I started taking my late dog Laci to Osana's not that long after she opened. She relocated from Texas! I was very pleased with her service. Fast forward to November 2024. I took my new Shih Tzu for grooming paid over $50. He looked as if nothing was done. I spoke to Osana she advised she would redo him herself free. I advised her I was leaving town the next day for 4 days. She stated no problem. I have her personal cellphone number. I called and texted several times. One of her employees said she will call me when she has time. Here we are 1-2-2025 and I'm still waiting on an appointment. Now my dog is matted and I tried to clip his hair myself so he can see. I called again and she still hasn't returned my call. I've always supported small business owners. I understand she had to make money during Thanksgiving instead of doing my fur baby. But I've already paid for Kobe service. I do not like when business owners do not keep their word. Your word should be bond. My husband post pics of our fur baby back in November on his social media page. Because he's an officer with OBPD and has a bigger follower. It's obvious Kobe is too much for those young ladies to handle I noticed that myself. A sanitary job include cutting the nails but n o file. Which means Kobe was scratching our family members. I learned everything is now separate. I will not post pics of what my baby looked like in November and now. But I will say I am so disappointed in how Osana do business now. It should take 8 hours or more for a sanitary groom. Osana promised me a full groom for what happened. I was going to dispute the charges in November. Not keeping your word ... Speaks volume about integrity. I call it stealing. read more

My baby girl Roxie needed grooming, and this is the only place I take her to! They're so diligent and caring, and they take out the time to listen to how I want her to look. I will be back! read more

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I cannot speak for others who gave this place 5 stars, but for me I am disappointed. My bill was extremely high without no explanation until I asked why it was high. They give this excuse about my dogs having yeast on their paws and ears, also full of fleas. My dog just had his annual exam yesterday so go figure. Both dogs are always in our laps go figure about the fleas. To sum all of this up lies were told to make grooming bill ridiculously high. I really hate it didn't work out because the cuts were very nice. I want be back because of the lies. read more

We've been taking our dogs to Osana's for years. We've never been disappointed. Friendly staff and great communication.

Thank you Shelby at Osana's Pet Salon! We have been looking for a new groomer for Maggie for a while since the lady retired who took care of her grooming needs for years. I found them by chance on Google and they had an opening today. Lucky us! Maggie has long, thick hair that tends to get matted. In the past, other groomers have scalped her or she came home looking choppy. I was so pleasantly surprised to see they took their time and she looks beautiful. She's also not traumatized. Thank you again, Shelby and Osana. We'll see you again. read more

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They did an amazing job! Not only did our puppy Awesome look amazing and smell so clean but he is anxious and he had so much fun and made friends with the groomers while he was there. They even sent us photos and videos of him having fun! read more

Osana's Pet Salon - Pet Groomers Near Me - Olive Branch, Mississippi

I highly recommend Osana's Pet Salon! She is a true artist with a lot of passion for her art. Very clean cut and willing to customize to suit your needs. Above all it was a positive experience and my pup was happy too! I bet she had a better time than at a PetSmart, less expensive too! I look forward for our next visit! read more

Osana's Pet Salon - My fur baby's new do - Pet Groomers Near Me - Olive Branch, Mississippi

I took my fur baby here today for the first time and I am beyond pleased with every detail of her groom from the time I walked through the door everyone was super attentive to my dogs needs. They went above and beyond to make sure I was pleased and that my dog was very well groomed. Osana is sure of that before you leave. This was the best groom my Baby has ever had. read more

Best grooming experience ever. Katie the receptionist is one of the nicest people you could ever hope to meet. Let me know when I checked in it might be an all day affair but only because they take time with your pets and give them breaks if they get anxious or stressed out which mine do. Called me to update me on their progress. When I picked my pups up they asked if I was pleased with the results and told me to bring them back if there was anything I didn't like. Last few times one of my boys was groomed at another establishment he was not himself for days afterwards. Super stressed and whiney. He was so relaxed and happy when we got home today. Prices competitive with other groomers we've used. Both my boys look so cute. Wish I got a picture before Louie took his bow out. Louie and Lester love their new stylist. Will never go anywhere else read more

