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    Otis'auto Sales

    3.1 (15 reviews)

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    9 years ago

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    1 year ago

    Go to Otis. He was very helpful. He is very knowledgeable about cars and is very honest.

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    6 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    13 years ago

    Completely negative experience. Sold me a vehicle that had transmission issues. His response was to call me an idiot and hang up the phone.

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    14 years ago

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    Review Highlights - Otis'auto Sales

    She wanted to go take a look at some of the car lots in seaside and we ended up at Otis' auto sales

    Mentioned in 3 reviews

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    Seaside Chevrolet - Seaside Chevrolet Entrance

    Seaside Chevrolet

    (4 reviews)

    The business owner just clarified: "Effective March of this year, the Chevrolet Franchise was…read moreacquired by the owners of Seaside Cadillac-CDJR. We have no affiliation with Premier Chevrolet. Thanks for the comments." So I have no actual experience with the current business under its new owner, and my review should be discounted appropriately. There's also no logical Yelp rating for me to give, and no option for a non-rating, so I'm going to stick with three stars.

    Terrible communication. We had to use these guys for service on our Escalade because apparently the…read moreworkers from the Cadillac service dept. quit. There is literally NO communication from the service tech. I have been forced to call for updates and most of the time, I get the receptionist who transfers me to the service department voicemail. That must be a black hole because no one has bothered to call me back. When I called today demanding to speak with someone, I was told the service dept is open until 6pm and I was welcome to stop by. When I suggested that I should be able to speak with someone in the service department particularly since I have been trying to reach someone for nearly a week, she actually told me "not necessarily". Do these people not realize they are actually influencing our decision to ever purchase a GMC product in the future? We own our business and have purchased well over 20 vehicles in the past 10 years. What a short sighted approach. I will NEVER bring my vehicle to this place again. I doubt I will ever consider another GMC product if this is the service I can expect. Maybe a personnel turnover would be beneficial. Good luck.

    Cypress Coast Subaru - The crack is from the arm of the windshield wiper snapping back while the blade was removed.

    Cypress Coast Subaru

    (182 reviews)

    After moving from NV to CA, I started taking my 2012 Subaru Legacy to the shop at Cypress Coast…read moreSubaru. It's conveniently located in Seaside, so I can walk home using the bike trail & the shop offers the option to leave the vehicle at overnight if I can't drop it off in the morning. There's a van for people who need to get to their destination quicker while vehicles are serviced. For almost a decade, my car was serviced here - especially for the big stuff or manufacturer-required repairs. Prices are competitive, service team is A+ and respectful, and process is always transparent. There are NO hidden fees or unnecessary upselling. Just in case you stay & wait, there's a clean spot inside the dealership with plenty of natural lighting, clean bathrooms, comfy seating, & snacks. Wifi is free, too. If you like to walk while you wait, there's alot of hidden gems nearby. The only downside to walking around the different dealers is the lack of sidewalks, so stay vigilant. When the service team could no longer repair my car - fancy dual transmission that died at 160k miles, they had plenty of cars for me to choose from. The addition of the Ford dealership to the company just a few steps away doubled the amount of vehicles I could buy.. and buy I did. Sadly, I couldn't afford a used Subaru; but I found a comparable vehicle that fit my needs & budget. The sales team understood my limitations & emotional journey. I really really really liked my Subaru Legacy. After 3 hours, I gave them my useless Subaru and left with a Toyota. While I didn't want to buy another vehicle, my lifestyle required it. The experience was overwhelming, yet very positive. The best part, they will still service the Toyota!!

    My trunk would not open and a loud beeping ensued driving me nuts. I was down the street from…read moreCypress Subaru and drove I. With no appointment. Matt in service said he heard me coming and literally fixed in 2 minutes at no charge. Thank you Matt! I regularly use their service department and it has been so easy.

    BMW of Monterey - Best Auto/Car dealer : Coast Weekly and Carmel Pine Cone publications for many years!

    BMW of Monterey

    (389 reviews)

    We am very happy with the buying process and quality of the Sales team at BMW of Monterey. Joseph…read moreGrant was very honest and delivered on everything he said he would (spare key, removed a sticker on the car, additional cleaning, followed up with DMV fee, stayed late, always returned calls and texts etc). He knew the car and features inside and out and fully charged it before we came. I bought a BMW 330e from BMW of Monterey, CA in October of 2025. I had such a great experience. This is after nearly buying from Mercedes of Walnut Creek who added costs to the final price. Or BMW of Mountain View, where they tell you must give them a 9 or 10 out of 10 for their ratings, and hound us with sales emails. Conversely, Joseph at BMW of Monterey was very respectful of our time, and never gave us a sales pitch. He did not add any costs to the price. The vibe at BMW of Monterey is one of teamwork and customer first, Sales people don't fight to claim you as their customer once you walk in the door. It was a huge relief to work with Joseph and his dealership. I am very happy I went bought my car at BMW of Monterey.

    Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

    Jaguar Authorized Service - My 2026 Defender OCTA in Sargasso Blue (Matte PPF)

    Jaguar Authorized Service

    (118 reviews)

    I had a great purchase experience on my new Defender with Bill Farrow. I decided to upgrade from my…read moreRivian back in June and was introduced to Bill after walking into the dealership. We discussed the 2026 OCTA and he told me that they would be updating the website with the 2026 model in the next couple of weeks with additional color options. I heard back from Bill the following week, and he was able to get me one of their first allocations for the 2026's. A few days later, we spec'd the truck and my order was in for an October delivery. No haggling on price or dealer markup on the truck. I called Bill about a month before delivery to make sure we were still on schedule. He made me aware of the issues JLR was having with a cyber incident. My truck was already waiting at the port in So Cal but would still be ready for delivery in October. Bill was also able to offer me a very good price on my Rivian for trade-in, which was fantastic. My truck arrived at the dealer 2 days before the scheduled delivery date in October. The delivery experience was awesome. Bill was very thorough, walking me through the infotainment and car features. They also put in the all-weather floor mats that I had ordered with the car. Regina was terrific, walking me through all the paperwork and helping with a wheel & tire package along with scheduled maintenance. I would highly recommend Jaguar Land Rover Monterey if you are shopping for a new car. I am loving my Defender and looking forward to being a loyal customer of Bill and the dealer for years to come!

    Ordered an extra key fob about $600 pain in advance..... and the key has arrived BUT service cant…read morefit me in until next week. It takes about two weeks to get a service appointment so make sure you plan ahead!! $200 to program key I was told by service dept.

    Otis'auto Sales - car_dealers - Updated May 2026

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