UPDATE - We are 6 years into a 90k kitchen remodel from OTM. And just now - we have FINALLY replaced everything that was completely half assed out of the gate - INCLUDING the Kemper Cabinets that have literally disintegrated. Don't believe the "lifetime warranty" rhetoric about the cabinets - because if the installer doesn't support the claim the claim goes unnoticed - and OTM will NOT support a claim. PERIOD. IT HAS COST US 40K more to rectify, replace, and correct everything that OTM promised. Look back at my previous reviews - this is a genuine multi year thread that is absolutely representative of the beginning, middle and (now) the end of a disastrously mis-managed and oversold project from OTM. read more

We had just purchased out first home and had a few months to do some major remodeling done before our first baby arrived. We had the work bid out by several construction companies in our area. We chose OTM to handle the kitchen as we were very impressed by their presentation and their clearly presented estimate -- that was about 30% less than the other bids by companies that weren't nearly as polished. In the end, we used them to redo our ENTIRE house. From ripping the house down to the floorboards, building a new fireplace, putting crown molding throughout to redoing the plumbing and electric in the entire house. We always felt taken care of by the companies owner, Offer. His keen design sense was also immensely valuable in making dozens of "on the spot" decisions quickly so we could make our move in date. Our experience was one of white glove service by a trustworthy company who we will always use and recommend for all our home construction needs in the future. We feel very fortunate to have had them as our primary contractor through an immensely stressful time. read more

I highly recommend OTM Designs & Remodeling. I recently had a complete kitchen and bath remodeling in my home, OTM did a fantastic job from the design layout to demolition to finish. The crew cleaned up after each day and the whole process was a breeze. He stayed within my budget and it came out far better than I expected. I will definitely be calling him for more remodeling projects in my home. read more

OTM Designs & Remodeling - My kitchen remodeling project done by OTM Designs & Remodeling, Inc. - General Contractors Near Me - Sherman Oaks, California

I would highly recommend working with OTM Designs. I've had my fair share of negative experiences with construction companies, I'm happy to say the OTM Designs team breaks that stereotype. They are responsive to phone calls, emails and texts. Communication is great with OTM and the teal leaders are involved in the day to day! I even referred OTM to my best friends who hired them as well. If/when I have another construction project I'll be calling OTM! read more

Barbara Rogan in the last week-Edit I had an extremely positive experience and would highly recommend OTM designs. I was treating my daughter to a kitchen remodel and one of our requests was that this project be completed before my 6 months pregnant daughter gave birth! Offer promised he would and he did! Not only that, he made sure my daughter kept within the budget I set forth. Offer did this graciously and with a sense of humor which made us like him even more! We were under the gun, so to speak, to get this big project done quickly and Offer and his design crew steered and assisted us in the right direction while picking our cabinets, granite and back splash. The kitchen is absolutely gorgeous and we couldn't be happier. There is nothing we wished we should have done differently. Offer and his crew were very capable and pleasant people to deal with and that is why I would use OTM Designs in the future. It was a pleasure to write this review. read more

OTM is the best! I would highly recommend Offer and his team! I'm so pleased with my new kitchen!

Can't say enough good things about Offer and OTM Remodeling... my son accidentally broke his bedroom window and we were looking for an excuse to replace our old drafty windows. They were able to replace all of the old windows and doors with new energy star rated ones, and saved our family a ton!!! Can't wait to start our next project with OTM. read more

Fantastic service! What an amazing company to deal with. They are absolutely a top notch company with great design and service. I am so happy with the outcome of my project and definitely would be calling OTM Designs & Remodeling, Inc. for my next projects to come. Great job OTM! read more

I do not have a large kitchen...........SO SORRY. The contractor that came by had a real attitude about a SMALL kitchen, and then said it would take at least 2 months to complete. There are so many contractors that would not mind a small kitchen. DO NOT NEED THE ATTITUDE. There pics look great but would never want them. read more

We have worked with OTM Designs for the last 10 years. The owner Offer is a reliable customer of ours, and we have even used him on our own remodeling projects numerous times. We would definitely recommend OTM as a general contractor for any remodeling projects. read more

Had scheduled an appointment with several contractors to come and look at my house for a remodel which Offer was one of them. Not only was he late to the house (he called and advised - which by all means was ok with me) but when he showed up, he showed up with a rude attitude, questioning why there were so many other people at the house, asking me to hurry up and show him what I wanted to do because he had another appointment. Well, as I was speaking with some of the inspectors, he simply did not want to wait a few minutes, when he simply grabbed his bag from the floor and stormed out without saying anything! No I'm sorry I really need to go can we reschedule, etc. Very, very rude and unprofessional. I am glad he did this prior to starting any work with him as that would have been disaster. All in all, maybe I should be thankful he did that and as it showed me a perfect example of who not to work with! read more