I'm grossly disappointed in the job that was recently done on our Maltese!! I explained the cut I wanted on our dog and even gave them a picture of a Maltese that I found on the Internet. The cut was a simple summer cut so she could remain cool for the summer. How can you screw up a cut with a picture of the cut in front of your face. I was also told the cost would be $50.00 and she'd be ready at about 5-530 pm. They called at 4 pm saying she was ready for pickup. We arrived at about 430 and when they brought her out, I was appalled. They shaved her hair down to absolutely nothing!! She was patchy with bald spots in some areas that looked like crap!! Also, I was told the cost was going to be $70.00 due to the fact she had a lot of tangles. Wow!! You serious??!! First of all, when you shaved her hair down to nothing, how do tangles come into the picture as you shaved them all off!! Right down to the skin??!!! Second of all, if you're going to charge more than you originally stated initially, you should have called and said so before commencing with the job at hand!! All in all.. I am sorely disappointed with the job that was done and paying for more than the quoted price was not right!! The owner knocked off $5.00 bringing the price down to $65.00; however, still unacceptable!! I would have complained right then and there, but I probably would have totally lost my cool seeing the way our poor sweet dog looked!! That being said, it'll grow back..!! It'll just take 4-6 months!! I don't think I'll be going back there anymore!! Whomever did the cut should not be grooming dogs!! Ohhh... this review is being done 2 weeks after the job was completed!! I had to cool down that much before writing this review!!! read more

Osana is the best! We usually take our German Shepherd to Petsmart for a bath with Furminator, but he has a ton of anxiety about going there, even for a while afterward, and it helps his shedding very little. Today, after visiting Osana, he is much calmer than usual after a groomer visit. He smells so, so good, and his shedding is WAY better. We're super happy. We'll be back with our Ike baby, Osana. Thanks for taking such good care of him! read more

Took my Cat in for grooming today. The lady felt my cat in his box, and said ( ohhh he is matted, and needs to be shaved) ??? I took the kitten out and showed her his stomach, and agreed he was not matted. At that point I knew she was trying to tack on an extra fee . Was give a verbal quote 80$. Got a call my cat was ready to be picked up, and it would be 90$?? They didn't give me a call and ask if that was ( ok ) they just did some extra shave witch was told was in my quote$80. I brought the cat home, and don't even see a difference?? Still ALOT of hair on my cats But!! I was looking for a groomer monthly for my cat, but being dishonest, and charging extra money for something that was to be in the price well.. they lost a client. My cats sanitary shave doesn't even look like it was done. Very disappointed in this grooming service. read more

Osana is a wonderful caring experienced Groomer we took our Gracie who no one is really able to groom very well because she was abused when she was in her first home as a baby. She is 14 years old and we had a lady that was grooming at our Vets who retired. The new young groomer could not groom her very well. Osana opened her salon just two minutes from my home. We are so pleased with her. She also groomed two more of our babies that same day. Thank you beautiful lady can't wait to see you in a month again. Tresea Philley read more

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Finally found a pet salon I love. Laci new Grooming Salon! The owner really love what she's doing and very personal.

The sweetest people! This baby desperately needed a brush, wash, and cut. Osana's got him scheduled and in so quickly! read more

Osana's Pet Salon - Dog haircut - Pet Groomers Near Me - Olive Branch, Mississippi

am very mad she gave my dog a summer cut in the fall I asked for him to be blowed out n look like a teddy bear n she cut all his hair off she did wat she wanted to do to my dog am very pissed off if she couldn't do wat I asked she should told me that then I drop him off like 8ish n his appointment was at 9:30 y I didn't get a call til almost 4:30 ish am so piss off n I called a few times to check on him if she didn't remember what I asked for she could called n asked me then he cut uneven I would post him bt am so freaking embarrass read more

Great prices, great job, all in a decent time frame! I am very picky when it comes to my baby boy who is a miniature schnauzer. We recently move to the area so I was looking for someone to clean him up. Osana's was able to get us in within a week which is unheard of in the Memphis area. All of the girls there are friendly and did a great job on my little boy!! He smells and looks great. Can't thank them enough read more

Great service . Very professional and obviously experienced. Will be going back again.

Awesome place to take your fur babies. The staff took care of my sweet Jet and called me to let me know how he was doing after I dropped him off. I highly recommend this great place! read more

I have 2 pups that I brought in. One is a sheltie with a double coat. They did am awesome job on here! She looks beautiful! My other is a Maltese that does not like getting groomed~even by me. She is usually a mess when I take her to the groomers. This tinder she was Soo happy when I picked her up & she looked beautiful too! We will definitely be back! Thank you for taking such wonderful care of my babies! read more

This was my first time going here and I will definitely be back! They love on your dog and the cut was exactly like I wanted. They even called the next day to make sure I was still pleased with everything. Even after a couple of days, my baby still smells good. Give them a try, you will not be disappointed!! read more