Dr.Brown took over my Orthdontics half way through my treatment. I always felt comfortable with…read morehim. If I ever had a problem he addressed it and took care of it. His staff is very friendly and welcoming. They made attending my appointments a social event! I'm very happy with my orthodontic care!

I love Dr.Brown and his entire Staff!!! Every time I walk into the office for my visits I'm made to…read morefeel so welcome and they are glad to see me. When friends ask me who I'm seeing for my braces I refer everyone to Dr. Brown. I tell them to go here you will get the best service ever Cindy P.

I am a grown adult in a professional field, and needed to take care of my crooked teeth. Not only…read moredid they do a FANTASTIC job, but they all are very nice, and really care. Plus, the price was extremely competitive (lowest price anywhere) - for top quality ortho. I couldn't be more pleased with Dr. Zuroff and his staff... and my teeth are finally PERFECT (after nearly 50 years)!

I initially reached out to Dr. Zuroff's office about a year and a half ago to see if they utilized…read moreInvisaligns as retainers. You see, my orthodontist from many years ago in Las Vegas had, but when I moved to Washington one of my dogs got a hold of my retainers. You know the rest of the story. Dr. Zuroff's office does, indeed, produce Invisaligns. So I made an appointment with the friendly staff and went in. Let me say, I was completely taken aback when the walk in to walk out time was under 10 minutes, including the impressions being taken for the Invisaligns! The staff were also very polite. Fast forward a little over one year. My top retainer cracked one day, and I soon after got a cap placed on tooth #2. Well, now it was time for a new top retainer. Once again, the appointment making was easy, the appointment time was as quick as the last time, and Dr. Zuroff even instructed the staff within my ear shot to use a thicker version of the material to hopefully prevent cracking this time. Then, they stated they would have the retainer produced within 24 hours. Wow! What an amazing practice. Had I not already had orthodontic care many years back, I would love to work with Dr. Zurich and his staff for the entire process. Thanks, you all! You rock.

Everything simmered normal, pleasant welcomes until, I noticed my treatment was taking to long, 5…read morelong years and no much changed! The problem with my teeth were the bottom teeth, I clarify that in my official appointment. 5 years later when I mentioned my issues to Dr. he told me, I'm sorry at this point I can't help you anymore, I can refer you to someone else. He concentrated so much on the top teeth that my bottom teeth never changed. After that the rudeness of the office staff begin to get rid of me. I tried to move on but every time I look in the mirror I remember. It doesn't feel good! Pay close attention to your treatment or you might end like me, $5000. Later and crooked teeth!

This place is the BEST!! Awesome staff friendly courteous all about you!! Dr Brown is Great…read moretoo...very happy guy, patient with my son and very experienced WONDERFUL STAFF ALL AROUND!! Thanks again Greg Brown Orthodontics

We enjoy being patients and are treated so well during each visit! The staff is so amazing at both…read morelocations! Comforting and informed, that is on high priority here! Our family members look forward to every visit! Could it be the cookie? The staff, the office ambiance, music, the way the staff speak with each other is professional! They are like a family here! Thank you so much for a memorable experience!

If I could give zero stars, I would. They did my daughters consulting in December of 2022, we moved…read morefrom out of state and she already has braces. They "missed" getting any paperwork insurance or records from the previous ortho. I gave them all the insurance (three!) on the consult. They did not schedule her so I called and left VM, tried to get her in and they pushed it back as easiest monthly adjustment until July 20th, seven months no adjustment. My daughter goes in and they sent her away becuase if my child did not pay for the work upfront in whole(!!!) becuase they still have not billed insurance and updated the contract claiming I pay in full out of pocket even with all the insurances. Horrible. They only want the money and do not care about the human person. So sad. My poor daughter was turned away from treatment becuase they dropped the ball for over half a year. Shameful. I called and told them to bill the insurance and I'd be happy to sign a corrected contract (that's first payment not due until Aug 19 mind you) and if they can get her in tomorrow. Absolutely not, nor Monday until they talk to the finance people. Seriously? What horrible customer service. They had months to bill hand take care of the insurance and simply did not. Shame.

I wish I could say I like this place, I really do. I have had great experiences with the Doctors…read morebut the front staff need to be trained to stay professional at work. I've been coming here since my daughter was 1 who is now 4 and I have even came with my second. But my visits are coming to an end because I have seen the front staff eat snacks in the front office and talk about conversations that are not work related at all, a dental assistant talk about her night after work with another dental assistant while cleaning my daughter's teeth, and waiting in the office to schedule another 6 month cleaning while the front staff call back other patients to confirm their appointments. I am not one to write a bad review about offices but this one I am very disappointed in.

Never going back to this dentist office, again!…read more Lots of cons, little to no pros.. The waiting area is huge, lots of seats for patients and their families. There's a play area for the kiddos - and that's one of the only neat things about this place. The dental hygienist was decent. She did come off as a bit pushy IMO. The "can you do this, can you do that" .. no manners! Really!? The dentist was rushing and her hygienist did NOT clean any of the teeth! Too much poking around in the mouth and talk about random things that made NO sense. Going to the dentist makes people anxious and they like having their person with them. Denying them (the patient) that right when they're at the dentist for a cleaning is just wrong IMO. Anxiety is real and it can be crippling. The fear is hard to describe- other than I cried. It's not funny and I heard employees laughing! I'm very disappointed and frustrated. You need this done, you need that done.. Wait, what? I'm sorry I feel you're pushing unnecessary dental work to be done. It's hard for me to trust a dentist these days, especially since I've had family members get dental work done that was 100% unnecessary! Their teeth are messed up and they're embarrassed to smile. That's hurtful and makes me infuriated! No, I will not allow a dentist that I don't even know to do all this work on my teeth- especially since I know it's NOT needed. Apple Valley Dental & Braces - I gave you the benefit of the doubt, and you chose to take advantage of someone who you barely know. You will NEVER see me walk into ANY of your offices AGAIN. I cannot trust you whatsoever!

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

If I could give a 10 star review, I would over and over again. Tri City Orthodontics went above and…read morebeyond to not only get my son into braces the same day as his consultation. But, as well made him feel comfortable, cared for and noticed. Dr. Butler and his whole entire staff from start to finish treated my son and I with nothing but compassion, kindness and care. I as a mother feel blessed to have my son under the care of Dr. Butler and his team, as I know he's in amazing hands! Thank you Tri City Orthodontics for going above and beyond today for my son and I, no thank you's can thank you guys enough.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

This place is awesome!! My sister got her braces here and referred me! Very professional and always…read moretook care of anything needed. I'm honestly really surprised to see all the negative reviews on here! I definitely recommend Jade!

Worst orthodontist in the history of orthodontists. Dr. Jade and her staff are extremely…read moreunprofessional. I ended up having to complete my treatment at a new facility, when I switched Dr. Jade called and harassed my new orthodontist. I was also harassed. I DO NOT recommend. Save yourself time and anger and go elsewhere!!