We are truly thrilled with our new built in BBQ and smoker. Offer and his crew were able to knock it out of the park once again in record time. It made our 4th of July cookout really something special this year. In addition they upgraded our fireplace and chimney with the same gorgeous stone which ties the front and backyard together. But that's only half of it! Offer completely redesigned our master bathroom from a boring beige outdated look to a super cool contemporary work of art! We have used Offer for about 5 projects now and will continue to work with him on any future endeavors, read more

I am panning on buying a house soon. I use OTM every once in a while to get information about restoring kitchens and other parts of a house. They have helped me make good decisions a few times now. read more

OTM Designs took my 25 year old kitchen brought it into affordable beauty and functionality. Offer Steur, owner and general contractor, surveyed my existing kitchen, heard my dreams, and penned a bid that he pretty much stuck to throughout the entire remodeling process. His price was midrange - exactly where I wanted it. He had a design ready in 48 hours. He and his crews were always on-time, highly responsive, professional, and honest. Every project hits unexpected bumps, and our 1926 home was no exception. But we were able to negotiate each situation fairly, with respect on both sides. Offer does several kitchens per month. But I never felt like I was part of a cookie cutter process. When it was apparent that my highly allergic family was being overtaken by the construction particles, Offer installed a heavy vinyl sheeting barrier that seemed like it was NASA grade. Very helpful and our family survived living within the house during the entire deconstruction/construction process. Offer and his crews were highly thoughtful to the unique challenges and presentations of our project. He kept me totally updated and informed - I almost never called him first because he was always updating me. Offer's crews are stable, trustworthy, highly knowledgeable, and tidy. They did excellent work, adding many additional safeguards to my construction. I appreciated their morning discussions of what needed to get done and how - real-time thought and art in what might have been just another assembly line remodel. Offer likes clean lines, but respects traditional architecture. I chose him because his portfolio showed he could marry rich full bodied woods and modern forms. He is amazing with cabinetry, ensuring aesthetics with real functionality. Additionally, with his trusted contacts in the building community, he took me stone shopping where I found the most amazing quartzite slab that I absolutely adore (I still just sit and gaze at my countertops and sigh). He took my selections and filled in everything else, and in this redo, there were countless details as we had to go back to lath and plaster and work our way up, redoing the electrical, opening walls, closing windows, even reinforcing joists in crawl spaces around the project. Offer was compulsively thorough, conscientious, timely, and professional. The horror stories of friends' remodeling projects gone bad and staying bad have far outweighed any good experiences I've heard. This is not one of those stories. OTM Designs has blessed my family with a kitchen that has now become THE gathering room for whole our family. Thank you Offer, and team - we are so grateful! read more

OTM Designs won the bid on our townhouse kitchen remodel. Offer listened to what we wanted, brought great samples, and had top-notch people working with him. He wasn't the lowest bid, but my husband and I felt confident in his experience and knowledge. When problems were found, they were addressed and fixed at a reasonable cost. (Sometimes those old townhouses hide issues.) Offer consistently checked on the work and progress, his men were excellent, and it was finished in around two weeks, not counting weekends and a holiday. He even came back and took care of some detail work after the fact. Our kitchen turned out beautifully, becoming a real focal point of our townhouse. read more

Update: After hiring a COMPETENT contractor to complete my kitchen correctly, the CSLB complaint was escalated to a mandatory arbitration hearing, which I won to the tune of over 8k, the decision stating in writing that the "Kitchen remodel performed by the Respondent (OTM) did not meet minimum workmanship standards of the industry." That should be all you need to know. read more

Here is what you can expect when you hire OTM "designs" as a contractor: at SOME point you will realize that he has not told you the truth (in my case it was about pulling a permit). THEN (after he finally admits he is wrong) he will say, "I give you my word that your kitchen is to code". After finding out that OTMs work was nowhere near "code" we were forced to release Offer because of his conduct, and hire another licensed contractor that had the ethics to pull a permit and correct all of the unsafe work that Offer left behind. It cost me another $13,000.00 to FINALLY have a "code correct" kitchen, and THEN we were forced to file a CSLB complaint against OTM Designs and Offer where (after MONTHS of investigation FINALLY received an award (through CSLB arbitration) of almost $9000.00 because of OTM violations and incompetence. What a nightmare. Hiring OTM designs was POSITIVELY the worst decision I have ever made in my life. Horrible workmanship, total disregard for cleanliness, habitual untruthfulness and he was disrespectful to already rude subs and VERY condescending to us as clients. If this is the behavior you would like from a contractor - then by all means hire Offer Steuer and OTM Designs. read more

I am so amazed at how OTM Designs transformed my home. The room addition project we had was very tricky due to so many reasons but OTM Designs solved them and gave me a FABULOUS space I can now enjoy! Love your work, design & service! Great job OTM!!! read more

