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    Ostler M Scott, DDS, MSD

    4.3 (6 reviews)
    Closed 7:30 am - 4:30 pm

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    Tri-City Orthodontics

    Tri-City Orthodontics

    3.6(12 reviews)
    3.3 mi

    I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

    We recently relocated to Richland. Child 5 of 6 is due for braces. Called to schedule a…read moreconsultation, she took my information including insurance. Due to my insurance being "state insurance" she could only offer an 11 or 11:30 consult time. After telling her I was a teacher and couln't make it until 4, she continued to only offer the aforementioned times. I had to educate her that just because my insurance was "state insurance" was no guarantee they would even cover ortho. In my experience the state only covers extreme cases, and my child most likely would not be covered. I had to explain that we would be paying cash up front and I just wanted an appointment that would fit my schedule. She ended up "finding something" that would work 7 weeks out. Not worth my time doing business here. Called up Almond Orthodontics and we will be seen in 1 week.

    Photos
    Tri-City Orthodontics - LIVE LIFE SMILING

    LIVE LIFE SMILING

    Tri-City Orthodontics - LIVE LIFE SMILING

    LIVE LIFE SMILING

    Tri-City Orthodontics - LIVE LIFE SMILING

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    LIVE LIFE SMILING

    Tri-City Orthodontics - This is the foto from the CT scan

    Tri-City Orthodontics

    3.9(8 reviews)
    8.9 mi

    Dr. Collette and staff are simply amazing…read more So incredibly happy I was able to go through this life changing journey with them. Scheduling with Nannette in the front staff was always such an easy process and any questions I had with billing, Edith was right there to help me out! There was never more than a 5min wait when coming in to scheduled appointments and Murphy was always there to keep myself and other patients company. Armando always made my appointment go by so quickly. He always had something to talk about and is very experienced in what he does. By far the best Ortho office anyone can schedule at. Thank you DR And team!

    I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

    Photos
    Tri-City Orthodontics - Front of office. Tri-City Orthodontics.

    Front of office. Tri-City Orthodontics.

    Tri-City Orthodontics
    Tri-City Orthodontics - Braces are done!!!

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    Braces are done!!!

    Apple Valley Dental & Braces

    Apple Valley Dental & Braces

    1.3(37 reviews)
    5.1 mi

    Never going back to this dentist office, again!…read more Lots of cons, little to no pros.. The waiting area is huge, lots of seats for patients and their families. There's a play area for the kiddos - and that's one of the only neat things about this place. The dental hygienist was decent. She did come off as a bit pushy IMO. The "can you do this, can you do that" .. no manners! Really!? The dentist was rushing and her hygienist did NOT clean any of the teeth! Too much poking around in the mouth and talk about random things that made NO sense. Going to the dentist makes people anxious and they like having their person with them. Denying them (the patient) that right when they're at the dentist for a cleaning is just wrong IMO. Anxiety is real and it can be crippling. The fear is hard to describe- other than I cried. It's not funny and I heard employees laughing! I'm very disappointed and frustrated. You need this done, you need that done.. Wait, what? I'm sorry I feel you're pushing unnecessary dental work to be done. It's hard for me to trust a dentist these days, especially since I've had family members get dental work done that was 100% unnecessary! Their teeth are messed up and they're embarrassed to smile. That's hurtful and makes me infuriated! No, I will not allow a dentist that I don't even know to do all this work on my teeth- especially since I know it's NOT needed. Apple Valley Dental & Braces - I gave you the benefit of the doubt, and you chose to take advantage of someone who you barely know. You will NEVER see me walk into ANY of your offices AGAIN. I cannot trust you whatsoever!

    Very insensitive, poor communication, Dont get dentures in Pasco they cant keep a denturist long…read moreenough to get a pair of dentures made! Ive seen 3 denturists in a year and none have been able to make a pair that fit or get them delivered from Yakima to Pasco. This whole experience has been a nightmare on top of the loss of my husband and not having teeth that a functional has caused extreme hardship in my life. I would not recommend to my worst enemy.

