism demonstrated. Mr Timoshchik is a pro and above all he was MY AGENT Many first serve there own interests and then the deal and forget the ethic of being the client's agent first Patrick Brent

Just an update,…read more that they made our situation right. I was actually very surprised, it was handled with 100%professionalism. It is very smart to have an ex attorney help with complaints, who actually can see when something makes sense. That guy probably saves them a fortune in legal fees. I worked in the legal field for years and have seen companies fight people just to fight even if they lose money. I never understood that. I was seriously expecting that with this company. But they truly listened to our concerns and reimbursed us what we lost. Although our personal experience with the Realtor was not good, I have faith that CBP is overall a fair company who will listen to your concerns and do right by you.

Team is responsive and proactive in scheduling bookings, interviews, and answering any and all…read morequestions. Their listings are quick to go so I recommend you be just as fast if you're a potential long-term rental. Lots of listings and options for all types of clients.

Be very careful renting from Fahrni Realty if you're trying to live a somewhat normal life. Most of…read moretheir tenants are Section 8, and they show no class or consideration for their neighbors or surroundings. Expect blasting bass music from multiple units all day, every day. On top of that, some keep roosters crammed in tiny cages, crowing nonstop from as early as 3 AM. When I complained, the realtor told me to "file a police report or call animal control," which blew my mind. Every landlord I've ever had before had strict rules--fines or even eviction after repeated complaints. Moral of the story: if you rent here, prepare to live next to the worst of the worst. There are no rules, no consequences, and reckless living is completely unchecked. I'm setting up security cameras to document what I've been dealing with from these inconsiderate neighbors. My plan is to share the footage publicly so people can see exactly what I've had to go through. Over time, with enough evidence, I hope to take legal action against them for disturbing the peace, disrupting my sleep, and preventing me from enjoying my own home. I may also pursue action against the realty company for failing to take this situation seriously despite knowing about the issues.

Life was like a box of chocolates. You never know what you're gonna get" -Forrest Gump…read more However, there are times when a situation changes because of one person's kindness and compassion. Darlene Higa was godsend to my son's search for an apartment. IMO she makes decisions holistically and has a high degree of compassion care. Our community is blessed to have her in the housing marketplace. Thank you Darlene!

Lurline was quick to respond to my inquiries. All questions answered. Received great customer…read moreservice ask the way through.

My Sister and I had been looking for an Apt rental for weeks then we had 3 all with Ujimori!! I…read morewas impressed with their administrative prowess at it related to immediate texts and email responses and updates! We toured all three and one suited us the best but unfortunately we had to cancel due to the location having difficult access issues. They were very gracious and I really appreciated Donna and especially Aileen for their professionalism and represented this firm very well. I will be passing along their names to anyone who needs Realty help! Thanks so much, ladies!

Earlier this year I contacted this company regarding an issue with one of their properties in Hilo…read more Within a week of my letter I was called by a very professional individual in their office . I was assured that my issue would be addressed. Within 2 weeks of my complaint the issue was completely resolved. Their response time and the response itself was outstanding. Thank you

We had a condo in Waikiki that was just too small and wanted to move up to a larger unit, well…read moreknowing that the price would go up as well and this was in May 2021 and the market was wild! We contacted Bob Allen of Help-U-Sell thinking that he would be a good candidate as a realtor for these two transactions. Initially had him provide the MLS listings of larger 2 Bedroom to 3 Bedroom units initially preferably in Waikiki but considered the Ala Moana area as well. We also wanted to see what the comparables were for the unit we wanted to sell. Bob was informed that this would be a Cash buy and really didn't require the older property sell conditional on a buy. And that some of the parties were located in Tokyo, Japan (thus international funds transfer etc etc). Bob claimed that he and Help-U-Sell were familiar and did this many times. Well after looking into his claims with business entities in Japan they were an unknown entity. Thus we decided to go with a more recognizable realtor whom deals nationally and internationally. Bob was very vindictive and frankly very weak in his communication skills. So we knew we made the right choice. But we were still thinking and did communicate with Bob that we were still considering him for the sell of the older unit. We did find the new unit and guess what? It was owned by an Active duty military family but listed by Help-U-Sell only a by a realtor named Chet Dal Santo. He had the seller originally list the property at 960K but received no bites, the owners had their PCS orders to return to the mainland thus losing the essential variable housing allowance (VHA) that enabled them to purchase this place. They would lose that VHA once they reported to the mainland command. Thus really needed to sell the place. Not sure what happened but about 2 months out they dropped the price to abt 900k then 1 month out made inquiries to potential cash buyers looking for this type size of unit, we were contacted and made a cash offer that settled at 860k (100k reduction from original) but the stringent requirement that it close in 30 days. We met the commitment and it sold - but if Help-U-Sell had paid close attention to the market they would have realized that though the home on land market was growing wild the high end condos were increasing but at a much less rate. Forcing this military family into a crisis situation which benefited us but and Chet Dal Santo the listing agent, but not a military family. In the meantime we were working with Bob Allen on the listing of the smaller property and his arrogant, pushy, used car salesman approach was wearing us thin. In particular arguing that our old units Maintenance fee did not include electric in the bill!!! We've owned it and paid the bills for nearly 20 years!!! Bob Allen is unable to listen! We also knew that the selling of the unit would involve non-computive skill party in Guam in addition to Japan. And felt Bob Allen's inability to communicate effectively or be a leader would result in lots of legwork on our part despite he being paid to do the job. Now this along side with a close friend whom tried to work with Bob Allen on selling his home and ran into the same lack of a real leader ship/ communication skills, and of course arrogance. By this time we saw this we had decided that Help-U-Sell, maybe should be Help-U-Lose, would not be the realty company to use. And notified Bob Allen but he was out of pocket on vacation and he never provided a counterpart at Help-U-Sell which I believe is indicative of his inability to delegate authority. Just a bad bad individual and maybe the entire firm is this way. Not sure where he got his marketing skills from but I suspect from selling used cars!! I do not recommend these two individuals Chet Dal Santo or Bob Allen! It's interesting to note that in 2018 there is another review on Bob Allen that I echo the same kind of attitude I see today some three years later!

This review is for their Help-U-Rent offering, as a tenant…read more Pros: fair dealings, fair pricing, good verbal communication Cons: you have to show up in person at their office on S. King St to conduct much of the business - lease signing, deposit, etc; written communication can be unintentionally off-putting We rented a unit at the Pacifica, working with Monica. Monica is nice in person and on the phone; the niceness doesn't translate as well with written communication, so it's important to not take it personally if an email seems abrupt. We had an issue with the A/C in the unit and Monica was responsive. She visited the unit with the repair person on the two occasions (we had a temporary fix on the first visit, and a more permanent fix a couple weeks later) A few months into the lease Monica told us that the owner wished to sell the unit. We were given an option to move out without penalty and have moving costs paid for. We took the option. As well, we were released from some of the lease clauses requiring professional cleaning and carpet cleaning. In the interim, Monica visited a couple times with different contractors to get estimates for upgrading the unit, in preparation for sale. I believe she makes sure to take care of the property owner in situations like these. As well, we were granted our desired move-out dates, and they accommodated an even earlier (by 10 days) move-out date than the original requested. Our deposit and the moving costs check arrived timely and in full. Overall this was a very positive experience with a property management company, coming from the perspective of a tenant.