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    Osana's Pet Salon

    4.2 (23 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Mona R.

    They did an amazing job! Not only did our puppy Awesome look amazing and smell so clean but he is anxious and he had so much fun and made friends with the groomers while he was there. They even sent us photos and videos of him having fun!

    Thank you Shelby at Osana's Pet Salon! We have been looking for a new groomer for Maggie for a while since the lady retired who took care of her grooming needs for years. I found them by chance on Google and they had an opening today. Lucky us! Maggie has long, thick hair that tends to get matted. In the past, other groomers have scalped her or she came home looking choppy. I was so pleasantly surprised to see they took their time and she looks beautiful. She's also not traumatized. Thank you again, Shelby and Osana. We'll see you again.

    My fur baby's new do
    Timothy V.

    I highly recommend Osana's Pet Salon! She is a true artist with a lot of passion for her art. Very clean cut and willing to customize to suit your needs. Above all it was a positive experience and my pup was happy too! I bet she had a better time than at a PetSmart, less expensive too! I look forward for our next visit!

    Gracie our 14 year old
    Tresea P.

    Osana is a wonderful caring experienced Groomer we took our Gracie who no one is really able to groom very well because she was abused when she was in her first home as a baby. She is 14 years old and we had a lady that was grooming at our Vets who retired. The new young groomer could not groom her very well. Osana opened her salon just two minutes from my home. We are so pleased with her. She also groomed two more of our babies that same day. Thank you beautiful lady can't wait to see you in a month again. Tresea Philley

    Dog haircut

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    3 months ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    We've been taking our dogs to Osana's for years. We've never been disappointed. Friendly staff and great communication.

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    4 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

    Finally found a pet salon I love. Laci new Grooming Salon! The owner really love what she's doing and very personal.

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    4 years ago

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    3 years ago

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    8 years ago

    Great service . Very professional and obviously experienced. Will be going back again.

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    8 years ago

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    6 years ago

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    6 years ago

    Osana did a wonderful job with my Shih Tzu. We will definitely be will be back . Thanks Osana.

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    6 years ago

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    Ask the Community - Osana's Pet Salon

    Review Highlights - Osana's Pet Salon

    I took my fur baby here today for the first time and I am beyond pleased with every detail of her groom from the time I walked through the door everyone was super attentive to my dogs needs.

    Mentioned in 2 reviews

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    Petco

    Petco

    (17 reviews)

    Finding a Groomer that could work with our male Keeshond has been difficult to say the least. We…read morefound one, Chris, at the store in Memphis but he transferred to Oxford...lucky Oxford...and since then it's been aweful. One groomer cut Dakota's dew claw off at the knuckle and he was in pain for weeks after so he DID NOT want to be brushed, bathed or anything but snuggled for months. Finally our beautiful big man was turning into one big raggedy looking Kees. We were doing the best we could to bathe and brush him but it's just not the same as a good 5 hours at a professional groomers. Then we found Petco, the new one that opened in Olive Branch just recently, and I haven't seen him look this wonderful in a very long time. Not only did they do a beautiful job on him and my other Kees, Tolly, but Dakota came back in high spirits, and not cowering and shivering like the last groomer. After bathing and drying the groomer took extra care brushing out all the undercoat until their coats were gleaming and soft...anyone who has a dog with two coats dreads this time of the year when they begin to molt, underfur drifts around the house like warm fuzzy snowballs and you'll just finish vacuuming to find little keesie tumbleweeds following you...and I swear they're laughing...I sincerely hope they don't change staff because as of this experience we will continue to happily bring our two beautiful Kees to Petco in Olive Branch for grooming!

    had a grooming appointment scheduled for 12:15, and since this was my dog's first experience with a…read moregroomer, I was already nervous about leaving her. I stayed in the parking lot because I wanted to be nearby in case she needed me. After about an hour and a half, I noticed that my dog still hadn't been started on, so I went inside to check. The employee I had handed my dog to told me that the groomer assigned to her was "running late." At that point, she was almost two hours late for my dog's scheduled appointment. I asked when she thought my dog would be finished, and I was told around 2:30-3:00. I went into the store several times because I was concerned about my dog being in a kennel for that long. Around 2:30, they were finally working on her. The groomer told me she was going to trim and buff my dog's nails and then she would be finished. When I went to the front to pay, I asked the employee why my dog had waited so long despite having an appointment. At first, the employee at the front desk seemed to imply that I was the one who had been late, but then realized that I had, in fact, arrived on time for my appointment. She said she would let the manager know about what had happened. Once I got back to my car, I noticed that my dog's nails had not been buffed. They had only been cut, and they were left very rough and ragged. I called the store but couldn't get an answer at first. When I called again, the groomer answered. I asked whether the nail buffing was supposed to be included, since she had specifically told me she was going to do it. She seemed to realize that it had not been done. I then asked why it had taken almost two hours for her to get to my dog. She explained that she doesn't even arrive until 1:00 because she is still in school. I completely understand that her school schedule is not her fault, and she was very sweet. However, I don't understand why an appointment would be scheduled under a groomer who isn't even at the store until almost an hour after the appointment time. If I had known my dog would be waiting that long, I would not have booked the appointment. I was especially uncomfortable with her being kenneled for such an extended period of time. There were also services I selected when booking online that were either not completed or that I'm unsure were completed. The website stated that first-time customers would receive a discount, but I did not receive one. I also specifically wanted the ear cleaning, and I don't believe that was done either. On top of that, the nail buffing that I was told would be done was not completed. My biggest concern isn't even the groomer herself. She was very kind, and I understand that she is still in school. My concern is that I had a scheduled appointment, but the groomer assigned to my dog wasn't there at the scheduled time, my dog waited nearly two hours before being worked on, and the services I paid for were not fully completed. (Her nails and she was still wet) This was my dog's and my first experience with a professional groomer, and unfortunately, it was not a good one. I understand that things happen and that delays can occur, but I expected much better communication and for the services I booked to actually be completed.

    Bark & Mane of Greater Memphis and West TN

    Bark & Mane of Greater Memphis and West TN

    (71 reviews)

    Berclair

    I'm not sure what kind of mobile business that arrives at a private residence and dictates a…read more"standard of conduct" to a homeowner, but I am guessing that those standards are printed somewhere and promulgated clearly to clients prior to accepting any business. There was no "incident" to speak of. The groomer, a younger person, misconstrued my gentlemanly kindness for romantic interest and the company sided with their own vice contacting me about it. The whole non-encounter was captured on video. Anyway, I hope they don't do that to anyone else.

    I had my Goldendoodle hand-cut by Aussie Pet Mobile, and they charged $437. I paid the full amount…read morebut was very disappointed with the final result--my dog looked nothing like what I expected. Management refused to offer a recut or even a partial refund. Now, 2.5 months later, I called to schedule a simple bath for my dog and was told they would no longer provide services to me. Here's what Bella from the company wrote: "Hi, this is Bella with Aussie Pet Mobile. Thank you for your response. At this time, we've decided that we're not the best fit for Red's grooming needs and will not be able to book any future appointments. We truly wish you all the best in finding a grooming provider that aligns with your expectations." Just a warning--if you voice a legitimate complaint, they may simply cut ties with you. In my experience, this felt more like retaliation than professionalism. Very disappointing.

    Osana's Pet Salon - groomer - Updated September 2026

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