It's been about a year since we hired OTM to redo 2 bathrooms in our home. After meeting with a few contractors we decided to go with Offer because his price was in line with the other bids we received & he seemed like he was going to be easy to work with. We couldn't have been so wrong. This was our first home purchase and he was the first contractor we hired. There were several arguments that resulted in shouting matches over the phone. We initially were going to redo the entire house with them & thankfully decided to just test them out on the 2 rooms. After seeing how things went I would recommend you do more research before picking a contractor. We tried to find reviews before hiring him but back then OTM only have 4 & 5 star reviews. I'm not surprised to now see 1 star reviews for them. The only reason I'm not giving a 1 star review is because he was responsive & showed up to the job when he said he would. Our bathrooms "look" nice because we like the tiles & finished we selected but functionally is a concern. Make sure you get a written bid covering everything. The tiles they include in the price quote are going to be very inexpensive & you will most likely go over budget. Some of the things we thought we discussed & thought were included in the price were not. Any time we wanted something a little different we were met with an objection & told it would be more money. I get that things have a cost but when you are charging near $20,000 for a bathroom you can at least install a doorknob properly. We were told to get a locksmith to finish that up. Measurements were not done properly so our toilet was not in the proper location. We hired a separate plumber to install the toilet correctly. It is still not up to code but he suggested we do the rooms without permits since they only make things take longer & are much more expensive. This is one thing that could have been avoided it we pulled permits. If we do any more work on the house we will get permits to be sure the job is done right. Another issue is the grout around the bathtub chipped apart almost immediately after completion & when we spoke to them the excuse was since there are earthquakes in CA it was just settling. That may cause a minor issue but after a couple of months large chunks fell out on their own. That one I took care of myself by chipping out all the grout & just adding caulk. There are other issues but that is enough to give you the idea. Nice guy but tough to work with. Not sure how to find someone reliable but the search will continue. read more

I used OTM for a bathroom remodel and it ultimately turned out nice. The bad is the general contractor wasn't around to QC that the work was being done properly by his sub contractors, and work was rushed which cause a lot of rework. It became my job (and the city inspector's) to point out all the problem areas. The good is the demo, cabinet/counter top and shower door guys were pros, the plumber, painter and tile guys rushed the job and missed a lot of important details which required them to come back numerous times to fix. Ultimately I'm happy with the job, but for the amount of money it cost I expect the job to be done right the first time. read more

OTM Designs did a great transformation on my kitchen! Everything looks so beautiful and I'm loving my new kitchen. Offer, the owner was very easy to work with and very professional! It turned out exactly as how he showed us it would. Will definitely be calling him for my next remodeling project! read more

Just called today to get an estimate to redo my kitchen and was told nobody can come by for over a month. That's not even doing any construction and still have to wait for over a month. Looks like I'll be paying cash to someone else. Thanks for nothing OTM. read more

My family has now used OTM Designs for a full Kitchen remodel, complete master bathroom remodel, an outside kitchen and a fireplace/chimney "refresh". Offer and his team are amazing! If you want to find somebody that takes pride in what he does, pays attention to detail, has a phenomenal eye for design, than look no further! Finding Offer was like winning the lottery. Every project he has done for us surpassed our (very high) expectations. We are already planning our next project! He has fully transformed our house into something we are so proud of. read more

OTM Designs & Remodeling did a kitchen remodel for me. They were on time, within my budget and very courteous crew. After the kitchen they remodeled my bathroom, great job, will recommend to friends. read more

We gutted our house and did a large scale addition, including a huge kitchen from scratch and a large bathroom remodel. We used Offer and his team for the entire project from inception, design, and through completion. The services Offer provides is a "one stop shop" from the designs all the way through completion of the project. His designer Ranj helped us every step of the way picking out all the finishes. They took great care of us and helped save us money where they could. Offer is incredibly honest and really made the project worry-free for us. He treated the project as if it were his own house - attention to detail. Everything is perfect, and we are so happy he has delivered us our dream house. We will use Offer for all future projects and happily refer him to all of our family and friends. You are in great hands and can't go wrong with him. We are thrilled with the quality of his work and he did it on time (earlier, in fact!) than anticipated. Great guy and company. read more

From the first day I called OTM designs, I was impressed with their customer service and follow through. I knew instantly that this would be the team I chose to remodel my kitchen. Offer, the owner is extremely hands on and manages every aspect of the project, checks in daily, and clearly not only takes pride in each and every job, but is knowledgable and involved in every process. He, and his amazing office manager, and in house interior designer, Ranj, guided me in all my decisions and made sure I stayed on budget, without compromiseing any of the design elements I wanted. The crew Offer brought to my house to do the work were some of the hardest working, kindest professionals I have ever dealt with during a remodel. bottom line, my new kitchen is STUNNING, it surpassed all of my ( very high) expectations. We finished ahead of schedule and on budget. Can't wait to do my bathrooms!!! I would definetly recomend OTM designs for any remodeling needs. read more