My boyfriend and I and a couple friends went here for dinner one night. I had pretty high expectations for this place because it had come highly recommended. I was craving a burger and someone told me this was the place to go.
Atmosphere: Much like a pub. Dim lights, busy, VERY NOISY. There is an upper level with tables and then a lower level that looks more like a dining room with a bunch of tables as well. The noise is what really got me though. I felt like I was yelling across the table at my friends.
Service: We made reservations and thank goodness because it was jammed pack full. I would definitely recommend doing the same. Once we got seated our waitress was fairly prompt in taking our drink and food orders. She was friendly enough but seemed a bit overwhelmed. We waited for our food for about 30 minutes. The waitress got our orders correct except that my friend's burger was underdone and she is pregnant. Big problem. We told the waitress and she apologize profusely and mircowaved my friend's burger. She checked in with us a couple times and offered to refill our drinks. She was a bit grabby with our plates. I am a slow eater and some of the other people at my table are very fast eaters so she took their plates away and I was still eating but she was about to take mine as well. Waitress 101 - wait until the customer is finished.
Food: I can only speak to the burger and fries because everyone at my table got some variation of that. One person ordered the Western Burger (onion rings, american cheese, bacon, a-1 sauce), another the Patty Melt (onions and swiss on grilled rye), and the Aztec Burger (chipolte sauce, cheddar cheese, bacon). Everyone seemed to enjoy their burgers without any complaints (minus the one burger being underdone). I asked them if they would get the same thing again and they said they would. I have to tell you thought, one of my friends and my boyfriend are guys who will eat just about anything you put in front of them and call it delicious. Now, I just got a plain cheeseburger. I ordered it with cheddar cheese which was my first mistake because they use shredded cheddar instead of slices. The shredded cheddar you could hardly taste and that was disappointing because I mean, when you order a cheese burger, you want some ooey gooey cheese coming out. The meat itself was decent, nothing spectacular or interesting about it, but tasty none the less. The burgers all came with lettuce, tomato, and raw onion. I should have asked to leave the onions off because they over powered everything. I took them out though and that was fine. The buns the burgers were served on were okay, they don't toast them or anything though which I think is always a nice touch. The fries however, were absolutely amazing. They were hot and crispy and seasoned just right. YUM! Size wise the burgers were all approximately 8oz patties. They don't go crazy on your fries, which for me is fine because I can never finish them all, but some might say they are cheating you. So I was a bit sad that my burger wasn't everything I had dreamed about. I think if I ever were to go back I would get the Popeye Burger without the lettuce, tomato, or onion.
Cost: Relatively cheap if you are just getting a burger and fries. I think everyone's burger was around $12-$13. There were some more expensive things on the menu but that's if you go for the steaks or something more high end.
So, overall, not awful, just not fantastic either. A lot of people love it here though, so I encourage you to go and give it a try to form your own opinion! read more