    Andros Orthodontics

    Andros Orthodontics

    5.0(2 reviews)
    3.1 mi

    Very amazing, all the staff are so kind. They make the experience very enjoyable. And it is super…read morequick and easy, very kind and talkative

    If I could give a 5 +++++++++++++++++ star I certainly would. From the first visit, getting an…read moreestimate on braces for my daughter, I knew we were at the right place! EVERYONE in this office is amazing for many many reasons! Let's start at the top! Every visit Dr. Andros has been kind, accommodating, warm, and empathetic. Kind, every time you come in, he is smiling, chatty, and informative. In this day of busyness, it is nice to take a breath and have a conversation about truly whatever. This really builds client rapport and feelings of value. Accommodating, no matter what you needed he made sure my daughter had it. From the frustration of "extra" visits because of a broken bracket or questions I had about my daughters' progress, he was always so accepting of everything that I came his way with. Warm, it is not very often you are met with such a warm and kind spirit like a true warm and kind spirit. It was always SO refreshing and nice to come into an appointment and be received this way. Empathetic, Dr. Andros always put people, his patients and their parent(s) above his schedule. He was always willing to sit for a few and have a conversation, always making you feel important. There are so many other things I could say. Staff -- Dr. Andros has put together an amazing staff to be part of his team and family. From the front office who always greeted us with a smile and opened the door for us, to his financial assistant who worked tirelessly to make sure all the financial details fall into place, to his technicians who cared for his patients, to really everyone -- truly amazing and treated just as important and valued for their contributions as the other! Zaylie -- I cannot thank you enough for all your kindness and patience with my daughter during this entire process. I truly have appreciated having you consistently caring for her! We always knew what to expect with you and that you would be gentle, thorough, and we always knew you were really invested in her smile journey success! I.E. reminding her how to properly care for and maintain her braces. Seriously, if you are wanting (or even thinking about) starting your smile journey please go see Andros Orthodontics. You will not be disappointed! Their care has been nothing short of amazeballs!

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    Andros Orthodontics
    Andros Orthodontics
    Andros Orthodontics

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    Zuroff Orthodontic Care - Dr. Jay Zuroff

    Zuroff Orthodontic Care

    5.0(3 reviews)
    7.8 mi

    I am a grown adult in a professional field, and needed to take care of my crooked teeth. Not only…read moredid they do a FANTASTIC job, but they all are very nice, and really care. Plus, the price was extremely competitive (lowest price anywhere) - for top quality ortho. I couldn't be more pleased with Dr. Zuroff and his staff... and my teeth are finally PERFECT (after nearly 50 years)!

    I initially reached out to Dr. Zuroff's office about a year and a half ago to see if they utilized…read moreInvisaligns as retainers. You see, my orthodontist from many years ago in Las Vegas had, but when I moved to Washington one of my dogs got a hold of my retainers. You know the rest of the story. Dr. Zuroff's office does, indeed, produce Invisaligns. So I made an appointment with the friendly staff and went in. Let me say, I was completely taken aback when the walk in to walk out time was under 10 minutes, including the impressions being taken for the Invisaligns! The staff were also very polite. Fast forward a little over one year. My top retainer cracked one day, and I soon after got a cap placed on tooth #2. Well, now it was time for a new top retainer. Once again, the appointment making was easy, the appointment time was as quick as the last time, and Dr. Zuroff even instructed the staff within my ear shot to use a thicker version of the material to hopefully prevent cracking this time. Then, they stated they would have the retainer produced within 24 hours. Wow! What an amazing practice. Had I not already had orthodontic care many years back, I would love to work with Dr. Zurich and his staff for the entire process. Thanks, you all! You rock.

    Photos
    Zuroff Orthodontic Care
    Zuroff Orthodontic Care
    Zuroff Orthodontic Care

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    Ostler M Scott, DDS, MSD - orthodontists - Updated September 2026

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